Great staff who were super friendly and kind. I came in for a last minute for a MRI and I was able…read moreto be seen

I've been going to this location for almost 20 years now. Their staff is always accommodating and…read morevery professional. I've never had an issue with any of my exam exams.

I would follow Ann Lacey wherever she practices, she is the best medical professional I trust. She…read moreis thorough, highly knowledgeable, and genuinely caring, which is exactly what anyone would want when it comes to their health. Her nurse assistant, Oscar, is equally outstanding, responsive, professional, and attentive. I have yet to encounter a single staff member who has not treated me with kindness, friendliness, and respect. Although I live in East Mesa, I willingly make the long drive because this level of care and treatment is truly exceptional and well worth it.

I have been a patient for many years. I'd say 10+ years. I was originally a patient of Dr…read moreLieberman/Rowen (PA). Both had/have been amazing. Now I am strictly Rebeca Rowen's patient and LOVE HER!!!! One visit I got a random person and instead of him reviewing my chart he decided a lecture was far better. I walked out in tears. What finally caused me to write this review unfortunately has nothing to do with the provider herself, it's the company's process. Today's call to make an appointment ended with asking for my insurance information and reminding me (first time I've heard this) that they do NOT verify insurance, it is my job to do so. WHAT?! Since when did this became their policy? So if you don't fully understand what the comment means, IF YOUR INSURANCE IS OUT OF NETWORK AND YOU DIDNT CAL YOUR INSURANCE TO CHECK YOU WILL BE RECEIVING A BILL that would most likely have been covered or had a higher coverage rate had you gone to an in network Dr. So if this isn't a problem for you make sure you always verify with your insurance because they can be in network for one visit but for a future appointment no longer be in network.

Don't move, don't breathe, mammos are not the most fun thing to do. With that being said, Banner…read moreImaging is great. Technician great, very gentle and professional. In and out in under 20 min. Baboom, on for a cup of Jo.

I will not go to Banner Imaging PV for my mammogram again. Yes they provided great service during…read moremy mammo. I had no choice but to leave SMIL but Banner can't bill! My service date was two months ago and my insurance processed the claim and paid a month ago! Yet after multiple calls, Central Billing can't make the adjustment per the EOB and send me my bill. Ridiculous and incompetent! I have asked to talk to management and twice escalated issue. UHC even called. I'll go try SimonMed next year.

X-Rays are walk in only. You arrive first thing in the morning and they'll tell you it's an hour…read morewait, then proceed to discourage everyone that comes (telling them to come back, as if everyone has a free day to be at their disposal). But what's the point, if you're already here you might as well wait rather than come back and wait a different hour. Why not just set aside a block or two for X-rays only during the day. The front desk staff will have loud private conversations while you're standing at the desk waiting for them to process your check-in. When did it become acceptable to carry on what should be private conversations while customers are waiting and forced to listen (no boundaries anymore for manners) to such silly conversations. Employees use to wait to have private conversations. I don't want to listen to people on their cell phones much less than "school girl" employee conversations.

If I could give less stars I would! The incompetence level…read moreis unmatched! They cannot receive or document a fax. When they do not have orders they sit and do nothing to solve a problem. There is no WiFi so when they ask you to get on the portal you have to walk outside but then they can't walk out to tell you they have your information. I've waited over 1.5 hours. Beyond moronic!

I've been going to their Visialia, CA (FHCN) location for years--with no complaints--until the…read morecompany changed hands. Then all of a sudden my appointment had to be rescheduled twice. Ok, no problem. When I finally got in I got such a grossly unprofessional mammographer --came across as an inebriate, spoke with a croaking/shouting voice, had horrible hygiene--that I rushed home to locate and email the manager in AZ. The licensee's name is LOU ROBESKY. The manager was quite sympathetic and promised to take "remedial action." I have no idea if it did any good, because the "croaker" is one of two mammographers scheduled for tomorrow, when I have my next appointment. I already told FHCN that when I call in the morning to see if she'll be the one on duty, I'll cancel and reschedule!

