the most unprofessional - they have no respect to people and their space. Their time frame is a joke. save yourself the money (that Stephan kept asking from us with no receipts or explanatio) and save yourself the time. Which you probably need because they don't clean after their work. AVOID. read more

I really appreciated the fact that this small business is black and family owned, so I supported it for over a year with various services, but they are by far the most unprofessional service company you'll ever work with. Not one of the services I got from them (5, maybe more) did they arrive on time or even within the booked timeframe...and no call to alert me of the delay. And some of the delays were 30min-1hr. Each time, it was me calling to check in. I've only had 1 service that was complete to satisfaction. All others they've had to come back to complete. Sometimes several trips. And for booking, an email with multiple questions will take them multiple emails to answer, and days to do so. Don't expect an immediate or 1 fully addressed email. By far the worst booking was when they sent their teenage daughter to complete a cleaning service. She did less than half the tasks, went back to complete them, and still did not complete them...and left the supplies I purchased and shipped to them to complete the tasks at their home office, so had to come back to drop them off...and took it upon themselves to keep some of the items. A 2 hour booking turned into a 3 day affair...and this was with double tipping, in hopes of great service. I've kept myself from leaving reviews after every service, hoping the next service would be acceptable, and because the team is very kind, so you want to root for the company and its success, but this last one was so unacceptable, I feel the need to worn other customers by leaving this review and hope that they read it too so significant changes can be made. Should you still book any of their services, someone needs to be there to monitor. I was away for most of my services due to COVID. This is not a company you can work with while physically away and unable to monitor. I've since shifted to White Glove Elite for cleaning service and Handy for everything else. The difference in service, quality, and skills is literally night and day. read more

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I hired J. O. A. T to do the flooring in my living room and gaming room. And wow. Talk about impressed. The work was simple done beautifully and quick. I will be a repeat customer for my. Bathroom. I highly recommend them. read more

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Today we got our A/C installed thanks to JOAT. Setting up the appointment was incredibly easy, just a form on the website and a couple clicks, no phone calls at all! The installation went super smooth. During the instal, Step walked us through all the little adjustments and concerns he had. It was such a quick process and Step was so nice the whole time! We're excited to continue to work with JOAT! read more

In just a few hours, my place transformed from unused to livable and enjoyable. The experience start to finish was both trustworthy and professional. The work was done so thoughtfully that when he came back a second time, he thought of a new way to improve yesterday's work and didn't charge me to fix it! He fixed our curtains, mounted our TV, and even put in bookshelves. I would recommend this service big or small. And for a guy who is a jaded New Yorker, it was a true honor to see quality work done with a smile. read more

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The first experience with Steph was great. He was extremely efficient for a small mounting job. When my client (I'm a designer, it was the client that the original mounting project was for) hired him for a larger project, the project management and execution were not good. The project involved painting a few rooms and grouting a bathroom. There were frequent delays, the original execution was poor and had to be redone, and in the end there were still paint touch ups and grout cleanup that needed to be made. I advised paint colors for the space, but he tried to defer blame to me for incorrect paint quantities instead of owning up to the mistake. In the end the project got done, but it was not a smooth experience. Unfortunately I would not recommend Steph's team for anything more than mounting and hanging. read more

I was so sick of dealing with the around-the-way handymen who were always hard to find, would start a job and not finish until they were ready, and would either not answer their phone or the phone got cut off. After reading the reviews on Jack of All Trades, I immediately called them to put up a cabinet that came off my tenants kitchen wall. Step answered and we established an immediate bond. He assessed three jobs outside of the kitchen cabinet and provided me an estimate for the cabinet. He came by in the same week to put the cabinet up. Step literally hung from the cabinet to prove how strong it was. He is a true professional and a really nice guy. The estimate was fair and I feel 100% confident that Jack of All Trades will be my go-to for all things! read more

Absolutely fantastic experience with JOAT. Steph was professional, friendly, efficient, and explained what he did and why, which was much appreciated. I needed assistance re-attaching a wall-mounted desk that had come un-anchored and fallen, as well as installing some hooks for hanging plants. He gave me a quote beforehand, had the hardware he needed on hand, and he and his adorable apprentice were all-around delightful. Five stars and highly recommended! read more

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I'm sitting here two years later, looking at my grandmothers' rocking chair, where their movers broke the arm, after implicitly telling them this is my grandmothers, please treat it gently. They shoved something right into the arm. This rocking chair is maybe 80 years old, and it's sturdy, but also a rocking chair from the 40's. There was no bubble wrap and box protection for it, I noticed, right after the move, before I tipped them... I was so tired (I worked as hard as they did too), and it didn't seem like a big deal at the time. I tipped these guys well, and they didn't deserve it. Now here I am, wishing I could find the time and money to load the chair up to get it HOPEFULLY repaired by an antique restoration person, on my dime. Look, I know this company outsources their "employees", but to hire some young guys that blatantly ignore simple but important requests that permanently damage things of REAL VALUE, will not be rehired by me again, for anything. read more

