When you have been a client for a decade and you need to change your phone to a new one that you…read morepurchased online instead of being roped into a long-term payment plan and you go to the local T-Mobile store next to McDonald's in Montgomery and Anijah tells you that she has to charge you $20 to change your old phone to your new phone because she is a "sales associate" and has to charge a fee ... Sorry guys, that is very horrible customer satisfaction.

Cheyenne and the other young girl with the horrible breathe are very rude! I have been a T-Mobile…read morecustomer for four years and have never encountered the type of treatment that I got at the Montgomery, TX store.

Jonathan was able to solve our problem quickly and at a reasonable price. I really appreciated the…read morerapid response and customer service provided by Jonathan. I highly recommend him for any electrical needs.

From the owner: Welcome to John Paul Electric, your trusted electrical contractor servicing residential and…read morecommercial clients in North Houston. With 15+ years of experience, our licensed electricians provide reliable and efficient solutions tailored to your specific needs. From repairs and installations to maintenance and upgrades, we handle all aspects of electrical work. We prioritize safety, quality craftsmanship, and customer satisfaction. Our team is dedicated to delivering exceptional service adhering to electrical codes and regulations. Whether lighting, wiring, panel upgrades, or troubleshooting, John Paul Electric is your go-to partner for all electrical needs. Contact us today for reliable and professional electrical services.

This guy is a PC Ninja. Free estimate and recognized the problem immediately. Gave us a very…read morereasonable price and ordered a new replacement keyboard. I won't go to any other establishments after finding him!!

Free quote, affordable pricing, friendly customer service. He was great all around, will for sure…read morebe going back to him for any future computer problems!

I needed a uhaul truck to move items here from Austin. The good news is that there are some very…read moregood uhaul places in Montgomery. I first stopped by the uhaul on McCaleb. A full service uhaul and storage facility, the staff could not have been friendlier, knowledgeable and accommodating. Turns out they did not have the truck I needed at the time of the move and the uhaul site referred me to the uhaul at the Montgomery car wash. This is not a manned facility, doing everything electronically. Again, great people as I had some questions on how to do the self-checkout etc. It is people like this who strongly represent the brand and ensure a company will get return business as well as referrals. And then there is the uhaul at iStorage where I ended up due to delays on the movers. The woman who operates this facility, hereafter known as the UhaulNazi (Uhn), could not have been less helpful, friendly or accommodating. But, I don't know Uhn personally so perhaps she kept some angst in reserve. I did everything online that I could in advance of the move. Still not comfortable with the self checkout, my wife and I got to the facility an hour early. We would be on a tight schedule to drive to Austin and meet the movers there. I told Uhn that we needed to leave promptly at 11:00, the time I scheduled online. She said that she could not do anything for us until 11:00. Hmph. I asked if we could at least do our inspection of the truck, take pictures, etc., as described on the web site. After some thought, she handed me the keys. I asked if there was anything else that was required. Uhn checked the computer (finally) and said, surprised, "No, you've already completed everything online". My wife and I took about 30 minutes to do what needed doing. By this time it was 11:00. Out of courtesy, I went back to the office to let Uhn know we were leaving. The office was locked. Given Uhn's last comment that we had completed everything, we left at about 11:10. More than 20 minutes later, Uhn calls and declares, "You did not sign the contract. You must return and sign it or I will report the vehicle stolen". Really? We went back and forth on this as my schedule did not allow for this level of delay. Finally I asked if she could just email me the contract. She thought about it, then got some data on alternate contacts, emailed the contract and all worked out from there. At least, none of the police, sheriffs or constables pulled us over. So, we unloaded and took the truck back the next morning. As there were no signs indicating where to park returning vehicles, after I pulled in I opened the uhaul app for instructions. "Please park your return where designated at the return location". Ok, not helpful. Coincidentally, Uhn was just pulling into a parking spot in front of us. She got out of her car and marched over to us. Optimistically thinking she would offer some help in identifying where she wanted the return, I opened the truck door to talk with her. Side story: I haven't seen actual window winder windows in over 40 years. That's what this truck had. And, while it would go down easily it was very difficult to put it up. So, I would just open the door when I needed to talk with someone outside. Additionally, the vehicle did not have cruise control. Seriously? Really cannot remember how long it has been since I had to drive long distance without one. Likely 1973 or so. Anyway, as I opened the door, she ordered, "Move that truck. You cannot park there; I cannot back up". If you ever drive by the facility and imagine a 15' truck in the driveway you will discover that you could drive a couple 18 wheelers around it with ease. Kind of set me off, right? In any case, without any help or direction, we parked the truck among the others while thinking that returning trucks should go to a separate area to be checked before renting out again. Thinking about it later, this was a foolish thought as the truck was filthy so checking in and cleaning up is not part of the service at this location. Finally, to add insult to injury, Uhn had put us in the computer as leaving at 10:30 the previous day. Fortunately, we returned it at 10:15 though we thought we had until 11:00. All in all, people matter and people in service positions should at least have some aptitude if you want to enhance and protect your brand. Uhn is very ill-fitted to this job.

I live in Louisiana and we had to emergency store my daughters things in a hurry. I believe this…read moreplace is a little pricey but being the area, I guess I get it. A month has passed and we weren't gonna be able to get her things until the second week of April, they waved the first week due to us not being in town. I spoke with GG which has notified her manager and there were no late fees. Thank you for the great customer service.

Cheyenne and the little girl with horrible breath are extremely rude and disrespectful. They are…read moreboth such a bad representation of an otherwise great company with great cell, internet, phone customer service and tech support. They both need to be fired.

T-Mobile screwed me on a trade I did with Sprint. I sent my Z-flip to them for a $900 value. Have…read moreshipping confirmation they received it. Got my new Ultra S22 with a $30/mo plan. This all was good for 3 months when they started billing me for the new phone. I have made over 50 calls and tried talking with foreigners with broken English. No one did anything. I recently spoke to an American who told me hundreds of people across the country have the same problem, and T-Mobile has recently decided not to honor Sprints deals before they bought them!

I got my iPhone 15 Pro max screen replaced here. I ordered and I they told me it was an original…read moreiPhone screen. After a few days, my screen is starting to freeze and sometimes I just got some black screen. I went back and told them about it. I'm not sure if he really put an iPhone original screen on my phone or the quality of labor is not good. The guy told me he will order a "new original" apple screen and should be arriving today. I'm skeptical if it is really original considering the timeline, but I'll give him the benefit of the doubt. I honestly hopeful that they are putting the parts I originally ordered and paid for. We will see today. Otherwise I might just ask for refund.

Super helpful and knowledgeable...came in to add some RAM and it was a super simple price. Very…read morehelpful owner really kept me in the loop as to progress of tracking down the parts and estimated time of repair. Thanks!