I would avoid this company at all costs. Not only did they fail to meet their own project completion deadline by months, only showing up for a few hours each week, their quality of work was absolutely terrible. We had to have them redo a few areas, and Tony became completely irate over the phone, shouting and hanging up on us after threatening that they would not step back into the house until we paid them extra to fix their mistakes. The insurance company ended up siding with us after we showed them months of screenshots dealing with this company. The stress and financial strain caused by working with this unprofessional company was honestly traumatizing. We had to back out of the contract, which set us back even further, but the second company we hired was leaps and bounds better and saved the day. I would never recommend JNT Restoration. read more

DO NOT HIRE! absolutely the worst. They took forever to do work on our home and it was shotty work. I am still finding things they didn't do!! Carpet work was not competed. Baseboards painted with wall paint (they should be white). Missing baseboards. Broken closet doors. And somehow all of my swimsuits disappeared!! read more

We loved our new flooring but after 3 months there is buckling and warping. Have been trying to call for two weeks and only getting the run around. Up until now we were happy with them but this failure to follow through is upsetting. read more

They were hired to fix my moms condo and after 2 years abandoned the job taking the money and leaving the condo unfinished. Even had a lawyer involved and jnt restoration ghosted the insurance company and lawyer and homeowner. Their employees stole homeowner property on-site and said they would replace it, never did. Also kept asking for more money to finish the work but used cheap materials and didn't buy the quality materials approved by insurance. read more

They are worst! took my money never finished the work; got the license suspended now. If you want your work completed; dont go to JNT; look elsewhere. read more

JNT did shoddy work on my house and tried to cover it up. JNT seems to do a lot of water restoration work, for these types of companies they are usually expensive but you expect good service and work. Unfortunately, in my case, JNT performed defective installation of the tile counter and then tried to cover it up and claims it was my fault when I tried to get it fixed. Here are the details and the error is obvious if you do a google search on proper way to tile counters. I even sent the exact email to Tony and he didn't even bother to respond.... "The tile was installed in 2020, a small crack started to form a few months later, we called to complain. JNT came out and said the crack were caused by something bumping into it and not covered under warranty. As 2021 progressed, I noticed the crack expanding all along the front edge.  I did some google research on the proper way to tile the front edge of counters and learned that you are supposed to put cement board on the front edge (this is the way all the other counters in my house (not installed by JNT) were installed). It now seems clear to me the tiles were originally installed incorrectly in 2020 and the JNT guy that came out in 2020 was just giving me the run around even though he should have known clearly that the work was defective to begin with. Now forward to 2022, I pass all the new info to JNT management and JNT tells me the warranty is expired and I need to pay to repair the work which was defective to begin with. If any of this is incorrect, please correct me.  But if the info are right, it seems to me to be a dishonest way of running the business and it will not be a business that can sustain itself in the long run." read more

JNT Restoration - this result in vibration from drawer closing to crack the tile and it continues to expand. - Damage Restoration Near Me - San Marcos, California

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A few months ago we woke up to our kitchen totally flooded from a broken angle stop under the sink. It was devastating especially because I was scheduled to have surgery in a few weeks and it's the last thing I needed. We got a referral for JNT from a friend of a friend and they were life savers. They were at our house drying everything out and packing everything up to prevent more damage within a few hours. We didn't have to worry about anything after calling our home insurance, they handled everything and took the guess work out of a totally alien situation to us. Once they did the demo and got us back to a safe environment the fun part started. They helped bring our vision of our dream kitchen to life. I can't thank them enough for not only helping me out during this terrible time when I had no clue what to do but also putting everything back together more beautifully than I could have imagined. read more

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If you are considering using JNT do yourself a favor and direct message me for our experience.

