I saw the NP Lindsay Strauss who was excellent. I have seen a few local ENT's who have dismissed my…read moreconcerns, even other valley ENT offices. She has lots of suggestions and listened to everything and addressed a few different issues. I would 100% recommend her. The office staff was nice and they were on time. It was a clean office. I had passed over this office many times in searches based off other review and I am so glad I went to check it out myself. I would definitely go back for any other concerns.

This is the most dumbest doctor I have ever met in my entire 43 years of my life. I don't see how…read morehe has a license. Me and my husband are explaining what I've been going through and he is sitting there telling me I'm hallucinating? My husband is explaining to him that the majority of the time he has to yell when speaking because of off and on hearing loss. In the middle of the appointment I got up and walked out. Go somewhere else. God bless.

All of their care from the front office staff to the doctor quality of care is fabulous.. and the…read moredoctor is a great ENT.

I came about a cyst on my thyroid. I am 82. So I feel I was typecast as an old lady not worth the…read moretrouble. He didn't introduce himself, he didnt ask me if I had any concerns, Very dismissive Anyway, it was a collosil waste of time for me. I feel his diagnosis was probably correct but his manner was very off putting. I don't like being treated that way probably because of my age. If you don't care about that sort of thing then go to him. Others have said he should have at least done a blood draw for my thyroid. I am not dead yet. Dont treat me that way.

After a not so great experience at Biltmore ENT I did some research and visited Dr. Rehl's office…read moreat the AZ Sinus Center and I'm glad I did! He was professional, courteous and took the time to explain his process and any questions I had. It's obvious he cares about his patients and he makes the extra effort to get the right diagnosis. (Also has one of the steadiest hands in the west!) I didn't have to wait very long after checking in and his staff made onboarding and out boarding a breeze. Can't recommend his practice enough if you are looking for a great ENT in Phoenix.

I have been seeing Dr Rehl intermittently for the last 10 years. He is very kind and listens to…read moreyour concerns. He thoroughly explains everything that he finds, what your options are and why he feels it is or isn't necessary. His office is clean and updated. His office is located right across the street from Banner University so it's easy to get to right off the freeway. I would highly recommend Dr Rehl if you are having any sinus issues. If he's not close to your house, I promise he's worth the drive.

5/5 stars... I have…read morebeen searching for an answer to my hearing loss for years. He was immediately able to diagnose me with a rare condition and refer me to a surgeon. He also ordered a sinus CT (for my sinus issues), a ear CT (to further assist with hearing issues) and a Sleep apnea test to be done at home. He was kind and explained things very thoroughly. It has been such a frustrating journey to go to doctor after doctor and get no answers. I am so grateful I found help. I am having surgery next week and am looking forward to hearing better.

Be aware that the heavier front desk staff woman I encountered was extremely rude and…read moreunaccommodating, especially toward elderly patients. I witnessed multiple interactions where minor issues and miscommunications were handled very poorly. While waiting with my family, the overall behavior made us uncomfortable and reflected badly on the facility. The staff member frequently shut the glass window abruptly, appeared annoyed to assist patients, and was openly eating while people were waiting for help. The lack of professionalism made the entire experience unpleasant and disappointing.

Dr. Lee was the 4th provider I saw to remedy my ear problem. I'm grateful to him and his staff for…read morefixing my ear after several months of pain. The staff was very kind and great at communication. I would most definitely recommend Dr. Lee. A big thank you to Christina - office manager and Desiree - PA.

I CAN BREATHE THROUGH MY NOSE! Dr Lee did an amazing job. I just finished the procedure and I can…read moreI can breathe through both sides of my nose.. Right now I'm in the stage where my throat is numb from the numbing medicine causing strange, swallowing, but swallowing fine nonetheless. Day 2: In addition to getting Afrin and sinus rinse, be SURE to get popsicles! Popsicles are lifesaver for the throat the first couple of days!!! Today my sinuses are kind of swollen so it's hard to breathe through my sinuses, but I was expecting that. Day 3: just woke up to take some Tylenol and I am not in pain, but the biggest news for me is that I can breathe through both sides of my sinuses, and the majority of the swelling is gone!!! Forgot to take the steroids this morning and my other antibiotics so I'm a little stuffy today, but still feeling really good !!! Day 8: Every day is a little bit better than the day before, and I am sounding less "sinusy". Just did my evening, sinus rinse and had quite a bit of debris come out of my left sinus cavity under my cheekbone. It feels crazy because a lot of the pressure that I was feeling in my teeth seems to be subsiding.

I came here to see if this procedure helped anyone... it appears as though I'm not the only one who…read morefelt like they got scammed. I got this "sinuplasty" procedure done in 2021. It didn't feel like a real medical practice. And it felt like the medical staff had to "deal" with my after the initial sales pitch. There was a 2 page print out for post & pre-op care. It was very shoddy. And I had to pick up and take my own drugs to knock myself out prior to the procedure. That was the wackiest part. If I asked questions or raised suspicions about any steps, of course I was made to feel like I was stupid or not getting something that was very simple. It all makes sense now why they were acting like this. I was scammed. The procedure was fully covered by my insurance, however I still feel sick by the fact that I was taken advantage of by Dr. Stewart. He doesn't appear to be at this practice but I wouldn't trust any of them.

