Cashier (maybe manager?) not very customer service oriented and I asked for a spicy east coast Italian which is literally on the toasted menu and it was not toasted, still cold. Seems Jimmy John's incompetence is across the board with all Tucson locations. This is the 3rd complaint I've had with Jimmy John's in as many visits. read more

Wow. Weakest sandwich I ever remember ordering. I guess that why I haven't been back for a couple of years‍ read more

I found the service to be friendly and speedy and the food was delicious. I loved the Thai chicken wrap. I have also had delivery recently and was very pleased with the timelines the service read more

I was craving a sandwich and thought I'd give this place a try. Employees were not exactly friendly or helpful but it seems more like the norm now in businesses. My sandwich was fair, the bread was fresh but it didn't have a lot of flavor. Wasn't impressed. read more

We ordered a Gyro. Very little meat, the picture showed a lot more. No receipt! Staff was friendly. Store needs to be mopped.

The app is super convenient. The staff is always great to work with. The managers are awesome as solving problems and the drivers know exactly where to put the good when they show up. My family has their regulars they like but I like to try new things. This Gyro is amazing. I even called the store to let them know. So good. read more

I love this place...great food, great staff and a super clean location. It has great feels. The sandwiches are fresh and delish!

The subs were very good. However the cookies I got - chocolate chip and oatmeal raisin were stale and fell apart. Not good cookies.

Decided to have a quick dinner here a few days ago, and thought I'd have Jimmy Johns, since I don't come here as often as I used to when I was living in Colorado a year ago. Food: This sandwich is my go-to for almost every occasion and when I want dinner. Tasted good, so no complaints. Temperature: Perfect as it wasn't too cold or to hot. I like my sandwich just right :) Atmosphere: Upon entering the location, the store was empty, and an employee was on the left side of the entrance table just on his phone and doing paperwork of some sort. The employees were nice, but often time looked disinterested in the customer experience, but I could of caught them on a bad day. They were still nice though. Value: Still a great value for solid subs. Especially because the quality is good here, so no complaints. I genuinely am pleased when I visit jimmy john locations. Recommendation: Honestly, the food is good. It's what you expect from here. The only thing I might add as a recommendation is employee to customer interaction being a bit more engaging, but as I mentioned earlier this could of been an off day, so the benefit of the doubt goes to the employees this day. read more

Jimmy John's - BootLegger (Extra Onions, Extra peppers, no tomato) - Sandwiches Near Me - Tucson, Arizona

Terrible service they were very rude when i asked to today my sandwich. The food in mediocre but not worth it for the price. It took 15 minutes for a very simple sándwich. Will alwayd pick subway or jersey Mike's over this. read more

We had two sandwiches. The Ultimate Italian was very good; lots of meat. The #5 Vito Unwich literally had one thin slice of meat and one thin slice of cheese. That was it. Lots of lettuce and tomato, but there should be just as much meat on the Unwich as there would be on bread. That was pretty disappointing. read more

I don't eat out often and unfortunately my experience their wasn't great. Customer service and ownership that where all present need to relearn the meaning of customer service read more

Man. I usually enjoy my experience with jimmy johns. But today. They said they don't toast the bread. Don't have Swiss could make it another way but 8" and plain. I was so disappointed but I was hungry. read more

Ok, I'm blown away today. To be clear I like Jj's subs. This is the same shop I've visited for years now. It's placement is perfect for a quick stop on the way home from work. Today my breath has been stolen. I can no longer afford to here. 1 little ranch cup now costs $1. That is friggin crazy! To add bacon it now costs 4.50! That's the cost of a small sandwich at Safeway! Is the bacon made out of friggin gold? What's the deal Jimmy? I can't afford to eat at a sandwich chain with my family anymore. How sad is that! Come on JJ, you're getting greedy! read more

Jimmy John's - $1 Ranch dip made by Gordon Ramsey? Next to an average crayon for perspective! - Sandwiches Near Me - Tucson, Arizona

I've been here a couple of times without issue. However the last time I went I got food poisoning shortly after. Not sure if I'll ever return. read more

