I looked for a good auto glass shop, my insurance was sending me by default to their competition…read morebut I refused to go, and after reading some horrible reviews, installation issues, horrendous non-existent customer service, there was no way I was taking my car there. Let me start by stating that Tara out of the Provo office was outstanding from the time we had email exchanges to the time I arrived and took care of my car. Not only was she amazing but so where the crew, diligent, professional, courteous and efficient. The reservation, the repair and replacement including calibration was done with expertise and extremely quickly even if my car had all the bells and whistles on it. All I can do honestly is praise the service and work they performed. Their prices were competitive, and best of all you are supporting a small locally owned family business that take huge pride in their work, something you do not see in big box organizations. If you look elsewhere good luck. Would I recommend them, hands down in a heartbeat. They fixed my fully loaded Audi Allroad, and I will be back to see them to get my other car windows tinted. You get service, really people, a great family oriented business and support your local community, what more can you ask for. Thank you Prime Autoglass, I 100% recommended them to everyone. I never post but after my experience I had to share with everyone.

Called, the owner immediately got my insurance company on a 3 way call, she booked my windshield…read morereplacement, I got $100 cash and a very nice young man (Tony) came and installed my new windshield! I'm just wondering why I got an email from "Safelite Auto Glass" asking me for a review?? Wierd!!

Very easy to deal with. They're a preferred glass company for my insurer…read more Was able to get original Toyota windshield glass. Once it arrived, installation was quick. No problems, looks great. Convenient location off Bell and I-17.

Rock chips happen, and sometimes those turn into cracks. And if you have an old truck like me with…read moreoriginal glass, you might be a little nervous to get it replaced. Is it going to fit right? Will that blue glare strip be at the top? The only way to find out is just to do your research, find a glass company that specializes in the older glass replacements and ask questions if you've got em (which I did). My insurance sent me to Safelite, but after reading their reviews there was no way I was going to trust them with my truck! I found Blue Chip and their amazing customer feedback online and gave them a call. Kelly answered my questions, and was humbled by my asking to switch from Safelite. The appointment was set, lobby was stocked with delicious snacks (even vegan) and drinks, and the bathroom was clean. Chris checked me in, and John checked me out when it was time to leave. Freddy did a stellar job on my truck, even grabbing me to show what the body of my truck looked like after removing the old glass (yeah, there was some rust there). He explained that while he can do his best to clean it up by grinding it, that there would be a chance in the future for leaks and would be unavoidable unless I got body work done to fix it, which I opted out of. I thanked him for his transparency. Mind you, I have a 1999 GMC Suburban, which is not perfect, but I don't mind it. Freddy showed me my glass when he was all finished and I couldn't have been happier! I met Kelly in person as I was leaving and find that he is a great business owner who really cares about his clients and their experience with his shop. This is the type of business I have no problem supporting every time, and if I need them in the future, "I'll be back".

Damn Dave, you're legit my new favorite glass shop, not that I had a "favorite" glass shop before,…read morebut when it comes to chip repair, you're my new go to. With $30 (cash price) $40 (credit card) chip repair option, your service is a breath of fresh air between deciding to try to self repair with a kit that probably won't work amazingly well since I'm not a pro at glass repair and calling in a big national company and getting charged extra to help pay for their marketing campaigns. Caveat with Dave's chip repair, they're not mobile and they're available only Monday to Friday from 8 - 330 for walk in repairs, first come first served. My wait time was about 30 minutes today, so not a big annoyance for an auto repair. 5 stars for the reliable and reasonable cost repair, 4 stars for limited repair availability. They're available for mobile service on a full window replacement. I'll more than likely check back if ever I need one of those. Super glad I found Dave, hoping to never need him again. Unlikely because, well, we all live in the desert and you're just about guaranteed a window chip at one point or another down the line.

