Attention small business owners: if you want to know how to handle a customer complaint, check with Jimmy. We won't include the details here, and we don't even have resolution yet, but we're so impressed with the conversation we just had that we wanted to share it. In general terms, our daughter was picking up food with her friends last night for their online order; there was an issue; she told us about it today; and my fired-up husband decided to call. Jimmy, the owner, came on the line immediately and did every single thing you'd hope a manger would do: listened, acknowledged, and apologized. So often, managers think that by apologizing, they're admitting to something awful, weakening their case, opening themselves up to litigation, or failing to support their employees. None of that is true. The respect that Jimmy showed us was accompanied by respect for the employee in question. He wanted to know more, as he said, "not because I want proof, but because I want to understand what happened and how we can avoid having it happen again." We haven't eaten here ourselves yet, and probably never would have if it weren't for that apology. For now, all the great things we've heard about Jimmy K's were reinforced by their drive to convert a complaint into a training opportunity. It's impossible to overstate how impressed we are that an owner would take the time on a busy Saturday night to make this discussion a priority. Again, small business owners should take note of how the investment of four minutes on the phone can turn one Yelp star into five. read more

Make sure you call for prices I looked on here got the menu and order food menu says what I order should have came to $30 but got there and bill was $51.04 Food is good but I was told 25 30 min and it tool 45 min to get it read more

Jimmy K's - Recipe - Bars Near Me - New Brighton, Pennsylvania

I have been coming here since they first opened. The owner and his wife couldn't be better. The pub food is the greatest combined with friendly staff and you could not want more!! read more

Pretty good as far as bar food goes. Great selection of wing flavors and the sandwiches are all very good. The steak and chicken salads are some of the best around! The staff is always friendly, even when the place is slammed with customers. read more

LOVE JIMMY KS GYROS and CRINKLE FRIES!! FANTASTIC!! This is my favorite place to go for gyros and fries! Plus, I love the Pepsi products and chicken lemon rice soup!!! My goodness, it's soooo good. My problem is that I want to try other delicious looking items on the menu (the Wheezes look tasty) but the gyros and fries are so good I never change my order. read more

Great wings! Great beer choices. Don't like the cigarette smell/ smoking but that's a preference. Other than that great place for a drink and good food! read more

Great good 10/10 would recommend you to come get a drink and eat,socialize And Play Games

Great Local bar, with a biker bar feel and friendly patrons. Really enjoyed my time at Jimmy K's. The owner served me and was very engaged with my beer and food selections. Tap variety was great and the food was also good. Best part was the friendly partons. I hesitated going in at first, I was in a bicyling outfit, and thought it was a locals only biker bar, glad i did not follow that judgement, I'll be back next year. read more

We went to Jimmy K's to host an event and we had an amazing time! I was there on behalf of Labatt & 1059 The X for a 10-12 gig and the crowd couldn't have been better. They were interactive, friendly, & fun. I know what you're thinking, of course they were, you're from the radio station. Oh, if that were only the case, but I digress... We had the General Tso's wings, while my promotion's guy went mild. They were soooooo good. Although, next time, and there will be a next time, I'll get them without the sesame seeds. Big, meaty, crispy, and covered with sauce, that's how both orders came. They tasted as good as they looked. My favorite find about this place was that their wing nights are Tuesday & Thursday's. A nice change of pace from the Monday & Wednesday specials I tend to find. My only complaint, Pepsi. Drinks, in my opinion, should be made with Coke! See you again Jimmy! read more

This establishment is smoker friendly, there is no non smoking area. Lots of tv's showing different sporting events. We ordered: cheese sticks- good nothing exceptional just typical frozen. Wings hot garlic parm- really good, crispy & lots of sauce. Steak salad- ok, the steak was tough I'd try chicken next time because the salad part of it was excellent. Fresh & crisp with lots of veggies & homemade ranch. Fries aren't fresh cut, so that's a draw back. All in all, food was good, atmosphere is s strike against due to the smoking. I would order take out. read more

Great local bar that serves great food and offers a wide selection of beers on tap. First visit there was a success. Looking forward to coming back more often. read more

The Most amazing Service you can get in Beaver County! They have such great drinks and Wings! The steak and fries are also great. But above all the Bartenders and waitresses go above and beyond to make you feel welcome. read more

