Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

My experience at honest automotive was smooth and hassle free. I originally came in for an oil…read morechange and to get my tires checked out and was quoted $105 which I felt was a fair price. I ended up needing more work done and while it was expensive as cars are it didn't cost an arm and a leg. Gia the manager was also just pleasant to talk to and very communicative overall. She even offered to let me come around the desk to type in my credit card number for privacy which I felt was a thoughtful gesture. Overall my experience was great and my car feels better! Thanks honest automotive!

Took vehicle in to have the battery replaced due to service recommendation from dealer. Had…read morepreviously used Christian brothers, and they did not disappoint as they took care of the installation and the cost was reasonable.

Provided an overall inspection. Took great care of myself and the vehicle. Also, had alternative…read moreoptions to get to and from!

On 11/16 @9:00am I just had the best experience with the young lady and man at this location. They…read morewere both very pleasant and professional, which is something

Was not quick for the $130 charge for an oil change. Staff was sitting around talking the majority…read moreof the time. Very disappointed. Will not be returning. Please visit other establishments.

Everything went better than I planned.. The dealer had told…read moreme that I had to get brake pads changed.. when I went to chapel hill tire, they told me that I had some more time before I could change brake pads and saved me money. The quote they gave would be honored at their other locations as well.. That was really great of them. I will definitely go here again

I have been there 3 times for tires. i inquired about an inspection on 2nd visit and got an entire…read morelist of mandatory fixes to pass. The next day a different station passed me without demanding any other fixes from Chapel Hills list Went back today, and got quoted insanely high prices after telling them of lower prices elsewher. This place will try to squeeze you for every penny they can. Do not trust them

What a pleasant experience. This business is filled with knowledgeable and kind gentleman. I…read moreinteracted with three different gentleman. From the time I drove into the lot to get my inspection until I drove off, they were helpful, efficient and just so gentlemanly. Walking me to where I needed to be, opening doors for me, greeting me, showing me and telling me about anything they found, then wishing me a great day and waving me on my way. I felt cared about and cared for. Will definitely recommend them and be back as a customer.

Promised Fast, Delivered Slow…read more This place advertises a quick 15-minute drive-thru oil change, but it's anything but speedy. I waited in line for over 20 minutes, and the car in front of me took over 30 minutes to finish, yet didn't complete the service by the time I left. Don't fall for the hype; you'll be in for a slow ride here. And rude guy at the reception (office)

Great bunch of guys! They work on both my vehicles. They are honest and straightforward. Never…read moretry to upsell me and always answer my questions.

Went in to inquire about mechanical service and was saying what it had been doing and what I had…read moreRepaired.. BILL the owner said "that I was sleeping with to many of my mechanics.. " And also made a jacking off sign with his hands while he was talking trash about the people who had made some hypothesis about what the problem may be He was so uncustomer Service friendly and highly inappropriate and pretentious .. Who talks like this .. then said drop ot off all day and them he could tell me more .. but couldn't give no kind of idea what he would check with any clarity just wanted to talk inappropriately instead

Overall great experience. Reasonably priced, clear information about what the car needed, and a…read morevery comfortable waiting area with snacks!

I've been taking my Camry to Creech for two years and I am always satisfied with their work. They…read moreaddress the issues I am concerned about and make me aware of any additional need attention in the near future.

Great, great great body work Keep me up-to-date with the service. Everything was communicated on my…read moreneeds to be taken place. Recommend going back and satisfied customer.

Always excellent service with complete transparency about cost of vehicle repairs. Top notch!read more

I have been to this location several times and the service was great. The staff was very…read moreprofessional and nice. I was educated on my car needs. I also must add I was in and out no long wait.

Took my husbands truck to Jiffy Lube #1014 in Happy Valley,Oregon for a DEQ test. The service was…read morefantastic! Merle was so very kind. Saved so much time doing this. Excellent staff.

Came right to my job It was done by lunchtime just in time…read morefor me to ride out for break

As a woman, I can tell you there's no shortage of mechanics out there who will look at your car and…read morediagnose you with stuff you don't need just to charge you more. Clyde at Pass The Wrench doesn't do that. He's a fine young man who provides quality, affordable service. If the job isn't done that day, you pay him when it is. I seriously lucked out by asking on Reddit if anyone knew of a mobile mechanic that could come to our house and fix out Infiniti, someone recommended him. He answered his phone right away, listened to the issue, and came plenty prepared. Not only was he fantastic with the service he provided, he was able to get us discounts on the parts we needed, willing to work around us very close to Christmas (even offering to work ON Christmas), and it turns out he can do more than just cars. Since moving to NC, all we ever hear about is how everyone in this state has "A Guy" they know that can do fix-it/handy projects around the house. Clyde at Pass The Wrench happens to be That Guy for us now. It's rare you find someone that loves what they do and is willing to do good work at a good price without trying to swindle their customers for a quick buck. When it comes to local businesses, Pass the Wrench is exactly the sort of place I want my money going because the person running it happens to be just an all around good human. He might be based out of Raleigh, but he services all over and will come to you to fix your car. We're out in Clayton, and he came to us without issue. I will personally be recommending him to everyone I know.