Just had to comment that my experience at Ma'am Exams vs Assurred Imaging was a MILLION times…read morebetter. extremely timely and treated with care and compassion. SKIP ASSURED Imaging they just want to torture you and take money from you and make you wait

Made my appointment about a week before. Easy to do since this place is located on the ground…read morefloor of the same complex that my cardiologist's office is in. The ladies at the reception desk were very polite and professional. They had me fill out some paperwork for insurance purposes and were very informative and able to answer my questions on the spot. Cool waiting room to wait in as you waited to be called back to the imaging room. Mine was only a CT, or calcium test, to check the level of plaque buildup in my heart/arteries. The scan only took about 5 minutes and was not as serious as some of the scans they perform there. It looked like others were getting full MRI scans, etc. My results were very positive, as was my experience at their facility. I highly recommend this business for anyone needing medical scans in the East Valley area.

You could be dead before you get an MRI with Southwest Medical Imaging…read more Welcome to socialized medicine at its finest! My appointment was rescheduled so many times I've lost count because their MRI machines kept breaking down at three different locations. During my five minute MRI scan in May the technician spoke very little English, making communication virtually impossible. She hit my head against the MRI machine while positioning me, and then the machine broke down with me still inside it. Nothing like an MRI machine breaking with you inside it!!! The worst part is that, four months later, I still have not had my MRI. Between the constant cancellations, equipment failures, lack of staff, this has been one of the most frustrating healthcare experiences I've ever had. After months of delays, I just got another cancellation notice two hours before my MRI today. Absolutely ridiculous!!!! I would not recommend this facility to anyone who needs timely or reliable medical imaging. Unfortunately Simon Med is just as bad!

In the past 3 months I have had X-rays on my lower back & hip, ultrasound & Ct scans on my neck &…read morethyroid. They were all kind, fast & professional. The check in staff was welcoming & always very helpful & caring. Setting up appts was fast & easy & wait time for my appts was less than 10 mins each time. I highly recommend them at Palm Valley -Goodyear Civic Ctr.

Twice I have scheduled an ultrasound exam and twice they have cancelled, once at the Shea site and…read moreonce at the Paradise Valley site. Totally unreliable!

Radiology. Doctors are great, get you in and out. Rude office staff and high school mean girl…read morestunts if you don't follow the rules.

They did an excellent job taking X-rays of my prosthetic knee. It's not a typical knee replacement…read moreand required skill to get useful x-rays.

I was confused for a second the Yelp says honor and the building and Apple Maps says SMIL. Found…read moreout that SMIL absorbed some of honor healths imaging stuff. Great staff the building outside looks great. The inside is a little dated but could be an amazing location if the money and effort was put into it.

This past Saturday, I had an appointment to have both of my knees and both of my shoulders MRI'd…read more My appointment was at 11:20am. All of this leads up to several complaints. If you want someone to show up 30 min early, then make the appointment 30 min earlier. Fix your scheduling department. However, I had filled out all the paperwork online, like a good little patient, then there's no reason to show up 30 minutes early. I don't need 30 minutes to put on a gown. Next Carla the technician should be fired immediately! She stated that since I did not show up 30 minutes early that she didn't have the time to do all four MRI's. I showed up on time for my scheduled appointment. Then they kept me in the waiting room for 20 minutes. Then another 10 minutes to change and wait in the changing area to be told I was late and they didn't have the time to do all my scheduled MRI's. It sounds like Carla has a time management problem, not me. Why didn't you get me back there as soon as I walked in and not keep me waiting for 30 minutes. Carla has to be one of the rudest and egotistical technicians I've ever met. I was on time, you don't know how to manage your time. So now, if I expect to get the MRI on my left shoulder, which she refused to do, I will have to pay another copay of $100 just for that and make another appointment somewhere because I will never go anywhere where she is working. SMIL and Honor Health needs to do better. Remember that your main concern are your patients and not your employees attitudes.

Came to this imaging center a few times recently for x-ray and MRI. The process was smooth each…read moretime! Because of some bad experiences I had with other imaging centers, I was pretty nervous about coming to SMIL. Thankfully, my experience was great. The staff were friendly, professional, and took the time to explain the process, which helped ease my anxiety about the exams. Like many imaging centers, they collect payment upfront, but they provided a clear cost estimate. After my insurance claim was processed, the amount I owed matched the estimate exactly, which I really appreciated. Overall, I had a very positive experience and would recommend SMIL to others.

Excellent customer service. I like that they have some Saturday appointments. Took my mom here for…read moreher MRI. Clean waiting area and nicely decorated.