Jimmy Ks is the perfect neighborhood bar. 25 beers on tap, about half are craft other half are your standard bunch. Food specials daily today we happened upon gyro night, $3.50 for a good sized gyro. If you are looking for something other than beer you have to try the crushes. Several different flavors to try all with a fresh orange juiced into the drink. A quick beer with a juke box, a cheap night out, or a game of pool with friends this bar has everything you need for a good night out. read more

Wings and Reuben Bites (appetizer) are the absolute best although I always get Take- Out. Take-Out doesnt take long at all either. I have yet to try more of their food but from what I have had I would definitely recommend. read more

Jimmy K's - Reuben Bites - Bars Near Me - New Brighton, Pennsylvania

It's just your typical beaver county bar, but the drinks are decently priced and they do have really good food. The last time me and my cousins came here we got the Mac and cheese bites and barbecue wings and they were awesome, and not overpriced like some of the other places in the area. They also have a drink called a Swedish fish pitcher...try it, you won't be disappointed. One of the biggest downfalls is that it isn't that big inside and on the weekends it can get annoyingly crowded. All in all its not a bad place though and it's definitely the best bar in New Brighton now that soupys is gone. read more

Had a good lunch today. Good service for our party of 4. Steak salad was excellent. Lots of tvs to watch sports.

Great wings. Cooked perfectly and many good flavors. A pretty good list of craft beers. 25 beers on tap. $1.00 yuengling special on Thursday. Pool table and dart board. Tvs to watch sports. Waitress was attentive. Smoking is allowed inside. Will come back again. read more

Almost got into a fight with the bouncer because of his attitude and demeanor. When my girlfriend, friend and myself walked into the bar instead of asking for our IDs he hand bard my girlfriend. He then proceeded to stand in front of her staring her down for about 30 seconds before he even identified himself as security or asked for her ID. read more

As someone who lives in southside, i found this place to be mediocre. I see many people from my hometown stopping here, but i didnt find it very exciting. The drinks are fine as well the prices plus they have a pool table. i just feel like the atmosphere and music could be a little better. This is coming from someone who lives near 100+ bars/7clubs though.. its ok for beaver county standards. i've never had the food so maybe that would boost it up a notch. read more

We drove 3.5 hours to get here from Zanesville Ohio for the Creekwater after party with Yelawolf. First off the food is great and the service is just as good. The owner Jimmy is extremely welcoming and accommodating to the entire crowd. Which as you can see is big tonight. The waitress do a great job and have wonderful attitudes. The place has a good vibe and it seems as if everyone knows one another here. I highly recommend Jimmy K's!!!! read more

For a local bar it is great. The owner doesn't allow any nonsense and the food is great. I would have given it 5 stars but the smoking is horrible. Sometimes on a weekend it is so smokey your eyes burn. Other than that, it is a great time and the bartenders and waitresses are fantastic! I would go more often if it wasn't smoking, but I do suffer through it on occasion because they do have great food and good prices. read more

I used to LOVE Jimmy K's food ordered and picked up or stopped and had a few drinks ...but ordered on weds.and the food was terrible don't know if he has a new cook or what happened...but won't order for a while! Steak salad was horrible and my husband ordered gyros no cuke sauce...it's just not Jimmy K's style! Sorry but no business for a while! read more

My husband and I are great fans of Jimmy K's. The service is exceptional and the food is the best!! We are never disappointed. A must try are the Jimmy K's Crushes! Thanks Jimmy for always making us feel welcome!! Bob b and Marcia Smith!! read more

When I am asked where would I like to eat. I always say this place. From the wings to the pierogies to the burgers to the fish to the grill cheeses. They have happy hour 7 days a week. You don't find that everywhere. Wings specials Pierogie specials (my favorite). The cooks take pride in what they do and it shows. GREAT FOOD. I usually sit at the bar everywhere I go. It's Just more interactive for me. The bar staff is always polite friendly and quick. You truly never wait for a drink here. My kind of place. The owner, jimmy, has created a great bar. He has definitely done something right. Kudos to you and your entire staff. Remember when your asked where do you want to eat try jimmy K's I believe you might just have the same opinion as I do. On a side note. They serve breakfast on Saturday mornings. Been there and done that. Yummy. And you can get special breakfast drinks made with coffee or fresh squeezed orange juice. read more

I have eaten there a few times, the food is always excellent, I usually get the over easy burger with taters, it's a no brainer for me, I've also had the steak fries and cheese, they use actual ny strip, it's also amazing, a hearty beer selection and a good atmosphere, I highly recommend Jimmy K's read more