Amazing staff, super friendly and motivated they were able to explain everything in detail about…read morewhat was going to happen and what to expect they are tucked in the corner so if lost just follow the signs.

I was here the other day with my 86 year old father who was having a Datscan. This is typically…read moreused to help rule out Parkinson's . He was very nervous, but the team here is absolutely lovely. They helped him feel at ease, and explained everything very well. I was impressed with the customer service. Shout out to Kelly who was patient and kind. She approached my dad so nicely and was joking around with him (he sometimes makes inappropriate jokes). Great job SMIL! #ThankYouThursday

If you are looking for a great thermography provider, you'll love De Novo Scan Thermography. I've…read moreused thermography for 15-20 years as a preventative tool for my health. I found the De Novo Scan website and read through a wealth of helpful information. It was very easy to set up an appointment online. I received an email confirmation in minutes and an appointment reminder the day of my scan...thanks for that. I met Tina who owns the business and performs the scans. Tina has excellent credentials and many years of thermography expertise. The office is very welcoming. The thermography scan room is comfortable and adorable. I felt well cared for by Tina. My scans will be read by a physician and I'll receive important information about my health In a few days. The price of thermography is out of pocket, but for me it's well worth the investment. The procedure is non-invasive which is a huge bonus. I looked for a thermography office closer to my home, but De Novo stood out and I happily drove the 20 miles to get there. Thanks so much De Novo Scans! I look forward to partnering with you on my health journey in the years to come.

This was my first breast health screening and I could not have felt more comfortable, Thermography…read moreis such a nice option for those of us looking for a safe and accurate alternative to the traditional mammogram screening. Tina, it's really professional and nice she answered all my questions. I would highly recommend her services to everyone.

I scheduled my MRI for the first appointment of the day, 7:00 a.m. I was told to show up at 6:30. I…read morearrived by 6:30 and was informed by one of the employees who was just getting to work that the door wouldn't open until 6:45. I stood around for 15 minutes and the door did open at 6:45. The other person waiting with me showed me her confirmation and she was told to arrive at 6:15. There is a 3% surcharge if you use a credit card. It would have been nice to have been told this in advance although I'm not sure it would have mattered much. It would have been nicer not to have to pay this! I was taken right on time and there were no issues with my MRI thus the "ok" review.

I had a open bore 3T mri - never had one before but thought it was going to be cake compared to the…read moreothers due to my spine, age 67, etc... It was for my right hip. They don't even check to see if you have metal clasps on your straps, etc... I ran across the same thing at Mesa Desert location. The tech just put me in the machine and we were off. Well I got so overheated in there I was sweating bullets by the time it was done. I get vertigo and did not know that these 3T's can cause vertigo or dizziness! About the last 5 mins I was struggling bad not to pump the emergency thing in my hand. My head was close to the ends so I looked up and tried to focus outside the machine and breath. It was aweful! I believe that if I hadn't overheated and I had air in the mri it wouldn't have been so bad. Oh and then during the mri, my finger starts to vibrate. It scared the crap out of me but didn't get hot so I just kept going. She let me go in the machine with a ring on! It thought I had everything removed still for my disasterous previous appt at Mesa Desert, but guess not. She put that hand pump in my hand too and didn't even check! When I was done I was so stressed out, soaked and dizzy! Not feeling well at all. She didn't give a crap!!! She just starts yanking the foam thing from under my knees so rudely and immediate! I am over weight, have a failed lumbar fusion and cervical fusion and the lady didn't even offer to help me sit up. When I told her how hot it was in there and I was soaked from sweating she turned her back on me to do something and said well it is really cold in here. She was so disrespectful and dismissive. This place treats you like cattle! I have never had a worse mri experience than I did here and the staff is horrible, no hellos, or have a seat and you will be call while you stand there looking dumb waiting for them to ask you another question. This is not the only one over the many years I have been getting mri's but she was the worst. I will never return to Simon Med EVER! I don't care if surgeons require it, I won't on my own accord ever subject myself to the hassle/stress this place has caused me for over 20 yrs with messed up appts constantly, running hours behind, etc... I'd rather eat dirt at this point.

Excellent customer service. I like that they have some Saturday appointments. Took my mom here for…read moreher MRI. Clean waiting area and nicely decorated.

