It makes me sad to write this review because I had no issues with Homeshield until a few months…read moreago. I have been a customer of Homeshield for years and have had various services - wood rot treatment, monthly pest and rodent service, rodent exclusion treatment. My parents also have Homeshield service their home because of my referral. I want to make it clear that the technicians who service my house continue to be great. My usual technician is Julio and he's always super friendly, on time, and does a great job. My issues in the last few months pertain only to the call center and billing. In April I was charged for my monthly service even though no technician came out to service my house. I called Homeshield to let them know and they indicated I would not be charged for June. When June came, I was still charged for June so I had to call back to ask once again for money back. The call center indicated that I called too late before they processed the payment so the charge would fall off my July billing. At the beginning of July I called Homeshield to schedule my monthly treatment because I was going to be out of town. I informed the call center that I was going to be out of town and that was the reason for me scheduling my monthly service. The call center was able to get my monthly pest service schedule before I left, the call center did not indicate that I had a separate rodent treatment schedule for July 24. I left the country and while on my trip I got a text that my house would be serviced on July 24. I was pretty confused because I thought I had my house serviced and I even told the call center I would be out of town. Due to the 9 hour time difference I had to tell my brother to call Homeshield to cancel the appointment. On July 22, my brother informed me that he canceled my appointment and notified Homeshield that I would call to reschedule. On July 24, I got a text from the technician that he was about 30 minutes from my house to perform the service. I had to respond via text that I had cancelled my appointment and apologize that the call center did not inform him that I had cancelled. I am not too sure what is causing the breakdown in communication but I honestly feel terrible for these technicians not being informed of things. It also doesn't sit right with me that I have to apologize to the technician not for anything I did, but for the breakdown in communication caused directly by the call center. I also am not sure what is happening with the scheduling since before the no show incident in April I had technicians service my house every single month without issue. Update: Bryana from Homeshield called me on August 5 to learn more about the breakdown in billing, communication, and scheduling. She was really friendly, professional, and apologetic. I felt like she was not calling simply for me to fix my review but actually listened and wanted to make sure that as a customer I felt that things were remedied. She thoroughly explained my services and what Homeshield was going to do to help make everything right. She also informed me that she was going to reach out to my dad to make sure his experience as a customer was great. Overall, I am really happy with how Homeshield handled remedying the situation to ensure that I continued to receive better services in regards to billing and scheduling.

Property damage and we're out 1500 dlls for an inspection that never happened…read more Me and my husband hired this company since we started seeing some termites walking around our home. They quoted us 1500 dlls, we agreed. First visit, the tech said they would have to send someone else to make a "re enterable" hole in our ceiling for them to come back and inspect. Second visit, people come and literally cut a piece of our ceiling out, covered with cheap plywood. Third visit, the tech comes back to "inspect" he walked in and did arguably nothing. He asked my husband for power tools, the "tech" didn't even bring his own tools to get into the ceiling hole. He told my husband he didn't know why the hole had been cut out there because he can't see anything from there. This guy also left a mess, he left the "re enterable" hole even larger and all the dry wall on the floor with a bunch of screws right outside our 1 year old's nursery. He ran out the house and just took off, no clean up, no "I'm sorry we will fix this" no follow up, no nothing. My husband called back and was given the usual "we will look into this" speech. It's been over a month and we haven't even gotten a proper inspection, they got paid and our property is damaged now.

Nixtermite has been in business for 29 years, and their price was very competitive…read more I interviewed three companies to fumigate my home. This company was, by far, the best. What put them over the top was their four-year guarantee on fumigation (offered for a limited time). The other two companies offered one- or two-year guarantees. Customer service was outstanding from the owner, Chris, to his helpful office staff, to his on-site workers. The company supplied a home preparation checklist, which was very helpful. They offered a free lockbox, which was convenient. The theft deterrents gave us peace of mind while the property was being tented. On the day of the tenting, the technician was kind enough to check that my prep work was done correctly. I noticed after the tenting that the crew double-bagged items I had missed. Outside, my property was left clean. Thank you, Nixtermite!

Besides the quick response, and detailed explanation of their services, their pricing is very…read morecompetitive, and their customer service is top-notch.

I've been a customer of simple pest management for several years, but I wanted to take a moment and…read morethank the team for being available and being so professional at helping take care of my home & my business. They have been able to help me with almost every pest problem from insects, fruit flies to rodents. Chris is my favorite tech, and I always appreciate his attention to detail when he's here. He's extremely friendly and personable, but completely professional at the same time.

Use this service for two properties. Quality and knowledgeable techs. If have any issues in between…read moreservice they come out no fee. Easy scheduling.

I hired Jamul Pest Control to take care of an ant problem at my mom's house and added my house a…read morefew months later. I'm very pleased with the results and my tech Gavin has been great to work with.

Awful experience.. The tech came in my house did not inspect anything, did not go outside or…read moreexamine the house. Told me without looking at anything that I must have a rat not mice. This was after I caught two. Was very dismissive. Gave me a quote never having left my kitchen.

