Nixtermite has been in business for 29 years, and their price was very competitive…read more I interviewed three companies to fumigate my home. This company was, by far, the best. What put them over the top was their four-year guarantee on fumigation (offered for a limited time). The other two companies offered one- or two-year guarantees. Customer service was outstanding from the owner, Chris, to his helpful office staff, to his on-site workers. The company supplied a home preparation checklist, which was very helpful. They offered a free lockbox, which was convenient. The theft deterrents gave us peace of mind while the property was being tented. On the day of the tenting, the technician was kind enough to check that my prep work was done correctly. I noticed after the tenting that the crew double-bagged items I had missed. Outside, my property was left clean. Thank you, Nixtermite!

Reasonable price, easy communication. The scheduling/support staff was great. Highly recommended.read more

It makes me sad to write this review because I had no issues with Homeshield until a few months…read moreago. I have been a customer of Homeshield for years and have had various services - wood rot treatment, monthly pest and rodent service, rodent exclusion treatment. My parents also have Homeshield service their home because of my referral. I want to make it clear that the technicians who service my house continue to be great. My usual technician is Julio and he's always super friendly, on time, and does a great job. My issues in the last few months pertain only to the call center and billing. In April I was charged for my monthly service even though no technician came out to service my house. I called Homeshield to let them know and they indicated I would not be charged for June. When June came, I was still charged for June so I had to call back to ask once again for money back. The call center indicated that I called too late before they processed the payment so the charge would fall off my July billing. At the beginning of July I called Homeshield to schedule my monthly treatment because I was going to be out of town. I informed the call center that I was going to be out of town and that was the reason for me scheduling my monthly service. The call center was able to get my monthly pest service schedule before I left, the call center did not indicate that I had a separate rodent treatment schedule for July 24. I left the country and while on my trip I got a text that my house would be serviced on July 24. I was pretty confused because I thought I had my house serviced and I even told the call center I would be out of town. Due to the 9 hour time difference I had to tell my brother to call Homeshield to cancel the appointment. On July 22, my brother informed me that he canceled my appointment and notified Homeshield that I would call to reschedule. On July 24, I got a text from the technician that he was about 30 minutes from my house to perform the service. I had to respond via text that I had cancelled my appointment and apologize that the call center did not inform him that I had cancelled. I am not too sure what is causing the breakdown in communication but I honestly feel terrible for these technicians not being informed of things. It also doesn't sit right with me that I have to apologize to the technician not for anything I did, but for the breakdown in communication caused directly by the call center. I also am not sure what is happening with the scheduling since before the no show incident in April I had technicians service my house every single month without issue. Update: Bryana from Homeshield called me on August 5 to learn more about the breakdown in billing, communication, and scheduling. She was really friendly, professional, and apologetic. I felt like she was not calling simply for me to fix my review but actually listened and wanted to make sure that as a customer I felt that things were remedied. She thoroughly explained my services and what Homeshield was going to do to help make everything right. She also informed me that she was going to reach out to my dad to make sure his experience as a customer was great. Overall, I am really happy with how Homeshield handled remedying the situation to ensure that I continued to receive better services in regards to billing and scheduling.

Just found out today that I have been continuing to be charged for services that are not rendered…read more We're in the middle of a huge landscape upgrade and didn't need any service for past couple of months. I had mentioned to Darla to skip service because of this, and will resume when ready. But just noticed that I have been continued to be auto charged ($87 each time) good thing I looked as I was getting ripped off. Very surprised of this as I'd mentioned this for multiple months to get ahead of this situation and give HomeShield as much communication as possible. It is crappy feeling to have my money taken like that I called in and spoke with Luca and he was helpful in telling me that I'll get credited back for 2 months, and will have CC on hold so not charged. That made me feel good. He said I'd get confirmation email in a few minutes but it's been nearly 2 hours and no email and my CC still showing no credit/refund. They are happy to auto charge me, but cannot accommodate their current customers with the ability to pause service, causing additional headache for me I'll see if there is anything worth updating if/when it happens. otherwise will go straight to credit card company and dispute charges...I don't have time to keep going back to HomeShield to check if they did their work right Still considering if I will continue with HomeShield once I need service again; but I figure I'll have better choice when that time comes UPDATE: after reading other review of not being able to cancel service, I called right back and spoke with Patricia. I asked to cancel service, but she could not do so and had to transfer me to other department and ask me to hold for "2 minutes". After 2 minutes, she came back on saying no one could talk to me to cancel. Seriously?? I asked if I can get her my verbal authorization to relay my cancel message to someone. No can do, so I have to wait for someone to call me back so I can say "CANCEL" really frustrated now...

