I had shipped documents NDA on a Saturday well before the pick up time. As I checked on Monday I…read morenoticed that the documents hadn't left Ontario until that morning (0 stars for UPS). I called the store to file a claim, they took my info and said that they would file the GSR and I would have a check within 2 weeks. I thought that would be it. To my surprise I got a call from Beth on Tuesday morning letting me know that my documents did arrive at my location and that she had filed the GSR and to let her know that if I hadn't gotten a check in a week or so to let her know. It is amazing to know that customer service is still alive!!!! Thank you for the follow up!!!! It is so very refreshing that customer service and good communication are still a priority!!! This will be my go to store even though there is one closer to me!

Staff is well trained and polite. They get me in and out in a timely manner. I like that the store…read morehas a notary and other services.

This UPS store is great!…read more I came to do a return one night and it was quick and easy to do. Great service was provided by the worker.

I just left the UPS Store here in Claremont, and I feel genuinely disappointed with the level of…read morecustomer service I received. I was assisted by a staff member named Alejandra. While I completely understand that she's not being paid extra to go above and beyond but really your job is to push buttons and scan a barcode at a place of business designed to ship and receive packages? I made a very simple and reasonable request: I asked if she could help me lift a small package. I had already brought the item into the store using a cart, and it was positioned directly in front of the counter. I wasn't asking her to carry it across the store or do any strenuous lifting...just a quick hand to place it on the scale. Her response was, "I can't lift it, we're under medical orders." This was surprising to hear from two visibly young, able-bodied employees. It felt more like an excuse than a genuine restriction, especially when the task was so minimal. What was most disheartening wasn't just the refusal to help--it was the attitude. I wasn't asking for special treatment because I'm a woman. I was simply hoping for basic human decency as someone clearly about to give birth. The general demeanor I encountered felt dismissive, almost like "I'm not getting paid to do more than the bare minimum." It's not the first time I've experienced this at this location either. Even walking in with a box, struggling with the door while pushing a cart, no one offers to assist or even acknowledges the effort. I don't think it's unreasonable to expect that at a UPS shipping and packaging center, there would be someone available to assist with taking a package. That's the entire purpose of such a business. I didn't bring in something heavy, and I wasn't asking anyone to carry it across the store. I was literally already at the weighing scale and just needed help placing the item on it. The associate, Alejandra, said she couldn't help because she was under "medical orders" not to lift anything. While I can respect that some employees may have restrictions, it honestly begs the question: why would someone who can't lift even a light package or open a door for a customer be placed in a front-facing role at a shipping facility? If there are genuine limitations, shouldn't that be addressed through proper staffing or at least disclosed clearly? Maybe there should be a notice that says: If you need help lifting or handing off a package, please bring assistance. We're not permitted to touch any packages. That way, I could plan accordingly--because as someone who is 39 weeks pregnant, it's not safe or fair to assume I should do everything solo, especially at a location that advertises assistance with shipping and packaging. My expectations aren't outlandish. I expected basic, reasonable help in handing off a return. If that can't be provided, customers deserve to know up front so we can make alternate arrangements. This experience just doesn't align with what a "shipping service" should be.

The woman at the counter is so helpful and kind and patient. She really goes out of her way to make…read morethe mail process easy. She explains the process and what you need and all the pricing options. I wouldn't go anywhere else.

So glad i found this place!! It came up on apple maps when i searched for a post office to ship a…read morepackage off at since they were all about to close and i didn't want to wait in a huge line. Amanda at the front desk is SUPER friendly and both times I've gone I have been in and out of there in literally less than two minutes. The only packages i ever really ship are to my long distance friend, so thank you Postal Connection for making it such a smooth and simple process to help me connect with my friend :) Definitely would recommend this spot to anyone!

This business has gone done hill since the older husband and wife owned it. Then some guy bought it…read moreand he he would always be at JD Allison's bar hugging a bar stool while slamming drinks. During covid me and two other family members had covid relief checks stolen from our p.o. boxes a total of 7 checks between three family members. Now the girl working in here works about 2 hours a day. Place is closed by noon and she has an attitude when you ask her why you can't access the business. The writing is on the wall. This place won't make it much longer.

This business is almost NEVER OPEN! And she doesn't seem to care…read more Businesses need to get their mail 6days a week, but it's a guessing game with this owner when and if she'll be open. The previous owner had it open 6 days a week; 7am-5pm Mon-Fri, 7 am to 1pm on Saturdays.

We booked a Uhaul at Crystal Alkaline Waters and when we arrived the owner said he gave it away…read more So we saw this place also did Uhauls and had one available - customer service was great! The woman working the front was sweet and greeted us when we walked in. I think she was the owner. She was doing a DHL shipment for a customer in front of us that was taking a while, but the owner kept acknowledging us and explained the international shipping takes a bit longer than regular shipping. Getting the Uhaul was easy as-well and she explained everything to us! Cute little shop with a variety of items. Would come here again!

My son dropped off a package for me (with a dress inside) for a return that was delivered by…read moreAmazon. He said the blonde older woman took the package, scanned it, typed it in and said "OK" he asked "is that it" she said "yes ok" he left thinking it was taken care of. So after noticing my return wasn't being completed, we realized he went to the wrong mailbox center! I went in to ask the woman about the mistaken drop off! She said "nothing is here" she didn't bother to look around to search or offer ANY EXPLANATION!! It was dropped there -so it's there somewhere or other coworkers took it? I firmly asked her are you sure it's not somewhere here -she semi looked in one mail bag -just shook her head "nope nothing in here"! I then called her & asked her if she could look at store video from @10 days ago if I gave her the exact date..she said "I am NOT going to do that" then I told her "OK"and she hung up on me. I consider this theft. I looked at all the Google reviews as well as on here and CLEARLY obvious there's something very wrong with THIS STORE & HER harsh energy she exudes on customers. Something shady about this! Pic of dress below!

I have hired High power logistics to unload the container in Montclair. The boss Sergio was very…read morenice and polite, and his crews acted on timely, professional, reliable, rapid manner. It is the top team for lumber service. Highly recommend!!!

From the owner: Especializados en lumper service para cargar y descargar contenedores en bodegasread more

Walked in to have something notarized. Didn't have to wait to long and there are so many things in…read morethe store you can browse around. Marion was so nice and very helpful.

Check in for 15% off ( excludes notary services and live scan)…read more I had a pretty good experience here this morning. I needed to get a couple of services done. One service was passport photos. I went to the back with Marian to get the photo captured but she said there was a shadow because of the poor lighting. She suggested I just get a refund and go elsewhere like Walgreens for the photos. I agreed because I didn't want my photos to be rejected. There was 2 ladies working including the one helping me. A man had come in with a package but he was not able to be helped in time (he probably waited 10 minutes) so he walked out. I heard the other worker say their coworker was going to be late because her dr appointment was in OC. Overall my experience here was fine and convenient. I think I got here at a good time (9:45 am) when it wasn't busy. I may have not had time to wait otherwise since they were low in staff this morning.

The new owners are amazing! I've stopped many times to have my eBay packages sent STAT! Quicker and…read moreeasier than going to the Post office. Thanks for always being helpful and FRIENDLY. The remodel looks great btw!

Post Box Plus is a perfect place for your postal needs. FedEx, USPS, you name it, the Owners are…read morethere to assist. Seeking a mail box, it's comes with a street address unlike other postal centers. Super friendly family-oriented place, give it a try! - LAS