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    JOANN Fabric and Crafts

    2.5 (155 reviews)

    JOANN Fabric and Crafts Photos

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    Our completed "Mean Green" shirts
    Esther S.

    I wish I could live in a crafting store! There are several in my area and I usually go to one of two...Jo-Ann's being one of them! Love shopping here as I'm always pleased with the cleanliness of the store, the service (staff are friendly and helpful), and product availability. Recently shopped here for some tie-dying supplies. I ordered the tie-dye and shirts through the app for in-store pick up. Was happy I checked the app first as there was an additional 20% off, even items that were already on sale (when you order through the app for in-store or curbside pick up). And as many of you know any coupon helps cuz crafting can get pretty pricey. Anyhow, When I went to pick up our items I searched the store to see if I could find additional deals. I'm glad I did. I found some really cute visor blanks that I can make in the near future. The tie-dyed shirts came out super cute. We added a little vinyl (also purchased from Jo-Ann) to personal them a bit more. I must say I've NEVER had bad or horrible service here and have never had to wait long at the fabric/cutting table. Checking out/picking up my items was a breeze. I'm definitely a repeat customer.

    $43 in store, $27 on the app
    Myphuong L.

    They changed their hours and capacity almost daily. I came here three times last week. First time they only allowed 18 at a time. The line was caterpillar long stretching pass the liquor store to Smart and Final. Hours at that time was from 10-2. The next day, my mom went to take advantage of the senior hours from 9 to 10 and had a store capacity reduced to 10! Finally the third day, on the 8th, I went by myself and the limit was increased to 30! There was a line with 8 people ahead of me but it moved rather quickly within a span of 10 minutes before it was my turn. I usually go to Michaels for my craft supply but Michaels was closed to the public. Allowing online ordering with same day curb side pick up. However they did not allow returns on the spot until stores re-open. So Joann was more convenient since it was opened and I was able to see my color variation in person. I got everything I needed but this three star review is for curb side pick up. I saw a pack of fabric scissors in store for $43. I didn't have a coupon or didn't think to ask for on line price match. I ended up not getting it. When I got home, the same item was $27 on the app! With coupons and curb side pick up, it was $22 out the door! What a steal! I placed the order immediately, thinking it would be like Michaels with same day pick up. The email did state that curb side pick up is delayed and not to come until another email was sent telling you it's ready. I waited and waited, when all this time, it would have been quicker for me to go in to purchase the thing myself! Finally, on the 12th, I got an email that they were ready for pick and I had only three days before it's canceled. I arrived at the store, gave them a call with my name and color/make of my car and where I was parked. Shortly after, my item was delivered to to me in my car. It's frustrating to know that I saw the item in stores and had to wait four days. I guess that's what you do to save half the price!

    Thimble and seam ripper

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    4 years ago

    5 stars because of Devon. Her vibes were simply immaculate. She was incredibly helpful & I feel so confident in my up & coming crafts.

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    Ask the Community - JOANN Fabric and Crafts

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    I recently had a frustrating experience at a different HomeGoods (Point Loma) where I was told it…read morewas "impossible" to check stock at other locations for a specific art piece by Wendy Kroeker. Thankfully, I didn't give up and called the Poway store instead. Carmen answered the phone and was an absolute gem. Not only did she find the piece I was looking for, but she also went above and beyond by holding a second piece by the same artist just in case I liked it too! When I arrived, I was blown away by how well-stocked, organized, and beautiful this location is--it looked like a commercial! The teamwork was evident; my cashier, Hanna, already knew I was there for the pieces Carmen had held for me. Because of their kindness and professionalism, I was able to get the perfect birthday present for myself. Huge thank you to Carmen, Hanna, and the Poway team for turning my "defeated" feeling into a wonderful memory. I am so grateful for your help! Please give everyone at this store a raise!!

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    This is for the Mission Valley Store…read more I am so impressed with this furniture store. Co managers Paul and Sandi are highly professional and articulate/kind communicators. I saw an announcement for the grand opening of this furniture store in Mission Valley. I called and expressed my interest in buying a vintage looking couch in a bright raspberry-ish color. I know; that seemed like a stretch for the furniture stores here in SD. Paul assured me that his coworker Sandi had experience in both retro design and color, and that he'd be happy to send her over to my home for a consult. He told me that there was a fee for the service, but it would be then applied to anything that I purchased. When I told him that would be fine if I could be guaranteed of said design and color options, he said he'd be happy to send her over without a fee. That was a nice first impression! Soon thereafter, bright and cheery and ever so knowledgeable Sandi arrived with a big smile that matched her positive attitude. She measured, looked at the current state of my living room for color, texture and style, as well as asked me for color/style ideas. After providing her with those things, we made an appointment for me to go to the showroom. In the next couple of days-- even before my appointment, she had sent me a couple of sofa shape options as well as a spot on fabric color. Oh my goodness-- a miracle worker! At my meeting with her in the store, she had me test out the sofas for cushion level comfort and depth. Then, it was easier to narrow down my choices. I was there for a couple of hours. I was thrilled that we were pretty much on the same page about what would work-- as well as our collective philosophy of "thinking outside the box". Accordingly, we came up with a fabulous design-- incorporating design elements from 3 different sofas. As if that wasn't enough, the next day she came over-- again, to fine tune both the shape and dimensions, to assure that it would work wonderfully in my home. My new raspberry colored retri couch will arrive any day now, and I am dying to see it! I can't say enough about Sandi and her level of customized customer service---such an anomaly here in San Diego. Please go visit them at their Mission Valley locale-- and tell them that I sent you. You will thank me later, for sure! Enjoy!

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    JOANN Fabric and Crafts - fabricstores - Updated May 2026

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