Service and customer service were excellent and they are not kidding when they service the car in 15 minutes.

Gilbert was a solid dude and made sure my oil changed was quick and easy with no hassles !! Go Gilbert !! read more

Best Jiffy Lube I've visited! Really appreciated the quick and efficient service I received for my oil change. The workers even cleaned my windshield pro bono. They allowed me to use the online coupon (with no underhanded tactics). I had a great experience and will be returning to this location! read more

Run. Never again. I never imagined going to jiffylube would turn into a situation where I could have gotten seriously injured. I hope no one has to experience what I went through. I went in for a routine oil change at around 11 am and left around 1:30 pm on June 7. While I only came in for an oil change, they told me my brake fluid was low and air filters needed a change. I didn't know any better and told them to do it. They also said they would give me a tire rotation but I didn't have my tire lock key so they didn't do it. I spent exactly $368.99 I left with my splash engine guard not properly installed. Going home was fine until I went on the freeway that night and the splash engine was scraping the bottom of the freeway and lighting sparks. This was not a minor inconvenience, it was a serious safety hazard that could have resulted in an accident or damage to other vehicles on the road. A basic quality check should have caught something this critical before the vehicle was returned to a customer. I have contacted jiffylube corporate, talked to upper management of this site and they refuse to give me a FULL REFUND, only partial. I am extremely disappointed in their service and as someone who doesn't know much about cars, I could have been extremely injured. I am trying to receive a full refund and compensation for all the damages done by my car dealership. It has been difficult to contact management, they are seriously lucky I am not choosing to SUE. I have to go to another dealership and get their damages fixed and pay even more than I have anticipated just for something that should have been a routine oil change. I feel so lucky to even be alive today, please do better jiffy lube. No one should ever bring their car in expecting routine maintenance and instead having to experience this extreme inconvenience. read more

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I usually go to my dealership for oil changes and such but decided to go to Jiffy Lube. They had a coupon online for $15 off which I was able to use. I was greeted by Brandon when I drove up and he was so nice. He came over and opened the car door for me and asked me what I needed done. I told him I wanted oil change and tire rotation, and he said no problem. He kept me apprised after the car got into the pit area and I believe I was out of there within 20 minutes no more than 30. Brandon was super respectful and very nice. There was another young man helping, and he was very nice as well. I would definitely go back. read more

I have been a loyal jiffy lube customer for as long as I have been driving and this is far and above the worst experience I had because of how slow the service was. There were only 4 customers there including myself and I was there for over an hour. It has never been this bad. I have gone to other locations where it was busier and it took me 30 minutes max to get out of there. It seemed like the employees had no urgency in getting through the oil change service and I've seen other locations much more well-ran than this one. Go to the Pasadena or Alhambra locations. Avoid this one at all costs. read more

You're better off buying your own oil and oil filter and going with your local mechanic. Price is hilarious. I brought my own oil and filter and still got charged 100 bucks for labor. read more

I came at 8:45am had 2 cars finished one took an hour to look at my car poor service 15 minutes is promoted but takes sweet time

Please save yourself time, money and don't go here! Brought my car in yesterday for an oil change, everything seems fine at first but after I took the car and drove on the freeway I noticed the scraping sounds underneath the car when I drove with high speed on the freeway, and it never happened before. Try to test on the local streets and it does the same thing, stop the car and take a look underneath and I saw the plastic panel/splash shield weren't attached properly and missing two screws in the front. It was unsafe and unpleasant that it happened, it could have caused damage and issue to the car. read more

I've been to several Jiffy Lube locations before, and most of them were fast and thorough. Unfortunately, this location was the complete opposite. The wait time was unbelievably long--over three hours just for an oil change. Yes, you read that right, more than three hours. During the entire process, there was basically no customer service. The only time anyone talked to me was to try to sell me expensive service packages. My engine air filter had been replaced just a few weeks earlier. They didn't even mention checking it and simply replaced it anyway. Even worse, when I took my car to another shop afterward, I was told that this location had overfilled my engine oil far beyond the proper level. The oil was well above the maximum mark on the dipstick. This place doesn't seem customer-oriented at all. It feels like the priority is simply making more money rather than providing quality service and taking care of customers. If you choose this location, good luck. read more

