I would give AG Pest zero stars if I could. My experience was both unsafe and extraordinarily disorganized.
UNSAFE
AG Pest was hired to treat a bee infestation inside a small opening in my condo building. The infestation was located within the structure between my main living floor and my rooftop balcony and vegetable garden.
Before treatment, I put in writing that I am pregnant, have a serious lung condition, and did not want to be exposed to pesticides. I specifically asked for the spraying time so I could remain inside and first cover the vegetables on my balcony.
I was told that the spraying would occur between 10AM and 12PM. Relying on that information, I went outside earlier that morning to cover my vegetables. AG Pest later confirmed in writing that they had actually sprayed between 8:30 and 9:00AM, without notifying me that they had arrived or that spraying had begun. Their failure to follow the communicated schedule exposed me while I was outside. I experienced stinging eyes, stinging throat, dizziness, and a runny nose.
Because of my symptoms and pregnancy, I had to contact Poison Control who advised me to be evaluated by my Perinatologist. I had to make a separate appointment to assess my lung health and my baby's health.
Alarmingly, I also found another one-star Yelp review (H.M. on Mar 19, 2024) in which a parent reported that AG Pest sprayed pesticides a foot away from their baby in a stroller, who allegedly inhaled the spray. Their reported experience was even worse than mine, but the similarity raises serious concerns about AG Pest's notification and exposure-prevention practices.
UNORGANIZED
This situation followed months of chaos. AG Pest sent an inspector on April 21 who took photographs but never followed up. After repeated emails and phone calls, the company could not locate its own inspection records and wanted to send another inspector approximately three months later to repeat the process.
AG Pest also proposed having a field technician "hang outside my open window" to spray the bee entry point while my home's windows remained open. When I explained the risk of pesticide entering my home, particularly because I am pregnant and have a serious lung condition, the response was that it would "only be for a few minutes." I found that dismissive and completely inadequate given the health information I had explicitly provided. I had to advocate for a lift to keep the pesticides outside of my home.
This company's missing records, poor internal communication, shifting plans, unsafe proposal, failure to follow the stated spraying time, and lack of real-time notice created a dangerous and preventable situation. Based on my experience, I would not trust AG Pest to perform pesticide work around pregnant people, children, individuals with respiratory conditions, pets, gardens, or occupied homes. read more