Ali is the real deal, he helped me out as soon as he could! I thought my PC was done for after I…read moredid some major upgrades to it. I spent an entire day trying to fix it and it was still not working. Ali got it back up and running in a few of hours! Do not hesitate to let him fix your PC. From now on he's going to be my go to person for any computer help!

Once again Ali got my laptop back up and running when I had just about given up!…read more He agreed to work on my sick computer even though he had other jobs, and I'm grateful for his flexibility, expertise, and resources. South Austin computers are in good hands when Ali is working on them. Thanks Ali.

Rafael did an amazing job of cleaning my condo. It was above and beyond what I expected. I am very…read morepleased. I highly recommend this company!

We hired this cleaning company because we urgently needed our house cleaned for rental showings…read more They offered same-day availability, which was the main reason we chose them. They charged us $300 for a 1,509 sq ft house -- despite the fact that the home had brand-new blinds, brand-new flooring in all three bedrooms, and no refrigerator to clean. This was absolutely not a discounted or bargain price. Before hiring them, they specifically promised they would come back and address anything my realtor found unsatisfactory after the cleaning. Based on that promise, I paid them in full immediately after the service. A few days later, my realtor inspected the property and found the cleaning quality extremely poor. She provided them with a detailed list of areas that were still dirty. One toilet was so poorly cleaned that my realtor cleaned it herself. On another toilet, instead of properly scrubbing blue staining inside the toilet, they simply suggested replacing the whole toilet altogether. That alone tells you the level of effort they put into the job. The dishwasher was still dirty. Windows, baseboards, drawers, and other surfaces were visibly dirty. There were even cobwebs still hanging on the walls. When I contacted them to come back as promised, their attitude immediately changed. They were rude, dismissive, and kept delaying scheduling. I gave them my husband's number to coordinate a return visit, and they said the earliest they could come was Saturday (nearly a week later). Then on Saturday, they suddenly claimed they would not return unless someone was physically present at the house to inspect their work. This made absolutely no sense because they already knew the property was vacant and that we were remote landlords. They had completed the original cleaning using an access code with nobody present, so this was clearly just an excuse to avoid honoring their promise. After that, they stopped answering calls from both me and my husband entirely. The house was still dirty, and we ended up paying another cleaning company to redo the entire job properly. Unprofessional, dishonest, and extremely poor-quality work. I would strongly discourage anyone from using this company. Respond to the owner's response: you lied! (1) The toilet was totally cleanable. The second cleaner cleaned this toilet with no problem. It looks very clean now. But you even didn't try and simply asked me to buy a new toilet. What a moron. Another toilet shown in the picture showed how my realtor easily cleaned after you still left it dirty! (2) my husband said he didn't clearly agree to have someone come for you because your accent was strong and he couldn't clearly hear what you said. Simply not realistic for us to agree. When he called you, you also didn't tell him which day and time you could come back to clean the house either. Later when I called you to come back, I already explained to you why we couldn't have someone on the spot waiting for you because it was an empty house and we couldn't hire someone to wait for you there. You knew this already even before we let you clean our house at the beginning, because we gave you the house access code to come in and nobody was there! We told you our realtor would come a few days later to check and asked if you could come back to finish cleaning if she pointed out dirty places. You agreed which is why we gave you money to do it. Unfortunately we paid you in full on the same day you did the cleaning. So you can become a moron later. You simply didn't want to keep your own promise to come back to finish cleaning. You could simply say you would come back to finish cleaning what we pointed out and no more trips if my realtor found out more later. However you simply refused to answer our phone and disappeared! If you continue to lie in public here after causing us so much stress and financial loss by hiring a second cleaner, I will further seek related third party for help. I don't believe such a horribly bad company could lie like this in public.

