I have been using Gary for probably a decade now and have nothing but positive things to say about him and his company! Not only is he kind and professional, but he does an excellent job!!! I won't use anyone but Gaines Pest Control! read more

Gary is the best! He comes quickly. Unfortunately So Cal is now one giant ant hill. No poisons u buy yourself work. The ants probably make martinis out of it while laughing at u. He also permanently plugged up a rathole inside my cabinets. I didn't see a rat but it sure had a tunnel into my kitchen. Gary services my neighbors also. read more

Gary is amazing! Tons of attention to detail we really appreciate him. Grateful to get his referral

Best price I've found in San Diego. Gary finished the first service at my residence, he did both inside and out. Very thorough and professional. read more

We have relied on Gaines for the 6 years we've owned our home and also for a rental property. Gary is quick to respond, communicates his approach which has always proven effective and is fair with his pricing. He has treated a serious centipede infestation, ants and also mitigated a roach infestation from occurring when a tenant moved her things in with "stow-aways". I would recommend his service to anyone with a pest problem, his knowledge and thoughtful approach has worked for us over the years, even having to navigate around my pets and foster animals, he gets the job done right. read more

My sister just purchased her first home and experienced pest issues the first night she stayed in the home. She asked that I help her find a pest control company. I called many pest control companies which gave me the exact same sales pitch. Word for word, I'm not kidding. Then I called Gary and he seemed so willing to help and was able to come out same day. He also offered services the others hadn't and had much better rates. Within one day we had the pest issue taken care of but Gary continued to follow up for the first month, probably 5 times. My sister now has a yearly service with Gaines. I am really impressed with their service and highly suggest them with any pest issues. read more

I called because ants had invaded every crevice of my home. They were even crawling in my bed at night while I tried to sleep. Gary showed up right when he said he would and did what he does. I paid his fee of $150. Almost immediately the ants disappeared. A day or two later I saw a single spider in the shower but NO BUGS AT ALL since then. He's come out to do a quarterly treatment 2 or 3 times since then, spending only a few minutes onsite at a time for a cost of $75 each visit. I wasn't at home during his most recent visit when he left the back gate open, allowing my toy dog to escape into the neighborhood. Thankfully I found her relatively unharmed, but shudder to think what may have happened. It's just common sense to leave the gate closed if you found it that way. This breach of trust was enough for me to ask him never to come back. He offered to forgive my payment for this visit, which I appreciate, but it's not enough to regain my trust. Sorry, Gary, one strike is all you get when it comes to the safety of my little princess. read more

Ever since moving into my new apartment, I have been being bitten by fleas. I didn't notice any on my cats, but I flea bombed and vacuumed the space anyways. Things seemed to settle until a month ago, when I began to get bitten again and I saw actually fleas on the cats. I knew it was time for the pro's! I called Gaines and spoke with Gary. He was extremely flexible with my schedule, gave me the price range, and sent me a quick list of things to do before and after the service. He came by 2 days later, and although I was not there, my boyfriend told me that he had a great interaction with Gary. I am happy to say I have not seen one flea or received any flea bites on me since Gary's visit. I've been vacuuming every day like instructed. Thankfully there's a 45 day guarantee if need be, but at this point, all is good! read more

Gary came out within 48 hours and took care of us. Highly recommend Gary for your pest control needs. We'll be reaching out again if we encounter any more issues next year. read more

We found mice yesterday, called Gaines. Gary came out today. He gave an hour window time frame for when he would be here and was here on time. Fantastic read more

You will not find a better more reliable company to use to get rid of ants, spiders, and fleas. I have been using Gaines Pest Control for over three years. Easy to contact, and set up appointments. Gary is flexible and responsible. I am set for a respray every three months. Have only seen one spider in three years. Thank you for your service. read more

