It's been a long time since I could say that I had a mechanic. Thanks to a referral from my friend…read moreMike who is also a picky old school guy I finally found an honest fairly priced outstanding quality mechanic. I started bringing my Jeep Willy's then my wife's Durango now my new mustang and all is well. Just take a look at the amazing clean and organized bay. Very impressive!!! Do yourself a favor and give them a try.

All I have to say is wow. They fixed my truck with recommend dealer parts for an exact fit. Not…read moreafter market parts. Great customer service, very knowledgeable owners. Highly recommend. Thank You

Service department Bill (service writer) caring and knowledgeable…read more Mike (mechanic) is the best. I will only let him work on my Corvette because he cares and is meticulous. Highest review that I could give! Both are an asset to this business.

Never buy a vehicle from this dealership. I was sold a bum truck for my son, break down after…read morebreakdown. It has been nothing but a headache. Everything is out of warranty and now the tranny just went, the car is not even 4 years old! Guess who gets that bill? On top of a monthly payment. Your's truly. Go with a dealership that stands behind their vehicles. These were also all known issues with the 1500 Silverado. I'd like to see the salesman that sold me this truck put his own kid behind the wheel and tell them it's reliable. Nothing but problems since day one.

Wow! This auto body shop was a lifesaver to my fiancé…read more The day before (Saturday) the snowstorm my fiancés car started to smoke/steam from the hood. Being a Saturday, not many shops were open. I used Yelp, and found this place. Not only were the reviews great, but they were open! My fiancé called, explained his current issue and the lovely gentleman on the phone took his name and told him to bring it in! He brought his car in and they told him they probably won't be able to get to it today due to closing in a few hours, but would try and then with the incoming storm it would probably be Tuesday. Not a problem at all! After I picked him up after he dropped his car off he said the gentleman behind the counter was very nice! Fast forward to Tuesday morning (due to the storm, didn't open Monday) they told him they couldn't find anything wrong or a reason for the smoke/steam. They stated they looked it over, drove it, had it run and still couldn't find anything. They also repaired another issue that a previous mechanic quoted him over $2k to fix for about $500. My fiancé was and is very happy with the service he received on his car. He stated he will now bring both of our cars here for all of our car needs!

Arthur's auto repair is one of the best repair shops in the area. The owner is fair, knowledgeable,…read moreand always right on time with the work they do. I've had many family and friends switch over to Arthur's from their other shops because of the pleasant experience I've had here. I've had multiple inspections, oil changes, and other services and have been pleased each time. No price gauging and no waiting for months to get in like at most of the dealerships. This shop is a must try for auto repair.

Glove box handle broke off and owner Brian went out of his way to replace whole box…read more Other places would have just lied like one place on 112 that floods my car and didn't take responsibility for mechanics error even though he said he forgot to hook hose up. Royal care is my place to go you should too!!!!!