My old friend and tech guru Paul Mullen was struck and killed by a truck while walking home on…read moreSouth Congress in November. This was heartbreaking on so many levels. I still can't believe it. Take care out there, y'all. For the first time in 28 years, I found myself alone at sea with a couple of tech issues that were increasingly problematic. Nerds in a Flash arrived late on a day that I was tightly scheduled and asked for considerably more than they had originally estimated (exactly the same job/problem I had described to them)... but redeemed themselves by cheerfully solving my problem and agreeing to the original estimate. Would I hire them again? You bet, but I recommend that you have them come in on a day that you have a flexible schedule, because your own time pressures are demonstrably unimportant to them.

My Surface 3 wasn't starting and from everything I found online it was unrecoverable so I ordered a…read morenew one. I called on Monday and let Michelle know that though my computer wouldn't start, I understood that the hard drive was still good and I needed to transfer the data to the new one. She was very nice and set me up with an appointment for Thursday with a 1 hour arrival window. As a business owner, I understand that because some problems take longer than expected, scheduling service calls isn't an exact science. The most important thing is communication. James ended up running a little late but he handled it perfectly. He called me with 10 minutes left in the window to apologize and let me know he would be a few minutes late, which he was (3 minutes). In my experience, if someone is 3 minutes late they consider that on time and they certainly wouldn't call and give a heads up. As far as the service call goes, not only did he get my new computer set up, he figured out what was wrong with the old one and got it running again. Ending up with 2 working computers never entered my mind as an option. James made sure that he took care of everything I needed and helped me with a few things I didn't know that I needed. It's been a while since I've had a set IT resource so it was very helpful to talk with James about the other services he could help me with in the future. I will definitely call Nerds and James the next time I need IT help.

We needed to recover data from 2 drives on my wife's work from home PC after the SSD card wouldn't…read moreallow the PC to boot up. Tom did a fantastic job of recovering all of the data from both drives. He kept us up-to-date on progress. Checked with us to verify that what he was seeing was the data my wife needed. He even tried some things after he had recovered the data to see if he could figure out why her PC might not be booting. Tom is professional, knowledgeable and prompt. He told us what he was hoped to do and then he did it. Tom absolutely went above and beyond for my wife and I at a time she was extremely stressed out about the situation. I recommend him 100% and would not hesitate to use his services again. 5 stars for sure!!!! Thanks Tom!!!!

If you are needing a hard drive/HDD recovered, Tom/IT Data Recovery is the place to go…read more On Saturday 01/07, my 4TB WD HDD with 8 years worth of videos and photos wonked out. Most importantly, I had almost 1TB of honeymoon photos and videos that hadn't been backed up. I googled "hard drive recovery Austin," which led me to Tom at IT Data Recovery! After reading his (well-deserved) glowing reviews on Yelp & Google, I reached out to Tom around 11:45PM via Yelp to provide full details of the situation. To my amazement, Tom responded back at 12:15AM and let me know to call in the morning. I was grateful for Tom's speedy and accommodating response since Google showed that his business is closed on Saturdays and Sundays. On Sunday 01/08, Tom & I spoke on the phone. He was honest and upfront with the pricing, provided realistic expectations of what ITDR can do, gave us the go-ahead to drop off the HDD at his office, and provided detailed guidance on how to find the office. I also had a lot of questions that Tom was more than patient enough to answer! The drop-off took no more than 10 minutes. Tom asked us which folders in the HDD were a priority (in case it crashed mid-cloning). For me - it was the Honeymoon and Hawaii folders; everything else was second priority. Throughout the following week, Tom provided progress updates via phone & e-mail. As an anxious person, it was reassuring that he was super communicative! Tom also shared with us a recovery agreement to sign via e-mail. On Monday 01/16, Tom let us know that he was able to recover perfect copies of the Hawaii & Honeymoon videos and 99.9%+ of the sectors after the repairs and multi-pass cloning. On Wednesday 01/18 (10 days after drop-off), we picked up our recovered data. Tom placed them in a 5TB portable USB drive that was compatible for both Mac and PC. Tom reminded us to make copies of the backup and let us know that ITDR has the data backed up for 30 days in case something went wrong after pick up (e.g., if it was dropped or mishap with the transfer process). If you are uncomfortable with that, you can also let him know via e-mail to wipe the data earlier. Payment was quick and easy, and Tom sent us a receipt via e-mail afterwards. Overall, everything from beginning to end was super professional and efficient. I highly recommend Tom & ITDR!