WOMEN BEWARE! I spoke to Corey on the phone and he was very…read morepleasant and helpful. We got on a conference call with my insurance company and worked out the details for my windshield to be replaced and completely covered by my insurance company. Corey called me back to get the correct VIN number, because he didn't have it right the first time, so that he could order the correct parts. I was to drop my car off at the designated location, a tint shop that they use often and that I also use. As I arrived to pick up my vehicle, the tint business owner looked over the receipt and the work done by Dave's Metro, and he seemed irritated and disappointed. He showed me the bill and said that this was my copy. He pointed out that there was a front window camera charge on there for around $300. He asked if I had that and I said no, that I've never had a front window camera. He called the windshield company and got that taken off immediately. He also noticed they did not charge insurance for a tint visor, the work that he did. He was able to get that changed on the bill as well. When I got home, my husband noticed that the molding kits were not the right size and that they were flaring off the sides of my windshield and not fitting correctly with the rest of my vehicle's molding. He warned me not to go to the car wash because we weren't sure if the windshield was even waterproof with this shoddy work. I also started hearing a rattling sound every time I accelerated past 50 mph coming from the top of the windshield from inside the car while I was driving. I surmise this is from the ill-fitting molding flapping, shaking and vibrating in the wind. An original Ford part or OEM (original equipment manufacturer) part is priced at around $105 for that exact brand new molding kit for my vehicle. DAVE'S METRO AUTOGLASS charged $481 for this exact same part, and this is not including labor. They also charged 3.5 hours to do this job which is extremely excessive. This type of job usually takes between 30 minutes to 90 minutes to complete. Appointment 2 My husband spoke to Missy on the phone a few times regarding the inaccurate bill charging extra for parts I didn't have, like a front facing camera on my windshield that added $300 to the bill, and she asked, "Why do you care? We are submitting it to the insurance company. You are not paying". He said, "Shouldn't the job be done correctly? My wife's car has the wrong parts on it and you charged her for a brand new, correctly sized molding kit for the vehicle in question". Missy also said that it was up to the insurance company to set pricing for labor hours. My husband talked to our insurance agent and he said no, this is completely false. My husband called today and spoke to Jessica, who said we could set up an appointment for them to fix their repair job mistakes. We set up an appointment for today, Wednesday, September 3, from a window of noon to 3 PM. I waited down at my husband's work, which was the place of meeting, from 11:30 a.m. until 3 p.m. and no one showed up so I drove my husband's car back home. He waited there. He then got a text at 4:21 p.m. that their ETA was 15 minutes away so they arrived at 4:35 p.m. He was able to repair one side of the car's molding kit, but did not bring enough parts to repair the other side. The technician said that they had given him two driver's side molding kits instead of one driver side and one passenger side molding kit. We now have to bring the car back on Friday from 8:00 a.m. to 3:00 p.m. to get the other side repaired. The technician said that he would take care of the appointment and equipment. Appointment No. 3 My husband drove my car to his work today and the technician arrived at 9:30 AM to do the repairs. My car is finally finished and the work that was supposed to be done correctly on August 13 has finally been completed. It has taken us a lot of time and labor to get what we paid for in the beginning, a basic installation of a windshield and a molding kit. The moldings don't look as good as they did before I brought my car into Dave's, but they do look better than the first mis-sized moldings that they put on. There is no more shaking and rattling coming from the upper windshield area now when I drive either. In the past, I have had my windshield repaired in the parking lot of my employment while I worked by Safelite auto repair. I've never had an experience as horrific as this. The windshield was put in perfectly with correct parts within an hour time. It is not worth it to go to dave's Metro auto glass. You will pay for it with lost hours and lost dollars in the end. Save yourself the stress and running around required to just get what you overpaid for in the first place.

They are professional, courteous, and very, very knowledgeable. The cost for their services was…read morevery reasonable.

After my windshield replacement disaster a few years back, I was more than a little nervous to have…read moreanother one replaced. But I needed one done. Some researching and i found Debra and Jesse with Mountainside Glass. Debra handled the insurance claim for me so I literally had to do nothing on my end. And both Debra and Jesse reassured me that they would take good care of me. While Jesse was there, the hubby asked about a chip in his windshield and Jesse took care of that since he was at the house anyway. Chip repair was pretty reasonably priced. From the first call last Monday with Debra to Jesse performing the replacement 2 days later, it was nothing short of a great experience.

My power window stopped working last night. I stopped by your business this morning and you…read morepromptly assisted me and fixed my vehicle. Thank you so much for your outstanding customer service! You guys Rock!!

You know what makes it great? the recommendation to go to the Mexican food place just east of the…read morestore. good food. That came from the tech at the site. ...WOW. The other thing that makes this place awesome Sauce. Friendly and helpful. There was a mix up on the quote. They honored the price of the Mix up.. no matter how I tried to correct it. .. someone else wanted $745 to fix this with a 1 year warranty. They fixed this for below $450. From walking in to walking out.. 10 out of 10. Let you know later if the window last the one year.. I got more business for them. Signed .. Sinbad! (-)

Needed to have my windshield replaced due to a large rock chip (thank you SR-51!) that started to…read morespider out. Found Expert Auto Glass on yelp and after reading the reviews I decided to give them a call. Spoke with Erick, he provided me with a cash quote and the installation date and time frame was set up right away. Matt was the tech that came out to do the repairs, arrived 15 minutes before the beginning of the time frame and was done in just a little over an hour. Matt was very professional and everything was left clean and shiny with instructions following the replacement. I would highly recommend Expert Auto Glass Repair.

