Astound internet service was installed Feb 6, 2026. On Feb 26, 2026 they had to come out again due…read moreto an error message repeatedly saying "no internet". The the original installer apparently didn't complete the job and neglected a step. On March 30, 2026, I started receiving the same error message "no internet". This went on for 2 or 3 hours before internet service resumed without constant interruptions of no internet service. Yesterday April 8, 2026, at approximately 2:48pm I started receiving the same message "no internet". I rebooted, shut everything down and restarted. It worked for about 5 min before saying the same thing. So I called Astound and was told that I was going to need someone to come out because something was wrong AGAIN! I've only had Astound for 2 months and a technician has been required twice within that time frame. So everything I've heard about Astound appears to be true! Very Dissappointed!

Avoid this company and their predatory pricing at all costs. They are charging us way, way, way…read moremore than than is reasonable for the insanely low level of service they are providing and when we try to cancel they want nearly 10K in early termination fees. There are much better options. Edit: I contacted customer service prior to coming here. That's where I got through nearly 10k to cancel figure. I don't know how you can justify $500/month for 100mbps service and then charge that absurd cancellation fee, but others need to be warned about you.

I contacted this company to come and run cat6a and cat6 for some network gear and PoE cameras. I am…read morevery happy with the results and will most definitely be contacting them again for any next work i need done. The work was exactly what I asked for and the final result is very clean.

Fusion saved me a ton of time and effort by racking and configuring my UDM Pro, PoE switch and…read moreinstalling APs throughout. Everything worked perfectly. I will rehire them for future work.

I had Spectrum for a year on their introductory price, and everything went smoothly. But as soon as…read morethe 13th month came around, they raised my bill by $15. I called customer service to see if they could offer a better rate, but the representative told me I was already getting a great deal for what I had. That same night, I called T-Mobile and switched to their 5G wireless home internet plan for $30 a month, plus a free month and a $100 gift card. When I called Spectrum today to cancel, the representative suddenly offered to lower my bill to $20 a month, down from $55. They were practically begging me to stay. At that point, it was more about principle. If they could offer that kind of deal now, why didn't the representative the night before transfer me to someone who could negotiate the price? Instead, he acted like he didn't care, and now I feel the same way about their company. So I went ahead and canceled and moved on. When you take peoples business for granted, you lose them.

I have internet service with them and I 100 % would not recommend it. It's seems the internet goes…read moreout quite often. I say probably a couple of times a month. It also takes over an hour to 2 for it to come back. Once my contract expires, I am going with a different provider

He did an excellent job installing our service at home. He was professional, efficient, and made…read moresure everything was set up perfectly before leaving.

kenneth hyatt kh308p…read more Best tech I ever came across. He went beyond and above to do his job. Thank you!

We have been happy customers of Press8 since the summer of 2012. Migrating lots of existing direct…read moredial numbers into our own purchased VoIP equipment and getting it all programmed and set up was a challenge, as expected. Our competent but technically inexperienced CEO (yours truly) needed lots of hand-holding to get it all done, which Martin Field provided patiently and expertly. Once set up, there have been few minor problems. More importantly, the sound quality in HDvoice is great, the monthly cost is highly economical (and simple to understand) and the service when needed is top notch. We are a small family-owned Texas-based business that delivers service better than the big boys; it is nice to to business with similar companies that have the same approach! Press8 is high on our list!

I have never met these guys, I don't even know what they look like or who they are. What I do know…read moreis that they are always with their sleeves rolled up whenever something is needed of them, problem or request resolutions are provided far quicker than I can anticipate and I have been in Telecom for 20+years. The only regret is, I can't provide more business for them, office politics and all; working on changing that fact though.