The best comment I can make about using JNT Restoration, in addition to the professionalism, reliability and skillfulness of its crew, is the exemplary courtesy and respect they all exhibited throughout the month-long work they performed for the house we live in. They are to be highly recommended. Dinos G. March 2, 2023 read more

Work provided was slow and was not on site to manage the renovation that needed daily attention. We had to direct workers several times during the months. There were days not being on-site and no communication to next steps. Schedule was adhoc until pressed, and even then could not complete on time. Had to stop the contract because the worked stopped and was incomplete with the site left extremely dirty. read more

We recently had a shower valve leak water and needed some expertise and guidance to access water damage, etc., Tony came out and actually spent the time explaining options and educating my wife and I . We (wife and I) haven't had an experience with a leak before and we had a lot of questions. Again, Tony was great and it meant a lot to us that he was so personable. I know who I'll recommend going forward Thank you JNT! -Peter read more

Tony and his team from JNT restoration were able to remodel our new condo in Mission Valley. Tony was very knowledgeable and professional addressing our remodeling needs and budget. His team was able to remodel our kitchen completely starting from kitchen cabinets, counter top, lights and flooring. His team was also able to completely remodel our guest and master bathrooms. Me and my wife were very satisfied with quality and effort Tony and his team provided during our remodeling. Tony was able to perform remodeling in a timely matter to meet our move in goal. We have a 2 year old daughter and we didn't want her to be living in a condo while remodeling was still going on. Thanks to Tony's quick response and actions we moved in to clean and remodeled condo without any stress or issues. I will use Tony and his team going forward for any projects that I have and I will recommend them to anyone for any remodeling or restoration work. read more

JNT Restoration - Damage Restoration Near Me - San Marcos, California

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They did not finish the job and walked away from boxes that they were supposed to unpack. They lost or stole away a lot of valuable items and left a mess! They won't talk to me to try to resolve the issue. Poor customer service! They suck! read more

To be clear, at this time JNT has had their Contractor's License suspended due to non compliance with an arbitration award. In other words, they lost an arbitration and have refused to pay. My understanding is they have filed for bankruptcy. Their phones are no longer active and emails are returned saying the address is no longer active. I'm writing this in case Anthony Gonzalez tries to start another business. We had major water damage 4 years ago, and had JNT do the remediation, and unfortunately had them do a major interior remodel at the same time. It was a complete nightmare, with major problems from inexperienced JNT personnel and sub par sub contractors used by JNT. We have thousands of dollars of warranty work that Anthony Gonzalez promised would be corrected. He jerked us around and lied to us for over a year about scheduling work. We are now having to pay to have the work, covered by their "warranty" done by other, more reputable companies. The J (Javier) and N (Noe) of JNT had left the company at some point in the past couple of years, no doubt due to Tony's unscrupulous dealings. Stay far away from any business Anthony Gonzalez may start in the future. read more

This review is going to cover a lot of things but JNT does great work. We have used this company to fix leaking issues multiple times for our property and they have done an amazing job each time. (All different areas and causes) The main part of the review comes for a renovation that they did for us (yes, they do renovations too!). We had our whole entire kitchen remodeled and it looks excellent now! Soft close drawers, custom built cabinets and an upgraded pantry were many of the things that they worked on. We also had the entire flooring completely redone on both floors of our condo. To top it off, we remodeled our bathrooms as well and everything came out fantastic. We couldn't be happier with the results from this renovation and would definitely hire them again for any other projects we have. The main person we worked with was Tony and he was awesome! Very communicative and had great suggestions for us as well during the remodel. We did run into a few snafus during the renovation but Tony was fantastic in keeping us informed and fixing any issues that came up. I highly suggest working with Tony and JNT Restoration for any renovation or restoration projects! read more

I did extensive research on Contractors (contacted 15+ businesses) and JNT Restoration was the only one that brought their Estimator on-site for the initial meeting to look at our home (other companies only send someone to come out and measure). In terms of pricing, I did my research. JNT Restoration was extremely reasonably priced compared to other companies. The entire process went very smoothly and they actually finished the project earlier than estimated! Tony was the project manager and was very quick to respond via email/text. I also highly recommend working with Michael. Overall we are extremely happy we went with JNT Restoration. I HIGHLY recommend them for any large or small project you may have! read more

Super responsive and helpful in educating me on the different options. They came out very quickly and safely and left me feeling more informed and in great hands. I highly recommend them. Thanks Timothy! read more

We had water damage recently and JNT Restoration was there in a flash. These guys are very efficient and very professional. Special shout-out to Anthony Canlas. He explained everything to us. The process, what-to-do, everything. These guys are highly recommended. read more

