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Johnny Rockets

3.4 (189 reviews)
InexpensiveBurgers, Sandwiches, Diners
Closed • 11:00 am - 10:00 pm

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Johnny Rockets Photos

Business Info

JOHNNY ROCKETS ATMOSPHERE

What's the vibe?
Moderate noise
Good for groups
Good for kids

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Cheeseburger and fries
Melissa L.

I haven't been in many years prior to going this time and the food is still the same but the atmosphere is not. I went while vacationing in town and wanted a good burger. I ordered the cheeseburger with fries. It was cooked perfectly and was tasty as usual. The waitress was super kind and helpful. Another lady came up to take our picture and we didn't mind. Later she came back trying to sell us a $30 low quality picture. We respectfully declined and she asked again. I felt she was a little too pushy with the issue. I continued to finish my food and left. I noticed it wasn't the same fun place it used to be when staff danced around.

We tried the Rocket Single and Grilled Chicken Club Salad.
Grace U.

Thales, our server was friendly and knowledgeable about the menu. He was always openly concerned about how we were doing all the while not being to overbearing. I would highly recommend coming here and trying their food. Our favorite is the Oreo milk shake.

Spicy Houston and Fries
Sarah P.

The fries taste like Sodexo fries, they aren't bad. Our server was nice which was good. The burger was so incredibly dry and lacked all flavor. Terrible burger, probably one of the worst, and for the price, that's ridiculous. This place is definitely not what it used to be.

Thin greasy burger with ample fries
Jenn A.

Food and service was average. We ducked in to get out of hurricane rain for a bite to eat. The AC was cold which made us shiver from being drenched from the rain. We were worse for wear when a photographer came to the table and wanted to take our pictures for an up sale. We politely declined as our hair and clothing was wet despite umbrellas. The food was ok, the burgers were thin and greasy, but filling. We got ample fries for our side. We had to send back my daughter's meal after explaining a food allergy of citric acid to our server and the sandwich arriving with mustard on it which has the ingredient in it. We felt like the staff was irritated by the inconvenience that it had to be remade ( despite the restaurant being practically empty) and we wound up apologizing to them multiple times as a result. We could see the staff talking about it with irritation and disgust as the kitchen area is open. Quality restaurants which care about the customers would have a kitchen staff visit a table with an allergy- no send a photographer to make more money off them. We've eaten at multiple Johnny Rockets in the past, including King of Prussia, etc. so we were quite disappointed by the experience at this location. It felt like the staff at this Gatlinburg location didn't care for their jobs and the customers were an inconvenience. The price for this experience was not worth it. This location for us was a once and done. My recommendation would be to visit Puckett's in Pigeon Forge if you're looking for an incredible burger and professional experience- at about the same price, if not a fraction less. I gave 2 stars because of the fries and milkshake. The burgers were ok and it was a place to get out of the rain. I would not recommend this experience for anyone wants a positive vacation memory and will not be returning in the future.

Ketchup from the server

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27 days ago

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5 months ago

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1 year ago

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1 year ago

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8 months ago

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Brittany S.

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2 months ago

This is a just okay chain. Stepping in the door for a pick up should not result in a mandatory 18% gratuity.

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6 months ago

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Brittany S.

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10 months ago

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Brittany S.

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2 years ago

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1 year ago

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8 months ago

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1 year ago

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9 months ago

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10 months ago

Daniel was an amazing server. Very helpful and very kind! Give mr Daniel a raise. Fries were yummy!

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Brittany S.

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2 years ago

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5 months ago

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1 year ago

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8 months ago

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7 months ago

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10 months ago

We didn't eat here. But you're five stars in my book when you gave us water for our dog on a blazing hot day. Very grateful!!

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Brittany S.

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1 year ago

Food and service was great. Unsure why they had 3.9 rating. They are amazing with children. Great milkshakes, cheese and bacon fries.

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2 years ago

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Brittany S.

Glad to learn your experience was a positive one. Have a great day!

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10 months ago

Joy, our waitress, was very pleasant, efficient and accommodating. Made for a pleasant dinner with family. Thank you Joy!

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Brittany S.

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1 year ago

Ali, was an amazing server! Very attentive and great personality! And the food and atmosphere was great also!

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10 months ago

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2 years ago

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11 months ago

Service was okay, food portions were just small for the price. The burger tastes good, just a bit dry.

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2 years ago

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4 years ago

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2 years ago

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Brittany S.

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1 year ago

Amazing experience, great atmosphere. Will be back! Loved my server. Food came quickly, and was delicious.

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3 years ago

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2 years ago

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Brittany S.

Hi, thanks for the great review. See you next time!

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4 years ago

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2 years ago

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2 years ago

First time eating at a johnny rockets. The food was great. The service was also great. Great atmosphere

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Brittany S.

Glad to learn your experience was a positive one. Have a great day!

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2 years ago

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3 years ago

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3 years ago

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1 year ago

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Johnny Rockets - burgers - Updated May 2026

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