One day soon I'm going to order from this location solely because it's the closes one. I'm new to AZ and when I lived in NV, the one I went to was soo good - every time, and their bread is awesome. So I'm hoping that my experience here would the same. 5 for what I know you can be. read more

The worst customer service ever! You walk in nobody says hello , no smiles or thank you or come back again ... i'll never go back to this Jimmy John's but I will try another one because I do like their sandwiches. read more

I was at jimmy Johns today and ordered a #5 mini. I asked for mayonnaise and was informed that they "cannot customize the sandwich". Seems like a stupid way to get a one star review to me but you do you I guess. read more

Jimmy John's - My sandwich and the free mayo packet I put on myself because this sandwich shop can't do it. - Sandwiches Near Me - Tucson, Arizona

Just ordered 5 sandwiches: tuna, roast beef, Italian, ham, and turkey online for delivery. What a joke. First, why offer delivery and then go through the whole order, take my payment and then give me my pickup location! Second I pick up 1 paper bag containing 5 sandwiches. That's a sure sign they are paper thin. Get them home to 5 starving people only to be completely disappointed by dry lettuce packed rolls and fishy tuna. What a waste of time and $31 bucks. Bubbye Jimmy Johns... read more

Ordered from this location on Sunday, 10/18at approximately 5:00 pm. We were very disappointed with the quality of our sandwiches. The quantity of the main ingredient in each was unacceptable for a Jimmy John's sandwich. We ordered online and drove to the restaurant to pick up our order. Upon our arrival we were the only ones there. One employee was cleaning tables and the other was somewhere in the back out of sight. We waited, which was fine since we did arrive earlier than our pickup time. However, those sandwiches were made like they were in a rush to get it done. The amount of turkey and tuna was quite skimpy and unacceptable, like I mentioned before, for a sandwich with a reputation like Jimmy John's. Again, very disappointed with this quality. read more

I order from here when i can since I've fallen in love with their beach club. The portions are so good and i really feel like im getting my moneys worth of a sandwich. The delivery always beats the delivery time. I think 10 minutes after ordering they arrive, which is amazing!! Kudos to that store for being on top of it and putting for the extra effort. read more

I ordered from this location and I didn't get chips and it was the wrong sandwich. I called and the manager Olivia said she could do anything for me. I was very unsatisfied I eat a t jimmy johns at least 3 times a week. if anyone wants a good jimmy johns that takes care of there customers the one on cortero farms is so much better. I had the same thing happen here and they where happy to give me a correct sandwich. read more

Jimmy John's you are my guilty pleasure! It's so nice to have this northwest side location across from the Foothills mall. The sandwiches are freaky fast and the staff, as I find at every Jimmy John's, is very courteous. Downside on my last visit, they did not have any sprouts due to the recall and the staff apologized for that. I had no idea there was a recall and was very happy to be informed of it by the staff. New Jimmy John's... we'll be seeing a lot of each other. read more

I am sorry Jimmy John. I tried. I really really tried. Your customer service was okay. You got the job done. Not real friendly but you did do your job. The sandwich was just so so. I found the taste rather bland. I like that you deliver but I probably won't order. I tried Jimmy. I really did. read more

Jimmy Johns is better than Subway but it is still not healthy. The first few times I went I thought I was being healthy. Some of their subs have 1,200 calories. Their service is wicked fast which is a good. I would recommend giving it a try but I am definitely not a regular here. I would just recommend going to Sprouts and getting one of their $5 sandwiches. They are huge, customizable and amazing! read more

I'm a regular customer and love the fast, efficient service and great subs. Thank you.

Great food and service! Super fresh and fast. The number 11 with avocado is my favorite. I definitely recommend it!