Short and sweet:…read more YES.. don't doubt, don't wait.. just call! I don't think there is anything I can say that every other review hasn't already said.. but this was THE BEST car window replacement I have EVER had!! (And I've had quite a few broken windshields...) The deets: From the moment you call, the process, the guidance, the kindness, the ease, the replacement, EVERYTHING went off so smooth... I was like WOW!! When you call they get your details and call your auto insurance company with you.. they know what to say, how to guide everything and prepare you for the call (as if they've done this before ) After that your insurance company sends you a link, submit some photos... and BOOM! I think the whole process of booking took less than 30 minutes. They did mention Liberty Mutual is pretty great to work with.. so I have to give them a little shoutout too!! I was scared since I had let it sit for a few weeks and from summer the cracks went from small rock hits to spiderwebs across the car.. but luckily my insurance covered EVERYTHING!! Huge blessing cuz I didn't see glass coverage on my policy. So no cost to me.. super quick and efficient.. and really friendly people!! It's not really a negative.. but these guys are so busy, plan for a few days to get it done. I called on a Saturday and they were there on a Tuesday.. so still super quick! The guy that came was fast, efficient and was in and out in no time!! They made sure to get all the details ahead of time and even asked that I take a picture of the old glass type so they could match it since I had an electronic rear view mirror. Everything works great, I can see clearly out my windows now and they did a GREAT job! Thanks again!!

Xclusive Auto Glass was on my insurance companies recommended list for glass replacement so I gave…read morethem a shot. They were responsive, replaced my windshield quickly and calibrated my car sensors. Will use again when those highway rocks take out another of our windshields. Make sure you have glass coverage on your insurance, people!

They accepted a job that they couldn't really do easily. Did not have the expertise they promised…read more After a few attempts and wasting several hours of our time finally figured it out. My SUV required calibration and it wasn't that unique yet they took weeks and blamed it on the insurance. I had full glass coverage so never saw the price. Later I found out they charged my insurance company over $4600 for a new windshield. Which eventually looked negatively on my insurance history and my rates went up. Maybe that is the price but for that amount I should have had white glove service and it was a huge pain with extra difficulty due to lack of communication. Will not go back there.

Great windshield replacement service! Provided Mobile…read moreservice so I didn't even need to go to the shop to have it done..so convenient for us working professionals or lazy ones on our off day (that was me lol).. they traveled to me and installed the windshield on my car very quickly. Provided Affordable pricing esp with not having insurance and paying out of pocket. They offer lifetime fixes on future chips or cracks on the windshield they installed..

First off, Doug who assisted me getting my windshield replaced is absolutely beyond professional…read moreand amazing! He was able to get one of his top specialists Jessie to my location and under two hours and finished everything along with calibration that needed to be done and just under two hours as well! I highly recommend this company and will be using them in the future!

Francisco was on-time and very easy to work with. He's clearly got plenty of experience under his…read morebelt repairing and replacing windshields. Both him and his partner who handles recalibration made this an easy transaction. By far the most competitive for windshield replacements i saw across all my quotes here on yelp. Money well spent and service most appreciated!!

10/10 I highly recommend Flaco's Auto Glass, by far the most affordable for window replacement in…read morethe Phoenix area! I called about 8 places for quotes and Flaco's Auto Glass did it for half of the cost of all the other quotes! My car window had been smashed out. Francisco got me in the next day and replaced the window within 20 mins! He was very communicative about when to expect his arrival and was reliable! The new window works perfectly and looks lovely! I am so grateful them!

Had a rock chip in my windshield. They were very responsive and came to my location promptly. The…read morerepairs were done in about 10 minutes and now I can't even see where the chip was! They handled all the paperwork with my insurance company and there was no out-of-pocket cost. Highly recommend!

Another amazing job. These AZ rocks are a pain in the a$$. See N Clear is my go to. 3rd time I've…read moreused them. Quick to respond, quality work, and affordable. Tony did great. Highly recommend!!!