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    That's Good Drain & Rooter

    5.0 (46 reviews)
    Open Open 24 hours

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    Response time

    10 minutes

    Response rate

    100%

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    Old unit. Pipes were connected in the wrong place and was very hazardous.
    Adrian T.

    I needed a quote to swap a water heater and make sure it was up to code. I called and Emy set up an appointment on the same day. Bernardo came at the arranged time, inspected the unit, and provided a competitive and fair price to do the service. They even offered to do it right then and there. I decided to have them do it. They did a fantastic job swapping the unit, installing new pipes, and installed additional piping for the pressure release valve. I would definitely recommend him for plumbing service. Thanks again Bernardo, Emy, and family!

    New Bradford White 50 gallon water heater
    Cole A.

    Fast response, fair and honest estimates, and friendly service - Bernardo and team have been a pleasure to work with. They replaced our water heater and performed various other plumbing repairs around our home. The work was done quickly and with great attention to detail and quality and we have not had any issues since. Emy is super responsive and easy to communicate with and the team is knowledgeable about all the products they install. Five stars and will definitely be working with them for future projects. We also plan on referring our local friends and family for any of their plumbing needs!

    New tank I ordered from Home Depot nearby, they picked it up and installed. All done in one day.
    May S.

    Responsive to my inquiries and my water tank installation service schedule was the same day. They came in and remove my old water heater tank and replaced new one with care and professional manners. Explained what they were doing each steps and cleaned up afterwards. Advised how to maintain the equipment and I also scheduled to have the water tank closet wall painted afterwards with reasonable price. Extra and comprehensive service.

    Nasty bathtub backed up - after fixing the problem he cleaner it. Thank you

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    4 months ago

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    Photo of Emy T.

    Emy T.

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    27 days ago

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    Emy T.

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    1 year ago

    Business owner information

    Photo of Emy T.

    Emy T.

    Helpful 8
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    11 months ago

    Business owner information

    Photo of Emy T.

    Emy T.

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    10 months ago

    Business owner information

    Photo of Emy T.

    Emy T.

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    11 months ago

    Business owner information

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    Emy T.

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    10 months ago

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    Emy T.

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    5 months ago

    Great father son team - friendly and kind! Fair prices and fast servic! Highly recommend!

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    Emy T.

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    11 months ago

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    Emy T.

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    Photo of E V.
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    1 year ago

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    Emy T.

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    9 months ago

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    Emy T.

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    2 years ago

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    Emy T.

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    Photo of Kev V.
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    2 years ago

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    Emy T.

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    1 year ago

    He's good on what he is doing.Highly recommended.He fixed the water leak under the sink in perfectionism.

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    Emy T.

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    1 year ago

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    Emy T.

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    1 year ago

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    Emy T.

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    2 years ago

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    Emy T.

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    1 year ago

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    Emy T.

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    3 years ago

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    Emy T.

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    Photo of Renato S.
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    3 years ago

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    Emy T.

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    Photo of May S.
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    3 years ago

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    Emy T.

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    Photo of Rebecca P.
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    3 years ago

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    Emy T.

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    Photo of Rita M.
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    2 years ago

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    Emy T.

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    Photo of Dan W.
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    3 years ago

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    Emy T.

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    Photo of Meg D.
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    3 years ago

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    Emy T.

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    3 years ago

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    Emy T.

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    Photo of Mariah B.
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    3 years ago

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    Emy T.

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    3 years ago

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    Emy T.

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    1 year ago

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    Emy T.

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    2 years ago

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    Emy T.

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    2 years ago

    Very timely, professional, and friendly. I've had many bad experiences with other plumbers, so this business stands out to me.

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    Emy T.

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    Photo of ALISHA F.
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    3 years ago

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    Emy T.

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    3 years ago

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    Emy T.

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    3 years ago

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    Emy T.

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    3 years ago

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    Emy T.

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    4 years ago

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    Emy T.

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    3 years ago

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    Emy T.

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    3 years ago

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    Emy T.

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    3 years ago

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    Emy T.

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    3 years ago

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    Page 1 of 2

    Ask the Community - That's Good Drain & Rooter

    Review Highlights - That's Good Drain & Rooter

    Bernardo came at the arranged time, inspected the unit, and provided a competitive and fair price to do the service.

