I absolutely cannot say enough good things about Dr. Chapple and his entire staff. My daughter was…read moresuffering from chronic tonsillitis her freshman year in college and he was able to get her in for surgery right away. I would highly recommend him to anyone!!!!

At first I believed this to be a great office. They got me in same day and the doctor met with me…read morepromptly. This is when things turned out to be horrible. I came in with a severe ear infection and met with Dr. Chapel for all of 5 minutes since he took a personal call while in the room and his phone kept going off. Then he told me he would send over an oral antibiotic and a ear drop antibiotic and I should feel better in 24 hours. His words exactly. I waited 4 hours to get the meds and trying to call into their office is a complete joke, their call center is completely rude and hung up on me multiple times and refused to help transfer me to the office just so I could ask when they were going to send my medication only for me to drive back to the office to finally get an answer. This continued for 3 days! I called the next day crying in absolute pain and finally got pain meds only for them to not work at all and today calling their on call doctor at 5am and not hearing back anything until I personally had to call to speak with his MA and was in such absolute pain that they were finally going to get in contact with the doctor. At this point I was so fed up I went to the ER and was immediately treated and cared for way better than this office even attempted. Their clinic manager, Sandy doesn't give two shits either and was almost blaming me for why my pain was so bad and making it out to be that I didn't follow my medications as directed. Absolutely ridiculous!!!! All I wanted was help and to get the adequate care I deserved and this place was a nightmare! Avoid it at all costs!!!!!!

Dr. Kaiser is an exceptional physician who genuinely cares about his patients. I initially came to…read morethe practice for an unrelated ENT issue, and Dr. Kaiser performed my surgery with excellent results. During my post-operative follow-up visit, Dr. Kaiser took the time to discuss an unexpected finding from imaging that had been ordered through the practice. He carefully explained that a para-ophthalmic aneurysm had been identified and ensured that I understood the importance of obtaining further evaluation and treatment. His thoroughness and willingness to communicate clearly helped me navigate a very frightening situation. Throughout my care, Dr. Kaiser has been professional, knowledgeable, compassionate, and attentive. I never felt rushed, and he always took the time to answer my questions and address my concerns. I am grateful for the care I received and highly recommend Dr. Kaiser to anyone seeking an ENT specialist who is skilled, caring, and committed to his patients' well-being. Thank you, Dr. Kaiser, for your excellent care and for helping ensure that a serious medical condition received the attention it needed.

Sunday, May 24, 2026…read more I take this time to tell you about the truly excellent service I received from your audiologist. Not that any of them are bad but Alicia Nance AU-D, goes the extra length I can get hearing aids anywhere. But I can get an audiologist like her. I don't forget good or bad service but when my hearing aids are up for renewal, I'm going to your office, for quality and quality service. Well the less said the more that's heard. Thanking you, I am Rudy Bazzano

Do NOT go! They are the most unprofessional people. They kept patients, yes patients, not…read moreClients, although perhaps we would have been treated better, waiting for over an hour. Then when placed in a room to wait, the aide never spoke directly to me. My blood pressure was high from low blood sugar and no help was offered. I was never seen after being there almost 2 hours so I left with the staff laughing as they just watched me leave. Now I'm trying to get the co-pay back since I was never seen. There is no care, concern or "honor" in this Honor Health facility. They were rude, abusive and unprofessional. I never recieved an apology or explanation as to why I wasn't seen by any medical professional for over an hour and a half past my appointment time. If you don't want to be ignored or disrespected, don't go to this facility.

Dr. Adam Kravietz quite literally saved my sister's life…read more For over a year and a half, she had been struggling to breathe. We saw multiple doctors, ENTs, urgent cares, and even had prior scans done that completely missed what was actually happening. It was frustrating, exhausting, and honestly terrifying not having answers while watching her continue to struggle. Within seconds of meeting Dr. Kravietz, everything changed. He immediately knew what was going on and told us he was going to fix it - and he did. Her airway was nearly 90% closed due to scar tissue, something that had gone undetected until that moment. We were sent straight to the hospital for emergency surgery. What we didn't fully grasp until then was just how critical it had become - her airway was less than 5 millimeters. Dr. Kravietz handled the entire situation with a level of calm, confidence, and care that we will never forget. In one of the most stressful moments of our lives, he gave us clarity, urgency, and reassurance all at once. We are beyond grateful. There are no words that fully capture what he did for our family. He didn't just diagnose her - he stepped in at the exact moment we needed him most and changed everything.