I'm not sure what's worse than having a tree come crashing through your roof (and making a hole in the ceiling!) Not too fun during the rain. JNT Restoration came through and tarped the roof on a cold, windy night! All I can say is God bless them! Got it done perfectly and made a stressful time much less so! Thank you! read more

I can't say anything negative about the professionalism and quick response of the owners of this company. They really can be your advocate to the insurance company. That communication was very important to me They are professional and responsive to their clients needs. read more

I highly recommend JNT! Not only are they quick, professional, and polite, they get the job done and any issue occurring is resolved. In my experience, they were very reliable and responded to our leak issue quickly. Tony, the owner of JNT, made sure to keep me up to date on the status of the job, which made me feel very well taken care of. For anyone in need of assistance, do not hesitate to call JNT Restoration! read more

JNT Restoration does amazing work. They are always on time, reliable and communicate effectively. They really care about the work they do and also provide the best customer experience. They always place the customer first from the beginning of the project to the very end. read more

My husband and I readily endorse JNT Restoration. We have used them twice in the last nine months for flooding in our home. There were ongoing useful communications on the repair projects from start to finish. Javier checked in regularly on project progress and our satisfaction with the work done. He answered our many questions throughout the entire process and was easily accessible by phone, texting, and email. The outstanding staff worked diligently on our repairs. So, when COVID hit everyone followed the community guidelines for safety in our home. My piano was moved in and out twice by an actual piano moving company that Javier set up for the safety of the piano. We cannot give enough praise to this family-owned company. Trust and support these local craftsmen with your home repair projects! read more

I cannot say enough about this fantastic restoration company! Tony and his team of experts were amazingly helpful and professional throughout the process! They worked with our insurance company getting the job done as quickly as possible, even showing up at 10:00 at night when we found out about our slab leak. He coordinated pods to move us out, movers to do the work and all the work! Professional attitudes, helpful and responsive. We seriously would not have known what to do with these folks. Tony is truly the type of person you want on your side at a time like this! read more

Had a leak in the attic and caused the dry walls to get wet and the floor to sweep up. These guys were their within the hour and examined the situation and began work. Within 2 hours of finding the leak, the drywall was opened up, floor lifted up and containment setup with fans and dehumidifier. Great and quick service. Tony was very responsive and kept me up to date with all progress and the cleanup was done in 2 days. read more

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These guys were amazing!! Came out in the middle of night at the drop of a dime. Masked up and completely sealed off the section of house with plastic to ensure a barrier between them and my family. Amazing service!! read more

This company KNOWS WHAT THEY ARE DOING. I just moved into an older house and I have no experience renovating anything. They really broke down the ins and outs and gave their best advice on what's best for my kitchen. They were clear about the information about the services and how they will be performed. Not only are they a local company, but they were very flexible with my busy schedule and had a very good response time especially with ALL the questions I had. Thanks guys! read more

Carlos and Tony from JNT restoration were super nice and knowledgeable about the situation at my parents home. They came out to do an initial inspection and after a very thorough investigation they found out it wasn't necessary to have them do any work at my parents home. They referred us to a very sweet cleaning lady who took care of our mess! I highly recommend this company. They are honest and extremely caring. Thank you Carlos and Tony! read more

We had a major flood in our House and JNT was great! The water mitigation was done quickly and they were able to help guide us through the process with our insurance company. Our project manager Tony González and technicians, Javier and Noe have been incredible. Going way beyond what we expected. We travel a lot and Tony has stepped in constantly, making all the steps way easier for us. We had guests coming and we needed our home back to normal. He and the whole team moved mountains to get the job done on time, but right too (cleaned and detailed). We would, and will recommend Tony and JNT to everyone! read more

WARNING. This contractor will NOT work on any day it's raining and will NOT work Saturdays or Sundays, even if overtime is paid. We accommodated their schedule and then when they screwed up on the weather forecast, we asked them to move our goods in on Saturday and they flat out refused. Now we have to spend Easter Sunday during the COVID-19 situation in a hotel room. UGH! read more

Tony and his team of professionals were a bright spot in a very frustrating slab leak/water damage situation. Tony helped guide us through the process of dealing with the insurance company and I truly believe having him as our advocate made a huge difference in how we were treated by the insurance company. Every person we dealt with at JNT was 100% professional, friendly, and very helpful. Something else that really stuck out for us was how great their communication and response times were. We already have, and will continue, recommending Tony and his team. These days when customer service is often lacking, Tony proved that caring about the customer is still the #1 priority for him. JNT is the company to call for restoration needs! read more