Always does great work and great flexibility on scheduling…read more Our recent service was for inside the home as we had left for the weekend we reached out to see if he could squeeze us in but he wasn't available Then he reached back out and said he would make a caption and do a weekend service for us we were very happy to get it done while away for a few days to let the treatment air out before we return with our kids Thank again Mr.Greene! Best in the industry and great price Look no further if you read this post I also own a small company and really recommend his company if you're considering getting on a schedule of regular maintenance like we are!

Enrique was incredibly responsive, knowledgeable, and understanding. Great customer service and…read moreI'll be continuing to work with them for all exterminator needs, highly recommend!

Chris is awesome. He worked with me and was patient when we had to switch our dates for out of…read morecontrol situations. Twice. Definitely recommend.

We are so happy that we found Premier. They are super responsive and are accessible through text…read moremessage. They came out to do the initial treatment and a couple weeks later we found a cockroach. They came out and did a treatment same day so far we've been super impressed. I would recommend them.

I had rats. I no longer have rats. The team is super friendly and helpful. They went above and…read morebeyond with traps and closing off entry points. They were attentive and the price was worth it. Reasonable for sure. Would use again and would recommend. Shoutout Eduardo and the boys! Not an easy job.

Really easy to set up an inspection, they were very on it with communication, and the inspection…read morewas easy and smooth. For a stressful situation, they made it great. No pushy or slimey sales tactics and honestly just an overall great experience.

We had a bad Flea issue. It took two treatments to finally rid the pests. (Wade) the technician…read morewas very helpful and understanding.

Angel from Orkin was amazing. He asked me lots of questions of what we were experiencing and then…read moreexplained exactly what he was going to do. Very polite and did a great job

I've been a customer of simple pest management for several years, but I wanted to take a moment and…read morethank the team for being available and being so professional at helping take care of my home & my business. They have been able to help me with almost every pest problem from insects, fruit flies to rodents. Chris is my favorite tech, and I always appreciate his attention to detail when he's here. He's extremely friendly and personable, but completely professional at the same time.

Ive been a loyal customer for a few years at least. Leigh is a great tech and is always respectful…read moreof my property. Professional and thorough. Excellence. Great value and always provides the best service with whatever issues may come up when dealing with pests.

We've been using Green Flash since we moved into a new house in El Cajon. They're great, they come…read moreout regularly and we rarely if ever see any pests in the house. We'd be up to our eyeballs probably if not for them. Mario, is also very polite and professional.

We've been with Green Flash since the beginning, but the last 2-3 years something has definitely…read morechanged. We used to have the same tech service our home who was very thorough, effective and had pride in his work. Now we have random techs show up who aren't even knocking down the visible webs. We had a web on the corner of our front door and they left it there. If they don't bother with the most obvious cobwebs, they aren't effectively spraying or managing our property. They've had to return to repeat spray numerous times. They sent a manager out in Nov who did a really thorough job and said he would pass on his notes to the next tech who comes out, but it doesn't seem like that happened.

Colonial Pest is the best! We've had them service our property for many years. They are thorough,…read moreresponsive, and all their staff are super nice.

10 year update, these guys are simply the best. Please don't bother with anyone else, I have 22…read morefruit trees and it attracts the rats in a big way. Trust me you want these guys on your side if you face a similar battle. The ants are never a problem either. Hire the best and you won't regret it. The non-stop 5 star ratings here on yelp are not a fluke. Victor and Albert... Thank you for taking care of our home.

I had my first service today with We Got Ya and Francisco was exceptionally professional, polite,…read morerespectful of my property, and informative. So glad I chose this company and look forward to them servicing our property. I chose this company after carefully vetting several companies, I made the right choice. I had been with Corky's for many years but following months of poor communication and finally a no show, no call, I terminated their service. Corky's new ownership is not taking care of business and I feel bad for their staff who were always to notch. Thanks, Abraham!!

From regular servicing to specialized needed help (rats, mosquitoes, possums, skunks, etc) this…read moreteam is wonderful !! I like that each team member who has been to our property is careful, thorough, and listens to what problems we've had regarding pests of all kinds. It's a family owned business that genuinely cares about helping us keep our home free of unwanted "guests."