1. Crystal Gardens Florist

1. Crystal Gardens Florist

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Poway, CA

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Crystal Gardens Florist

4.5 (112 reviews)
ModerateFlorists
Closed 9:00 am - 5:00 pm

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Response time

5 hours

Response rate

100%

Crystal Gardens Florist Photos

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Reviews With Photos

One of the Get Well arrangements

Our friend loved the Get Well arrangement with the little teddy bear. Delivery was on time. the website had a nice selection. Would've been nicer to have a Saturday delivery but Monday was just fine. Will order from Crystal Gardens again.

Londie B.

I received the most beautiful vase of flowers sent by good friends for my birthday and because I had a surgical procedure today. What a joy to receive this. Highly recommend Crystal Gardens Florist.

Proof of order and confirmation

I am so sad to say that my mother did not receive flowers for Mother's Day due to this floral company. I ordered flowers to be delivered Friday May 9th and they never arrived. I talked to a girl named Christina on the phone the next day who said would call me back with an update (no apology and was very rude over the phone). 2:50pm rolls around (10 minutes before they close on Saturday and are closed all day on Sunday) I call back and she said my paper order could never be found and I was refunded. No compensation, no flowers for my mother & very poor customer service. I would never recommend to anyone.

Need T.

Love this florists - wish they would fix their number on their van - they're losing business, people take pics of numbers on vehicles all the time.

Beautiful arrangement, cheerful colors, interesting textures, symmetry. Ordered from Chicago, delivered in Poway

Website photo of arrangement
Cindy M.

They did do an excellent job delivering when expected. But I was highly disappointed on the outcome of the arrangement. It felt like an extreme rip off. You can buy this quality for less money at trader Joe's, and it looks nothing like the photo on their website. Customer service was not very good. We went in to talk to them about it and they were very defensive telling us that Gladiola's were'nt in season, etc. Which we questioned at the time of purchase & they said no problem regarding the gladiolas. You can see they weren't anything like the ones in the photo from their website. However, when we attended our funeral service, there was tons of other lovely Gladiola arrangements. Very disappointed. Would not recommend. They did try to make it look a little bit better but still nothing like the photo. At least that counts but seriously a major let down to see the finished product.

Dalissa M.

Beautiful, high-quality flowers, great communication and customer service. Highly recommend!

Purple and green floral centerpiece with limes and candles outside

First I would like to mention that the florals were stunning. Second, everyone I spoke to and worked with was amazing. I ordered four small centerpieces for a lime themed summer garden party. They answered emails promptly and let me come in and discuss what I thought the arrangements should look like. They suggested types of flowers they thought would fit the purple and green theme, accommodated my preferred flowers, have me options for vases, and added limes to make the arrangements simply stunning and perfect for my party. Everyone was super helpful and friendly. And again, my flowers were stunning.

I have used Crystal Gardens Florist several times, and have had excellent results each time. This time was no exception. I wanted to send some flowers to a friend whose spouse had passed away. I stopped in to the store and spoke with Ira (he had done the last arrangement for me which was also excellent. Ira asked me a few questions about my friend and what her style is, the price range I wanted, and then he made suggestions for the arrangement. As I had worked with Ira before, I had complete faith that he would deliver what I needed. He knocked it out of the park, again! The arrangement was amazing and my friend was overwhelmed with her flowers. Additionally, Ira went out of his way to deliver the flowers personally, as it was on his way home from work. That is amazing service! I would highly recommend Crystal Gardens Florist. The people who work in the shop are so professional(Taylor at the cash register is also very efficient, competent, and sweet)and the arrangements are outstanding. Thank you Ira and Taylor and everyone in Crystal Gardens Florist (whose names I don't remember)!

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Page 1 of 3

Ask the Community - Crystal Gardens Florist

Review Highlights - Crystal Gardens Florist

She is super talented, creative and may I add so Professional and VERY NICE!

Mentioned in 2 reviews

Read more highlights

Pretty Petals SD - the peonies once they opened were stunning !

