I've seen both doctors and they are great! Very thorough and quick w ideas to fix any ent issues…read moreI've had. I appreciate their warmth and care.

I saw Dr. Smith recently. He is very professional and caring. He told me with confidence that he…read morewould take care of my illness. The whole crew was friendly and professional.

Wow! Professional staff and excellent care. I know we're in good hands... I was very impressed…read more Thank you for helping my Mother in Law.

amazing got an allergy test, sleep study that I could do at home with a ring, and hearing testread more

My husband went in for EXCRUCIATING unexplained ear pain, talking ear pain to the physical touch,…read moreputting a shirt on, etc. The MA was checking vitals and shoved the tool in his ear and didn't even apologize, just said "oops" when my husband jumped from the pain! The Dr wasn't any better! He said "I have no idea; let me remove wax" and we forewarned, AGAIN how sensitive his ear was to the touch, and he proceeded to grab his ear without any sensitivity and then during the process of removing wax with a vacuum dug in and when my husband said it hurts really bad while his leg was shaking from the pain, the Dr didn't stop and said "oh it's not that bad"

Great Appoint On time, listened well and informed me what was going on. I would recommend this…read moreclinic with no hesitation.

Dr. Yvonne Richardson at Valley E.N.T. gives excellent, quality care. A few days ago, I had severe…read moreear pain and called their office, 480-753-1459 (on Frye Rd in Chandler). There were no immediate openings and Corina, very nice front desk staff, said she could call if there was a cancelation. Within 30 minutes, they called me to come in! I am so grateful. Dr. Richardson determined the issue, treated the problem, and turned a bad situation into a positive one. She is a kind and compassionate doctor. My experience with Valley ENT has been entirely positive. Valley ENT has a well-run office with POLITE people who work there. We recommend Valley ENT.

Do not even try this place. You literally would have to be dying with your throat closed or ears…read morebleeding for them to schedule you in since your condition is not emergent. Horrible customer service scheduling for this place with no knowledges of insurances.

I went in and was scheduled with Dr Allison. Not at all what I hoped for or needed. I know I have…read morea hearing issue but also wanted to see what was going on with repeat ear and sinus infections as well as bumps/sores in my nose. His words after looking ONLY at my nose was "I don't see a problem." Seriously my nose was tender to the touch due to the sores. The audiologist was ridiculous. She put a sample pair on me that were not working right/not programmed properly. I tested them for almost 2 wks, went back and told her the pair she put on me didn't make a difference. She claimed to try to change but couldn't figure out how so told me to take the first pair home and try them again. They didn't work the 1st 2 weeks so now they were supposed to magically start working? OR I could buy a pair (over $4,000). The overall experience lacked care and compassion from staffing, on time appts (I understand a few minutes late but not 45-60 minutes for every appt), follow up from there office, etc. oh, and I bought the brand Widex that she suggested, but not from them. And I paid a lot less than what they were going to charge.

The wait is unbelievable! On my first visit, they did not have that board that indicates how long…read moreis the wait. So I would notice that everyone who came in later than me were going in first?!? So I asked the Front desk why? They just were rude and made me feel like I was a bother. After 2 hours wait I finally got in and Dr Chuang had no bedside manner whatsoever. I try to ask a question and he would interrupt me and not bother to listen to my question that my questions never got heard much less answered; he was rushing and quickly passed me on to another tech to do my hearing exam. On my follow-up visit, I was first to check-in and only person in the waiting area and noticed there was now a board that indicate how long is the wait. It showed zero minutes. I was pleased as I had another appointment that I need to be on time right after this one. Other patients started to come in and they again got called in before me. I looked at the board and it showed this time a 45 mins wait. I went to the front desk, and aired my grievances, asked for a refund of my co-pay & cancelled my appointment. I don't think staff and doctors care at all. A BAD EXPERIENCE ALTOGETHER!

I went to the Chandler office on a weekly basis for allergy shots. The front desk personnel were…read morecourteous and accommodating. Whitney was the nurse who administered my shot and monitored for a reaction to the medicine. She was very personable and professional.

I saw Dr. Yamada and she was very clearly overwhelmed with my complex medical history. She was…read moreunsure what to do, since their office doesn't even do cultures... and she simply concluded for me to just follow up with the drs I'm already seeing and not to schedule a follow up with her??? (Aka don't come back.) She said I "probably have pseudomonas in the ear and to go to the ER next time I have it..". Why wouldn't I come to the established ENT I have? Why would I have to go all the way to an ER for an infection that I was referred to an ENT for? What a joke! I wish I had never wasted my time going here. Stay away. This office is incompetent.

Sarah has always provided exceptional service with attentiveness and empathy. I thank her for her…read moreprofessionalism and patience.