I arrived on time however there are three sites on Tatum so ended up going five miles down the road…read moreand was told oops I am too late and have to reschedule !! I waited months to get this appointment and now have to change my cardiologist appointment since it's not done very poor customer service

I am a triage nurse and a specialist in gyn, working with 2 excellent gyn surgeons that have been…read morein practice, in Phoenix, for over 35 years. I have been in medicine for 25 years. I went to UIMG myself for an ultrasound and can say the experience was excellent. The facility is beautiful, the staff very accommodating. They take no insurance, but will get you an ultrasound for $60-125 cash pay. Celia and Francisco are the schedulers and no one will do more to make sure you are taken care of. They do same day ultrasound most of the time, are open until 10pm Tuesday-Thursday. Dr. Stoskopf is the radiologist and the reports she does are of the highest quality to your medical provider. I strongly recommend them. You need to know this is an ultrasound school, so you may have a group of people attending your ultrasound for teaching purposes. If this is not a problem for you, please use them. We send patients to them almost daily and are extremely happy with the results. They are a wonderful, caring facility that have excellent results without the worry of being billed hundreds of dollars like many facilities we work with.

From the owner: UIMG Community Health Clinic provides convenient, low-cost diagnostic imaging clinics in Ontario,…read moreBeverly Hills, California, and Phoenix, Arizona. The team believes that specializing in diagnostic ultrasound services can give patients higher-quality care. The diagnostic imaging clinic takes a patient-centered approach to care, using the latest noninvasive imaging tools and procedures to treat and heal their patients' health conditions.  UIMG Community Health Clinic performs various diagnostic and preventive ultrasound exams, including Abdominal, OB/GYN, Thyroid, Vascular Duplex, Adult Echocardiography exams, and more. They provide EKG, Cardiac Echo, and Vascular Duplex preventative screenings as part of the wellness program. At UIMG Community Health Clinics, our teams are committed to providing our patients with an exceptional diagnostic exam experience. UIMG teams strive to ensure all of our patient's experiences are positive and focused on their well-being during their exam process.  UIMG teams use a collaborative approach with referring physicians and practitioners to help facilitate the management and treatment of the patients referred to us.  Teams highly value our partnerships with our referring physicians and practitioners by keeping current with the latest advancements in diagnostic ultrasound, vascular duplex imaging, and diagnostic ultrasound...

do not go to the Paradise Valley location every single time I go there is an issue and they cancel…read moremy appointment if you're just even five minutes late, they will reschedule you. And this Customer Service is awful. I will never go back to that location again.

Unbelievable! I tell a member of the staff who's putting in my IV that I have a implant and gave…read moreher the card with the information about it. She does my IV and then the technician says the device has to be turned off so they refused to do it after sticking me! How do these people not communicate with each other?

It was efficient. Everyone was cordial from the reception desk to the xray technician. The wait…read moretime was good, as I was a wak in and did not expect to seen immediately. I need more testing and will most likely return

Customer service is flawless Tech is on point…read moreBeautiful atmosphere very relaxed but the ambiance is quite serene very nice decor

Exceptional service at a price that was way cheaper than others. Very professional and kind staff.read more

From the owner: Get the best value for your pet’s MRI in Arizona — save 30-40% compared to hospital-based…read moreproviders. We offer weekend appointments, detailed reports from board-certified radiologists, and the convenience of an outpatient facility located in central Phoenix.

I agree parking is a mess unless you are early in the day. However, the staff & service I've…read morereceived for various x-rays, MRIs, mammograms has been just fine. The wait times are average. I go back and get an early AM appt.

Parking was pretty full at 2 pm on a Tuesday, can't imagine after work hours…read more I was told to arrive 15 minutes early for my x-ray, over the phone they said it would be a 25-minute visit total. A front desk woman came to my chair in the waiting room to finish my check in which was very nice! It seemed that people who got there way after me were seen before me but it could be because of what they were being seen for, so it is what it is. I was seen 25 minutes after my arrival. I quickly changed and waited for my turn for the x ray. It was another 20 minutes total until I was seen for the x-ray... I was sweating because now I would be late for another 3pm appointment. The x ray itself went pretty fast and smoothly. All team members I encountered were very kind, I just got flustered with the extra wait times. Overall a clean place, I was able to ask questions and people found the answer for me, which I appreciate

I had an appointment at SimonMed this past Friday and I would like to thank Lily for all the…read morepatience and caring she showed me. To put it bluntly I am afraid of having an MRI done. Lily took the time to explain everything that was going to happen and put me at ease before the exrays even started. I truly appreciate Lily and the friendly front desk attendant! Anita J

When every SimonMed has the rating of 2.5 stars, you know it's in trouble. Apparently whatever…read morecorporation owns these imaging centers doesn't care about the quality or rating. Unprofessional staff, on the verge of being rude and impatient with the paying clients. Being rude to a male is a lot different than being rude to an elderly lady. That employee was lucky I stayed civil when she was not. Poor condition of the waiting room, procedure area was dirty/unhealthy and should be shut down as a health related issue. I won't be back, I suggest you don't go