My first time with them and they were so professional from John who answers the phone to Lauren ( Mr. Gene's daughter) she was so personable and they are so organized and I'll be coming here to have my SUV serviced again and again. Thank you so much! read more

Always helpful, kind, and provide a quality service experience! Shops is always clean and my car is well taken care of. The best part is they listen to you and your concerns. read more

Gene's 112 Auto Service Center - Auto Repair Near Me - Patchogue, New York

I am not happy to bring my car here because paid $206.33 just for check engine light diagnosis, Vehicle needs engine computer replaced!!!! Gene said I might pay more and not even sure if it will solve the car issue????? Gene did say labor is $180 per hour I think?!?!? What do you think???? read more

Gene's 112 Auto Service Center - My invoice from gene's 112 auto service center.... - Auto Repair Near Me - Patchogue, New York

Thought I would try another shop and establish myself as a repeat customer but one hundred bucks for an oil change on a 4 cylinder nothing special car. Usually 50 to 60 bucks most places I have been to. Cannot recommend. read more

I am the worst car owner but you won't believe the lovely, kind and truthful service you get. Me and another customer discussed getting taking advantage of at other places being a woman. I highly recommend Gene's 112 and thank you to Gene,Lauren,Tara,Lisa,Anthony,Dan,Evan,Tom. read more

Do not go to this shop for a diagnostic. It took them until having my car for the 3rd time to finally find the correct actual diagnostic that was causing my front forward noise which came from my engine mount. The owner of the shop gene couldn't properly diagnose an engine mount problem until he heard the secondary reverse noise that came from my engine mount getting worse over time. They don't take accountability for there mistake in misdiagnosis of my car which they claimed was my struts initially. I went to another shop and did my struts and noticed no difference when I did my struts and gene still wanted to sit there and claim some imaginary noise was coming from my passenger side strut. I drive and use my car everyday the front forward noise didn't get fixed until the engine mount got fixed. Learn to take accountability and be honest to your customers instead of robbing them and lying to there face about getting it wrong. Boasting about your years of experience means nothing when mechanics can't properly diagnose a engine mount and wait till it got worse and only know where one noise is coming from but not the other that I've been complaining about since November. read more

Gene's 112 Auto Service Center - Same thing - Auto Repair Near Me - Patchogue, New York

See all

DO NOT USE GENE'S 112 AUTO SERVICE, ESPECIALLY YOU MY FELLOW VETERANS & SUFFOLK COUNTY CIVIL SERVANTS. This is going to be long but it will save you time, aggravation & certainly money. What I state here is what I'll be stating in small claims court when I sue this business. This past April I took my 2015 Chevy Cruz to Gene's for a list of maintenance. After he charged me $184.61 for a "Check Engine Light Diagnosis", Gene called to inform me his garage did a thorough exam of parts my vehicle needed and listed them, saying it was going to cost $4,500 for all repairs. As I am not made of money, I agreed to allow his garage to do about half the items on the list which included fixing the passenger side window which was off track of the window motor and unable to roll up or down. I had the same exact problem for the driver side door a year before and another garage had fixed it. I should've went back to them. Well, after $2,357.14 for parts, labor & tax, Gene called me to tell me my car was ready for pickup, but there was a problem. The passenger side door window, though I paid $582.64 for a new Window Motor Regulator and the labor to install it, still could not be rolled up or down. Suddenly there was a bent seam in the door and it could not be fixed. Though he charged me nearly $200 for a full diagnostic of my car's needs, then calling me afterwards to tell me of all the parts I needed, NEVER did he mention anything about a bent door seam. Very suspicious. So, after charging me all that money for parts & labor to have the door window repaired, Gene, a man who acted like my friend, was content to let me drive away with the door window in worse shape than when I brought it in, content he lowered the value of my vehicle. Do you want this to happen to you? BTW- he claims to be a family friend, which made me reluctant to fight this, but this is shady business. So after I inquired about a refund, he refused to respond. When word got back to him I was going to sue he relayed he'll fix the door, but it's going to cost me more money. So a customer has to pay more money for all his shop's mistakes? Incredulous. Anyway, would you further trust a shop that just did this to your vehicle to do more work on your it? I do not want to go anywhere near that business again. Please, for your wallet's sake, your heart's sake, stay away. Do not go through what I went through. I'm also a published author and community activist who has helped many charities & churches including one in Nigeria that feeds & educates a community. I only state this to show my credibility, and to hope it behooves you to stay away from Gene's 112 Will keep you updated on what goes on in court PS-Sucks I have to give 1 star to post this, but in reality Gene gets 0s all cross the board read more

A GREAT experience at Gene's. I have been to many dealerships and service centers, where the technicians will tell me I need more work done on my car than I actually do. I have always gotten an honest review about what is needed immediately and what can wait. Quick service and they even have a new feature, where they email you EXACTLY what they serviced and what they see including photos. I highly recommend Gene's. read more

Gene and staff took the time to show and explain repairs/ maintenance needed. They laid out a time frame and supplied written estimates during the visit. Very personable and professional. read more

Have not had good experiences with auto centers, but I was blown away by this one. I received text message updates with photographs and arrows pointing to issues with my car that was very easy to follow. Everything was taken care of in a timely fashion. Gene and Tara were professionals and very kind answering all my questions. I highly recommend this place for any auto needs. read more

