This used to be a 5 star review but I'm dropping it to a one star review due to just paying $15 for a sandwich that looks like this (2 small shredded pieces of turkey) and rude service. Next to it is a photo of my sandwich from my former 5 star review. When I addressed it with a young man who was working the the window, he asked me if I wanted him to remake it, I said yes. He handed me the second sandwich and said "here you go. I made it exactly the same way as the first one." so instead of just adding a few more whole pieces of meat, this guy went and made the exact same sandwich with meat, cheese and bread, and threw the original sandwich away. What a waste! We stop here every trip we take on I-35. We won't be anymore. Thanks for the service, Andrew. Yes, your name is on my receipt. read more

Jimmy John's - #12 BEACH CLUB - Sandwiches Near Me - Belton, Texas

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Broken drive through speaker that had been broken for a long time per the employee taking orders. Long hair employees (mid back length) with no hair nets. Employee's handling money and preparing food without washing hands. Equipment with grease build up and generally a dirty kitchen. Hoped this place had improved in the 6 months since our last visit. Unfortunately it's gone further downhill. I'd avoid this obviously mismanaged location. Looks like absentee owners who don't care enough to keep it clean and enforce health regulations. Just my opinion. read more

I usually hit this Jimmy John's up on my way home from work. I have the app, and at times they'll send me a deal, like this week was 50% off a sub, so I ordered the Beach Club and only paid $3.55. YAY! Now that's what I call a deal! I love their bread, it's always soft and fresh. On the app I usually ask for extra onions and lettuce and I always get it. My other go-to is the Italian Club. I must say I have never had a bad sub here. It's always been good, fresh, and has exactly what I want. I walk in and it's usually ready - just pay and leave. They are always nice and professional here. Been consistently good here so that's why I keep coming back. Happy 2021!! read more

Jimmy John's - Tuna sub extra lettuce and cukes- they did a good job. - Sandwiches Near Me - Belton, Texas

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Stopped here on the way home from an event and we have had good experiences in the past with both the food and the service, in the drive thru. We went inside, place our order. The young lady who took our order wasn't present, are being told what the total was for what was supposed to be two combos, I paid and she hands me one cup (the last medium cup at the register). My husband said it was two combos, as he and I both told her we wanted combos with drinks and chips. I paid for the additional items and after waiting a couple minutes, for the additional cup, decided to just use the cups by the other register. How long does it take to get more cups?!? Our food comes out and there's no issue with it, thankfully. But the service is definitely declining and I'm not sure if we'll be returning to this location. read more

I ordered a beach club that comes with Turkey and Guacamole, I had a drop of Guac that I could barley find and no Turkey , when I asked about why there was no Turkey , he said what...I can give you a half piece of turkey since you already ate half of your sandwich, regarless if I paid for a whole piece....this place is a joke! First and last time I will ever eat at this place, the bread was good, but when you have half of you ingredients on your sandwich and extemely poor customer service , its a no for me!! read more

If I could give this store zero stars, I would. The "acting" manager was the most unfriendly human we have ever encountered. We placed our order (the exact same oder we had in San Antonio) and it cost us 11.00 MORE ... two sandwiches cost just under 30.00. The females that were working refused to give his name ... I didn't see his name tag, but I'm sure corporate will fix their lack of customer service. When we complained about the price, the "acting" manager asked us to leave the store and never come back ... we sat outside and he threatened to call the police for trespassing!!! IN A PARKING LOT SHARED WITH OTHER BUSINESSES!!!! Give a little man a little power and he thinks he can rule the world as "acting" manager. read more

I thought I would pull thru and give them a try. Lesson learned! Bread was so hard it hurt my jaw to chew it. I've had fresher sandwiches from QT off the cold cut counter wrapped in plastic. read more

I called in a large order for 30 sandwiches by noon. Very pleased because the manager said he could do the order and even cut the sandwiches in half and had them delivered. Thank you for taking the order last minute. I should have tipped the driver bigger. read more

worst jimmy john's experience i've had. not the staff but the food was terrible i couldn't even get myself to finish it. it tasted like it's been sitting in a cooler all day and soggy. and jimmy john's is usually my go to place. also messed up my order. there was way too much lettuce and mayo and it just made my sandwich soggy. read more

