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    JM Premier Wireless

    1.0 (3 reviews)
    Closed • 8:00 am - 6:00 pm

    Services - JM Premier Wireless

    Internet service providers

    Security system repair

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    Optimum Bryan - Chat convo - NOTHING HANDLED!!!

    Optimum Bryan

    (274 reviews)

    I'll give them two stars, just because the technicians who came out to my house on two separate…read moreoccasions were pretty cool, and fast. Basically the missing three stars amounts to horrible Internet service, especially not getting the real speed that I had paid for, as well as the incident which occurred today. So today I came to return my cable box(SL200 HD Receiver), plus the remote. I had called ahead with the automated number to see if there was anything else that I needed to return to them, modem or router, as I couldn't remember if I had rented them or bought them(I bought theirs, but I should've bought my own from the get go). Get there with the two things the person on the phone said that I owed them, the remote, and the Receiver, and turns out I owe them something they never gave me, two somethings actually. I magically owed them a DigitaLink box and its remote, even though the apartment complex I had moved into was on its list of apartments that didn't need the box. The complex I had moved into prior to this one required it, but I moved out of it before Suddenlink put its "foot down" on the rule. The excuse of the person at the desk, was that I must have had an older tv and that's why the technician had "given" me one, even though my setup didn't require one and I had never been given one. Basically, Suddenlink changed me an extra $55.00 for something they never gave me that I never needed to have, not to mention how they kept charging me for two months after I moved out of the first apartment and kept harassing me for the equipment that they claimed I had taken, even though I was using it in my new apartment.

    Worst ISP ever, terrible customer service, quality, and value. There's not one good thing to ever…read moresay about this company.

    Securimax

    Securimax

    (97 reviews)

    I had a great experience with Securimax. Jack came to my home for a free consultation. He…read moreimmediately pointed out that the doors and locks in my house were wired for a security system but the previous company did not even use it! Jack was very knowledgable and listened to my concerns and the type of system I wanted. You can tell he's been in the business a long time. He was able to work with me to set up a great system within my budget. It feels good to know I can take a short drive and talk face-to-face to the friendly people at the Securimax office if any issues pop up. Donna was particularly helpful in getting my notifications set up just right. Highly recommend!

    So we had a security system installed by Securimax in 2023 and experienced nothing but problems…read morewith the system. The panels never worked right and had a tech on several occasions and was told it was my internet that was causing the problems. Finally, after 3 years on constant issues I called to cancel the service and was informed I needed to send an email and they would cancel. No one tried to keep us as customers and resolve the issues. Additionally, 2 wks after cancelling their service the monitoring station called us 15 times saying they were receiving trouble signals. When I talked to the monitoring station, they said they had not received any information about the cancellation. If you are looking for an alarm company think twice about using Securimax. Very unreliable

    DT Security-ADT Authorized Dealer

    DT Security-ADT Authorized Dealer

    (78 reviews)

    DT Security provided exceptional customer service, offering clear and detailed explanations…read morethroughout the installation process. Danny and Angel were incredibly helpful from the start to the end, making the installation a breeze. I couldn't be more pleased and secure in my new home thanks to their expertise.

    DT Security's Danny and his installer Angel are excellent. We'd been with ADT/Brinks for 37 years…read more Our current system had been hard wired into the home we built in 2002. Its notices went out on a landline via Spectrum. Spectrum was out so much lately, (actually constantly), our system kept notifying that it'd lost communication waking us every morning between 3 and 5 am. We did not know dropped communication was the error. ADT did not know what the error code was. We attempted to resolve the issue over a 2-3 week period with ADT, including a 45 troubleshooting time after pushing ADT's AI to get a human tech. The tech could not even find what our error code meant. He could not resolve the issue, but wanted to install a new system with all new equipment. A second ADT tech the next day had me show a pic of our control panel and she immediately looked up the error code and it was dropped communication. She too wanted to take everything out of our system and start over. The estimates for two ADT sources were off by several hundred dollars. I was told the less expensive one was not correct even though it had a price guarantee until August 28. I was fed up. I went to AI. It said pull the AC plug on the system, it tends to hang on to error cords. Thank you! That stopped the beeps. We went through one more episode with corporate ADT and ended more frustrated. I looked for top home security system installers in the Bastrop area and DT Security (Round Rock) was on top in Yelp. I called and instantly reached Danny. He took us through their whole process, including taking advantage of the well installed original sensors. We reviewed Danny's contract. Our system would still use ADT (DT Security is a licensed ADT installer). The very next afternoon DT Security's installer Angel, upgraded our system to cellular, attached all the trip circuits we had, added new equipment when necessary and was done in 3.35 hours with everything working perfectly. Angel first met with my wife Chris and I, explaining everything in detail he was going to do. He was very considerate of our time and kept us informed through out the install. This morning I had a question and sent Danny an email. He called me within an hour and walked me through something I'd missed. So no 30 minute holds on the phone, no AI to negotiate with, no being passed from tech to tech, just good solid "local" services. After dealing with ADT for weeks, this was certainly a breath of fresh air and excellent service. This was a strong reminder to deal locally.

    JM Premier Wireless - isps - Updated October 2026

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