After meeting with several facial plastic surgeons in Arizona, choosing Dr. Paul Holden in…read moreScottsdale was hands down the right decision. I had a facelift and brow lift, and the entire experience was exceptional from start to finish. Dr. Holden is not only incredibly skilled, but he is also genuine, patient, and deeply invested in achieving natural results. I never felt rushed. He listened to my concerns, explained everything clearly, and gave honest recommendations. His confidence instantly put me at ease. The results? Absolutely stunning. I look younger, brighter, and more refreshed--but still 100% like myself. No tightness, no pulled look, no obvious signs of surgery. That natural, elegant outcome is exactly what I hoped for, and he delivered it perfectly. His team deserves praise as well. Every visit felt warm, organized, and supportive. If you are looking for a surgeon you can trust with your face, especially for facelift or brow lift surgery in Scottsdale, Dr. Holden is the one. He is truly exceptional.

I recently had cosmetic facial surgery with Dr Holden. He and his staff were fantastic. I love that…read morehe took the time to really discuss my options, gave me his thoughts and never pushed any procedures. He actually told me exactly why he did not recommend one I was considering.

From Surgery to care quality Dr. Gutman was absolutely…read moreamazing. After many years of suffering and not having a sense of smell and going thru many Dr's I found dr Gutman. Today I feel great and he gave me a bonus, I have a sense of smell again.

Made an "appointment" for 8:15. Place opened at 8. Literally second appointment of the morning…read more It's almost 10 am and still have not been seen. Why offer appointment times? There was no one else waiting behind us when we were brought back. The walls are paper thin so heard the person that was scheduled before us finally came out of his room and ask what the hold up was. I used to love this place but the wait times are out of control. We will not be back.

There's no point in scheduling an appointment here if they don't even let you know with a…read moredisclaimer while booking that it's in order of "urgency" so don't bother making an appointment. Waited over an hour for below average care.

Scheduled appointment for two different visits. Both times with doctor Leff I waited over an hour…read morefor him. Why have scheduled appointments if you make your patients wait over an hour in your office to see you. Would not recommend.

I'd met Dr Leff about 7 years ago for a minor issue and liked him enough to return when a long term…read moretube from decades ago (different ENT) finally fell out. I was very nervous about having to replace it because the original procedure had been SO painful, and Dr. Leff said we didn't have to, that we could try without if I wanted to, and if I changed my mind it was easy enough to put one in. Long story short, after many months I chose to have a new tube replaced. He made sure to get a numbing solution he knew would work, was very sympathetic to my nervousness about the procedure without any condescension, and talked me though the procedure, which this time was not a big deal. I feel completely comfortable recommending him to anyone looking for an ENT. Another nice touch is the staff had decorated the outer office for Halloween and were painting pumpkins in the back. I work in the medical field myself and it's always nice to see a medical space that's well run but still takes the time to add a sparkle to the day : )

This Dr was initially extremely knowledgeable. Was seeing him for chronic sinusitis and thought his…read moreplan might lead to relief. Unfortunately, my sinus drained nasty mucosa prior to cat scan and he then decided that scabs on my neck were the root of my problem. Not so doc. I pick at ingrown hairs and have been getting electrolysis. Still struggling with dry sinuses and issues including infections from time to time. Perhaps I should mail my HUGE dry boogers to you so you can evaluate how they may from time to time block drainage. Thanks for nothing.

Very nice DR and I was hopeful id have a great outcome but in my follow situation up after having a…read moremedical emergency I was treated like any other patient in a mill so I found a DR closer to my home. He's great but his staff is NOT negotiable under any circumstances and that falls on the BOSS!

Dr Taffet and his staff have been amazing through the whole process. They answered every question,…read morenot that I had many as they are so thorough. I never felt rushed. I also greatly appreciate the honest when it came to pain and discomfort. No sugar coating. He said there's going to be some pain, but it would all be worth it. Honestly the mouth breathing for a week was awful, but that first inhale WAS worth it. I have already referred multiple people to him. Smooth process from start to finish. Could not be happier. Phenomenal doctor.

I would not recommend Biltmore ENT on 32nd Street…read more We drove an hour for my child's scheduled audiology appointment, only to find out they did not even have an audiology provider in the clinic that day. Instead of calling us ahead of time to cancel, they waited until we arrived and tried to blame the cancellation on us being nine minutes late. I had already sent two portal messages saying we were on our way. The receptionist, Kenya, was rude and unprofessional, and kept shifting blame instead of taking responsibility for the office not having the provider in that we were scheduled to see. This was after they also failed to send in my child's prescription on time, even though the medication was supposed to be taken for 2 weeks before the appointment. Completely disorganized and disrespectful. We have been patients for 4 years, but after today disaster, we will NOT be going back.

I have been going to see Dr Watt for about ten years now I followed her from mesa to Scottsdale.she…read moreis one of the best doctors I have been with i was injured in Iraq in 2003 and was in the hospital for about 8 months when I came back to the states really hated doctors and hospitals she changed all that she really. Takes the time to find out what is really going on with u the visits are .a little longer but it's worth it she has been amazing and glad she is my doc. Ryan