I cannot say enough good things about Eddie, our Thrasher pest control technician. He is…read moreconsistently prompt, professional, courteous, and genuinely pleasant to work with. Eddie is incredibly knowledgeable and always takes the time to explain what he is doing, answer questions, and offer helpful guidance. What really stands out is his kindness, positive attitude, and willingness to go above and beyond to provide excellent service. He makes every interaction a pleasant experience, and it is clear that he takes pride in his work and genuinely cares about the people he helps. Eddie is an absolute pleasure to work with and a tremendous asset to Thrasher. Employees like him are the reason customers stay loyal to a company. We truly appreciate him and cannot recommend him highly enough. Outstanding service all around. Every. single. time. :)

I had rats. I no longer have rats. The team is super friendly and helpful. They went above and…read morebeyond with traps and closing off entry points. They were attentive and the price was worth it. Reasonable for sure. Would use again and would recommend. Shoutout Eduardo and the boys! Not an easy job.

I started with yellow pest control. due to them actually being one of the only companies that would…read moreprovide a quote online. All others seem to want to come out and pressure you into some sort of contract. That was not the vibe with yellow pest control. They were also able to have a technician come out immediately. The technician that provided our service was very thorough. He provided us with a complete rundown of what he saw and what he was doing and made sure that we were OK with everything before proceeding. When he finished up, he reviewed the paperwork with me to make sure I understood it. Extremely professional company. Had a great rate. that doesn't leave you feeling like you got scammed. I will definitely be using them again in the future.

They came out on time, got rid of a couple huge hornet nests, bagged them and did a great job!!…read moreI've referred my neighbors to them. Affordable and incredibly efficient!!

GREAT COMPANY!!!!Toby got rid of our Gopher's I recommend him to everybody!!!Go on there…read moreMaintenance program

I cannot speak more highly of a service company. Termites in the house are never fun and originally…read morelooked for local treatment (cost) and they came under 5 other companies. Switched routes and chose fumigation for peace of mind and in one day came out and quote once again was under the competition. That in itself was a win but to top it off, a confusion with SDG&E resulted in gas shut off being cancelled. Toby called me at 7pm on a Friday, had worked the issue with SDG&E and his team who originally had the tent over the house by 11am came back and waited 3 hours on a Friday night awaiting SDG&E. Their prompt response and dedication to all my kids and I to come back into our house on Sunday was amazing. I am confident that other companies would have just called it a day and I would have been left scrambling to come up with a new plan and would have had more out of pocket costs. From the first interaction to the last, this company showed honest communication, professional and dedication to the customer. A local business that does things the right way. If you have a pest problem, it might seem easy to use the bigger companies but Annex Pest Control should be the company to choose.

This is a local pest control company that delivers great service. They are accountable and will…read moreprovide a reminder call the day before they come to work on your place. I've been using them for several years and continue to be impressed with their level of service and care. They have varying price options to help with your need (monthly, quarterly, etc.) and can work with you on your budget.

We've been using American Pest Control Services for the last 3 years for quarterly pest control…read moreservice and annual flea treatments as needed, and we've been very happy with their service. One thing I truly appreciate is their honesty and professionalism. Karen has helped me several times over the years and has always been upfront about what services were actually necessary -- and what wasn't. It's refreshing to work with a company that doesn't try to upsell or waste your money on treatments you don't need. Their services are affordable, reliable, and effective. During the construction phase of our ADU, we experienced a major increase in rodent activity due to debris and materials sitting around for months. Unfortunately, it turned into a full infestation. American Pest Control Services stepped in and completely handled the problem. They truly kicked it in the butt -- and we've had no rodent issues since. Another huge plus for us is that the rodent control methods and products they used were pet-friendly and environmentally conscious. As a pet owner, that was extremely important to me. I appreciate that they took the time to use solutions that helped protect our pets while still effectively solving the issue. Now that construction is finally finished, we no longer need rodent services, but we continue to use them for our quarterly maintenance and annual flea spray treatments because of the great experience we've had with them. Highly recommend them if you're looking for an honest, dependable, affordable, and pet-conscious pest control company.

Steve is absolutely an east-county treasure! Great to deal with, great communicator, punctual,…read morefair, and overall nice guy to boot! Reached out to multiple companies and he's the only one to respond to my request for Skunk removal... In the end we moved 6 skunks that were damaging/digging on my property! He's very knowledgeable and fair priced, I'm happy to recommend him to anyone!

Steve is a consummate professional. Was here within an hour to estimate and treat for small rodents…read moreand spiders. Value for the service is top-notch.

Anthony really helped out my family today. He went above and beyond to source a decomposing rat in…read moreour attic. We are urgently awaiting his next visit to see where these things are getting into our attic. Thank you team for your help! Highly recommended!

We've been using Green Flash since we moved into a new house in El Cajon. They're great, they come…read moreout regularly and we rarely if ever see any pests in the house. We'd be up to our eyeballs probably if not for them. Mario, is also very polite and professional.