What an absolutely infuriating experience I've had with Reallinx. After spending a year with Time…read moreWarner Cable Business class I was sold to Reallinx by a sales rep that quit about a week after I signed a contract with them. For a minimal savings per month, I was sold on 'local friendly service' that was more personalized than dealing directing with Time Warner Cable. Not even close. From the get-go we started noticing hiccups in the service. Slow internet speeds (slower than advertised), increased downtime and spotty customer service. After having to move offices and maintain our internet service (we're an internet-based company), we were made to sign another 1 year contract with them. Within a month of signing the new contract, we had enough. For 3 months, they had charged us $1400 over our invoice. We had increased downtime, enough to where some days we needed to send employees home so we could get our work done. What was Reallinx response? "it's not our fault, it's time warner's fault'. Every. single. time. We would call Reallinx, be put on hold, and wait while they called TWC to figure out what was wrong. Why can't I jut called TWC directly and deal with the problem faster? What's the point of Reallinx? TWICE, we had a Time Warner Cable tech come to our office telling us that Reallinx support had no idea what they were doing. The customer service has been terrible. So I'm an unhappy customer, I would like to terminate my contract. However, while Time Warner Cable (the REAL provider of our internet) has a flat termination fee of $175, Reallinx has a termination fee of the 'remainder of the contract', meaning...just about the full year that we have to pay. Ridiculous. Even though we've given them a 30 day notice to not renew our contract (standard among most industries), we've just been informed the fine print reads that they require a 60 day notice. We're now locked back into yet another year with a service we absolutely do not want and do not recommend. We either pay them for a full year of service, or stay with them again. Ultimately it's our fault for not looking at the fine print, but seriously. They don't care about their customers, they have no interest in whether we're happy or not, and hold us to an unfair contract. Not local business friendly at all. I do not recommend them at all, and will continously tell all my central Texas customers and colleagues to stay far away from them. Worst integrity I've seen in a company in Austin in years.

I didn't think it was possible to have poorer internet and customer service than Time Warner Cable…read moreor Comcast. But then, we got Reallinx and it is by far the bottom of the barrel scraps. Here are the main reasons: 1) Shotty internet. We never had a reliable stream of internet at our office since we got them. Although Reallinx resells through Time Warner Cable, we rarely had trouble with TWC directly as far as internet connection goes. 2) "They don't know WTF they are doing". There were 2 times when the Time Warner representative came out to our office to pick up the old equipment since we moved offices. Unfortunately, there was a mixup in communication between Reallinx and Time Warner, so they ended up taking the working modem, which took our internet down for a day and a half. 3) Billing incompetence. For 3 months from Nov '14 - Jan '15, they overcharged and billed our account an additional $1,400. Reallinx had no idea what happened and they did eventually reverse it after those 3 months. It was pretty damn annoying having to deal with it in the first place. 4) Ridiculous termination agreement. This is the most absurd termination fee that I have ever seen, and it's my fault for not catching it and signing up for Reallinx in the first place. Most places like TWC have a flat termination fee of $175 if you cancel, and you have to give them 30 days. Not with Reallinx! I gave Reallinx more than 30 days notice, and they replied with needing 60 days notice, or else they will charge us the remainder of the contract (which is pretty much the rest of the year). Stay away from this company fellow Yelpers, this company is garbage.

If I could give Leo with Telco more stars I would. Leo came to clean up the mangled mess we had in…read moreour data closet. If we so much as opened the door, something quit working. Our phone and internet frequently went down due to loose wires. Leo took care of all that. He worked magic in the closet and now it is clean, organized and we don't have to worry about our phone and internet going down. He was pleasant, kept me informed throughout the process and cleaned up when he was done. The price was fair and he scheduled us very soon after we called asking him to come do the work. We could not be happier! This is a company you can trust to do the job right the first time and even better than your expectations.

From the owner: Telco Data specializes in Business Telephone Systems, Hosted Telephone Systems, VOIP Telephone…read moreSystems, Traditional Telephone Systems, Structured Cabling, Data Cabling, Voice Cabling, Data Wiring, Voice Wiring, Telephone Wiring, Fiber, Coax, Telephone Service, Voice Service, Internet Service, Server Installations and Upgrades. Business & Commercial Services Only - No Residential Services.

