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    That's Good Drain & Rooter

    5.0 (45 reviews)
    Open Open 24 hours

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    Response time

    10 minutes

    Response rate

    100%

    Services - That's Good Drain & Rooter

    Bathtub installation

    Bathtub repair

    Drain installation

    18 More Services

    Drain repair

    Faucet installation

    Faucet repair

    Garbage disposal installation

    Garbage disposal repair

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Shower installation

    Shower repair

    Sink installation

    Sink repair

    Toilet installation

    Toilet repair

    Water heater installation

    Water pipe installation

    Water pipe repair

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    Recommended Reviews - That's Good Drain & Rooter

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    Reviews With Photos

    New Bradford White 50 gallon water heater
    Cole A.

    Fast response, fair and honest estimates, and friendly service - Bernardo and team have been a pleasure to work with. They replaced our water heater and performed various other plumbing repairs around our home. The work was done quickly and with great attention to detail and quality and we have not had any issues since. Emy is super responsive and easy to communicate with and the team is knowledgeable about all the products they install. Five stars and will definitely be working with them for future projects. We also plan on referring our local friends and family for any of their plumbing needs!

    Nasty bathtub backed up - after fixing the problem he cleaner it. Thank you
    Rebecca P.

    So we had a clogged tub. Contacted Emy and she said she's sending Bernardo out. I asked for an estimate she said he'll come and check and give us a rate before the job. So he came checked the line. Said if it doesn't work he won't charge us, if it does the flat rate would be. So it worked and he even cleaned out our tub with clorox. It was pretty nasty. Since it was our first time booking an appointment with them they gave us a discount. He recommended also a catch for the drain to get all the hair that gets trapped. This guy Bernardo is super nice, great service, and if we ever need a plumber I definitely would recommend them.

    New tank I ordered from Home Depot nearby, they picked it up and installed. All done in one day.

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    1 month ago

    Business owner information

    Photo of Emy T.

    Emy T.

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    1 year ago

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    Photo of Emy T.

    Emy T.

    Helpful 8
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    7 months ago

    Business owner information

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    Emy T.

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    2 months ago

    Great father son team - friendly and kind! Fair prices and fast servic! Highly recommend!

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    Emy T.

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    7 months ago

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    Emy T.

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    8 months ago

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    Emy T.

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    7 months ago

    Business owner information

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    Emy T.

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    8 months ago

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    Emy T.

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    6 months ago

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    Emy T.

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    Photo of E V.
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    1 year ago

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    Emy T.

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    1 year ago

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    Emy T.

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    9 months ago

    He's good on what he is doing.Highly recommended.He fixed the water leak under the sink in perfectionism.

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    Emy T.

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    1 year ago

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    Emy T.

    Helpful 1
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    9 months ago

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    Emy T.

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    Photo of Kev V.
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    2 years ago

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    Emy T.

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    2 years ago

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    Emy T.

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    1 year ago

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    Emy T.

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    3 years ago

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    Emy T.

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    Photo of Rebecca P.
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    3 years ago

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    Emy T.

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    Photo of May S.
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    3 years ago

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    Emy T.

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    2 years ago

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    Emy T.

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    2 years ago

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    Emy T.

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    Photo of Renato S.
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    3 years ago

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    Emy T.

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    Photo of Meg D.
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    2 years ago

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    Emy T.

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    3 years ago

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    Emy T.

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    Photo of Mariah B.
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    3 years ago

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    Emy T.

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    3 years ago

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    Emy T.

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    1 year ago

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    Emy T.

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    2 years ago

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    Emy T.

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    2 years ago

    Very timely, professional, and friendly. I've had many bad experiences with other plumbers, so this business stands out to me.

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    Emy T.

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    Photo of ALISHA F.
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    2 years ago

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    Emy T.

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    3 years ago

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    Emy T.

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    3 years ago

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    Emy T.

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    3 years ago

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    Emy T.

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    3 years ago

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    3 years ago

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    3 years ago

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    Emy T.

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    3 years ago

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    Emy T.

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    3 years ago

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    Emy T.

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    3 years ago

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    Page 1 of 2

    Ask the Community - That's Good Drain & Rooter

    Review Highlights - That's Good Drain & Rooter

    Bernardo came at the arranged time, inspected the unit, and provided a competitive and fair price to do the service.

    Mentioned in 17 reviews

    Read more highlights

    You might also consider

    Mauro's Plumbing

    Mauro's Plumbing

    (299 reviews)

    Came to give a quote for toilet repair or replacement, but I never heard back from them. Said it…read morecould cost thousands of dollars. I said that's fine but please give me a quote. 2 stars instead of 1 because the quote was very easy to schedule.

