Dr Gonzalez was excellent!! But his office staff specially his billing department is terrible !!…read more they don't follow thought, I have been waiting almost 2 months for my reimbursement!! Every time I call to find out where my money is they tell me that it would be submitted , REALLY !! How many times and how long it takes to submitt a reimbursement.I will not recommend Dr Gonzalez because of his office staff, sorry Dr. You need to find new people.

Dr.Hamblin performed ear tube surgery on both my daughters and he was amazing!! Very kind and…read moreanswered my many questions without seeming bothered. I would recommend him to everyone!

EXCELLENT DOCTORS! Very professional, knowledgeable & kind!…read more I've been seeing Dr Shah for 20 yrs & wouldn't change for the world!!!

My husband went in for EXCRUCIATING unexplained ear pain, talking ear pain to the physical touch,…read moreputting a shirt on, etc. The MA was checking vitals and shoved the tool in his ear and didn't even apologize, just said "oops" when my husband jumped from the pain! The Dr wasn't any better! He said "I have no idea; let me remove wax" and we forewarned, AGAIN how sensitive his ear was to the touch, and he proceeded to grab his ear without any sensitivity and then during the process of removing wax with a vacuum dug in and when my husband said it hurts really bad while his leg was shaking from the pain, the Dr didn't stop and said "oh it's not that bad"

Honestly I thought this was a good move and trusted his rec but Reidy referred me to a surgeon to…read morehave a procedure done. Still have super rough hearing and now both ears are messed up. This was about 2 years ago. Now after seeing so many negative reviews I don't know if I can go back here. Have yet to have an awesome experience with an ENT in the valley. Not to mention the office staff is pretty rough. Rude on the phone. Rude about questions. If you decide to go here no matter how early you arrive you'll wait a long time.

I would stay away. The doctor couldn't find a growth in my son's ear which I could see with my…read morenaked eye. After the visit we realized we paid more than we should have once we got our EOB from the insurance company and it took more than 3 weeks and multiple phone calls to get an answer on the refund. Office manager "Ray" was extremely rude and doesn't return calls. Horrible experience.

I've been coming here for over a year now, and have always had a positive experience. I see Dr…read more Hamblin who is an excellent ENT. He has an excellent bedside manner and always does an excellent job with his in office procedures. The front desk staff is always friendly and welcoming as well has his medical assistants. The patient rooms are always clean and tidy. Tips: There is always plenty of parking available. This location is on the second floor, so if you have any trouble with stairs, no worries, there is an elevator available if needed.

Poor patient care. Don't answer the phone or return phone calls. Difficult to schedule with and…read moremore difficult to get a copy of records afterwards.

I was referred to this business by my palliative dr... I thought it seemed kind of sketchy but I…read morewent ahead and went. The first visit the dr said I was way too complex and said to just "go to the ER next time it happens because we can't do cultures" I thought to myself: what kind of ENT sends a patient to an ER because they can't do a culture? So I switch to another Dr who very clearly tried to get me scheduled for an unneeded hearing test to make money for the practice (the entire waiting room was full of the suckers who fell for the scam). I won't be returning and definitely don't recommend this place. The Dr didn't even know why I had the severe infection I had and just made a guess that it was from TMJ or a soft tissue infection and wouldn't even order imaging. She said that's what the TMJ Dr will do. But she wouldn't refer me to the TMJ Dr, she only gave me a list of recommended drs. What a joke

I had an appointment on Dec. 16. I show up and the receptionist says that they called and left a…read moremessage because the provider was not available. They schedule me for the 24th of December. Now, im here, I walk to the door and this is on the door. Not only am I here on Christmas Eve, but I cant even get the care on the day THEY rescheduled me for. I am only here because I was referred here by my dentist. Im surprised there arent more 1-star reviews. 44/106 1-star doesnt seem enough.

I love Trinity ENT so much. I had a sinuplasty and turbinate removal after an extremely painful and…read morelong battle with a double ear infection in 2022. This helped me IMMENSELY with my quality of life- allergies, breathing, etc you know the basics. The staff was INCREDIBLY kind and super knowledgeable. They even offered to play music of my choice during my procedure- I chose Frank Ocean for max vibes. I just left their new office with my partner who has a HOST of ENT-related ailments. We made an appointment just three days ago and they were already able to see us! Everyone was super kind and willing to listen to him explain his symptoms. They all took their time explaining the medical issues with us, breaking down different treatment protocols, and exploring payment options. Thank you Trinity!

While the staff was friendly, I did not receive personalized care for my specific situation/need. I…read morespent 15-20 minutes with a PA, who took my medical history. She stepped out for 5 minutes and returned to inform me "the doctor" insisted I need an MRI. I've been dealing with severe hearing loss for 15 years and don't present symptoms which warrant an MRI. Particularly from a doctor who never even spoke to me. It felt like a checklist visit and they refused to take any action unless I had an MRI. It's sad we must advocate so aggressively for quality care.

Today (8/4/26), I received kind competent care from Aryana Moore, Audiologist. I have been seen by…read morethree Audiologists over approximately 6-7 years & I now have found comfort & education from my favorite, Dr. Moore. I highly recommend Advanced Hearing Group to anyone requiring hearing care. Dr. Moore checked my hearing aids & replaced a filter, which was above & beyond my appointment purpose. My ear cleaning (wax removal) allowed me to observe via large monitor screen, so I could actually view the intricate process. Thank you to Dr. Moore & Receptionist/Office Manager, I'll return as need

I went in for wax removal in my right ear because it It was plugged up …read more I wasn't in the chair for the wax removal 5 minutes and Ariana said I was done I told her I still felt something and instead of looking in one more time she just goes on to tell me it probably some loose skin. I even said so if I keep feeling this can I come back in she said yes. When I walked into the reception area they hadn't finished checking in the person who walked in after me that is how long she spent looking in my ears. This was a Monday . The feeling of wax in there only got worse. I had a busy work week by Thursday night it was clogged up I called Friday left a message like you always have to do and wait for them to call yo back. On Monday I get a call The receptionist got my info said she would have to talk to Ariana and call me back. I got a call back Ariana and was told that Ariana said my ears were clean and I should go see my health care provider I must have an infection. I'll just go to a real ear doctors office and get this looked at. Mary C

Wow! Professional staff and excellent care. I know we're in good hands... I was very impressed…read more Thank you for helping my Mother in Law.

amazing got an allergy test, sleep study that I could do at home with a ring, and hearing testread more

Wife had a nuclear scan today she said ...facility is great. Fast check in, took me early, great…read moretech explained well, took extra care with blankets , brought spouse into nice little waiting place near bathroom for the time while you wait for injection to be working, and she set up images for free disk. That said, talking to their general phone number is crapshoot of bad accents, mistakes in taking info, and nit dealing with insurance ...but this actual place was great

If you need an x-ray, please do yourself a solid and BOOK an APPOINTMENT at a REAL medical…read morefacility. SimonMed does not make appointments for X-rays. You must walk in and wait. I checked in and was informed that it was an hour wait. As you need to get it done, I took a seat. I paid the requested amount upfront. An hour and a half later, I checked at the desk to make certain I had not fallen through the cracks and was told that the tech was going to be doing 2 DEXA scans first, as they were scheduled appointments and X-rays are just walk in. Another hour wait. If you aren't going to schedule me for an Xray, STOP robo calling me asking me to schedule an appointment. Never again. Never.