Should up on time , tech went right to work . Pointed out all the issues before and the fix when it…read morewas done . Very professional and nice

Just found out today that I have been continuing to be charged for services that are not rendered…read more We're in the middle of a huge landscape upgrade and didn't need any service for past couple of months. I had mentioned to Darla to skip service because of this, and will resume when ready. But just noticed that I have been continued to be auto charged ($87 each time) good thing I looked as I was getting ripped off. Very surprised of this as I'd mentioned this for multiple months to get ahead of this situation and give HomeShield as much communication as possible. It is crappy feeling to have my money taken like that I called in and spoke with Luca and he was helpful in telling me that I'll get credited back for 2 months, and will have CC on hold so not charged. That made me feel good. He said I'd get confirmation email in a few minutes but it's been nearly 2 hours and no email and my CC still showing no credit/refund. They are happy to auto charge me, but cannot accommodate their current customers with the ability to pause service, causing additional headache for me I'll see if there is anything worth updating if/when it happens. otherwise will go straight to credit card company and dispute charges...I don't have time to keep going back to HomeShield to check if they did their work right Still considering if I will continue with HomeShield once I need service again; but I figure I'll have better choice when that time comes UPDATE: after reading other review of not being able to cancel service, I called right back and spoke with Patricia. I asked to cancel service, but she could not do so and had to transfer me to other department and ask me to hold for "2 minutes". After 2 minutes, she came back on saying no one could talk to me to cancel. Seriously?? I asked if I can get her my verbal authorization to relay my cancel message to someone. No can do, so I have to wait for someone to call me back so I can say "CANCEL" really frustrated now...

Our experience with Simple Pest Management exceeded our expectations, and it began from the moment…read moreI picked up the phone to call them. Ayana, whom I spoke with when I reached out, was so kind, patient, and friendly with every question I had. Her professionalism and warm approach truly won our business, and the whole appointment notification system over text was seamless from start to finish. And then there's Omar! From the moment he arrived for our backyard inspection, it was clear we were in the hands of a seasoned professional. He was thorough, patient, and incredibly knowledgeable -- exactly what we needed when we discovered we actually had a squirrel situation on our hands (not a gopher, which is what a wildlife removal company told us the day before). Rather than just doing a quick walkthrough, he took the time to genuinely explain what was going on and answer every single question we had. His guidance gave us a real understanding of the problem, which made a stressful situation feel so much more manageable. We are truly grateful for the expertise and care this entire team put into helping us. Five stars, without question!

Customer beware. I came home to find the wasp nests just as they were with wasps hanging out…read more Company insisted on taking my payment right away. They provided ZERO photos of work completion and now I know why. I've tried their phone number/messenger - calls and messages are not being answered. SPM, what did you just charge me for??? You took over $220 from my CC and the wasp nests are exactly the same as before you "came out and addressed it". I want my money back!!! And I will be reporting you to the BBB - shame on you!!!! Below photos are identical - one taken in the morning and one after they "took care of it". I

Only used them for a consultation but feel compelled to write a review because of their top notch…read moreresponsiveness and honesty. They were able to schedule someone right away and Carlos was very thorough and thoughtful with not upselling us. We had found rat droppings in our attic but haven't heard or seen any rats, and he confirmed that the droppings were old and while we can do a few preventative measures, there isn't much of a problem. Will absolutely be using this company again for any pest related needs!!

I have actually written a review for this company in the past, but they keep doing such a great…read morejob, I felt like I had to come and drop another 5-star review for their work. I've been using The Pest Experts Co. for about 2.5 years now and I am 1,000% a satisfied customer. All of the workers who have come out to my home have been very respectful of my property, thorough, professional, kind, and extremely effective. When I moved into my place there were gophers, black/brown widow spiders, and a few other pests that I didn't want around and needed help managing. Juan and his team have consistently been out each month to deliver quality work, and they've helped keep everything under control. They answer my questions, teach me things to look out for (in terms of infestations, nests, etc.), and are flexible with their availability - all at a great monthly price! Their products don't kill the plant life around my home, and they're considerate of the environmental impact of the treatments they apply (staying mindful of runoff, etc.). Other pest control companies have come to my door multiple times trying to pull me away as a customer over the years, but I confidently tell them I'm good. I have a great team handling things for me, and they're worth every penny I'm currently paying! I'd recommend this company again and again!