I went on on Monday November 3rd, to obtain a few services that I really needed for a while. The crew at this location took my car somewhat late in the day, they knew what they're were doing, they worked fast, but also slow enough to avoid mistakes from what I can tell. They even told me what my car needed to be replaced. Which tells me that they really looked through and inspected my car. I'd definitely go back again to obtain more services as needed. read more

3 hours just for an oil change, absolutely terrible service, one person ahead of me, one person working. Will not be coming back, avoid this location. First time writing a review because of how awful this was. Go anywhere else, literally anywhere, do it yourself if you have to this is awful. Nothing against the guy working by himself but wow get them some help ! read more

Everyone was great here, they're pleasant, informative, and great with services. An older man that starts with a M was very nice and the rest of the younger guys to especially the young Asian man i didn't get to catch his name but he was a gentleman and was able to informe me well about my Audi read more

Service was amazing! There was a line when I got there so it took around 45 minutes before it was my turn but that's ok because I knew I would be waiting for a while once I saw the line. Once it was my turn, the service was fast and efficient. Martin helped me and he answered every question I had regarding my oil change. He's really knowledgeable, kind, and fast. He explained the different prices and the package deal they had at the time. I went this past Saturday June 6. Will definitely come again! Every employee seemed really nice and knowledgeable. read more

Great and quick service! I went in for an oil change and the workers were very nice and informative, they let me know they noticed a few other services I could use which was helpful for my next visit! read more

Came in for an oil change super quick and everyone was really friendly. Kyle was awesome! Great service, fair prices! Defiantly coming back

I previously left a good review for this Jiffy Lube, but I take it all back after what happened to me recently. I went in for a routine oil change, and they told me they couldn't remove the oil filter cap because it was "on too tight." That's all they said , no warning, no honesty. Later, I took my car to a real mechanic and found out Jiffy Lube had completely destroyed the oil filter cap by using the wrong tools to try and force it off. It was cracked and stripped, and had to be replaced. I ended up spending an extra $100 somewhere else to fix the damage they caused, and still had to get the oil change done again. They never admitted to any of this. They knew they broke it and said nothing, hoping I wouldn't notice. Also, don't believe all the five-star reviews. They ask people to leave them while still in the shop, before you even know what kind of job they really did. I regret ever trusting them. Don't make the same mistake!!! read more

Richard, very nice , super professional, the waiting tine was short, very clean waiting area, bathroom clean . I was the second client in line . Thank you @" keep up the good work " read more

Jiffy Lube is super convenient for any quick car maintenance. I brought my battery & wiper blades & they switched out the parts for free. 5 stars for this location & quick service! Thanks Kyle read more

Jiffy Lube Oil Change - Jiffy Lube 9655 Valley Blvd Rosemead, CA 91770 United States 05/24/25 8:06am - Auto Repair Near Me - Rosemead, California

Martin is very helpful explain everything into detail, I love coming to here for my oil change.

if i could give this jiffy lube 0 stars i would. came in today (Saturday) waited about 30 minutes in line which i expected to they warned me when i first pulled in. but as the line grew todd decided to help a man two cars behind me that just pulled up. he checked his oil with the stick and then proceeded to walk back grab a tub of oil and start filling his car. i waited atleast 10 minutes thinking okay this will be quick but 10 minutes go by and he's still working on his car !! i step out of my car and ask how is this okay. i've been waiting almost 45 minutes now and this guy just got here 10 min ago and his car is getting worked on already. i ask for the manager wait and wait and wait no one comes then i ask for a number and name for a manager and the worker can't even give me that. how is this okay jiffy lube !?! definitely lost my long time family as jiffy lube customers. read more

Always the best work coming to this jiffy lube to come get an oil change GILBERT and his team are always so helpful and kind on any questions/concerns I might have and never feel rushed or taken advantage on pricing thank you for your patience read more