I have not had the privilege of using Gary's services yet, however, I did call him to request information, and I found him to be very helpful, and not at all pushy about his services. He even recommended I contact my condo association in case they offer discount services! His price seemed reasonable; (I'm not sure what other companies charge), but his price included very thorough inspection of possible entryways, as well as visits, laying traps, etc. He was very patient and friendly when answering all my many questions, including those about mouse traps--(I hate killing and would be even worse to inflict lasting pain on those poor creatures). When I called there was no automated service; he himself answered, and at 12:20 PM no less! Unless my association offers me an excellent deal I am going with Gary :) read more

I recently asked Gary to come out to inspect my apartment. I literally just moved in and almost from day one I have been itching and felt like I was being bitten by something, mostly at night, but also during the day. Fearing the worst, bed bugs, I poked around the mattress and box spring, and gathered what samples I could. I tried to see if I could determine anything from a magnifying glass but couldn't really be sure. Gary came out and checked bed frame, box spring, mattress, and inspected the samples. Imagine my relief when what may have been the dreaded BBs, turned out to be lint. Lint! Ok, so what is the answer? Possibly mites? I will spray with Raid, or other product which has pyrenethins, and vacuum. Now, on to the weird smell in the apartment... read more

Had ants climbing into our office water cooler, gross and definitely not something we wanted clients seeing. Gary was able to come out within hours and take care of the problem. Couldn't be happier. read more

I cannot rave more highly about Gary Gaines. He has been saving me from Ant hell for 3 years now. After being told by two different exterminators that because I lived in a condo their was nothing they could do to help me get rid of the ants that had moved in I tried with no success to get rid of them myself. No lie the ants clearly sent out a house party invite with my address on it because they took over every room in the hundreds. Finally I moved out for a month and let them take over and when I had enough I decided to try one last time and called another exterminator. Luckily it was Gary I called because he waltzed in like my knight in shining armor and said no problem and with two visits ( Gary gives you a 2 month guarantee) the ants were completely gone. The following year when the ants came back I brought Gary back and this time with one visit they were gone. Last year no ants at all and this year once again Gary came and saved the day. I called him and the same day he came and waved his magic wand and now there is not one little ant in sight. I hate ants with a passion and therefore Gary Gaines is my hero! OH and the best # to reach him at is 619-402-5328. The number listed above is a phone service that links you to him but the 619 # is his direct line. read more

Have been using Gaines Pest Control as a monthly service. When I first met Gary he was very kind, and professional. He took his time going around my property and explaining my "bug" problem which included some nasty poisonous little guys! I'm happy to say since kept his service for 3+years and left only because I moved. I would recommend Gaines to anyone who wants a professional, reliable, and honest Pest company. read more

My go to guys for pest control. They come out quick and get to business. Got a complete spray for the house and that stopped all the critters from coming inside any more. No more spiders or ants! Gaines is who u call when needed. read more

A rat snuck into my house and hid under the fridge. I bought every trap home depot sells but couldn't catch it. My cat couldn't catch it either. The rat ate the peanut butter straight off my carefully placed traps. The rat electrocution chamber Home Depot sells didn't work. After 4 days of setting more and more traps, I saw the rat in a drawer. Completely grossed out, I called Pest Control places. Gaines was the first place with a live person answering after hours. Gary said I probably didn't need to bring in a pro for just one rat. He spent 15 minutes talking me through how and where to place the traps, how to bait them. He offered to come out if it didn't work. Snap, Trap, no more Rat!! Thanks! read more

Gaines Pest Control is a company that truly knows the meaning of great customer service. I have been working with Gaines Pest Control for over 5 years with the Property Management Company that I work for. read more

I called Gaines Pest Control on Monday and he was able to come the next day. Gary was extremely professional, personable and clearly knows what he is doing. He came right in, assessed the areas and got right to work. We had him come to spray for spiders and found out that it will help with a number of other insects as well, and having four dogs we are very happy about that. I feel he also went above and beyond by getting rid of the spider webs in the backyard. We are very impressed with Gary and his service and trusts that he has our best interests at heart. read more

