Should up on time , tech went right to work . Pointed out all the issues before and the fix when it…read morewas done . Very professional and nice

Just found out today that I have been continuing to be charged for services that are not rendered…read more We're in the middle of a huge landscape upgrade and didn't need any service for past couple of months. I had mentioned to Darla to skip service because of this, and will resume when ready. But just noticed that I have been continued to be auto charged ($87 each time) good thing I looked as I was getting ripped off. Very surprised of this as I'd mentioned this for multiple months to get ahead of this situation and give HomeShield as much communication as possible. It is crappy feeling to have my money taken like that I called in and spoke with Luca and he was helpful in telling me that I'll get credited back for 2 months, and will have CC on hold so not charged. That made me feel good. He said I'd get confirmation email in a few minutes but it's been nearly 2 hours and no email and my CC still showing no credit/refund. They are happy to auto charge me, but cannot accommodate their current customers with the ability to pause service, causing additional headache for me I'll see if there is anything worth updating if/when it happens. otherwise will go straight to credit card company and dispute charges...I don't have time to keep going back to HomeShield to check if they did their work right Still considering if I will continue with HomeShield once I need service again; but I figure I'll have better choice when that time comes UPDATE: after reading other review of not being able to cancel service, I called right back and spoke with Patricia. I asked to cancel service, but she could not do so and had to transfer me to other department and ask me to hold for "2 minutes". After 2 minutes, she came back on saying no one could talk to me to cancel. Seriously?? I asked if I can get her my verbal authorization to relay my cancel message to someone. No can do, so I have to wait for someone to call me back so I can say "CANCEL" really frustrated now...

Absolutely thrilled with the service. Mark V did a thorough job spraying our yard and cleared out…read moreall the spiderwebs, which had been reappearing for a while. Everything was handled quickly and professionally, and he had some great advice for preventing pests in the future. Highly recommend -- will definitely be using them again.

Really easy to set up an inspection, they were very on it with communication, and the inspection…read morewas easy and smooth. For a stressful situation, they made it great. No pushy or slimey sales tactics and honestly just an overall great experience.

Our experience with Simple Pest Management exceeded our expectations, and it began from the moment…read moreI picked up the phone to call them. Ayana, whom I spoke with when I reached out, was so kind, patient, and friendly with every question I had. Her professionalism and warm approach truly won our business, and the whole appointment notification system over text was seamless from start to finish. And then there's Omar! From the moment he arrived for our backyard inspection, it was clear we were in the hands of a seasoned professional. He was thorough, patient, and incredibly knowledgeable -- exactly what we needed when we discovered we actually had a squirrel situation on our hands (not a gopher, which is what a wildlife removal company told us the day before). Rather than just doing a quick walkthrough, he took the time to genuinely explain what was going on and answer every single question we had. His guidance gave us a real understanding of the problem, which made a stressful situation feel so much more manageable. We are truly grateful for the expertise and care this entire team put into helping us. Five stars, without question!

Customer beware. I came home to find the wasp nests just as they were with wasps hanging out…read more Company insisted on taking my payment right away. They provided ZERO photos of work completion and now I know why. I've tried their phone number/messenger - calls and messages are not being answered. SPM, what did you just charge me for??? You took over $220 from my CC and the wasp nests are exactly the same as before you "came out and addressed it". I want my money back!!! And I will be reporting you to the BBB - shame on you!!!! Below photos are identical - one taken in the morning and one after they "took care of it". I

Excellent experience with Nixtermite from start to finish. They scheduled the inspection and…read morefumigation promptly and were incredibly communicative throughout the entire process--even responding to questions during off hours. Everyone I interacted with was fantastic. From Chris, who came out to the property, to every person I spoke with over the phone or through text, the team was professional, helpful, and extremely responsive. At one point they even went back out to the property to personally educate my tenants on what to expect and what they needed to do to prepare, which I really appreciated. When I had concerns about a subcontractor involved in the process, they addressed everything immediately and made sure my concerns were handled. They were also the only fumigation company I spoke with that offered a theft-deterrent option while the property was tented, which gave me peace of mind. On top of that, they gave me the best price right out of the gate. Great company to work with--I would absolutely recommend Nixtermite.

Responsive management. Did quality work for all I can tell. Friendly workers. They had one…read moreglytch with the wood repair as one of their team called off. Another with a less than satisfactory performance by an office worker. They resolved both issues to my satisfaction.

Frankie communicated very well and was flexible with our scheduling issues. He walked me through…read morethe entire process of the initial service and offers great value in a comprehensive pest control services.

Frankie, the owner, is an honest and gentle man who cares deeply about doing his best. He worked…read morewith me on rescheduling, thoroughly explained his process and materials, showed up on time and did all of this with a smile on his face and love in his heart. Really. You can feel it. He's a very special person. And he did more during his visit than any other company I've used in my many years of home ownership. He even made sure that spiders were removed from trash and recycle bin handles. No wonder he has so many 5 star reviews. I give him the highest rating and recommendation possible. Thank you Frankie!

