I am still in the research process for this project, but I can say how impressed I am with Water…read moreHeaters Masters. They responded to my request so fast I thought it was a bot, but it wasn't. A real person called and left a message. I called back to explain what I was interested in and he scheduled an appointment for that day (I think). I was assured that I'd be called or texted when the technician was on his way. I expected to have to wait the full 2-hour window I was given, but no! I was called about 5 minutes before the window started to see if I was still available. The technician arrived exactly on time, right at the start of the window! After a short explanation of my needs he just said "OK, let's take a look at the space and talk about it." He explained every step of what they'd do to install a tankless water heater, he looked at the whole area to check for pipes, electrical access, spacing inside and out for a condensation line - making feel very comfortable that it would be planned before the installation to avoid last minute issues. A big plus, he told me he'd be part of the installation team. He also told me I should go ahead and get another few quotes. I think these guys are confident they're giving the prices in the sweet spot of costs. Then we spent time just talking about landscaping and plants! I'm not in a hurry to start this project, it's on my list of improvements and I'm just starting to investigate. However, I'm extremely impressed with the service given at this stage, the thorough approach in explaining, and the honestly. I will get another quote, but the next one has a high bar to cross; not only the service, but Water Heaters Masters quote was WELL below the only other quote I had gotten so far. I have a very good feeling about WHM. I'll come back to let you know more when I've finished the whole project.

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

We have been enthusiastic trusting customers of Hassler Heating services since 2010. They have…read moreprovided a myriad of heating and cooling services. Our most recent experience was with Tevita who created, added and installed a duct in our entry hall of our 1912 Craftsman. He was punctual, knowledgeable, personable and fastidious. We are thrilled and oh so warm. Thank you, Tevita and Hassler Heating! Christine K. Oakland

Made an appointment and then ... They didn't show up…read more Called almost 2 hours later telling me they were not going to make it, asking to re-schedule. Clearly I .... didn't

Came to give a quote for toilet repair or replacement, but I never heard back from them. Said it…read morecould cost thousands of dollars. I said that's fine but please give me a quote. 2 stars instead of 1 because the quote was very easy to schedule.

I hired Mauro and his team for a water heater replacement…read more I found him previously for a pipe replacement project last year and was very impressed. Given the complexity of this job, I wanted to make sure it was done right. Communication was excellent. Mauro was able to come by for an estimate within a few days, and from there, his office crew helped me plan and schedule the work. Additionally, they handled the permit and inspection coordination. They were able to schedule the work within two weeks, which was fine given that this wasn't an emergency. For this gas to heat pump conversion, it was necessary to vent both the intake and exhaust. This presents a number of challenges like making vent holes, running ducts, and making sure everything is air tight. Jose and his team were absolutely awesome. They take pride in their work. The team is friendly and patient, and takes the time to break down what they're doing and why, as well as any hiccups and adjustments that have to be made. I cannot tell you how great it is to have a professional you can trust, who also respects you and your property. This was a complex job and they made it look great, fit the space, and work as needed. A plumber isn't something you hope you need very often, but should anything come up, I'll definitely be calling Mauro's Plumbing again.

Looking for a plumber? Look no further--Good Drain & Rooter is the one to call!…read more Bernard and his son came right away to fix a leak under my mother's sink. He was referred by a good friend and, to our surprise, mentioned that he was friends with my late father--which made the experience even more meaningful. Bernard quickly assessed the problem, explained what needed to be done, and offered helpful suggestions. Their service was fast, professional, and knowledgeable. The pricing was very reasonable, and the quality of work was excellent. Highly recommend Good Drain & Rooter for any plumbing needs!