Gaines is awesome. I came home from being gone for a few weeks to news of ants taking over my house. Called Gaines and he came over the same day! They treated all throughout the interior and exterior and I have not had any ants since then. I setup up recurring visits every 3 months and it's been about 2.5 mos so far. Thanks. read more

Woke up this morning to a full house infestation of ants. Called him up, and he said he could be there the next morning. After calling several times more with questions, and finding yet another ant trail, he fit me in for today. Came same day, early, and for a price WAY cheaper than the competitors that I had called first, he fixed my problem right away. Great guy, quick and honest. Will definitely be coming back here for follow up sprays. read more

Gary is such a nice guy, I had bugs all over my wall in my room and he saw the intensity of it and made time to squeeze me in, he then sprayed my room... I asked if he wanted a deposit and he said no, he cared more about making sure the infestation was under control... he said he would take full payment when he came back in two days... he gave me some rules to follow... i did, nothing was seen anymore. up till about a week ago i guess i thought i saw something he came out and told me it was not what i thought, but he still took the time after a month and a half to respay my room. He also gave me a three month warranty. I also had my cousins call him for a bizarre infestation and he knew exactly what bugs they were, he also took the time to go back every time they called him. I highly recommend Gary, read more

Called for a quote and they were able to come same day. We had ants everywhere, inside outside, upstairs, downstairs, everywhere! Almost immediately after he sprayed there were no signs of ants in our home anymore! Will definitely use their services again and will recommend. read more

We had a problem with rats. We called Lloyds pest control and they wanted way too much to come out and catch a couple rats. So we called Gaines Pest Control and the price was much cheaper. Also, in came out several times just to make sure they were all gone, with no extra charge. We highly recommend Gaines Pest Control, and would definitely use them again. read more

After we noticed some ants and then a cockroach in our motorhome I looked up pest control on Yelp. I was really freaked out about the idea of a roach infestation in such a small space as we currently live full time in our RV. We noticed the first roach Sunday. I called Gaines on Monday and they were able to come to our RV spot and spray on the next day, Tuesday. Gary was friendly and professional and really put me at ease. Indoors he used an organic spray that's safe for kids and dogs- as I have both, I was concerned about that aspect. I felt the price is reasonable especially since I would have to throw away everything we own if we got a bad roach infestation. I didn't want to take any chances. It's been almost a week and we're seemingly pest free. I haven't seen any roaches inside and only a couple dead ones outside. I feel better with the 45 day guarantee knowing he'll come back if need be. Thank you Gary! read more

I searched Pest control on Yelp and saw that Gary with Gaines was a smaller business (and I liked that). I requested a quote and he got back to me in about ten minutes! I was having SPIDER issues. As in MASSIVE brown spiders in the eaves of my condo patio, my bedroom, my stairway u name it and my HOA refused to come out and do anything about my area. Not only did Gary get me scheduled two days after I called him, he also got every nook and cranny for the spiders and removed ALL webs (no easy feat in itself!) He even did the stairs and common walkway up to my personal condo since there were spiders everywhere and knocked down a tiny little bug nest on my neighbors door (since it's all very close living space). He then switched out his spray for low toxicity to do the inside because I have a fur baby (super considerate while still VERY thorough). I cannot thank him enough, his prices are fantastic, he is punctual, efficient and listened to all of my concerns! If you want someone who actually listens about the buggies of your home, GO WITH GAINES!!! Thanks so much Gary! So glad I called you for help!!! read more

This afternoon I called about 2 pm asking for emergency roach service at one of my rentals in El Cajon. Spoke with company and informed them of my dilemma. They were out 45 mind after I hung up the phone with them. They did an excellent job and the customer service was like no other. Definitely use Gaines for any pest control needs! read more

I had bought a wood murphy bed frame from Craigslist (horrible idea.). The first night I was in my apartment I noticed a bug - no big deal. Then I saw another one. I looked it up on google and the bug appeared to be a bed bug. OH MY GOD. So gross. This was truly a traumatic experience. I called Gaines because they had the best reviews on Yelp. They had me text a picture of the bug and they confirmed it was a bed bug. I was freaking out. They came out the next day (less than 24 hours later) and sprayed. I had forgotten a couple pieces of the murphy bed that were outside and they came back again for no extra charge. Super fast. Also a 3 month guarantee, but I haven't seen a bed bug since! read more