    I hired Mauro and his team for a water heater replacement…read more I found him previously for a pipe replacement project last year and was very impressed. Given the complexity of this job, I wanted to make sure it was done right. Communication was excellent. Mauro was able to come by for an estimate within a few days, and from there, his office crew helped me plan and schedule the work. Additionally, they handled the permit and inspection coordination. They were able to schedule the work within two weeks, which was fine given that this wasn't an emergency. For this gas to heat pump conversion, it was necessary to vent both the intake and exhaust. This presents a number of challenges like making vent holes, running ducts, and making sure everything is air tight. Jose and his team were absolutely awesome. They take pride in their work. The team is friendly and patient, and takes the time to break down what they're doing and why, as well as any hiccups and adjustments that have to be made. I cannot tell you how great it is to have a professional you can trust, who also respects you and your property. This was a complex job and they made it look great, fit the space, and work as needed. A plumber isn't something you hope you need very often, but should anything come up, I'll definitely be calling Mauro's Plumbing again.

    Water Heaters Masters

    Water Heaters Masters

    (834 reviews)

    I am still in the research process for this project, but I can say how impressed I am with Water…read moreHeaters Masters. They responded to my request so fast I thought it was a bot, but it wasn't. A real person called and left a message. I called back to explain what I was interested in and he scheduled an appointment for that day (I think). I was assured that I'd be called or texted when the technician was on his way. I expected to have to wait the full 2-hour window I was given, but no! I was called about 5 minutes before the window started to see if I was still available. The technician arrived exactly on time, right at the start of the window! After a short explanation of my needs he just said "OK, let's take a look at the space and talk about it." He explained every step of what they'd do to install a tankless water heater, he looked at the whole area to check for pipes, electrical access, spacing inside and out for a condensation line - making feel very comfortable that it would be planned before the installation to avoid last minute issues. A big plus, he told me he'd be part of the installation team. He also told me I should go ahead and get another few quotes. I think these guys are confident they're giving the prices in the sweet spot of costs. Then we spent time just talking about landscaping and plants! I'm not in a hurry to start this project, it's on my list of improvements and I'm just starting to investigate. However, I'm extremely impressed with the service given at this stage, the thorough approach in explaining, and the honestly. I will get another quote, but the next one has a high bar to cross; not only the service, but Water Heaters Masters quote was WELL below the only other quote I had gotten so far. I have a very good feeling about WHM. I'll come back to let you know more when I've finished the whole project.

    After a frustrating experience with another company, I'm incredibly grateful I found this team…read more My water heater started leaking from the second floor into the first, and I needed help fast. From the moment I called, they were responsive, professional, and honest. They were able to come out within an hour, which was a huge relief given the situation. The technician quickly assessed the problem and gave me a straightforward, fair quote $2,300 to replace the water heater, which was significantly lower than what another company had tried to charge me. No pressure, no upselling, just clear communication and solid work. They completed the entire installation in about two hours, and everything has been working perfectly since. You can tell they know what they're doing and respect your time. What really stood out to me was their honesty. I asked what they would have charged to replace my laundry room valves (something I had just paid way too much for elsewhere), and they told me around $350. That level of transparency says a lot about their integrity. If you're looking for a company that is reliable, reasonably priced, and professional, I highly recommend them. I'll definitely be using them again for any future plumbing needs.

    BeastBay Plumbing - We are open during this time if quarantine.  Please don't hesitate to reach out to us

    BeastBay Plumbing

    (487 reviews)

    This team came to replace a sump pump and a garbage disposal…read more They were very professional and very clean. I highly recommend them.

    I can't say I'm happy writing this review, but I feel I need to. I had used BeastBay Plumbing once…read morebefore when we had a drain problem. They were responsive, the tech was friendly and informative. He fixed the problem and we signed up for their loyalty program. I knew our water heater was nearing the end of its lifespan and I called them to get a quote. Sydney came out and explained options. I ended up going for the tankless water heater. I also got quotes to replace a faucet in the kitchen and install a new shower fixture. The techs that showed up were courteous, but were a couple of hours later than the time I had expected. I anticipated the faucet and shower fixture jobs to go fairly quickly, but they took almost two hours. Then they started work on the water heater. What Sydney hadn't discussed was the need for direct power for the tankless system, or the need for a new vent. The tech wanted to open the ceiling up, but as it's a two-story house, and a tile roof, that was a hard no. They ended up doing a vent through the side of the house. At first they said it would be a two-day job, which was not mentioned when I booked the job, but after getting the side vent in, they said they'd finish that day. Here is where things go very very badly. The next day I went into the garage to move a car. I was overwhelmed with the smell of gas. I called BeastBay and phone center told me to call 911, which I did. In the meantime I opened the garage door. I realized after I hit the button, should anything spark, the whole place could go up. Thankfully, it didn't. The fire department came out, pinpointed that BeatBay had not tightened the gas connection to the tankless unit and turned it off. Then began a 2+ hour marathon of calls to BeastBay to get someone out immediately. Except they didn't. I had to call the office 4 times, and then had three different conversations with the office. In the meantime Sydney came back out to see what was up. I explained the severity of the gas leak and also told him I wasn't happy that he hadn't mentioned needing direct power, or the need to re-vent from the previous water heater. Sydney indicated there would be a small rebate and they would service the unit going forward free of charge. The tech showed up, apologized for not securing the gas line, tightened it up and left. This was a week and a half ago. I heard nothing more from BeastBay. I called the office Wednesday and asked they memorialize what Sydney had said during our meeting in writing. The woman who answered, Sarah?, said she'd have to check with Sydney, in a tone that said she didn't believe he had offered anything. She came back and said that was correct and she'd send it over as an email. Nothing was forthcoming. I've called the office twice today, two times no one answering, and the third time it going to a general voice mail. To say I'm disappointed in the service is an understatement. This is a massive failure on so many fronts.