I really like this Jimmy John's location. I eat here at least once every couple of weeks. They're usually pretty quick, accurate, and pretty friendly. They were out of certain ingredients for a couple of weeks but for what I ordered, it didn't negatively impact the overall flavor of the food. I'd for sure recommend. read more

I always stop at this JJ because I can get off/on I35 super easily. I use the app to order ahead, pop in to get my food, and I'm back on the road. The Jimmy John's app is awesome-super easy to use. Clean location, friendly staff, and the orders are always accurate. Can't ask for much more than that! read more

I had ordered delivery a few days ago and it took almost an hour to get my sandwich from 2 miles away. That being said when I called the managers were present and apologetic. Due to the inconvenience they compensated me and I didn't thing any more of it till today. I ordered again today due to liking the sandwiches they make and the convenience of location to my work. Today I received a note and get compelled to write. This is above and beyond and most appreciated jimmy johns. Customer for life. :-) read more

Jimmy John's - a donut wrapped in plastic - Sandwiches Near Me - Belton, Texas

Horrible service, person at drive horrible, I even came in to order, there were 5 or 6 people working with 3 customers ONLY in the store still slow service, I wasn't even able to order Horriblw, I don't recommend this location!!!!!!! read more

Had the #9 and there was plenty of meat but the white bread was not good at all. Reminds me of the bread that is there but has no substance or body. Overall good sub, just a little more meatier bread / denser bread would have improved my rating. Would eat there again. read more

This is my go-to for sun sandwiches in Belton. The staff are kind and the food doesn't take long. The restaurant is moderately clean. And the sandwiches are as good as any Jimmy Johns. read more

The service has been deplorable the past three times. Need new mgmt for sure! People don't want to be dealing with absolute grouches! I don't want to come back! read more

I placed a very large catering order to be picked up at 10:30 AM. When I arrive there at 10:30 I was told that they didn't know what kind of sandwiches to make so they hadn't even begun the order. I pointed at the receipt and showed the sandwiches were written right on it. He said he didn't have enough information to complete the order. I asked why he hadn't called me. He said the phones were out at the business. There were like six employees standing inside who I'm sure all had cell phones, they just didnt care. I asked him to just make a variety and he said it would take an hour. Definitely not "so fast I freaked." He hadn't even begun on the parts of the order he said he knew he could've done. I didn't have an hour to wait as this was a catering for a work event Absolutely ridiculous. I used to like this location and Jimmy John's in general. I've been a customer forever. Way to lose a lifetime customer! read more

I usually love Jimmy johns' food, but this Jimmy Johns' food was a big disappointment. I wonder if you guys left the dressing off. read more

I just moved here recently and Jimmy John's has always been a favorite of mine. I decided to order through the app (scheduled to pick it up for a later time, not ASAP) and I got a notification a little bit before I was supposed to pick it up, so I eagerly drove there to get my order (because I mean how would you not be excited for JJ's). The staff at the counter informed me my order wasn't ready yet and I explained I had gotten a notification that it was, and they said their system was wonky. I get it, what are you gonna do, ya know? I've worked in the fast food industry, things can get complicated. The guy at the counter apologized profusely and I said it was totally fine! I was fine with waiting. I've always loved the ambience inside of their restaurants anyways. Even though my order wasn't supposed to be ready yet, they still made it for me and handed it to me as soon as possible, even though their drive thru was pretty busy. The guy that had helped me at the counter handed it to me and was very nice, wish I had caught his name! Guy with the glasses and cool skull mask, thanks for being so nice and not annoyed I got there too early! Sorry my review was so long, I just love JJ's. Happy to have a good one even though I'm in a new town now. Freaky fast, freaky fresh, as always. read more

Jimmy John's - The #12, my go to every time - Sandwiches Near Me - Belton, Texas

Order a #16 turkey w/bacon with mustard no mayo, I got the order with no bacon and of course mayo not mustard. I could understand the screw up if they had tons of customers, but I was the only one and two employees. Come guys it just sandwiches not nuclear science, how hard is it to put stuff between two slices of bread correctly????? read more

Sandwiches are pretty good but the last two times I've been given different sandwiches from what I've ordered. A bit disappointing but the sandwiches I have received were decent. read more

I have just eaten the best sub sandwich I have ever had. I called in my order. I looked at my sandwich before I left, because I requested my roast beef well done. It was perfect. My husband enjoyed his sandwich as well. We will return. Thank you! read more

Love the subs, hate that all the insides immediately fall out upon eating. Definitely a safety hazard trying to eat while doing anything else (like driving). read more

Love it so much ! Fast service! Clean place! Great subs! Good selection of music! What more could I ask for.

