Allianz came out in 1/2026 to repair our HVAC because the heating wasn't working. They found a…read morespider had laid eggs in the pilot light area, cleaned it out and got it working. They only charged me an inspection fee for coming out to look at it. Then 7/2026 our AC in the unit wasn't getting cold. The repair person (Rick) found some insulation inside the unit wasn't getting cold blocking the fan and it was also low on refrigerant. I signed up for their twice a year service where they come out in the spring and fall to clean, check, and tune up the unit. That also gave me a discount on the service I'd just received! I can highly recommend their services not only for their quality and professionalism, but also the value!

We called Allianz because we needed to have our mini-split cleaned (they were also the company that…read moreoriginally installed it). "Dan" was on time, efficient, and very professional, polite, and personable. He did a great job!

Ed does a great job at a fair price. If you need insulation give Ed a shot at the job.read more

Came out to see job and never called back with estimate. Did not return calls when we tried to…read morecall about estimate. If you don't want the job, then just say so.

We waited many months to get a replacement of our 20+ year old roof. This segment of the…read moreconstruction industry is extremely busy due to the Carr fire and last year's hail storm. The roof is complete and we are very satisfied with the job, the crew, and the company. They were organized, cheerful, and as tidy as possible for this type of project. We're glad we waited for a local company. Well done.

Many issues with Tugwell, first off, when they installed our roof 15 years ago. We said that rain…read morewas projected and they started anyway. We woke up to water pouring into our house at 5 in the morning. They quickly got here and put plastic to cover the house, but we had to run fans for two weeks in the attic to dry it out and had to repaint much of the house. Now 15 years later our 40 year guaranteed roof is leaking and they are claiming to not have been the ones who put it on. I'm guessing they got rid of our paperwork in case black mold or other issues arose due to the water getting in. Be very very careful when dealing with this company. We have called many times and they refuse to call us back.

Our A/C went out earlier in the day when we were at work. Got home after 6pm and realized our home…read morewas above 80 degrees inside. Called Apex and Jesse came out within an hour and fixed our problem. Great customer service and great work. Thank you to Taylor for her fast and amazing customer service as well. Wonderful local small business.

I called them on a Sunday night for a property I have in Mt. Shasta. I left a message and. they…read moreresponded within ten minutes. I spoke with Taylor and she was very helpful and professional. My air conditioning had gone out and I had a mt Shasta contractor quote me in the 2,000 range. I told Taylor I was looking for a second opinion.....she said they could come on Tuesday, no trip charge...nada was mentioned. She even called me On Monday to see if the problem still needed to be serviced. It turned out it was just a loose wire. This company is pure professionalism and follows thru. In the future I will use them for my air conditioning needs. Thanks Taylor!

If you want a straight shooter, John is your guy…read more Have been using him for years, and always found him to be on square and on the level.

5 Star experience! John showed up earlier than expected and…read morerepaired our AC. Even exchanged the filters before he left, fair rates. Highly recommen!