    Superior Plumbing & Drain Cleaning Services - Company Logo

    Superior Plumbing & Drain Cleaning Services

    (385 reviews)

    Needed to give kudos to Jonathan and Jorge! We've…read moreappreciated the diligence of these two as we have had multiple bathroom backups in the past 3 weeks here at the school . They've been here a few times in that span and worked hard to figure out the cause. Right on Superior Plumbing for these two guys! God bless!

    I felt compelled to write this review to recognize an exceptional plumber--Jonathan is truly a gem…read more After discovering three major plumbing issues hidden by dishonest home sellers and the Gunderman Group, I went through three plumbers from different companies who were unable to diagnose or fix the problems. Jonathan was the fourth plumber, and the only one willing to thoroughly investigate, problem-solve, and see the job through. Where others gave up, Jonathan went above and beyond. His expertise, patience, and honesty solved issues that others and my contractor couldn't resolve. He carefully worked around electrical wiring, created access points when needed, installed a complex faucet in extremely tight conditions, and clearly explained every step so I could make informed decisions. He also communicated effectively with administrators at Superior Plumbing so that the home warranty was handled properly. I truly believe that without Jonathan, my plumbing problems would not have been fixed. Because of him, everything was resolved correctly and within my budget. I will only be a repeat customer if Jonathan is my plumber--Superior Plumbing should do everything possible to keep him. A special thank you as well to Fernando, who went above and beyond to help me obtain a hard-to-source faucet and navigate the home warranty process. His responsiveness and extra effort is the only reason why I have the faucet I want instead of the lower end versions initially offered. Fernando helped me achieve the desired bathroom I want, instead of settling for less. I am incredibly grateful for Jonathan, Fernando, and the team at Superior Plumbing who handled the home warranty reports.

    RVO Rooter & Plumbing

    RVO Rooter & Plumbing

    (46 reviews)

    Brian and lady with him who answers the phone were very professional, informative and just checked…read moreshower with no work done and did not charge. I highly recommend this company. Thank you so very much for coming out.

    Made the mistake of contacting another company first who offered no good options and no confidence…read morein quality of work by sending inexperienced guy who spent an hour looking for another access point after telling me the first was irrigation (it wasn't). In defiance, we stupidly rented a snake to try fixing issue ourselves which was a costly bust. Finally an old fridge magnet from previous owners (duh!) pointed me to RVO and let me tell you -- they were FANTASTIC. Easy, friendly customer service lady made a quick appt for following morning & Brian arrived exactly on time. He was clearly experienced and instilled confidence by knowing what he was talking about, being informative but not patronizing and explaining the options while easily answering all my questions. I also liked that he was local, knew the area & had knowledge of city ordinances. He explained our situation, options, pros vs cons & costs and I could tell he made an effort to be upfront and considerate of the expense (rather than try to exploit every dollar like the other guy). With a large clog in the sewer line as the culprit, Brian tried to fix it using a handful of tricks only experience earns, pulling various equipment from the truck & trying multiple paths of easiest access to see if it could remove himself. When all other options failed, he called his backup on standby (the owner himself I think!) and 15 min later they were on the roof preparing to go thru the vent access as the last relatively affordable fix to my plumbing crisis. Both exhausted a lot of effort together, I could hear them working in stride like they'd done this 100 times, managing commercial size equipment, constant adjusting, modifying the machine to remove blades, etc. They didn't give up and finally the feet-long clog of sludge was cleared! And the weight of that feet-long mass of sludge was lifted from my shoulders. Toilet stuff doesn't belong in the shower -- it should stay in the toilet where it belongs. They packed up quickly, removed almost all traces of being there (I of course gave the shower a good clean). The owner went ahead to be a hero in the next person's plumbing crisis probably, while Brian stayed behind to finish paperwork and then fly over there to join him I'm sure. After the experience I had they might've been wearing capes but I can't remember. $600 was a very fair and reasonable price for their stellar service, quick dispatch, unparalleled experience, knowledge of the area, persistent effort, resourcefulness, flexibility and willingness to get the job done. RVO was light years beyond a competitor in value, service and quality of work and I'll use them forever more. I'll also recommend them to anyone else, with the very important caveat that they learn from my hard lesson and call RVO Plumbing FIRST.

    That's Good Drain & Rooter - plumbing - Updated May 2026

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