Pretty Petals SD

5.0(24 reviews)
0.5 mi

I wish I could give Pretty Petals SD 10 stars!!!!!…read more I wanted to try a unique experience for my sister's birthday and thought it would be fun to make our own flower arrangements. I called the owner, Arin, who was fantastic and willing to work with us. He was super responsive via phone and text, very warm and welcoming in person like we've been friends for years, and has a great sense of humor. He offered us complimentary water, tea, and champagne for us to sip on which we welcomed in the hot summer heat! He had everything set up with a bunch of flowers and vases to choose from and gave us some great tips and suggestions on how to cut the flowers and arrange them. We learned so much! While making our flowers, we were laughing and chatting with Arin who was so friendly and kind and the time just flew by. As we were leaving, we mentioned my mother was watching my baby niece so we could come out so he made her an amazing bouquet on the spot which she loved! Arin grew up in the flower business and has been doing this since he was 5. Making beautiful flowers is in his DNA but what sets him apart is his honesty and friendliness. I've shopped at many flower stores in San Diego and Pretty Petals SD is very reasonably priced for the quality, amount of flowers, and awesome customer service you get. Check out his website and instagram posts. The photos speak for themselves. Come support a local business!! You won't be disappointed!! I will be back for sure :)

1000% highly recommend!…read more From beginning to end, our experience was top notch. Friendly, responsive and the birthday bouquet they delivered on a day's notice was absolutely stunning and perfect. It is very hard from out of town to shop for a friend who wants for nothing, but who can resist beautiful flowers? I have tried online delivery services in the past that have left me wary bc the product delivered did not measure up to the image on the site. The team at Pretty Petals asked all the right questions and took excellent care of me and got it just right. They followed through and provided confirmation upon delivery, too!

Photos
Pretty Petals SD - 60th birthday flower arrangement

60th birthday flower arrangement

Pretty Petals SD - Bridal bouquet

Bridal bouquet

Pretty Petals SD - Sunflower arrangement

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Sunflower arrangement

Florabella - Where are these so called "best stargazers?" by the time they open the roses will be dead.

Florabella

4.8(204 reviews)
20.7 mi
$$

I need floral arrangements three to five times per year: for Valentine's Day; my wife's birthday;…read moreour anniversary; and occasionally, Thanksgiving or Christmas. For the longest time, I relied on Florabella to provide me with creative arrangements made from what were often unusual and difficult-to-find flowers. The business was well-organized and kept its schedule reliably, attractive traits to a nerd such as myself, and it sold its creations at a reasonable price. I could drop off a vase at the shop, conveniently located in Bay Ho, and, a few days later, either pick up my flowers or have them delivered to my house. However, by fall of 2019, owners Sarah Newstead and Jennifer Bull were gone, and the shop had moved from San Diego to Coronado Island, a virtual world away from the one I inhabit. Prices had risen, phone calls were no longer promptly returned, and the whole enterprise began to feel desperate and amateurish, like Mom had left the kids in charge, and maybe they were in a little over their heads. So I've stopped using Florabella, because, in the immortal words of Kimberly "Sweet Brown" Wilkins, "Ain't nobody got time for that." I grant that some of my hesitation may stem from an age-related aversion to change, and that your experience with the "new" Florabella may differ from mine, but, nevertheless, buyer beware and all that...

I ordered my Mom flowers for her birthday, not only were they not delivered on the day I requested,…read morebut the day after when they promised after my complaints - not delivered. Bad business that cannot be relied on, DO NOT ORDER HERE. ***To update: The flowers were delivered 36 hours late and not remotely close to what I ordered.*** Extremely disappointed!

Photos
Florabella - This top rose isn't even the worst but it definitely won't last much past tomorrow.

This top rose isn't even the worst but it definitely won't last much past tomorrow.