In South Austin section of Austin, Texas. ITC Service Group contractor to install Google Fiber was…read moreoutstanding. Arrived on time and gave us the option to arrive early, he did. Big job included drilling walls and digging in the yard. Took two and half hours. He answered every question that we had and made certain that the whole house was covered. He made sure that equal (Alexa) was covered and the alarm system was properly on the internet. Our technician who installed was Hector DeLarosa.

On January 2026, Google Workspace was added to the Business Phone and I did not have knowledge of…read morethis until I checked the bank transactions. The ABC Bank decided they will charge $30 for all stop payment so that's a price increase this April. 2026. There $2K minimum Business Account balance in effect and $12 will be charge for any lower amount in the account, so it's my life lesson now. Business Phone from Google is not available for 78701 zip code on 3rd St. Downtown, Austin, TX. One Agent told me Business phone is available but lied, phone with GFiber is only for Residential/home phone that I know of in April 2026. After porting the business phone number that took 15 days they told me Business phone was not available so use GVoice (thanks Abe?) and it was free to link to your cellphone. They charge me for Workspace for two months: March and April after I cancelled GFiber internet with them on 2/27/2026. There is no phone number to call for Google Workspace, and I can only chat with GFiber customer service Live agent named Oscar. The phone number (855) 418-8326 is for GFiber. There is no live support personnel or phone number for Workspace Billing Support to get reimbursement for March and April Standard Tier ( that I did not sign up for but was billed for $12.62 after $14+ in February). I have the invoice but it does not have a phone number or email address for Google Voice Inc.1600 Amphitheatre Parkway. Mountain View, CA 94043. United States. Federal Tax ID: 20-3699496 I cancelled once I signed in as an admin. When cancelled, Google deleted the account and I cannot use the old gmail address to sign back in so none of the Chat Bot or prompt can give me a Live Agent. (Learn from me). "Sign in with an administrator account To sign in to admin.google.com, use an administrator account for a managed Google service, such as Google Workspace or Cloud Identity. Learn more about Google accounts." I don't know who to talk to because there is no one and each department is separated. I think I hate Google more each year. How to contact us Contacting support requires having the Support administrator privilege. You can now use Concierge for support. Sign in with an administrator account to the Google Admin console. If you aren't using an administrator account, you can't access the Admin console. At the top right of the Admin console, click Get help . (Optional) If you have multiple products, in the Chat with Workspace support window, click Product, select the product you need help with, and then click Submit. Describe your issue and click Send . (Optional) Click on any of the suggested sources shown below the reply. To be connected to a Google support representative, enter Contact support and click Send . You might see a message that says you've previously contacted support. If your question relates to an existing case, click Support case and then select the case name. Otherwise, select This is a new issue. Select one of the following: Click Chat to open the Connect to live chat window. Click Email to send an email to Google support. If you selected Chat, in the Connect to live chat window, do the following: Select your support language. In the Provide more details field, enter a full description of your issue. Click Connect to agent. You are returned to the Chat with Workspace support window and placed in a queue until a Google support representative is available. Having trouble accessing the Admin console? For help, go to Can't sign in to the Admin console. Get Google Workspace help online

Thank you for all you for helping me make sure my Starlink was install professionally and he made…read moreaure everything was connected and all working for me before he left. It was such great service from the lady I spoke to who got me scheduled, I respect they let you know every step by step of the process they never left me hanging. Thank you! My service works Great and Starlink looks So good on my Smart Home.

They are terrible. The installer would not go on our roof to set up the bracket and dish so my 69…read moreyear husband went and did his job. He hooked up the long cable( need the shorter one) and they said they would send the same guy to do that. So they didnt send anyone. we have 100 extra feet of cable and the only way to fix it is for my husband to do it. the service went out for over 24 hours 2 weeks ago. they said they could get some one out in about 5 days. my husband went back up on the roof and the dish was completely off the cradle ( half way down the roof). clearly the installer had not clicked it in properly before my husband installed it. My husband fixed it.. i guess he is a verified Starlink installer now. we paid for service.. which there is none. i have photos and would love to share if anyone needs them. This company should not be in business and not representing the Starlink product. They don't have qualified employees, they don't care, huge rip off. stay away.. very sad to spend this much money and have to do the job yourself.