Tony was fantastic in helping me navigate the difficulties of surviving severe home water damage. He responded and evaluated my situation quickly and did everything he could to make a terrible and stressful situation as manageable as possible. He was kind and patient and always responded quickly to address my needs. I would definitely recommend them to anyone dealing with water damage mitigation !!! read more

JNT Restoration did a great job restoring our home, due to rain damage. They were very professional and efficient. They had all the equipment they needed to get the job done in a timely fashion. We really appreciate the hard work JNT did to get the job done right. read more

Not once but twice, I was very displeased with this company. During the first incident, I was quoted a price that was 4 AND 1/2 TIMES the amount of another, similar company (the one I eventually hired, and that did an excellent, bang-up job). Another time, our property manager was unaware of my displeasure with them, and called them out to care for a plumbing problem which our tenants were having. Instead of simply charging us for the work they DID do, they charged us nothing (for the meantime), but then amped up the nature of the problem, saying that it was so bad that a full "restoration" was needed. Because of how expensive a restoration would be, they suggested we file an insurance claim. Well, as it turns out, we later had our trusted general contractor come out, to offer a second opinion, and the situation was NOTHING like JNT had described. It was just a small, little leak, which he quickly fixed, and which had caused NO RESIDUAL DAMAGE. This company does not have the consumers' best interest at heart. Beware! read more

We can't say enough good things about Tony and his team at JNT Restoration! We highly recommend them. They were always on time, VERY knowledgeable and thorough. That's exactly what you need when your house floods. Just an update since being back in the house, they did an awesome job. They managed the whole project and not one detail was overlooked. Thanks again, guys! read more

Tony and his company deserve 5 stars from me for coming over to my home, giving me an estimate and idea of what work needs to be done and then giving me advise for who to go to if I end up not giving him the job. For his helpfulness and honesty, I am rewarding him with this review of mine. He has certainly demonstrated his knowledge and experience in the industry. read more

The team at Scotty's Heat and Ac, Inc would like to thank the team of JNT for their professional and efficient service. Every single person we dealt with impressed us. This was our first (and hopefully last) insurance claim so the process was not familar to us. JNT walked us through the process. JNT went above and beyond to get the job done on time and with top notch work. read more

My insurance company contracted JNT when I had a leak in my bathroom into my foundation. I couldn't have been happier with them. They literally showed up hours after I hung up with the insurance claim person and made me feel that everything was under control. And it was! Noe handed me his card with his cell number on it and told me to call if I needed anything. From drying out my leak to demolition and then restoration they did a great job. All of the workers were super courteous and professional. The company is so easy to communicate with by phone, text and email. This was my first experience with an insurance claim and I was expecting a nightmare and my new bathroom is more like a dream. read more

JNT Restoration was a referral from my plumber and the best professionals I could ask for. They are quick to respond and completely detailed. The owner Tony keeps me informed as he does the work. There are no surprises. His estimates are very detailed and the photos make sure nothing is missed. I highly recommend him and his crew for any remediation services. read more

Going on 2 months of restoration and they have messed up 10 or more times. Extremely shady work. First they broke our dishwasher while installing new pipes. Then they ordered the wrong flooring. Then when the flooring came there wasn't enough. It happened to fall on a friday and they don't do work on weekends, so that pushed it back more. Then it took 2 whole weeks to install the floor because they are supposedly juggling to many jobs at the same time. Then they messed up the floor installation by leaving too big of gaps and now they have to redo all of the trim. Not to mention they show up late almost every time. Our home is still not finished and me and my family have been living at a mid hotel for 2 months and going. The new manager simply does not know what he is doing. Carlos and Tony I hope you are happy screwing families over week after week because you don't know how to run a company. JnT may have been good in the past, but i'm telling you do NOT use this company unless you want to be without your home for a VERY long time and run into mistake after mistake along the way. Also forgot to mention almost every time Carlos would say he would "give me a call back" he didn't, which made things go even slower. Terrible company, wish I never used them. read more