I received care that I thought was subpar. The office was nice, quick and attentive. I revived a…read morefacial scan and a camera up my nose to see what my problems are. I was questioned by a female doctor if my problems were std related? Weird. My problems were formed from a misaligned jaw causing Tmj/ sinus issues and mouth breathing at night. I know now. Yet. They pressure me in to a uneeded surgery that I now see they push on everyone. I never agreed, as I was already on multiple antibiotics yet I received a call to go pick up my medicine. I declined politely on this c and the front male desk called had the worst attitude and hung up on me.

Dr Hagan is absolutely the best ENT we have found! My husband was having chronic nosebleeds that…read morehad been going on for over 6 years. Dr Hagan was immediately able to diagnose and treat the issues. His office staff has always been super accommodating and we've never waited more than 5 minutes in the waiting room. I would highly recommend Dr Hagan for anyone who is having sinus issues he is brilliant!

From start to finish this experience as a patient has been exceptional. As a patient with a history…read morein sinus obstruction, I was not looking forward to undergoing a second surgery and redoing the entire process after 8 years (first sinus surgery was done with a different doctor). But Dr. Haegen and his staff made the experience absolutely wonderful. They were kind, punctual, and efficient for every appointment and follow up. Not to mention the amazing and speedy-recovery I had after surgery. I am very grateful to have been referred to see Dr. Haegen for a second opinion on surgery. I was lead to the best ENT specialist in town with great knowledge and expertise. Highly recommend seeing them for any ENT concerns and assistance.

Dr. Kelsch is an exceptional surgeon. He was highly recommended by my family doctor and had the…read morerespect of the nurses who took care of me pre and post op. His bedside manner was excellent, he was very clear in describing to me what he was going to do, had to be done and why, and the outcomes. My surgery was complex and the work done by Dr. Kelsch was first class. I'd highly recommend him.

Ugh... front office is SO rude! The front office receptionist was so nasty to an elderly patient…read morethat was ahead of me. The receptionist was berating him and he could not hear- I stepped in to try and help him. It was awful! Anthony the PT is incredible!! He is SO kind, patient & professional! I would never return to this office if it weren't for him! The medical profession has gotten SO unprofessional! So thankful there are clinicians like Anthony Veglia that have not lost their compassion and empathy!

Had nasal polyps (seriously bad case) and a deviated septum in-out surgery performed by Dr. Weiner…read more I was naturally a tad nervous not knowing what to expect. Dr Weiner picked up my nervousness immediately and the first thing he did was cracked a pretty funny joke, which immediately took the tension off. It was perfect! The surgery was completed in no-time, a few days for recovery and I can tell you wonderful it is to actually breathe through both nostrils at the same time and to have a better sense of smell again. Very pleased with the outcome. You never feel Dr Weiner is rushing things during office visits. He is completely present for you and your questions. He is just a pleasant doctor and good-hearted person to talk to. He cares.

I have to write this because I had an unpleasant experience few months ago…read more My right ear was hurting from flying Paris-Phoenix in mid July and as soon as I landed in phoenix I called the office to make an appointment. I didn't get to see Dr. Weiner until mid August, you know how it is that you can't get in right away. By the time I went to see Dr. Weiner, my ear was already fine. He checked my both ears anyway and he said that my right ear had wax, so he did the cerumen removal. Everything went well, so I was happy with the service. Prior to the cerumen removal, I was ordered to get hearing test. I told the hearing lady that my hearing was fine and I didn't need a hearing test, but she insisted and made me to sign the paperwork. I asked her multiple times that the insurance will cover for the test and she said yes! On the following month I received bill from this office with amount of $120.45. I called the billing company and she said yes I had to pay that amount after insurance deductible. In the statement description also they charged me $221 for a new patient. I was like really! I wasn't new because I came to this office for wax removal before.Plus I never heard doctors will charge for the new patients, where was that come from. Dr. Weiner was a wonderful ENT, but unfortunately the management was very poor. So disappointing.

I ABSOLUTELY LOVE this practice. The only downside is how far it is from where I live. The entire…read morestaff here is amazing and I love that they are now Direct Healthcare. They are changing the way going to the doctor is and really should be. You are never rushed when you go here. Yes!! You heard that correctly...not rushed. I go to Doctor Kathryn DiGiammarino and she is excellent. My favorite feature is that I can text them when I need something and always get a response during office hours. Highly recommend this practice for anyone who's needing a great doctor, and something outside of the ordinary.

We've been patients here for several years and, up until recently, have been pleased with the care…read moreand providers. In the last year or so, though, the care we've received has gone downhill fast, mostly due to the new NP's my wife and I have both seen. The previous doc, PA, and NP at Prevene we saw were all knowledgeable but also took the time to listen and do a proper assessment. More often than not, they also thought through root cause possibilities rather than simply looking for a band-aid to slap on via meds or overly simplistic advice. Our last few appointments with the new staff was full of interruptions and more talking than listening, telling me the same thing you could find online or in a book. We'll be looking for somewhere new.