Florabella - Bouquet, bouttonnieres by Florabella

Bouquet, bouttonnieres by Florabella

Florabella

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Dhuns Poway Florist

Dhuns Poway Florist

1.7(45 reviews)
0.5 mi
$$

This is the second time in a year that I have received flowers from this local florist…read more The first time the hydrangeas were very sad and droopy when they were delivered. I called the florist, spoke to the owner. He didn't apologize- said they were fresh when they left the store. (10 mins from my house) He told me to remove them from the arrangement a give them water (to liven them up!) The Valentines arrangement that I received a few days ago - after two days has dead tulips, sagging roses and droopy flowers! I always add fresh water and the 'flower food crystals' - I am once again not happy with the flowers I received from Dhuns. I have to assume that they are the local florist assigned to deliver flowers - internationally - as my son lives in West Africa. I would never go in to this florist to order flowers!

Terrible, I placed a delivery on an order for a beautiful light arrangement and got a totally…read moredifferent arrangement, they gave no care. Not one apology and only offering me to drive the arrangement back and they will arrange as "I" want. The arrangement didn't even have white flowers absolute disgrace. I'll show pics and I won't be rude and disclose of our back and forth texting. Terrible. The arrangement was not worth the money I originally paid. Not worth the money or stress If you want to deliver flowers to near by hospitals for a loved one just order from your local store they grub hub and have them deliver.

Photos
Dhuns Poway Florist - Flowers after two days!

Flowers after two days!

Dhuns Poway Florist - This ugly arrangement they sent and failed to correct

This ugly arrangement they sent and failed to correct

Dhuns Poway Florist - Beautiful arrangements for our sons Celebration of Life service.

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Beautiful arrangements for our sons Celebration of Life service.

STEM Floral

STEM Floral

4.3(54 reviews)
5.3 miScripps Ranch

First time here, they just had this made already and it was perfect! It's also doing well after…read morethree days. Thanks!

I recently ordered a custom bouquet from Stem Floral located in Scripps Ranch to celebrate our 40th…read moreWedding Anniversary. This was a very special occasion, and I spent over $100 hoping to receive an arrangement worthy of such an important milestone. In fact, I would have gladly spent more had I known the quality would match the occasion. Unfortunately, I began noticing signs of deterioration the very afternoon I picked up the bouquet. A few flowers already appeared to be struggling, and within four days the arrangement had declined significantly. Concerned, I contacted Stem Floral. My message: "I'm concerned that the bouquet did not last. I picked them up on May 30th, and it's not looking too good after only 5 days." Stem Floral's response: "Sorry to hear you're concerned with your arrangement! Just from looking at the photos I can tell the water hasn't been changed and is very low, that can be one of the biggest issues with florals lasting. We suggest trimming your stems and changing your water every couple days to keep bacteria from growing and killing the flowers. We never guarantee a lifespan of flowers but we do guarantee fresh flowers -- everything for your arrangement was bought the day before your pickup. If you would like to bring it in I would be happy to replace the dying flowers and get it looking fresh again for you!" I replied that the water had, in fact, been changed the day after pickup and that some flowers were already showing signs of decline on the first day. After that, I never received another response. To me, the flowers were simply not fresh. The suggestion that I load a large vase full of water and a rapidly dying bouquet into my car and drive it back to the shop was not a practical solution. More importantly, by that point roughly 80% of the arrangement would have needed replacement, something I seriously doubt would have happened. What disappointed me most was not just the bouquet's short lifespan, but the lack of follow-up after I explained the situation. A special anniversary arrangement should bring joy, not frustration. When a customer raises a legitimate concern, they deserve more than a one-time response and then silence. The lack of communication ultimately spoke louder than anything else. Based on my experience, I was left with the impression that customer satisfaction was not a priority.

Photos
STEM Floral - The initial quote of $50 each arrangement and bouquets given by STEM FLORAL before changing it  to 200$ instead of $50.

The initial quote of $50 each arrangement and bouquets given by STEM FLORAL before changing it to 200$ instead of $50.

STEM Floral
STEM Floral - One bouquet

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One bouquet

Crystal Gardens Florist - florists - Updated July 2026

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