Jiffy Lube Oil Change - Auto Repair Near Me - Rosemead, California

DO NOT change your car oil at Jiffy Lube. I have very terrible experience to change my car oil at Jiffy Lube. They didn't put gasket on the oil filter, it caused small amount oil leaking every time when I was driving my car, I found oil leaking after I saw oil stain on the ground. and oil was spread to engine body everywhere with thick dust. They didn't put washer on the oil drain bolt. read more

Very happy with my recent visit. The team was thorough and quick and willing to take my last-minute service needs even though I got there not long before closing time. Their support was greatly appreciated. I would definitely go there again. read more

i went on my lunch break around 130. there was one care ahead of me, and one car in the second lane. i saw 5 employees so im not sure how i ended up waiting over an hour without ever being serviced. at that point i had to get back to work so i left. on my way home i stopped at a gas station, bought the oil, and the attendant there helped me refill. read more

The team has Excellent customer service. The staff are friendly and answered all of my questions. They work fast and upfront and out pricing. Been coming here for some time and will continue to come here. read more

Great service and explanation of all that is done and needed. Eduardo thank you again!

Great service all around. Came in for an oil change and battery replacement which only took 30 minutes. Very quick, easy, and friendly service. read more

I came in for a standard oil change. Customer service was fine and the guy was nice. Reason for my 2 star review is because I waited an hour in the waiting room just for them to come back to me and say that my car was too new and they could not do the oil change. You scan the VIN when I get there, why couldn't you tell me that my car was too new at that point?? I wasted an entire hour just sitting there. read more

Came here a little after 5pm left at 6:30 pm definitely will NEVER come back to this location. No sense of urgency.

Took my car in for service and always had a great experience with all the staff but the last time I had my company car service I was standing outside waiting for them to move the car outside the bay it seems that the technician that had worked on it was laughing but never explained why or if there was any problems or issues later to break down after running the car for 465 miles and have the bottom engine cover fall off if he has only mentioned that there was a problem with the cover it would of spared me hours of travel time and a tow truck read more

This has been my go-to spot for an oil change for a few years now. I never leave disappointed or feeling like they're trying to sell me on anything. Gilbert is the OG here! We pass the time talking about old school cars, but today, Marcos, Kyle and another guys who's name I didn't get (but he also works at Trojan Tires lol) helped me out. Gilbert has a good team here! They know exactly what they're talking about, they go the extra mile to SHOW me and explain any issues my car might have, and they're quick too! Quality is top tier! I'm never going anywhere else. I tried to call to get the guys name who did my oil change (the one who works at Trojan Tires) - now tell me why you guys have a TextNow number lol. Anyway, this is my favorite Jiffy Lube! read more

Super nice and fast, Martin is very helpful Paid $100 full synthetic and gave me a coupon! read more

Jiffy Lube Oil Change - Oil change - Auto Repair Near Me - Rosemead, California

Came in for an oil change today and got great service by Eduardo , Kyle and Martin , very precise and efficient ! Always come back

Great customer service, You guys need to come and to your oil change here. Super friendly. 10/10 read more

Friendly and on time. I needed to be out in 15 minutes and they were able to keep their promise. Thank you Eduardo and Staff.

Update just had my next oil change decided to just have my husband change it just to find out jiffy lube never changed my oil filter and at this point I don't trust they even changed my oil. Here I am writing them a good review and thinking what a great job they did just to find out they basically stole my money. Dam thief's read more

Came here for an oil change 15 mins before closing time, Thank you Kyle & Martin for the great customer service. Thank you for taking care of my car. read more

Yelp is making me use more words than I need to to review this Jiffy Lube location, they're fast and friendly and helpful with more than just the oil change. read more

Came to this Jiffy Lube because the one I regularly go to in Arcadia closed down. I also got a coupon in the mail for this location. The workers there were exceptional! Especially Luis & Fernando (I think that was his name) .Super friendly and quick. Engaged with my 4 year old son who then said "fixing the car was fun". They also cleaned my windshield which the Arcadia jiffy lube never did. I highly recommend this location. read more