Received the wrong order so we called and told them, they said to keep the wrong sandwich and that they would send a new one out. 39 minutes later, still no sandwich, so we called and they said it's now on the way. Delivery kid then asks me for the sandwich back after I was told it was "on the house". He should have gave me the $3 delivery tip I gave him back. read more

First time there. Did not know, all their sandwiches were cold. They do not heat up sandwiches. Company policy. I like music, but it was too loud, for us old people. Food was OK, Just OK read more

This is a perfect place to come if you have a short lunch. The order to pick up process takes about two minutes. The always get your order right and you can be in and out really fast, freaky fast lol actually. @jimmyjohns #jjsupports read more

Fresh sandwich friendly help. The tuna is my usual. Add peppers and sprouts. Less than 6.00. I recommend it. This was my first visit at this location. I will be back. read more

OK I'm kind of blown away by all this! When I went in, they asked me what I wanted and when I said a sandwich, they proceeded to dig all the best part of the bread out of the center And made a big hole. When I asked what they did with all that they said, "we toss it... " Are you serious? I just don't know about this...maybe he owner thanks throwing food away is ok even when he's not hunting..,, yikes!!! read more

I love Jimmy Johns yes I do but come on Jimmy Johns really REALLY?!?! $2.00 for 4 slices of bacon?!?! REALLY??? Now we are not talking thick cut, slab cut off the hip of the old fat back of the piggy, make your mouth melt, crunch, know it's there make a difference bacon people. I'm talking bacon that makes Subway look good ok. Oh Jimmy you broke my heart and you know this girl is faithful! Sad. read more

This is the worst location I have ever experienced. Their flippant attitude and lack of quality control is overwhelming. Ordered 3 Turkey sandwiches. All to be exactly the same. No, they were not prepared the same. Also, we asked for light mayo and there was so much mayo that after arriving at my 7 minute drive, the sandwiches were soggy! BUT that is ok because my take away food was tossed on the counter and I was told to bag it myself. So at a minimum they were at least bagged properly. read more

Good price, sandwiches seem fresh, great taste, and friendly service. I got two free sub vouchers from my pet groomer and will definitely be returning. I'm sold on replacing Jimmy John's for Subway. The menu is not as extensive, but the items offered taste good, clean, and real. read more

Great sandwich place. Fast, friendly and always great food! Had the bootlegger but my usual is the Italian night club! Both awesome sandwiches. I always add the hot peppers they make every sandwich hear even better! read more

Called order in as I was sitting in front of restaurant. I watched their whole process and was impressed by their speed, accuracy and friendly behavior which is almost unheard of these days. Their bread and ingredients are the best. My sandwich was ready in seconds. This place is great! read more

I work 2 miles away and called them for delivery and they won't deliver because the area is set up by corporate. Weak. Lost me as a customer. read more

I've always loved jimmy johns sandwiches.. this particular jimmy johns gets my three star reviews for following reasons.. I would have given 4-5 stars if I hadn't had an unpleasant experience last time we visited. My husband asked for avocado To be added to his sandwich after he had unwrapped it.... The worker on the other side of the counter told him he could not take his sandwich back due to cross contamination, which is very understandable. But the worker also mentioned that it would be an additional amount for the avocado, which my husband had no problem in paying. They then took back what they said, and told him they could not sell him the avocado on the side. I had a little bit of an issue understanding why as their only explanation was that they did not have containers to put any side request. We didn't bother to continue to ask as we didn't want to make a big deal out of it. A few minutes later another family came in the restaurant, and they ordered as usual and got their food and sat down. I noticed that the man in the family got up with his unwrapped sandwich and went to the worker on the other side of the counter and asked her to do something with it. They had no issue taking the sandwich from that customer and did whatever he requested and gave it back to him. It made me upset to witness that they did exactly what they just said they couldn't do with my husband sandwich. We finished eating, and I proceeded to speak to a manager. And very kind words I wanted to express how I felt to him as they did not treat all customers the same. His response was that the other customer only asked for them to cut the sandwich. My response was how do you know what that customer did to that sandwich? I thought you couldn't take a sandwich back from a customer due to cross contamination?? I also mentioned that we didn't make a big deal about not being able to buy the avocado but now I wanted to know why.?? Why couldn't they put it on the same paper they wrap the sandwiches with, the same paper they wrap the pickles with? There was no explanation. I love Jimmy John's. But Jimmy John's needs to look at how things seem to be double standard in front of other customers. Get it straight Jimmy John's, don't make customers feel discriminated!! read more

Their sandwiches are so fresh! I love that the meats are cut fresh each day and they have no gmos. Love this place.