JOATNYC - Post J.O.A.T. Move, my heirloom Grandmothers rocking chair, that I now have to pay to repair. - Handyman Near Me

JOAT was great. I had a long list of things to fix in my new apartment (realigning cabinets and doors, recaulking and regrouting bathrooms, etc.), and Step and Vincent were very communicative in explaining every fix they were doing so I could learn as well. I'm taking away one star because there was one fix that wasn't done right - the new sink stoppers they installed in both bathrooms leaked, took 3 more subsequent visits to correctly diagnose the leak source and fully tighten / plug up. That said, what's important is that JOAT followed through in fixing their handiwork. I mean, I would have demanded anyhow that they correct their work on their own dime, but it's worth noting that I didn't have to harangue or argue with them about it - Step would sincerely apologize, own up to it, and come rectify as soon as he could. No company is perfect, and I'm glad I can trust that JOAT will take 100% responsibility for the work they do and see it through. Will use again. read more

JOAT and Step are awesome! They were incredibly responsive in scheduling, and flexible with my schedule and a last minute request. Step is very thorough, and also just a delightful guy. I felt totally comfortable having him in my home. They hung my curtains, TV, a couple coat racks, a very large and tricky shelf, and a few other things. I had thought about doing most of this myself, but was glad I brought in JOAT because almost nothing I had came with the right hardware and Step provided what was missing. I had a very large and heavy shelf I wanted hung on the wall and the hardware that West Elm provided with the shelf was not really made for that. Step tried it with the West Elm hardware, but as he suspected, it wasn't right. He then tried it again with other hardware he had, but still wasn't completely happy with it. He ended up going out and getting the hardware I needed for me and coming back a couple days later to get it right. He really is a perfectionist. Step also helped me figure out how to wire and hang a chandelier that was also missing pieces. He never said, "sorry I can't do this you don't have what I need." He came up with solutions to get the job done. He's awesome! I highly recommend them! read more

Step was wonderful! We needed to install brackets for three AC units and he did an amazing job -- efficient and well-done. We loved the service so much we've started using them for apartment cleaning services and love it! Definitely will remain our go-to service for any small work we need around the apartment. read more

Steph and his team Vincent and Benny did a fabulous job on my move and installed my air conditioners. Prompt,professional, courteous. I will definitely be using them again . Thanks Mrs.Peraleta Price for recommending Steph read more

I cannot say enough about these guys. My apartment has very temperamental walls and is structurally very difficult to work with when hanging anything. In addition to that, I have a crazy eye for detail and can notice something hanging 1/16 of an inch askew. The entertainment system and shelving unit they installed is PERFECT. And besides the perfect work, they are stellar human beings which just a makes the whole process that much easier! Whether it's some shelving or a TV mount or just playing fix its- look no further. You will not be disappointed! read more

JOATNYC - The finished product! TV mounted, floating shelving and the entertainment system is a masterpiece! Thanks JOATNYC!!! - Handyman Near Me

Wow, Jack was awesome and I'm super excited that my ceiling track curtain idea has finally come to life! Not only did J.O.A.T have the best rate with a hour minimum in Brooklyn, he also doesn't overcharge or include weird fees like most. He saved me a few extra bucks, and kept the pricing fair. I would recommend him for all home needs. Thanks a bunch Jack great meeting you. read more

After speaking with Jack Of All Trades for several days, my husband and I booked them to do some work for us. We provided them with our full address at the time off booking -- two full days before the job was supposed to take place. 1.5 hours before the job was supposed to begin, I got a text message from Jack Of All Trades saying they do not serve our area... It was nice of them to wait until we booked a day off work AND it was too late to book someone else for the job. This company is unreliable. read more

Amazing work!Had a Pax IKEA closet installed inside my wall also had wallah patched up and painted Steph and his team did amazing work!

Really wanted to like this company but was disappointed with the experience. I had a deep clean scheduled a month in advance and was contacted the day of, and was told the person would be late and also didn't have all the materials, so we had to reschedule. The cleaning itself was just a regular cleaning and was just okay. Staff are nice but unfortunately services are not reliable. read more

Terrific communication. Workers were professional and highly skilled. Great music too. Would hire again. read more

Extremely satisfied with my cleaning, not only was my apartment spotless but organized as well! Books stacked nicely on shelves, pictures adjusted, kitchen organized in a better way, gorgeous gorgeous work. I have a small child so treating myself to this cleaning service really was just that, a treat! My entire apartment smells so clean and the floors are super clean. Thanks JOAT! read more

Great Job by Steph! He definitely made up for all the other irresponsible flaky handymen I tried to work with. Fair price, great job on the items he fixed and hung and stayed til the job was done to my liking. The only reason I gave him four instead of five stars is for communication issues on the first day he was supposed to come. Overall job well done! read more