Well, today I was ran out of Jersey Mike's IN BELTON for not wearing a mask. I advised the employee that I was unable to wear a mask due to my health conditions AND I HAVE A DOCTORS NOTE STATING THAT FACT WITH ME. He told me he did not care and I was advised to leave the establishment. I will NEVER grace their doors again! EVER. read more

The sandwich was assembled very quickly but nothing remarkable about the food other than that - I mean, I can get the same or better at HEB. If you have never been to a Jimmy John's, then I would recommend it if you enjoy having the staff stare at you and treat you like crap. When a customer says "My first time here" and asks for a to-go order, it might be considered good customer service to point out that it is self-service. In my case, I had to ask for napkins and a bag, and the clerk, who was less than arm's reach away from the stack, couldn't be bothered to hand them over from his side of the counter. He just pointed at them and muttered, "It's self-serve." Well, thanks for making me feel like an asshole. I won't be back. read more

Unprofessional employees. Slamming things down, and yelling. About half the employees were seen eating and chewing behind the counter. I'm sure they have a place for a break. This was my first and last time here. On the board under 8" sub sandwiches says all subs served with meat and cheese. When my turkey tom came out without cheese, I questioned them. They said only certain ones have cheese on them. So disappointed in the lack professionalism and care for customers. read more

No changing tables in the male or female bathrooms. Staff were rude and condescending. Went to Starbucks next door they had all the facilities we needed to take care of my daughter. read more

I've been to about 5 different Jimmy Johns. They're always very consistently good, except this one. The cucumbers were bitter and the tomatoes were not ripe. Overall the quality was not up to par with other locations I've been to. Bummer. read more

Super disappointing. The person taking our order was nothing short of a douche bag instead of being helpful when asked questions he just gave attitude. we assumed we were ordering meals but the guy didn't so we added that at the window of course the guy didn't seem ecstatic about that. They messed up our order not giving extras that were paid for and I'm pretty sure there was like a quarter of the contents of a can of coke in our drinks. If the product is sub par at least try to make up for it in service. read more

The sandwiches here are some of the worst I have ever had. The bread was hard and the veggies were soggy. I went to one in Round Rock before going here. It wasn't much better. read more

Quick service (no kidding)... Good sandwich and tea... I found the crew to be polite and energetic... Plenty of seating and rather clean even after the lunch rush... read more

Loved the quality of the sandwiches! Great service and friendly people. I'll pick this place over Subway any day of the week.

Sandwiches were great. All of the veggies tasted fresh. I recommmend the club Lulu sandwich.The pickle was a little too tart for my tastes and they don't deliver to south temple area. read more

I've tried this place twice now. The first time we got our sandwiches but they were sloppy and missing ingredients. Their avocado spread is not worth the extra charge especially when they don't add it to one sandwich and then when I called I was essentially called a liar and told to look between the cheese. Considering the fact that I had bitten into this sandwich, and the fact that I know what avocado tastes like. I came to the conclusion that mine had none on it, but according to the employee I spoke to, I just didn't know where to look. Absolutely horrific customer service. This time I made the order online and shortly after I received a call saying they were out of bread. ???? Really???? So for the last two hours you are open you can't serve sandwiches? This franchise really needs to invest in some customer service training and needs to do better at keeping bread available in a sandwich shop. Smh read more

This was the worst customer service experience I have ever encountered. The order taker was rude and disengaged. other employees Observed her rude behavior and did nothing to intervene. I will not be back there again. read more

Always great sandwiches and service! Never a long wait, only minor complaint is they put dang near a whole head of lettuce on each sandwich. Love this sandwichery. read more

Delivery is always extremely fast and with some great and very polite drivers. Even pick up has been a breeze. I always order through the app, as it makes it easier to not only order my fav exactly as I want it but it's always been correct. Definitely a win for this location! read more

Fast service! How fast? Real fast lol. No for real this place has good subs at a good price I only wish they toasted their subs.

The subs here are the best in the area. The combination of flavors in the subs all stand out. They are quick to serve you and friendly. The place is always clean. read more