My first time here was a great experience. Gene and all the employees were nothing but nice and helpful. I love how they send out texts with the status of your car along with the picture of the car and the problem with details on how to fix it. Being on the phone with them as well was a great experience as they take the time to explain everything. I can't think of any where else to go to get great service for my vehicles read more

I truly appreciate the honesty! all my concerns have been answered and Gene goes above and beyond to meet all customer needs. Gene is also great at simplifying things down especially for non mechanically inclined individuals such as myself! read more

Have been going here for several years and have always gotten honesty and excellent quality service. They also send you a summary of everything going on with your car before your car is ready which I have never gotten anywhere and it shows just how thorough and honest they are. read more

I came up to genes needing an inspection. I was treated with blatant disrespect and rudeness. they accused me that I was going to drive off with my car before the inspection was done. I asked for my keys multiple times and they ignored me instead of informing me of what was going on. I went to my mechanic to get everything fixed and they told me that the person who was working on my car disconnected the battery making the codes reset without asking or informing me of it. All in all this auto service center is rude petty and disrespectful if I could give 0 stars I would. Never going to this place again read more

Quality service at fair prices. They back there work.

If you want the Mechanic that has YOUR best interest at heart, Gene's 112 is the ONLY place to go. These are the mechanics you've always wanted, you never have to worry about being "ripped-off". You can leave your car and know they will not do anything that isn't necessary. No reason to go to the dealer...ever! read more

Gene and team were very thorough and efficient. Prices were fair and service was done in a timely manner. I've been going here for years and won't take my care anywhere else read more

Gene's came at the recommendation of a coworker who has known Gene for a long time. Brought my truck in for shocks and struts, an alignment, oil change, and to check on my brakes. Was able to call up as soon as they opened and dropped it off shortly after I called. Brian got me all set up and by the time I got out of work my truck was nearly complete. Truck rides like a brand new vehicle now and I have complete trust in their professional workmanship. read more

This is my one stop car maintenance shop. If you're looking for a pleasant, knowledgeable and accommodating service department, this is the place. There is an explanation and first hand view of any vehicle concern. For example, I was in recently for a NYS inspection, and Brian took me right into the garage and showed me the uneven ware on my right wheel brake pad, which justified the replacement. Brian also provided me with guidance and made recommendations for upcoming vehicle needs, which I found helpful in planning financially for the future maintenance work for my vehicle. *Adrienne G. Holtsville, NY read more

Genes 112 is the most honest and reliable shop around. The owner is a very people oriented friendly person who is dedicated to make every single customer satisfied. If you want the job done at an honest price with great customer service I highly recommend Genes 112!! read more

Genes 112 is the most honest shop I have ever used. I drive over 20 minutes to get there and it is well worth the effort. The work is done professionally and there is never any surprises, they communicate everything with an accurate price and the work is done on time. Jim D read more

This place is terrible had my wheel alignment done and it was wrong. completely wrong I had to go to another shop and they explain to me how bad they really were you shouldn't work at alignment shop if you don't know how to align your wheels you sell tires for a living.You should know how to align a wheel. very poor will not recommend going there read more

Received great service from Gene's 112 Auto Service. They call you before starting any repairs, to let you know the problem, and cost for parts and labor. Friendly and reliable. read more

Scam.... charged $54 to check a fuse and tell me I needed a new headlight. A few was never discussed before hand. I have never been charged a few from a repair shop to tell me what wrong and what I needed. I would have taken my car to Firestone, Mavis or any other shop. read more

Gene is a great guy, honest, hardworking and organized. Your car is fixed with great parts, by experienced technicians and always on schedule. read more

Best shop on Long Island by far. Do their best to get work done quickly. Fair pricing honest repair shop. Don't go anywhere else.

I had a great experience at Gene's. I made an appointment to bring my car in to have a brake inspection as I was feeling some weird rumbling when braking. The drop off was simple. The girl that worked in the office was very friendly and cool. Gene came in before I left to get an idea of exactly what I was asking him to look for. He called me an hour or so later to explain the issue in detail and to explain my options and his recommendation. I had him replace all four rotors and pads as well as flush and fill the brake fluid and complete a NYS inspection. The cost was a little more than I had anticipated going in, but Gene provided a very thorough explanation regarding the premium parts that he was using as well as the 2 year/24,000 mile warranty on parts and labor that was valid anywhere in the U.S. via the TechNet network. Overall and excellent and professional experience. I would certainly return to Gene's for any other car repair issues. read more

I took my car to Gene's this morning for Transmission issues. I had no appointment, and Gene still managed to look at my car and call me back the same day. He ended up having to send my car to Top Gear Transmissions since my transmission's issues were severe. Although he couldn't service me himself, he was still very professional and courteous. He arranged for my car to be towed there and set the whole transfer up for me. He advised me on how long it may take and answered all my questions. He did not charge me for anything. I can tell Gene holds himself to high standards and I reccomended everyone to give him a try if you have car troubles. read more

I trust the crew at Gene's 112 with all my vehicles. I know I can depend on them for honest advice and exceptional service.

Best shop on Long Island. Gene's is the most trustworthy and reliable shop that I have ever brought a car to. Thanks Gene.