I had a great experience at Balm West and would definitely recommend it! The space is clean,…read morerelaxing, and has such a welcoming vibe as soon as you walk in. I see Tatum, and she is amazing. She's professional, knowledgeable, and really makes you feel comfortable throughout the entire appointment. She explains everything clearly and makes sure you feel taken care of the whole time. She creates such a positive, comfortable environment.

I've never had lash extensions before Tyler. Now I can't live without them!! She's fast with…read moreapplications, makes me feel comfortable and gives me the confidence boost I need after each appointment.

Just had my first facial...yes..EVER!…read more Allison gave me an amazing 90 min facial. She did a couple masks including an Egyptian rose gel mask..so cool! The perfect hot stone massage on my neck and shoulders, arm and foot massage as well. I'm a hairstylist so my body was loving this. I'm so relaxed and my skin is glowing! Her room is cozy and you completely forget where you are! I will definitely be coming back on a frequent basis. Thank you Allison!

She made the entire experience amazing! I felt so relaxed, and left looking so glowy. Thanks…read moreAllison!

I see Rene in my personal experience she is the best hair dresser and she is absolutely a wonderful…read morewoman she gives you a warm welcome and I consider her a friend and owners are wonderful too I recommend Rene and this salon thank you Rene for taking good care of your customers.

Had a great day at optima salons! The girls took care of me with a well needed day! Thankyou for…read moreyour expertise, I love my hair and nails!

Used a Groupon and got an IPL laser treatment. The tech was amazing and explained everything…read morebefore and my face was glowing after. The spa was clean, service was great- loved my experience!

Sharing my overall experience how Med Spa ladies treated me so far…read more 100% true. Biased, discriminated, disrespectful. I've been a client at Celebrity Med Spa since 2022, but my experience has unfortunately been disappointing and frustrating. I initially trusted this place, but over time, I noticed a consistent lack of professionalism and a strong bias in favor of their staff often at the expense of customer care. On Women's Day, I was given the wrong package and double-charged. When I brought it to their attention, instead of acknowledging the mistake and offering an appropriate resolution, they offered me a $450 facial I didn't need. The staff was not properly trained, and my appointments were frequently canceled often at the last minute with no regard for my time or schedule. During calls to reschedule, I was repeatedly talked over and not allowed to express my concerns. One staff member continued speaking without letting me respond, and when I voiced that clients deserve to be heard, I was met with hostility. It became clear that they prioritized their team over their clients, which is concerning for any customer-focused business. When I mentioned that certain areas were left untreated during a session, the response I got was defensive "I have 20 years of experience, I know what I'm doing" instead of listening or addressing the issue. During a snowstorm, they canceled my 8:00 AM appointment with a message sent at 7:46 AM, focusing only on the safety of the staff and not even acknowledging the inconvenience to the customer. This was after I had already started driving in dangerous conditions. When I politely raised concerns about the consistent disregard and communication issues, I was told that I was the problem. The entire conversation shifted to defending staff behavior instead of addressing valid client concerns. I was essentially forced to end my service due to the lack of respect and understanding. It's disheartening to feel dismissed, talked over, and discriminated against. I also noticed a pattern where positive feedback is welcomed, but any complaint results in pushback or being made to feel unwelcome. They strongly encourage tipping and link discounts to gratuities, which feels more like pressure than appreciation. Sadly, I no longer feel comfortable returning to this spa. I hope they reflect on how they treat clients--especially those from diverse backgrounds and work on building a culture that values respectful, two-way communication. Biased, discriminated, disrespectful. For them only staff is important. They do not want their staff to fell uncomfortable. but they are totally happy to if the client is uncomfortable.

My jawline is snatched! Aurora is so amazing!!! The cryo facials are literally like a face lift!…read moreMagical!

Love the treatments, love Aurora! I being going there for a few treatments and I am always happy…read morewith the results. I usually book one right before I am going to a trip and I want to wear something cute! We always have such a good conversation and she's always professional and friendly!

This was my first time getting lip filler and Rachel did an awesome job on my lips, i'm super…read morehappy with my results! Will definitely recommend Renew to my friends and family that want any treatments done

I had a great experience! Everyone is very friendly and helpful and awesome people. Yan is very…read moreprofessional, gentle, and made me feel comfortable throughout the entire appointment. Everything was clean, well-organized, and the process was smooth from check-in to check-out. I'm very happy with the results and would definitely recommend this awesome place.

