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    Arthurs Auto Repair

    4.6 (21 reviews)
    Open • 8:00 am - 5:30 pm

    Services - Arthurs Auto Repair

    Auto brake repair

    Auto engine repair

    Arthurs Auto Repair Photos

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    5 years ago

    Great customer service I have been with them for 4 years now there is nothing better then this repair shop just wonderful people.

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    Review Highlights - Arthurs Auto Repair

    “I will most definitely be bringing any and all automotive work right to Chris at Arthur's AutoRepair !”

    Mentioned in 7 reviews

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    Mavis Discount Tire - Low tire pressure after bringing it and getting a new tire

    Mavis Discount Tire

    (85 reviews)

    Phenomincal service. I blew a tire and brought in my Mercedes to have it repaired. The car did not…read morehave a spare and I did not have a ride back to my home. It was a major downpour and Ernie, the store manager, offered to drive me home. No questions asked. He ordered the tire, drove me home and replaced the tire the very next. day. What tire company, or any mechanic would offer to do this? Not anyone that I know of. The service was exceptional and my car runs great. I would HIGHLY recommend Mavis Tire in Patchogue for your tire and mechanical needs.

    I got an oil change and two tires for my 2025 Corolla with only 30,000 miles. The oil level is…read moredown 1/2 a quart, there is now a clicking noise which I never noticed before, and the air conditioner now blows out cool air, not the nice cold air like it did before they touched it. I'm going to have to get the oil changed again because I don't know if they put synthetic oil in my car. I doubt it. Also, they put the new tires that I purchased to replace my two front tires on the rear and moved the rear tires that have 30,000 miles on them to the front of the car, which I didn't notice until I got the car home. When I called the next day about this, I was told that they always put the new tires on the rear because the rear tires wear out sooner. Everyone knows that this isn't true, the guy was lying to me. This is a front wheel drive vehicle and most of the stress and tire wear is on the front tires, which they know. Why would they do this? I believe that the idea was to have these tires wear out quicker so that when I have to get the car inspected in two months, I'll have to purchase two more tires. My advice is to heed the reviews about this place because they're right, this is a terrible place and never have your car "serviced" here.

    Pep Boys - Seating area

    Pep Boys

    (131 reviews)

    I come to Pep Boys typically once a year, the Patchogue location is one mechanic/service shop that…read morei trust. Each time is a good experience. On this particular occasion I was able to easily set up an appointment for a vehicle inspection on their website. I arrived a half hour early and was seen relatively quickly (might have been a fluke, someone came in late for their appointment). But either way I was in and out in a jiffy. *Passed with my 2023 Chevy*. Upon entry I was greeted by the desk clerk and informed about what steps they would take and approximate bill ($10). I was also shocked to see their newly renovated client waiting area, really nice. My appointment was at 11:30 by the time I left the waiting area started filling out. Nice comfortable chairs, large TV, and a coffee stand, all much appreciated.

    If I could leave negative stars I would My vehicle is a…read morefleet vehicle I made my appt for 1 pm initially yesterday- my early afternoon appt cancelled so I change my appt and was able to bring it in at 11 Great Needed an oil change and inspection (I knew based on prior pep boys along with the inspection I was probably going to need brakes - last year was tires - year before brakes - etc) Oddly I got a text at 12:05 pm and my inspection report was there - but no tech assigned Wow - i can see passed - no light on... and I didn't see brakes - WOW- I did see a picture of the brakes though At 4 I called and they said it would be ready around 7 I got a call at 5:14 that it was ready and I went to retrieve my vehicle When i got there - the bill was $1700 I was shocked because all it went in for was oil change and an inspection and no one mentioned a word on anything else - I go to pull out of the parking lot - the car was bucking and the engine light was flashing - I called and drove it right back- they drove it into the back and came out a half hour later and said it was a loose bolt ? I went to leave again and didn't even get passed the front of the store and the issue is still happening . They brought it back into the back- after about an hour the front desk kid- I asked him what was going on- he said well we put in bad spark plugs ? What why are you changing spark plugs for an oil change - he said I don't know- he said you asked for an engine diagnosis and the engine light was on- I said no - there was no lights on at all- until after I went to pick it up. They said it would take a few minutes to get good spark plugs -they didn't have them in the store and had to order them from a different store ps it was not finished yesterday In the meantime I called my fleet company who told me that they were told I said that the car was misfiring and the engine light was on- which is a blatant lie- first of all how the heck would I know they car was misfiring ? And honestly it's a fleet car- the car is well maintained and taken care of by my company . Plus - I was back at my house at 11:14 pm(based on the uber logs) and according to the report from the communication thread attached with my receipt I complained about the problems or it was sent for approval at 1- which is an hour after I received the text with the diagnosis that no lights were on and I believe they were looking at brakes but it passed inspection ... I don't know what kind of scam you ( or your employees) are running over there - but my company and the fleet company are aware of the situation - of performing services that were not remotely necessary - fabricating 'driver complaints' .I did not ask for any other services other than oil change and inspection. I didn't even get a new message that my car was brought back in last night - because they totally screwed up a car that had no issues other than needing an oil change and inspection . I picked it up today and was told it was a clogged air filter ?!! What? I said what happened with the bad spark plugs from last night- the kid at the desk said idk he just heard it was a clogged air filter - and it was extensively test driven this morning (there's no miles other than the 1 I put on trying to drive out of the lot twice ). I don't know if this is what you do to fleet customers or all your customers - but I can assure you - I will tell my story to everyone - and I personally will never step foot in any pep boys again- Oh And I was refused a receipt today for the additional repairs that were supposedly done

    Arthurs Auto Repair - autorepair - Updated September 2026

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