ROYALLY SCREWED…read more Brought in my 2009 Honda Civic for air conditioning repair. Brian (owner/mechanic) told me I needed a new compressor and a new belt. He promised to do a full repair, soup to nuts. Nothing slapdash or temporary. We agreed on a price of $900. I informed Brian that I make my living driving for Lyft/Uber; that I DEPEND on my car for WORK. I also informed him that I share custody of a special needs child, that I need my car for visitation. Two days later I picked up the car, paid CASH. Had a new belt and compressor; the AC worked well, felt great. I couldn't have been happier. Twenty four hours later . . . I start the car, turn on AC. Hot air. Not a trace of refrigerant. Engine just has to warm up, I tell myself. I give it fifteen minutes. Twenty minutes. No. Still nothing. Hotter inside the car than outside. I immediately take the car back to Royal Auto Care and Brian (acting vaguely annoyed, not at all concerned or apologetic) tells me he'll take care of it right away, just leave the car. While waiting for an Uber, I watch as other customers roll in and have their cars driven into one of the bays, put on a lift. When my uber finally arrives (half an hour later), my car is still there in the parking lot. So much for "right away". Five o'clock rolls around and no word from Brian (he'd assured me when I brought the car in, "I believe in good communication"). The next morning he calls and tells me the compressor he installed was 'bad' and that he's gone ahead and ordered a new one and is having it Fed-Exed. Should have it tomorrow. BTW tomorrow was last Thursday, a week ago from today. No word from him all weekend. I call Monday around noon and he claims the compressor he'd had Fed-Exed was "also bad". Wow. Not one, but TWO bad compressors. What are the odds, right? Now when I phone (no more than once a day, I'm not a pest) I get the same response: "I'm still working on it." No apology. No clear updates. Just deflection. And palpable annoyance. Here's the problem: I've already paid him. In cash no less. There's no urgency, he has no real obligation to finish the job in a timely, professional fashion. Money's already in the bank. And I'm powerless to do anything about it. Can't cancel check, can't involve my credit card company. So. Here it is: ten days later and I am still waiting to get my car back. I am LOSING MONEY every hour that I am without it. And I miss my son. I'm also out $900. Okay. Maybe just $800 as this guy DID replace the belt and that was new and *seemed* to function properly (will provide updates on this). Two possible explanations:A) He and his mechanics are incompetent or inexperienced.B) He and his mechanics use substandard (presumably cheaper) aftermarket products for their work. The negative reviews (posted here and on other sites) should have been enough to cause me to STEER VERY CLEAR of Royal Auto Care. If I could give this shop a ZERO STAR rating, I would. UPDATE: I finally got my car back after nearly TWO WEEKS of "repair". AC worked fine for about three weeks, until early September when it went out again. Drove to his shop the next morning and told him about the AC going out yet again. Instead of apologizing and offering to put it on lift immediately or even run a few preliminary electrical tests himself (checking to see if something simple like a bad relay, blown fuse, faulty AC pressure sensor, etc.) he got angry and confrontational. I informed him that I planned to write a comprehensive and strongly NEGATIVE review of my experience with his business and he suggested (half-heartedly and without looking me in the eye) I leave the car and he would "take a look at it when he could". Not wanting to miss any further visits with my son AND lose yet another two weeks (or more) of wages, I walked out deciding I would test his "One year guarantee" and arrange to bring it back sometime spring/early summer 2025. After a lot of thought, I've decided to simply eat the $900 (which I can ill afford to lose) and take my car to someone competent and trustworthy. BUYER BEWARE.

Had a pretty bad oil leak on my Kia they put it on the lift and saw the oil filter had leaked. They…read moredid a filter and oil change which the car really needed (my fault). I was impressed with the way they operated. I'm an older man so naturally I tend to be cautious and after my Kia was fixed I would definitely go back to them if I needed any other work done. They run a good honest shop and in this day and age thats saying something.

Great service and quality always helps me out when I need it and is super quick with oil changes…read moreand tire patches and service. Love this place and the price is amazing

Lisa and Carmine are very professional and attentive. . I always trust them with my Camry.read more

absolutely never come here the worst dealership in the entire world(New york motor car on 112) sent…read moreme here to get my car serviced. I was supposed to have my tires changed and my brakes done when I received my car back(after 5 days). There was chunks missing out of my rims. They kept my car for over 5 days and God only knows what else they did literally never step foot in this place alongside that everybody at the counter has an awful attitude.

All I can say is wow! Used to use Tint World in Huntington...called about 2 front windows on my…read moreJeep and was told $90. I made and appointment and was told now its $180 but I can get 20% off? Thats crazy! After leaving and researching it, the old Manager Kurt left and opened his own spot. I called, made an appointment and am glad I did!! Staff was great, they have so many more tint percentages and we found a perfect match. The place itself has a vibe....sick decor, awesome music playing, free water and soda as you wait. It was very busy, but they had reasonable pricing and got me in and out quickly. I was more impressed that when I got my Jeep back, there was protection on the carpet and steering wheel as well as an instruction card hanging from the mirror. No scraps of tint and no water marks dripped at all! So happy I made the 45 minute drive to my new place for mods! Thanks Kurt and crew...will definitely be back.