    Mentioned in 17 reviews

    Read more highlights

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    Water Heaters Masters

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    (846 reviews)

    Excellent and prompt service! Our old water heater started…read moreleaking. I was able to call and get a hold of Water Heaters Masters right away. Got good, fair ballpark quote over the phone from Alex, so knew what to expect. Got appmt scheduled for that afternoon with Brian (tech) to come check out our issue. As expected, he diagnosed the issue and was able to install a new water heater that same visit. Got the whole job or replacing the old water heater done within the afternoon!

    After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

    BeastBay Plumbing

    BeastBay Plumbing

    4.6
    (497 reviews)

    My shower's hot water pressure was low but my cold pressure was normal. So I reach out to Beastbay…read moreplumbing, they respond really quickly and scheduled an appointment in 2 days. Jovan came through the garage just as requested as my baby was napping in the living room. He diagnosed the issue and recommended the shower valve cartridge to be replaced. He didn't have the special part on hand, so another colleague of his, Jayme came within an hour and fix the issue within 30 mins. The whole process took around 2 hours. Jovan and Jayme was professional and clearly explain the issue and risk with the repair. Ensure that I fully understand my options. I highly recommend beastbay plumbing, their staff know what they are doing.

    BEWARE! BeastBay almost blew my house up!…read more Another thing to note, if you are considering doing business with them, is that they have an F rating with the Better Business Bureau due to 2 other complaints they did not respond to. I had used BeastBay Plumbing once before when we had a drain problem. They were responsive, and the tech was friendly and informative. He fixed the problem, and we signed up for their loyalty program. I knew our water heater was nearing the end of its lifespan, and I called them to get a quote. Sydney came out and explained the options. I ended up going for the tankless water heater. I also got quotes to replace a kitchen faucet and install a new shower fixture. The techs who showed up were courteous, but they arrived a couple of hours later than I had expected. I anticipated the faucet and shower fixture jobs to go fairly quickly, but they took almost two hours. Then they started work on the water heater. What Sydney hadn't discussed was the need for direct power to the tankless system or a new vent. The tech wanted to open the ceiling up, but as it's a two-story house with a tile roof, that was a hard no. They ended up doing a vent through the side of the house. At first, they said it would be a two-day job, which wasn't mentioned when I booked, but after getting the side vent in, they said they'd finish that day. Here is where things go very, very badly. The next day, I went into the garage to move a car. I was overwhelmed by the smell of gas. I called BeastBay, and the phone center told me to call 911, which I did. In the meantime, I opened the garage door. I realized after I hit the button that, should anything spark, the whole place could go up. Thankfully, it didn't. The fire department came out, pinpointed that BeatBay had not tightened the gas connection to the tankless unit and turned it off. Then began a 2+ hour marathon of calls to BeastBay to get someone out immediately. Except they didn't. I had to call the office 4 times and then had 3 separate conversations with them. In the meantime, Sydney came back out to see what was up. I explained the severity of the gas leak and told him I wasn't happy he hadn't mentioned needing direct power or the need to re-vent from the previous water heater. Sydney indicated there would be a small rebate, and they would service the unit going forward free of charge. The tech showed up, apologized for not securing the gas line, tightened it up, and left. This was a week and a half ago. I heard nothing more from BeastBay. I called the office on Wednesday and asked that they memorialize what Sydney had said during our meeting in writing. The woman who answered, Sarah?, said she'd have to check with Sydney, in a tone that said she didn't believe he had offered anything. She came back and said that was correct, and she'd send it over by email. Nothing was forthcoming. I've called the office twice today, twice no one answered, and the third time it went to a general voicemail. I received a phone call 2 + weeks after the incident. The woman I spoke to apologized, but assumed everything was fine. I explained how VERY unhappy I was with both the work they did and their lack of responsiveness. She said she would talk to the owner and get back to me yesterday or today. No call. AVOID. AVOID. AVOID. To say I'm disappointed in the service is an understatement. This is a massive failure on every front.

    That's Good Drain & Rooter - plumbing - Updated August 2026

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