Affordable, fast service. Great communication as well. Have been using for over a year now.read more

Unreliable and inconsistent. Didn't show up for recurring service appointments. Their customer…read moreservice operator is the worsts. She sent the service guy to the wrong address.

Shout-out to JBC Termite & Pest Control for an outstanding job…read more I'm a very satisfied with the JBC Termite. We needed Termite Clearance for a 14-Day Escrow just 4-days before Christmas. Johnny took my call and set-up a last-minuet appointment for a next day inspection. Johnny discovered that we had an active infestation with 42-areas of damage on a 2-Story house. Yikes!! Johnny was Professional, Knowledgeable, and Fast. He scheduled us for a next day Termite treatment and following day wood repairs. Johnny also gave us both Veteran & Senior discounts. Big Thanks to; Johnny, Fred, Efrin, & Leo for a job well done!!

Title: Years later -- still the best pest control I've ever had…read more After a few years now with Johnny's JBC Termite & Pest Control, I wanted to leave this updated review. Switching to Johnny's company made a huge difference -- and really highlighted how ineffective my previous pest control service had been. Those disgusting buggers used to sneak into my house no matter what. Not anymore. Let me be clear: not all pest control is created equal. Johnny goes out of his way to ensure the treatment he uses is effective and that pests don't build immunity to it. He's incredibly thorough, professional, prompt, and considerate -- and truly excellent at what he does. I've never been disappointed. Much kudos to Johnny and his team for a job consistently well done. Many thanks!

Douglas came out from Mariners today. He was early, which was nice. He called to see if it was…read moreokay to come up the driveway before he arrived. He was friendly and efficient. He looked over the entire house and gave us a quote for repairs, which was very reasonable. He also looked over past reports we've received and helped me understand where another company stated we had termites when we didn't. I feel like we're in good hands with Mariners. They even offered a treatment that prevents future termites.

Charles came to do the yearly control service under the lifetime termite control plan. Appointment…read moremade a day ago. He came on time, introduced, and start the inspection quickly outside and then went up the attic where the previous termite activities occurred. Luckily, everything is quiet as he reported. No chemical treating required. Chit chat, signed and paid. Almost $300 a month is not cheap but any insurance is cheap This is the value that you wish that you don't ever want to exercise.

Jeff helped us get a handle on our rat situation. We used to have a dog but when she passed the…read morerodents seem to settle in nicely. He was quick to get our home rodent proof.

I rarely leave negative reviews, but my experience with this pest control company has been…read moreextremely disappointing. We hired them for rodent control, and the owner, Jeff (fairly speaking is a pro), never clearly explained that the service was a one-year subscription. After the fact, they told me over the phone that rodent control is "never a one-time service," which I can understand -- but that is not the same as agreeing to a one-year contract. At no point was this clearly disclosed to us upfront. Later on, we started getting billed for additional visits, which came as a complete surprise. When I questioned this, they insisted that everything was in a contract. The problem is -- I never saw or signed any contract. I only received a copy of this so-called agreement a full year later via email. Their earlier invoices also did not mention any long-term commitment or subscription terms. Despite my strong objections and explaining the situation, they refused to adjust or waive any of these unexpected charges. This feels very misleading and unprofessional. I would strongly advise anyone considering this company to get everything in writing upfront, review every detail carefully, and do not rely on verbal explanations. Transparency was completely lacking in our case. Very frustrating experience overall.

We used Hungry Termite for fumigation. Although their price was slightly higher than some of their…read morecompetitors. We decided to use them based on reviews in Yelp. We were happy overall with their service. We also purchased roof insurance and glad we did. The roof inspector after the fumigation identified a few broken tiles which were fixed. Hungry Terminate subcontracts with 2 companies for this job, Solo Roofing and a fumigation company. Both were great! Solo Roofing did a great job with replacing the broken tiles. The fumigation company was also great since the lead is trustworthy and he is the only one who can enter the house and not the other workers. Admin staff was responsive with my emails.

Had to call Hungry Termite after I noticed frass dropping from my ceiling in one of the bedrooms…read more Gene was sent out for inspection. He was very informative and didn't try to upsell me anything. He gave me a list of options and gave me his recommendations. He also answered all of my questions and addressed all of my concerns. I got in contact with Victor since I was worried about the deck I had in my backyard. I can tell Victor is very passionate about his work. He came out to take a look and everything was no problem. So I went ahead and scheduled fumigation. Scheduling was super fast and easy. An email was sent with everything I needed to know to prepare for the fumigation. Elvia followed up with the scheduling and answered any additional questions I had. She was very patient and professional. The fumigation team came on time as scheduled. They worked fast and efficiently. They also called me when it was safe to return to my home. I also bought roof insurance with Hungry Termite, so their roofer came out a few days after the fumigation to fix any broken tiles. I'm glad I got the insurance because there were a couple that needed to be fixed. Overall, I am very satisfied with the experience. They are not the cheapest in the business, but their team is very honest, professional, and reliable. I was happy with every step of the process from the inspection up until I got my keys back. If you need to get rid of termites, I highly recommend calling Hungry Termite!