Great cozy private in home esthetician and spa. The owner is very nice lady I got the oxygen facial…read moreand red light therapy for my face. She has awesome knowledge in products and what to do for your skin type. She let me know what to do for my dry flaky skin and my acne pigmentation. It's been 3 days since my facial and treatment and the results are awesome. I didn't wear makeup the other day and I got compliments and notices on my skin being smooth and looking fuller. I'll definitely be going back I might try a chemical peel or microdermabrasion next. The owner she also has products for sale which I never thought of buying but after seeing these results I want to maintain them. Definitely a great investment on keeping my skin youthful. Thanks again!

From the owner: Lavish Skincare strives to give you, our most valued patron, the best in all areas of beauty and…read morewellness. We pride ourself on being a small at home spa because we can give our clients one on one treatments and give them our undivided attention. Our expert team of beauty professionals are committed to delivering the highest quality of results and service in the most comfortable and relaxing environment. Years of advanced training and experience are evident in every personalized service performed for you. Our clients are our most important asset.

Arpi is my saving Grace!! I cannot recommend this place enough. I love that she focuses on solution…read moreand not trying to upsell product. She has transformed my skin, and is always willing to work with me and help me come up with a plan for my difficult skin. Thank you for all you do!

Arpi is AMAZING! Not only has she transformed my skin, but I always feel so comfortable talking to…read moreher and I never feel pressured to buy something I don't need, and she is always honest about what is realistic for my skin. Green Skin Esthetics is the best around!

First, I called to schedule for the next day and my window of availability was short. I selected…read morethe sufi and they kept trying to talk me into longer service, but it wasn't going to work with my schedule. The receptionist called another patron whose schedule was uncertain and they were willing to go later, so we could get in. That kind of service is above and beyond. Second, the experience is just the right amount tender and brutal. Third, the ambiance was muted while still being lighthearted. Would absolutely recommend this experience!

First off - this place has alot of potential - it looks nicely decorated, beautiful and clean…read moreinside and my rating is primarily due to service. I booked a massage and received a call about an hour or so before that they needed to push my massage back because of the person before me being late. I said no problem, I prefer later, let's go with it. They then called me back and said they moved it back up to 3pm.. at this point they should have left it. It's unprofessional to go back and forth and be calling me 3 times during my work day for another client who is late. The massage room itself was small, but nice, but definitely needs a place for people to put their clothes and phone/stuff. The massage therapist said I could put my stuff on his chair but that felt odd. The message itself was... Jerky and while we had 90 minutes, it was really fast strokes and made it not relaxing at all. He never worked on my neck and shoulders while I was face up which is odd since I mentioned they were an area of focus I wanted. They also don't do the hot wet towels on your back to wipe off excess oil. I was not impressed when I left with so much oil on my feet I was sliding around and my car seat had residual massage oil when I got out. The man who gave me a massage awkwardly ended it by saying, "okay, that's it". And walking out. No, I'll meet you outside or we'll have tea for you... completely abrupt and odd. I walked out after dressing and the front desk lady was nice enough but said she didn't know I wa done and was going to go get me water and snacks. The massage is timed, so she should know when it's done... but it was a nice gesture and it's a good touch if executed better. Unfortunately I felt so uncomfortable at this point I paid and left. Can't say I'll be back unless the service gets better

Thanks Laurie at Twyst Salon! My cut and highlights is exactly what I was looking for. You made…read moreme feel so comfortable the minute I sat down.

I spent weeks researching someone in the Portland metro area who could take on lifting my natural…read morelevel 2/3, box dyed hair to a level 6 rich brunette without hesitation, and found Micha. Reading her reviews got me excited, and during our consultation, she explained her enzyme-based lifting process that avoids bleach and keeps hair health intact. She took the time to deeply analyze my hair, and set aside extra time during the appointment to adjust as she went since she was undoing months of box color and old faded highlights. Micha gave me a beautiful, lived-in, blended cinnamon chocolate balayage specifically designed to grow out naturally so I wouldn't need touch-ups every few months. She also did a dry cut using unique techniques I loved. In terms of final styling, I love a full bouncy, smooth blowout with a round brush, and am particular about the technique (needs to be sectioned out fully with each section pulled with a lot of heat and tension), so I did end up restyling it at home to my own liking, but that's just me. What she created with my color and cut though was exactly what I wanted. Beyond her skill, Micha is a true creative, full of spunk and confidence with the wildest stories. If you need things done a very specific way and aren't open to a creative approach, she may not be your person. But she knows exactly what she's doing, and you just need to let her do her thing. You're getting a thoughtful perfectionist who will make you feel completely new again!