They are very professional. I have never hired someone to investigate a person before, but they…read moregave me the impression that they really know what they're doing. The great ratings brought me here and I was not let down. Additionally, they seemed personally invested in my situation. I could tell that they care about me and the people involved in my issue. I feel completely reassured about the topic I had them investigate. It was worth every penny.

Lighthouse Investigations is the team you want on your side when everything feels impossible. They…read morewent above and beyond for me during a very difficult and violent domestic situation. In such a short time, they pulled together an impressive amount of information with compassion and professionalism. I felt genuinely cared for, not just like another case. Highly skilled, discreet, and kind -- I would absolutely recommend them to anyone in need of investigative help.

Great messaging response time, fast availability and great service. Thank you!read more

Fixed Computer and answered all my questions. Even helped me with my cell phone problems.read more

Getting the actual facts when buying or repairing a computer is not easy to achieve. Patrick is…read moreright on target with his knowledge, service, information and products. He answered all my questions precisely and built up my computer by removing all bugs, making it upgradable to Windows 11 and the computer is now good for another 7 to 10 years. Their adherence to detail is exceptional considering how much information and technology they must deal with. Patrick just upgraded another old PC and once again he performs miracles. I was in the compuer business for 15 years before retiring. I was never as good as Patrick.

I have worked with Patrick multiple times over the years and he has always been a consummate…read moreprofessional and treated me right, if I have problems he's the first I call! Fair prices, great work ethic and quality results!

It is a real pleasure to write this review for Dylan. He is really onto something big with this…read moremethod and approach to coaching. First off, he is not evangelical by any means. He is not out to fix you, he is not out to show you something UH-MAY-ZING that only HE just discovered, any kind of bullsh** like that. He's just a guy who's been through stuff like all of us, but he offers a strong optimism and focus that I have not witnessed with other coaches or programs. Covid left my life in tatters and the bright side was probably that there was no way to go but up. However, up could mean many different things, and I wanted to get things right due to lost time and my general OCD tendencies. A close college friend introduced me to Dylan and away we went. I didn't feel lost, but I just didn't have good direction. Who was I after the pandemic? Who had I always been? A romantic breakup didn't help things - I needed a great coach, and that great coach became Dylan. Working with Dylan was empowering: I felt like I was showing up for myself. He never made me feel like he was doing me a favor; he never acted like an armed forces superior; he never got annoyed, angry or pushy - he just listened, reflected, and was patient in everything we did. He's plenty humorous too - we had great laughs about everything under the sun. He voices a lot of the negative phrases we tell ourselves in the deep crevices in our minds - because he's been there, not because he's Buddha - there's a difference. His modules are also fantastic - they are agnostic as to anything subjective such as religion or politics - they are simple, English-language modules that are focused on the self, the brain, and your mission in life. However, don't let this simplicity fool you: they reach deep inside you and extract what you've been wanting to extract: your values, your mission, and your purpose. They are not, nor do they promise to be one-stop fixes - I have been through the modules a few times - I always uncover something new. Dylan doesn't consider this module repetition as any kind of failure or shortcoming: in fact, he encourages it. We are always changing - why not use the same methods to uncover new information? I did, and it worked (and still works) every time. On a banal, but still necessary level, I know myself more after working with Dylan. I have more material for cover letters and interviews. I am more confident in what I say at networking functions. But you and I both know that it doesn't stop there, right? Right. I know what my place is in the world, and maybe, what I am meant to do. That's a gift that keeps on giving. I've been able to pay it forward (no no no, not by forwarding Dylan's materials!) by reflecting other people's values back to them and asking them good questions. We all help each other - and it works. Dylan's extended program of accountability and tracking is a godsend - I have made so much more progress as a result. I am not just a clearer and more focused individual after my work with Dylan; I am a better person overall.

Dylan and his program make you accountable for your actions and assist with setting goals and…read morefollowing through with them. With his program you are able to improve several different aspects of your personal and business growth.