Wanted to install a remote starter for my Jaguar F-Type R and was not a fan of the Jaguar app,…read moreespecially when the yearly fee was just as much. Plus, the Jag app only worked 60% of the time. When I contacted Kurt, he got back to me quickly. Was willing to answer my question and made me feel like this is a company I can trust. Brought the car in and it was a special order item from a company in Brooklyn. When they sent the wrong device, instead of telling me to pick the car up and bring it back, he went to get the item himself, driving a total of 3 hours so that I could get the car back the next day. Next level customer service. When I want to upgrade my sound system and wrap, I will probably come back to East End Auto Kicks.

Needed 2 used tires and this place was fast, efficient and professional. The one wheel had a crack,…read morebut they welded it and repaired it on the spot! I was in and out in 20min. Good value as well.

Terrible service and horrible communication. I came in for a A/C leak was there for 4 hours just to…read morehave my car filled up with refrigerant. I told the owner I guess of the shop that could actually understand me and also told the mechanic that was there that I keep having to fill it up with refrigerant every other day and what do they do waste four hours of my time and just fill it up with refrigerant. I say did you find any leaks and the lady on the phone (owner) tells me that they don't have a a/c tester or dye to see where the leak is. But you know what I definitely got out of it ? $220 bill just to add refrigerant I could've went to AutoZone like I have been doing and just did that for $75. Like I said they had no AC tester or die to find the leak. All they did was fill it with refrigerant. They didn't even squirt some soapy water on it to see where the leak was nothing like come on. Mechanic can't understand what I'm saying so he needs to call someone else on the phone to translate. I didn't come to this shop to have a 3 way conversation. Terrible service I would not recommend at all disgusting shop as well have some self-worth and actually have a presentable shop where people can go to for their cars and not a shit hole. Would rather bring my car to McDonalds than to this place.

I have been bringing my car to Pinky's ever since moving to Medford in 11/24, upon recommendation…read morefrom my husband. He will only go to Pinky's for any service on his car and for many reasons: Honesty, dependability, accomodating and extremely fairly priced! I asked Mark, the owner, where the name Pinky's came from. He explained that they are a female friendly establishment!! They explain, in detail, the cars problem, cost, make recommendations BEFORE any work is done! I greatly appreciate that because I have been taken advantage of way too many times in the past by dishonest mechanics! Also, they just like the color pink so the name stuck, voila!! My brakes needed repair and Mark spent so much time with me, after the repair, explaining why they wore so quickly. It was because I wasn't braking correctly! Now I try to pay more attention to this! Another time my husband gave me a coupon he had for a special they were running for an oil change, which is what I was bringing my car in for. I usually speak with Stephanie, in customer service, at the front desk. She is the nicest person and the epitome of what customer service should be. She goes out of her way to accomodate you and is extremely efficient! This particular day though, I dealt with Aggie, part owner of Pinky's. The coupon was for part synthetic oil but my car took full synthetic oil so Aggie told me the cost beforehand, which wasn't really much more anyway! Another time, my tire had a slow leak because I ran over a nail. My tire was patched and a year later it's still fine. My daughter has a 2013 Hyundai which has needed a lot of work over the past year. Mark diagnosed everything accurately and made the necessary repairs at a very reasonable price with a long term warranty! I also have to comment on the waiting area and bathroom as I'm one to pay attention to detail. The waiting area is clean and tidy with a TV and snack machine so it's very comfortable should you choose to wait for your car. The bathroom is also very clean and tidy and.... there's PINK toilet paper!!! That's just awesome!! If you are looking for a great and honest Mechanic, your search stops here! I would give Pinky's 10++ stars if I could. My entire family will only bring their cars to Pinky's to be servicedI We will never trust anyone else!

I've been to many mechanics, auto shops, dealership service departments and I believe that none…read morecompare to Pinky's. The mechanics are knowledgeable and skillful, the owner Mark, is honest, transparent, straight talks and explains about what the shop can provide. High quality work, with fair prices. I found a reliable , trustworthy auto center, that I would recommend to anyone who has had negative experiences with having their car serviced and repaired. You will be well satisfied with their work, customer care and the quality of service provided.