Step and company are as advertised: jack(s) of all trades. You also get good people who are more than fair in their dealing with you. They are not only trying to complete the tasks that you have hired them for, but they are brainstorming ways you can make your space better. I can proudly say that not only have I come across a business that has helped me get my apartment ready for my newborn, helped my parents with snow, but I have also made new friends. read more

Excellent experience with Steph! He delivered on a difficult and time-consuming job, and he did in a very courteous and professional way. I will definitely call him again in case I need help with any future work. I highly recommend Steph and JOAT NYC! read more

Installed a new medicine cabinet and lighting fixture in the bathroom. Friendly service. Very happy. They do not take cash, only credit or debit cards. My advice for this business would be to inform their customers of this fact upfront because some may not have a credit card to use. Thanks JOAT for all your efforts. read more

I can't overstate what a relief it was that I learned about JOAT when I did. I was on a short time-frame and needed to have an AC installed before a trip out of town. Without any hassle, Step assured me that it could get done that same day and he did an outstanding job. In fact, he did it so quickly that we started looking for other work he could do. JOAT will be my go-to team in the future and I strongly recommend that they be yours, too. read more

I moved into a basement space that had no closet and I was freaking out about what to do. I'm also busy with grad school so didn't have time to be doing this by myself. I contacted JOAT and Stephen came to my place. I showed him a picture of what I was looking for and then he took measurements. A few days later he arrived and worked his magic. He has a very good eye and sense of space. Not to mention, he's super nice and laid back. I'm very pleased with the results. If you ever need a closet put up, ask for Stephen. read more

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Had a few light fixtures, curtain rods, and floating shelves installed. Steph is super friendly and has great communication (and fair pricing). Very happy to have found him on yelp!! read more

Professional service, installed 2 wooden shelves in our kitchen. Very friendly and pro, highly recommend.

Sorry for the long delay in reviewing !Step was fabulous helping doing the final touches on my apt. From helping me design my gallery wall and hanging the million pics to figuring out how to Fix my bathroom hardware. Amazing job all around read more

Naima and Coleman are total gems. I've had them do work on my apartment (installing furniture, fixing things, etc) a couple times now and they're now my go to handypeople. They do a really great job, seem to know practically everything about handywork, and are super nice and down to earth. Give them a call!! read more

Excellent service! JKOAT was timely and professional and got the job done. I needed window blinds mounted and Step listened to what I wanted - to get them installed with a minimum of hole drilling - and got it done. He also gave me some great ideas on how to better arrange my furniture and mount my computer and tv to save space. He was kind and courteous and professional. I highly recommend JKOAT. read more

JOATNYC - Blinds mounted by Step at JKOAT - Handyman Near Me

I feel really lucky to have found JOATNYC. Step has come to my apartment twice so far to install a heavy shelf, hang a precariously positioned curtain rod, anchor my tv and sound bar and secure a very heavy air conditioner. And he did it all with a wonderful attitude and smile. What a guy! JOAT's service is consistent and friendly. I don't think there's anything they can't do. Don't hesitate to use them! read more

They were honestly so amazing from the beginning to the end - Very responsive, very professional and very friendly. They gave an update throughout the day how the work was going (as I asked them to go to my tenant's apt). Can't recommend them more! Will def use them again read more

STEP was great! Put up curtains for me within 30-40 minutes. Same day Fast response with a good time frame slot of only an hour. Great service! Will definitely recommend. read more

Step was awesome he came to us (my wife was home not me) and did everything. He even went out to get the materials. He was very detail oriented as he fixed what needed to be fixed and built things we needed. Fixed pantry, put up panels, he's a Jack Of All Trades and master of all seriously we will use him always read more

I contracted JOAT to do a yard cleaning job. JOAT responded quickly to my quote request and executed the work timely and to my satisfaction. Overall very professional; I would recommend them and will hire them again. read more

These guys are incredible. They helped me move, mounted my TV in a brick wall, and assisted with a few other things around the apartment. Excellent service, they work efficiently, and they know what they're doing. Will definitely be using their services again. read more

I called and Step came over the next day to assess the project. He came back as scheduled 2 days later and did a great job. He was on time, pleasant and hard working. He knew exactly how to install my sink and cabinet. Next job will be upgrading my shower fixtures. I know he'll do a terrific job. His price was most reasonable. I got an estimate from another handyman who wanted more than twice the money for the same job. I highly recommend him!! read more

BEST.SERVICE. EVER!!! They came in on Friday to fix my curtain rod that fell off the wall and patched up my hole, making the entire wall as good as new. The gentleman that came was the sweetest person ever (We want him to be our new friend) and the pricing was beyond reasonable. Like why are you looking anywhere else? Behold the unicorn service! read more

Jack of all trades was efficient, friendly, and did a great job. I live in an old building with walls that are made of concrete and steal. I was unable to drill into them, even with a hammer drill. The guy from Jack of all trades came over and knew exactly how to handle it. He had an impact drill, and that's what he used. He hung two sets of shades in my bedroom perfectly. read more