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Jiffy Lube

2.9 (43 reviews)
Open • 8:00 am - 5:30 pm

Services - Jiffy Lube

Fuel system cleaning

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This vehicle can use conventional oil
Howard M.

Swindled and taken advantage of would be the feeling most patrons of this Jiffy Lube would have if they had some sort of knowledge about automobile repairs. Beware, the service menu here has tremendous depth and breadth and their team will unleash all the available options at you. In fact, they work quite hard at trying to be persuasive. I will site three specific examples about my issues with this particular Jiffy Lube location. Once you read what I have to say, you will definitely take a defensive position on your next service visit. 1. They tried to upsell me from conventional oil to synthetic oil options. While I understand the value in synthetic motor oil, and I know synthetic motor oil is a superior product, it's not something that I choose to do in this particular vehicle. The real issue here is the lie that was told to me. The Service writer/salesman went so far as to tell me that using conventional motor oil would void my manufacturers warranty on the vehicle. Not true! After leaving Jiffy Lube, I immediately looked in my owners manual and confirmed the fact that conventional motor oil is OK in my vehicle. 2. They recommended I purchase an engine oil system flush. The reality is, Engine oil system flushed are definitely not recommended by the manufacturer and they could cause engine damage not covered by the vehicle warranty. That warning came directly from my vehicle's owners manual. It is my understanding that engine oil flushes are likely to cause more problems than they solve. If you change your oil every 5000 miles your engine should be well protected. The salesman never looked at my engine oil when he made the recommendation for an engine oil flush. 3. The salesman told me that my coolant level in the reservoir was completely empty. He would fill up the coolant for $8.95. Knowing how to check my cars engine coolant level, I declined his offer. Later in the evening I checked my radiator and coolant reservoir, both were completely full. Another crystal clear example of a situation where they were trying to take advantage of a customer. I feel bad for customers coming here and being sold car maintenance they don't need - including every kind of flush. Don't be tricked into overspending at this less-than-honest Jiffy Lube location. They seem to be in the business of selling you services your car does not really need. Safe travels!

Oil spot in our driveway following visit to Jiffy Lube
Barb I.

Three weeks ago I went to Jiffy Lube in Sandy, Utah, to have an oil change. After waiting 65 minutes, I got an oil change only to discover the next day that there was a large oil spot in our driveway where that car is usually parked. There has never been an oil spot there before. I called and was told by the manager to return for an inspection and that he would also send someone to our house to clean the oil spot. I thought that this was a lovely gesture. I returned to Jiffy Lube the next morning and they fixed the problem enough so now it just leaks a bit. However, after two phone calls to Jiffy Lube and both times getting assurances that someone would be coming to clean the oil spot, no one has shown up. It was just a hollow offer. Now we need to hire someone to remove the spot since I have limited mobility, my husband is very ill, and our son is deployed. Needless to say, I will not be returning to Jiffy Lube. Response to owner: No thank you. Jiffy Lube had three weeks to resolve this situation. Now that your poor service has been made made public you want to help resolve the issue. A wonderful neighbor man saw the large oil spot and offered to clean it for us. We no longer need any services from Jiffy Lube.

Thats 30 minutes of vacuuming? Stealing from my glovebox instead.

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9 years ago

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Review Highlights - Jiffy Lube

“They finished my full service oil change in about 5-10 mins and even applied a discount.”

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My sister and I we're stuck in Park City yesterday with a battery in my car that was leaking. I…read morefound BestBuds on another review site and because they were rated so highly I decided to use their services. My mechanic was skilled and quick, it only took him just a few minutes to change everything out and I was set to go. Price was fair and I'm happy with the service and the techs they sent who were courteous and friendly. I've added them as a contact for future repairs, so I'm recommending them here for anyone else that needs auto servicing.

This will be long because these guys deserve a proper review. We were in town from Las Vegas and…read morewere staying in Provo. All the eletrical in our car went out we assumed we needed a battery which is something we change out every few years because Vegas summers are brutal. We changed it out but the battery light kept flashing on and off we thought we need to drive the car so the battery can juice up the car. We drove from Provo to SLC for a graduation and on our way back at around 9000 S. the electrical started going out again and we pulled over at a Maverick. We were told after making a call to a shop that its probably the alternator considering the battery change didnt fix the issue. They also told us that they werent available to take it until the next week which wasnt an option for us because we had to get back for work. I went on Yelp and Best Buds Mobile service popped up with 5 star reviews so I called. The gentleman that answered was genuine as explained that we thought it was the alternator. He gave me a quote that was within what I was willing to pay. I asked him if he had a number to a tow place so I can get it towed to them. He said "its ok we come to you". I was surprised but then "duh" it says "mobile" in their name. He also told me it would probably be about and hour and a half for them to repair. WHAT! It really did seem too good to be true. The shop we had previously called quoted us double what these guys quoted. They literally showed up within 30 min they arrived at that Maverick parking lot and probably less than the time frame he told me it would take them to fix it we were on our way back to Provo and now we are home and our car is running perfectly! These guys are a gem! I Googled the cost to replace the alternator and they were within the range. So Im going to say they are honest. I wish they were in in Vegas. But now we know if there are any car repair needs for us when in Utah or our family we will be reffering Best Buds Mobile Services. Thank you for the best auto repair service we have hands down ever had!

Jiffy Lube - oilchange - Updated October 2026

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