Absolutely thrilled with the service. Mark V did a thorough job spraying our yard and cleared out…read moreall the spiderwebs, which had been reappearing for a while. Everything was handled quickly and professionally, and he had some great advice for preventing pests in the future. Highly recommend -- will definitely be using them again.

Really easy to set up an inspection, they were very on it with communication, and the inspection…read morewas easy and smooth. For a stressful situation, they made it great. No pushy or slimey sales tactics and honestly just an overall great experience.

Jeremy and Laiku did an awesome job and took the extra step in avoiding my hummingbird nests…read moresnuggled in my backyard canopy. Kim J.

We have been a customer of Suncoast for nearly 3 years. Extremely satisfied and genuinely happy…read morewith their help and service. I highly recommend them!

Affordable, fast service. Great communication as well. Have been using for over a year now.read more

Unreliable and inconsistent. Didn't show up for recurring service appointments. Their customer…read moreservice operator is the worsts. She sent the service guy to the wrong address.

After using another commercial exterminator for years, their service went up 4x. It was really…read morecostly. I asked my neighbor who they used and they recommended R&D. We decided to try them out and have had them for a year ?? I lost track. Isaiah, our technician, always texts me to let me know when he's coming so we don't let out the dog for a couple of hours or so. He always checks to see if we have any issues that need to be taken care of. If I have any problems, I text him and he asks if I need immediate service or he just makes note so when he makes his call, he knows. I really appreciate his level of service and besides that, he's just a nice guy!! Thanks Isaiah!!

Our service technician Mark has been treating our yard for over 10 years. He always checks in and…read moreresolves any issue when they arise, even stopping by between services if needed. We've been so pleased with their careful, conservative approach to pest management.

Jeff helped us get a handle on our rat situation. We used to have a dog but when she passed the…read morerodents seem to settle in nicely. He was quick to get our home rodent proof.

I rarely leave negative reviews, but my experience with this pest control company has been…read moreextremely disappointing. We hired them for rodent control, and the owner, Jeff (fairly speaking is a pro), never clearly explained that the service was a one-year subscription. After the fact, they told me over the phone that rodent control is "never a one-time service," which I can understand -- but that is not the same as agreeing to a one-year contract. At no point was this clearly disclosed to us upfront. Later on, we started getting billed for additional visits, which came as a complete surprise. When I questioned this, they insisted that everything was in a contract. The problem is -- I never saw or signed any contract. I only received a copy of this so-called agreement a full year later via email. Their earlier invoices also did not mention any long-term commitment or subscription terms. Despite my strong objections and explaining the situation, they refused to adjust or waive any of these unexpected charges. This feels very misleading and unprofessional. I would strongly advise anyone considering this company to get everything in writing upfront, review every detail carefully, and do not rely on verbal explanations. Transparency was completely lacking in our case. Very frustrating experience overall.

I recently had to get a termite inspection and treatment as part of my home purchase process, as…read morerequired by the agreement. The first company that came out quoted me for woodwork and tenting. I was uneasy from the start, as I wasn't comfortable with their high-pressure approach, and the owner was rude and sent unprofessional texts. Despite my reservations, I had to proceed with the inspection. Thankfully, I hired Eliminite Termite Services. From the start, Gary, was outstanding - professional, attentive, and really listened to my concerns. He arranged the termite service promptly. Then, Hiram Ruiz came out and performed the treatment. He was equally professional - he inspected the house thoroughly, explained everything, and confirmed there were no termites in the attic. The only termites were on the patio, which is being torn down, but he treated that area as well. Plus, I paid less than the initial quote and did not have to have my house tented. I am so happy with Eliminite Termite Services - if you need termite services, they're the ones to trust!. Jason

Fair quote was given and no pressure to buy the service on the spot…read more Explained everything well and my options. The next day after reviewing other service options I went with ETS.

I just used W Squared Termite on another property for spot termite treatment as well as work on my…read morerafters for storage. Jake and his guys do great work as well as great customer service! Highly recommend.

Jake is an excellent pest control professional. We met him through the owners of our previous house…read moreand he did such a good job we basically never had to think about pests. So when we noticed an ant problem at our new house this year, he was the first person I contacted. Jake was able to come out right away, took care of the ants in the house (have not seen one since that day) and began treatment to prevent future issues. I have such peace of mind now knowing I won't have an issue with this again. His pricing is very reasonable and absolutely worth it. He's a pro: efficient, reliable, and knowledgeable. Highly recommend.