Customer Service is outstanding. The quality of cleaning is superior. My final inspection went…read moreincredibly quick. I remembered what the unit looked and smelled like when I moved in one year ago and Okihime matched it and the realtor knew that. The value was above reproach. Some cleaning companies want to see your mess, square footage, pictures, and don't want to waste their time meeting you. Okihime was the exact opposite. They beat out all competitors and I interviewed a lot of cleaners. They were eager for my business, they worked around my schedule. They didn't pussyfoot around square footage or request to see pictures. They didn't need a credit card to hold a date. They were straight-forward and honest. I pray that I do not need to move ever again as it is the most stressful thing in the world, but if I ever need to move or refer someone to get their places cleaned for a moving, I will always remember and refer them to Okihime Cleaning Services. Oh yes, one more thing, they were early for their appointment and I was on time. Which never happens with cleaners. If you want a company with integrity, honesty, a commitment for excellence, trust me and go with Okihime. If you choose to go with another company and it doesn't go as well as you expected, remember this review. The pictures speak for themselves. As far as the other reviews go that give less than 5-stars? The owners go out of their way to make things right. These customers hold resentment and are probably going through a rough patch in their lives. As I said before, moving is super stressful. Show some grace. I am so thankful for the work Okihime did on my place to have my unit. From start to finish. I put my project up. They contacted me within a few minutes. We talked. Set a date within 48 hours. And I passed final inspection. They worked hard and for their hard worked, I also provided optional gratuity. When you realize just how much hidden spots a professional cleaner can help you clean up to make your place pass an inspection, you'll be so grateful. Okihime is absolutely a life save. Thank you so much!!!! The value was amazing too. Budget friendly for Hawaii people.

Chris was very professional and did a great job with a move out cleaning. Definitely recommend!read more

Had a great experience with Maid in Oahu. 3 ladies cleaned up Uncle's very dirty home!! They were…read moreon time and did a great job. Communication was on point. Even moved this around to take us sooner!! Highly recommend!! Sincerely Barbara Tamashiro

Filthy Maid in Oahu. Hair and soap skum in the shower. Dirty water in the kitchen sink. Dirt all…read morearound the refrigerator. They should be ashamed of the work they do.

Wow! I am so impressed right now, I am lost for words. Ariel's team did a fantastic job with our…read morehouse cleaning!! I cannot find one flaw about their cleaning!! Ariel was very quick with responding to my initial quote, and she was able to coordinate a time to schedule a cleaning! I am so happy right now with their immaculate service and thorough cleaning! They even cleaned my litter robot (a chore that has become a nightmare for me) and made it look brand new!! Her team members are so kind and are very hard workers! I will be booking Ariel's service regularly! Can't wait for my next cleaning!!!

Gisele and crew did an amazing job! They paid attention to detail and ensured the move out cleaning…read morepassed inspection. What truly made me go with them is that they scheduled a pre inspection to give me an honest quote when others quoted without seeing the scope of work. Thank you Gisele!

Scheduled to clean a property at 8am. They said it would take 3 hours. Waited 5 hours to hear back…read moreand heard nothing from them. Swung by the house and nothing was cleaned, no response from these people. I am selling this home and on a short deadline... unacceptable professionalism and I DO NOT recommend anyone use them u less you want your time wasted. Scammy and terrible professionalism by these people. Edit: they say I confirmed it when that is not true. They ignored my messages all day while I was waiting around. No response until this review was posted. You all see the screenshot. Be the judge. Good luck!

Marcelly did an amazing job cleaning of my home and cleaning the carpet as well. She responded…read morequickly to my request for a quote for carpet cleaning and move out cleaning. She was very professional as far as confirming the date and time that I needed her. There was no confusion about that! I would definitely recommend her for any move out and carpet cleaning!!

Nate (Dustbusters) did a fantastic job! He came out on New Years Eve for a water issue. It turned…read moreout to be a much worse water problem than I originally thought. He stayed for hours, until the problem was thoroughly solved and my place was safe from what could have even turned into a health issue. This guy really goes the extra mile! My only regret is that I can't give MORE THAN 5 STARS! You should take my word for it on this one: NATE IS GREAT!

Nate is my go to guy to clean between rental. Nate is detail oriented and easy to work with. I…read moreappreciate his professionalism and work ethic.

I hired this company for a deep cleaning of my townhome while I was between housekeepers and…read morelooking for a regular service. I was very disappointed with the quality of their work. I was told only one person would be available, but that should not have affected the standard of cleaning. They charged $400 for a subpar job. They did not take out the trash or clean the floors. I came home with my kids after a long day of work and still had to throw out the garbage and deal with dirty floors. When I contacted the company and sent photos, they blamed the issues on the fact that I hadn't done a walkthrough, and they did not offer to correct the problems. I do not recommend this cleaning service.

I am ver impressed with Pono Hale Cleaning Services. I left a text message with the cleaning I need…read moreto be done and received a reply back with a quote and date. Kelsey is very professional from our first text, confirming our appt the day before to the completed cleaning. Super hard working, efficient, & friendly. I highly recommend their company and will refer my friends to them. Keep up the excellent service!

Very professional and communicated very well when scheduling and day of. Her crew did an excellent…read moremove out job in a timely manner. Was quoted very fairly. Highly recommend her and her team. Thank you!

Needed someone to clean our windows, floors, and walls after doing some construction work. Despite…read moreKaui's busy schedule, she made time for us and came to our home to give us an estimate right away. Kaui and her assistant worked very diligently and was able to complete the job in a timely manner. Enjoyed working with Kaui and very pleased with her work and would definitely recommend her company to anyone seeking cleaning services.

I hired him to clean my 2-bedroom unit and shampoo the carpets, and I was blown away by the…read moreresults. He worked like Superman -- fast, thorough, and professional. I would definitely hire him again.

The gentleman that did my kitchen and two bathrooms did an excellent job and I have hired him to do…read morea second cleaning next month. Very dependable and hard worker with attention to detail.

Aloha Jolene! I just…read morewanted to thank you and Shyla for your help this past week! I got into a little pickle with an old injury that prevented me from doing things I normally would be able to do myself. You even kept your word and came out to help me on Mother's Day as I had a strip and wax company scheduled the next day. The work you did on my floors was nothing short of phenomenal. My place is looking and smelling cute again and I couldn't be happier! I would say to anyone out there having a hard time due to physical injury and even if you temporarily can't do things yourself. Don't be shame, ask for help and pay well for it. It's 100% worth it. Thanks again mama!

We've had the benefit of having Jolene help us with our move out cleaning as well as our first…read morecleaning in our new home. She is phenomenal! No exaggeration! She's fast and efficient and has great attention to detail. I completely forgot to ask her to clean something in our new home but I didnt have to ask because Jolene took care of it anyway! Highly recommended!

I have used MP services twice now for cleaning: the first time for deep cleaning and the second for…read morepost-construction after I had painters, flooring, and woodwork done within a period of four months. The crew did an excellent job and were very thorough. For the deep clean, they cleaned my family's apartment which had been neglected for decades. There were layers of dirt, dust, and grease and the bathrooms were in dire need of sanitizing. The MP service crew did such an exceptional job, and I was amazed at what they were able to accomplish. They are polite, friendly, and very competent. I would recommend them to friends and family without hesitation.

Friendly with great attention to detail. Talked through the process to make sure everything I…read moreneeded was cleaned. Recommend them.