Don't sign up for immunotherapy here. You'll just be signing up for three years of headaches. Their…read morehours vary week to week. They start each week by sending a text message newsletter about the upcoming week's hours of operation, and have a page on their website dedicated specifically to communicating their updated hours of operation at the start of each week. First, you have to question the consistency of a medical provider that varies their days of operation enough to even warrant these systems of weekly communication. Yet even then, there have been two instances in the past month alone where their communications got it wrong and they weren't actually open on a day when I drive out after double checking the week's text message and website updates. So make sure you like the idea of having to call their front desk every morning to confirm they're really open, because you simply can't trust that the communication they put out will be consistent nor accurate. They also advertise that best practice for immunotherapy involves coming in twice a week, but what they don't tell you is that the visits need to be spaced three days apart, and that their operating says often fluctuate in ways that make that frequency impossible to maintain. To be clear, this is not a unique exception for the holiday season, either. I could look past a single whoopsie or even a chaotic month, but this has been a persistent, ongoing issue for the past three months now. "The doctor decided to take a vacation next week" are words that I heard in October and simply don't fly in this context. While doctors absolutely deserve vacation days as much as anybody, we aren't talking about a surgery needing to be rescheduled. I just need a nurse to give me my weekly shot, and if the absence of a doctor on site prevents the place from even being open, then that is why medical registries exist -- to provide substitute coverage that enables the continuation of such fundamental care. Failing to contract with a registry is failing to value and protect patients' continuity of care. To be perfectly frank, that is willful negligence. Immunotherapy is a multi-year, weekly commitment that you pay big bucks for fully in advance. Before you make that commitment to a provider, make sure they're also prepared to make a commitment to you. This isn't a thrift store. It's a medical provider, and that should come with higher standards. Providing predictable hours for continuity of care, and a single source of truth regarding something so basic as their shifting days of operation, should be as reasonable as expectations can get. Yet at Aspire, meeting such basic expectations is either too challenging or not valued enough. You can let that headache trickle down to you, or you can sign up for care someplace else. I strongly encourage you to shop around before locking yourself into such a long and one-sided commitment.

Dr. Smith is a true doctor who embodies intelligence, empathy, a commitment to patient education…read moreand a genuine desire to understand and care for his patients. His staff was helpful and efficient. His diagnoses and treatments are always spot on and he takes the time to walk me through the detail of both. He is down to earth yet maintains such a high degree of professionalism. He truly cares about his patients well-being and is an outstanding doctor. I hope he never retires!!

Since my spelling is not very good , I had very good experience with doctor Smith and Office…read morepersonal .

Dr.Rothman is a remarkable and compassionate doctor. Dr.Rothman was willing to help me when no one…read moreelse would with my complex cervical spine case. I will be forever grateful. He saved my life.

"Top Doc" my butt. If I could leave zero stars I would. I am sitting in the hospital he is the…read more"president of medical staff" at with my mother-in-law. Whose surgery he did, and it failed. She ended up with a HOLE in her ESOPHAGAS. Almost went septic. Now she has feeding tube, which has also failed. Every time she has been admitted, he has failed every single time to show her an ounce of care and come see her and explain anything. It is now Saturday, it's been since TUESDAY and her feeding tube has not been replaced. He hasn't seen her. Has not given her the results of her barium swallow to see if her throat has healed. I wish we were having the great results everyone one else was having with him, but he really seems to have dropped the ball with this patient. Find your heart and passion again dr. Or maybe don't bother cutting people open.

I called this office to schedule an appointment as a new patient. The front office woman…read more(unfortunately I didn't get her name!) answered the phone. I told her that I had never been there before and would like to schedule an appointment. The very FIRST thing she said to me was "what type of insurance do you have?".....(in a VERY unfriendly tone!) I said "Aetna" . She responded with "what plan?" (Again VERY unfriendly tone!) I replied with .....Is that the ONLY question or thing you can ask me before ANYTHING else? Like "hello"or "How Are You?" She said "YES!"......I then asked her...."Am I bothering you????" She replied with "No". I told her that I no longer was interested in scheduling an appointment with this office. Just thought someone should know if they read their reviews. Again, sadly, she didn't give her name when she answered the phone....but then again why would she with an attitude like that. I then called another ENT office and they were very nice and polite!

The Doctor here that I saw was really nice, but that being said, the front desk staff is incredibly…read morerude like insanely rude. It was literally impossible trying to pay my bill and when I ask why I hadn't received it, I found out it was that they had written my name/email down wrong, despite taking my ID when I checked in. Super rude, not worth it, the doctor was nice, that's about it. Go somewhere else.