We have used Gaines Pest Control for years. I could not ask for better service. Gary is a terrific business owner who is very responsive. We had a big problem a few years back with flees when our dog's flee meds stopped being effective. He really got it 100% under control quickly and returned all of us to a peaceful flee free home. He was also super at staying on top of mice and rats coming in from our canyon side backyard. I have not had one pest problem in the years we have used him. read more

Gary came out to our house in the Clairemont area this afternoon to take care of our bee problem. He were happy that he showed up within an hour from the time we called. He was courteous, helpful, got the job done, even cut some of the bushes down to get to the bees. his price was reasonable too: $175 to remove the bees and the honey comb. We appreciate great customer service! :) read more

We highly recommend Gaines Pest Control, especially Gary who's so nice and gets the job done. Gaines has helped us with our ant problem for two years now and we would not ask for another. We also like that what he uses in the home is not toxic or stinky because we have children. And it always works! You couldn't ask for a better place to get rid of your pest problems with the highest level of quality all the way around!! read more

Had some annoying bugs in the kitchen so called Gaines Pest Control. They came out and took care of them quickly and came back a second time for no charge. Also, had them spray the outside perimeter of the house for future prevention. Now I'm on a regular service schedule to keep up prevention. Prices are very reasonable, too! read more

I live on a golf course which is inundated with birds, bees and little critters of all kinds. Gary Gaines has been absolutely indispensable. There is no pest problem this man cannot handle. I have put him through the test on more than one occasion. His work ethic and relentless persistence to solve any problem you are experiencing is truly to be admired. The level of attention and service from Gaines is incomparable. I feel very fortunate to have found Gary Gaines and would highly recommend his services to anyone. read more

Gary was professional and knowledgeable about addressing the flea issue in my yard. I have 2 dogs and 3 cats and even with flea control they all had fleas. The vet said the yard must be sprayed for fleas. So I called Gary and he did a thorough job spraying inside and out. He guaranteed that if the fleas reappeared he would spray for free. So not long after, the dogs had fleas again. Who knows how or where? Anyway, Gary was true to his word and he came back over and re-sprayed for free like he said. He didn't try to get out of it or put limits on it in any way. That speaks volumes about him. When business owners make guarantees they sometimes have disclaimers and try to disqualify you. But not Gary. He understood and wasn't upset or didn't have a bad attitude. He came over right away and got the job done. It was easy and effortless to talk to him. No haggling or trying to state my case. He even sprayed an extra small area and didn't charge extra. It was refreshing to deal with a business owner with integrity that doesn't nickle and dime you. He just wanted to solve my problem and seemed to genuinely care about my pet family and me. I will definitely call him again should the need arise. Thank you Gary, you are appreciated. read more

I called Gaines Pest Control after a persistent flea problem in my home. Gary answered all of my questions (even when I called him back several times). He showed up the very next day and the service was extremely professional, timely, and, convenient. The 45 day guarantee that they gave me removed all doubt from my mind that this was the right company to go with. Overall amazing job! I would definitely recommend Gaines! read more

Called and left a message Monday needing pest control and no one ever called back...its Friday now and I still have a problem:(

I had a problem with bird mites infesting my house - anyone who's dealt with them knows they're near impossible to treat and they will drive you INSANE! I called Gary and he came out the same day and knew just how to get rid of them. FYI, I had the same problem in the past, called a different pest control company and they treated, charged more and it didn't help at all. He came back a week later and re-treated just to make sure and I haven't had a problem since. Thank God! Can't recommend highly enough. read more

tried calling and emailing for quotes and services never responded

Bought the yelp deal. Only to call 5 times. No return phone call. Now message on machine says they are closed. Thanks for wasting my time.