Very nice father and son company. Honest and quick. Got us up and running quickly. Came out on…read moreEaster Sunday for a water heater emergency and didn't charge us for the visual inspection. Thank you both so much

I'm just so relieved to have the job done. I'm also lucky I found a reasonable, knowledgeable and…read morepersonable plumber!!! He was able to locate the leak and fix it and then finished with rebar and concrete nicely done. Plus he installed a sprinkler shut off and a new water main ball valve. Billy, I'll be using you again and have already referred you to my friends. Thank you again!!! AAAA++++

I rarely write reviews but what Billy did for me was no short of amazing and deserve a five star…read morereview. I needed Flo by Moen shut-off valve installed for insurance purposes and he is very responsive, nice, professional, and honest. In addition, his price is very competitive and he is very transparent about his pricing. He also clearly took pride in his work because he took the extra time to make everything looks nice and clean. Billy is a rare gem, I highly recommend his services and will be sure to call him again for my future plumbing needs.

Needed to give kudos to Jonathan and Jorge! We've…read moreappreciated the diligence of these two as we have had multiple bathroom backups in the past 3 weeks here at the school . They've been here a few times in that span and worked hard to figure out the cause. Right on Superior Plumbing for these two guys! God bless!

I felt compelled to write this review to recognize an exceptional plumber--Jonathan is truly a gem…read more After discovering three major plumbing issues hidden by dishonest home sellers and the Gunderman Group, I went through three plumbers from different companies who were unable to diagnose or fix the problems. Jonathan was the fourth plumber, and the only one willing to thoroughly investigate, problem-solve, and see the job through. Where others gave up, Jonathan went above and beyond. His expertise, patience, and honesty solved issues that others and my contractor couldn't resolve. He carefully worked around electrical wiring, created access points when needed, installed a complex faucet in extremely tight conditions, and clearly explained every step so I could make informed decisions. He also communicated effectively with administrators at Superior Plumbing so that the home warranty was handled properly. I truly believe that without Jonathan, my plumbing problems would not have been fixed. Because of him, everything was resolved correctly and within my budget. I will only be a repeat customer if Jonathan is my plumber--Superior Plumbing should do everything possible to keep him. A special thank you as well to Fernando, who went above and beyond to help me obtain a hard-to-source faucet and navigate the home warranty process. His responsiveness and extra effort is the only reason why I have the faucet I want instead of the lower end versions initially offered. Fernando helped me achieve the desired bathroom I want, instead of settling for less. I am incredibly grateful for Jonathan, Fernando, and the team at Superior Plumbing who handled the home warranty reports.

Good value and prompt service but have never been able to reach him since despite multiple…read moremessages/emails

Came in quick when I needed it…read more My insurance required a 'whole home line monitor shut off', and Rojas gave a good quote. They came out within a few days for a quote, and back in quick for the install. Additionally, installed a new toilet (wife wanted the heated seat) when I got the info to them. 5 stars!

We found AceStar on here before the pandemic, and after contacting other highly rated plumbers who…read morewere unresponsive, expensive, or not interested, hired them to replace a kitchen faucet. Now we just contact AceStar for any plumbing issue. Johnny is always responsive, and usually comes out the next day even for minor jobs. As long as AceStar is in business, they will always have ours!

I am so happy we found AceStar! They came out and were able to install a pressure reducing valve…read morefor much less than a previous quote. They were friendly, courteous, and timely. I would recommend to anyone!

Our sewage ejector pump quit working which took out our laundry and bathroom. I called and they…read morewere here in less than an hour. Fixed it and explained the issue. Worked with me on the price based on what was actually done. Great service. Highly recommend. Location - El Cerrito

Nasir Jalil and his coworker did several different jobs at once in a short amount of time: found…read moreand fixed a leak and stopped an annoying rattling sound under the house. They even reduced the price from the previous estimate. They are reliable and excellent.

THE BEST. Steve is awesome and everything you want in a…read moretradesperson: fast, responsive, clean and quality work, and fairly priced to boot. I have a 1940s build with all original plumbing. Despite treating it like the frail and fussy Victorian child it is, it still gives me trouble. Steve's come to my rescue twice in the last 6 months and I'll be using him for every plumbing need from here on out.

FIRST CLASS! We encountered a leak with our water heater on…read morea Friday afternoon. We contacted Steve and he was able to fit us in on a Saturday. He assessed the damage and recommended a good water heater (not cheap one from Home Depot). He drove to Concord to get a first rate water heater. Him and Chris stayed past 6pm on Saturday to complete the job. Professional and top notch work.