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    Jacob P Ossoff, MD

    2.3 (3 reviews)
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    4 months ago

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    6 months ago

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    6 months ago

    Terrible wait times. Waited 1.5hrs after appointment time. Just terrible service and Rude

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    Brian G Lee, MD - Post surgery fashion

    Brian G Lee, MD

    3.2(39 reviews)
    0.1 mi

    Dr. Lee was the 4th provider I saw to remedy my ear problem. I'm grateful to him and his staff for…read morefixing my ear after several months of pain. The staff was very kind and great at communication. I would most definitely recommend Dr. Lee. A big thank you to Christina - office manager and Desiree - PA.

    I CAN BREATHE THROUGH MY NOSE! Dr Lee did an amazing job. I just finished the procedure and I can…read moreI can breathe through both sides of my nose.. Right now I'm in the stage where my throat is numb from the numbing medicine causing strange, swallowing, but swallowing fine nonetheless. Day 2: In addition to getting Afrin and sinus rinse, be SURE to get popsicles! Popsicles are lifesaver for the throat the first couple of days!!! Today my sinuses are kind of swollen so it's hard to breathe through my sinuses, but I was expecting that. Day 3: just woke up to take some Tylenol and I am not in pain, but the biggest news for me is that I can breathe through both sides of my sinuses, and the majority of the swelling is gone!!! Forgot to take the steroids this morning and my other antibiotics so I'm a little stuffy today, but still feeling really good !!! Day 8: Every day is a little bit better than the day before, and I am sounding less "sinusy". Just did my evening, sinus rinse and had quite a bit of debris come out of my left sinus cavity under my cheekbone. It feels crazy because a lot of the pressure that I was feeling in my teeth seems to be subsiding.

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    Dan M Chapel, MD

    Dan M Chapel, MD

    4.6(10 reviews)
    6.3 mi

    I absolutely cannot say enough good things about Dr. Chapple and his entire staff. My daughter was…read moresuffering from chronic tonsillitis her freshman year in college and he was able to get her in for surgery right away. I would highly recommend him to anyone!!!!

    At first I believed this to be a great office. They got me in same day and the doctor met with me…read morepromptly. This is when things turned out to be horrible. I came in with a severe ear infection and met with Dr. Chapel for all of 5 minutes since he took a personal call while in the room and his phone kept going off. Then he told me he would send over an oral antibiotic and a ear drop antibiotic and I should feel better in 24 hours. His words exactly. I waited 4 hours to get the meds and trying to call into their office is a complete joke, their call center is completely rude and hung up on me multiple times and refused to help transfer me to the office just so I could ask when they were going to send my medication only for me to drive back to the office to finally get an answer. This continued for 3 days! I called the next day crying in absolute pain and finally got pain meds only for them to not work at all and today calling their on call doctor at 5am and not hearing back anything until I personally had to call to speak with his MA and was in such absolute pain that they were finally going to get in contact with the doctor. At this point I was so fed up I went to the ER and was immediately treated and cared for way better than this office even attempted. Their clinic manager, Sandy doesn't give two shits either and was almost blaming me for why my pain was so bad and making it out to be that I didn't follow my medications as directed. Absolutely ridiculous!!!! All I wanted was help and to get the adequate care I deserved and this place was a nightmare! Avoid it at all costs!!!!!!

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    Jordan Weiner, M.D.

    Jordan Weiner, M.D.

    3.3(19 reviews)
    7.0 mi

    I have to write this because I had an unpleasant experience few months ago…read more My right ear was hurting from flying Paris-Phoenix in mid July and as soon as I landed in phoenix I called the office to make an appointment. I didn't get to see Dr. Weiner until mid August, you know how it is that you can't get in right away. By the time I went to see Dr. Weiner, my ear was already fine. He checked my both ears anyway and he said that my right ear had wax, so he did the cerumen removal. Everything went well, so I was happy with the service. Prior to the cerumen removal, I was ordered to get hearing test. I told the hearing lady that my hearing was fine and I didn't need a hearing test, but she insisted and made me to sign the paperwork. I asked her multiple times that the insurance will cover for the test and she said yes! On the following month I received bill from this office with amount of $120.45. I called the billing company and she said yes I had to pay that amount after insurance deductible. In the statement description also they charged me $221 for a new patient. I was like really! I wasn't new because I came to this office for wax removal before.Plus I never heard doctors will charge for the new patients, where was that come from. Dr. Weiner was a wonderful ENT, but unfortunately the management was very poor. So disappointing.

    Had nasal polyps (seriously bad case) and a deviated septum in-out surgery performed by Dr. Weiner…read more I was naturally a tad nervous not knowing what to expect. Dr Weiner picked up my nervousness immediately and the first thing he did was cracked a pretty funny joke, which immediately took the tension off. It was perfect! The surgery was completed in no-time, a few days for recovery and I can tell you wonderful it is to actually breathe through both nostrils at the same time and to have a better sense of smell again. Very pleased with the outcome. You never feel Dr Weiner is rushing things during office visits. He is completely present for you and your questions. He is just a pleasant doctor and good-hearted person to talk to. He cares.

    Jacob P Ossoff, MD - earnosethroat - Updated August 2026

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