So I'm half and half with this place. My first experience was a few months ago when I bought a Groupon and an older woman told me in a nasty tone that it was after 4pm and if I read the fine print on my Groupon they can't take them after 4pm. It was 4:15pm. I asked if they'd reconsider since we were going out of town the next day and I didn't want to try and find another place to do the oil change since it's later in the day. She said no it's after 4pm. Whatever. I left PISSED and got my Groupon refunded. Big middle finger to that lady with the 'tude. Second experience was slightly better. My husband needed an oil change and tire rotation and looking through Groupon we came across Medford Lube again. We actually laughed and said are we really going to try this place again after what happened before? I said screw it you need the oil change and rotation and no one else close had that deal. We get to Medford Lube BEFORE 4PM this time (eyeroll) and we're told that only an oil change can be done, no tire rotation because a certain lift that's needed for it isn't available. Now I'm stuck with this Groupon that I paid extra for the rotation. Here we goooooo. I purchase a SECOND Groupon for just an oil change and use that instead with the intention of getting the first one refunded. I will say that the girl working the desk this time was a lot friendlier than the older woman and called us when the truck was ready since we went next door to grab lunch. Took 15 minutes. After reading a couple of the other reviews on Yelp I'm wondering now if they even changed my husband's filter. Smh. I ended up keeping the other Groupon for myself since I need an oil change as well and tire rotation. But this time I'll be making an appt for both so I know it'll be done. Because of other reviews I'll also make sure my filter is changed and mark my tires so I know they're actually rotated. I shouldn't even have to do all that but apparently buyer beware with this place. Shame. read more

DO NOT GO TO THIS PLACE!!!! They put the wrong oil in my car a couple weeks ago and now today 04/06/26 I'm having engine problems due to wrong oil being put inside my car and now my car is sitting at a different mechanic place. Thank god my engine didn't actually blow up I got very lucky. I WILL NEVER BE RETURNING BACK TO THIS PLACE!!!! read more

Horrible mechanic shop, they changed my struts and links. The price went from $1600 onThe phone to $1800 when I picked it up. Then I had a problem with some rattling immediately after, I brought it back in, i didnt hear from them for five days. I finally went in and they said they didnt hear anything and it seems ok. Same rattling problem as soon as I pulled out of the parking lot. Overpriced, and dishonest read more

I have been a repeat customer for years, always oil change and inspection which is about the only things I would trust these sheisters with. I bring my vehicle there for an inspection, "if there's a problem it will take longer" is what I was told this time, which I knew then I was being set up by the dopey clown at the desk. I do my normal routine and go to the McDonald's across the street for a coffee. 45 sec later my phone rings, so now for the total of 5 min my vehicle has been there they were able to find the security key in my center console for the lug nuts, remove front tires, inspect the brakes, replace the tires????? As I walked back across the street I see them driving my vehicle out of the lot and into the mechanic's bay, they must have Superman working there, I mean, at that pace they put a NASCAR pit crew to shame. I go back in and was informed that my front brakes are unsafe and require new breaks and rotors in order pass inspection hahaha, my brakes were just done 6 months prior, I have been driving my shitbox work truck, so there is absolutely no way I needed brakes hahahaha unbelievable! The dummy at the front desk tells me that if I don't do the brakes she will charge me for the inspection they did and that a "failure report will be sent to the dmv" I guess this BS works on senior citizens and unknowing morons, so I paid for the "failed" inspection $36 and told her if I never come here again it will be too soon. TOTAL DISHONEST SHEISTER BS ARTISTS. FIND YOURSELF AN HONEST MECHANIC read more

First and foremost, the woman at the receptionist desk is the absolute nastiest person!! Why they employ her is beyond me. The mechanics do ok work, not the best, but it's close to home and convenient for simple things like oil changes and inspections. But, I will never return due to that mean, miserable, nasty woman. She is condescending and answers your questions in such a rude, dismissive way. read more

I had an ABS module go out on a 2014 dodge ram pick up they fixed it perfectly was very happy with the service and the people there

i usually come here for my oil changes which have been totally fine but i started having a jerking at 40mph and i brought it to them. they had my car for 5 days and nobody called me. i had to call every day to find out an update and they kept saying you have to talk to carmine but he isnt here every time and he never called me back. i called on the 5th day and spoke to Anthony who said Carmine isnt here he has alot of issues going on but someone is calling to see if we can get you a transmission, so i said oh so its my transmission and he said thats what we think it is? wait thats what you think it is and your getting a transmission before you know that is def what it is. this is terrible customer service and very shady. i said can you please have Carmine call me and Anthony said well I cant give out his number but I can text him while we are on the phone. i said i want him to call me. then he puts the mechanic on the phone and the next mechanic says its def the transmission hands phone back to anthony who is still saying it might be the transmission. what a joke this is. i decided to pick my car up asap and go to another mechanic. DO NOT GO HERE read more

My 4th time here for an Oil Change, quick and trustworthy! Great people. Carmine how he interacts with his Customers is great & respectful. Highly recommend! read more

The guys here were super helpful when I brought my car in. I had the dealership telling me one thing with an outrageous price tag attached but a really good friend of mine sent me to this place and these guys shot me straight. I highly recommend going here if you have any issues and want honest answers. read more

First off, the receptionists are the nastiest people I have ever met; the kind that makes you want to walk out and never return solely off of that, should have done that and I wouldn't be in a position to write this. Second, I have gone to them for oil changes because they are fast and you want to believe they are good business. The last time I went for an oil change, I sat in the lobby for almost 2 hours before they came out to tell me "your oil plug was stripped by whoever you went to last so we're trying to get it out", I was instantly furious because they were the last to touch my vehicle for an oil change, after fighting with me that it wasn't them, the mechanic (who I wish I could remember his name since theres two of them, but I know its not the guy with the white ish greying hair) came out to apologize for being wrong since they "recently changed the oil filters they use, so I was right it was them" and since "I had been waiting for a while, they'd like to do my yearly inspection for free on them" but that my "oil pan was rusty and would need to be changed at my next oil change". At the time I didnt understand much about the oil plug/pan scenario and I was already pissed off and in a rush so I took the free inspection and went on. I moved to Florida a few weeks after and needed an oil change since I hit the mileage from driving from NY to FL. When I got to FL, not a single oil change servicing place would touch my car because my oil plug wasn't the stock factory one that should be in there and this is when it all added up and made sense. I went to the Volkswagon dealership as I was advised by one of the places I tried getting my oil change at that I should go there. Volkswagon showed me the plug in my car and the size of the plug that SHOULD be in my car if they didnt strip it. These asshole stripped my plug, neglected to tell me they put in a makeshift plug that didnt fit my car and then afterwards told me that I needed a new oil pan because its "rusty" when it wasn't because they wanted to make MORE money off me for their fuck up. This isnt the first time they did some grimey shit like this but it will be the last time I ever go there, recommend it to anyone and will be leaving this review here so that maybe you will think twice about getting fucked. read more

Came in for an inspection and encountered the most misogynistic employees on the island. They lied to me and told me my lower control arm was broken. I asked for the man to elaborate, and he dodged all my questions. I denied the repair and brought my car to get a second opinion. The second mechanic reassured me my car was in perfect condition, and let it pass through. Please do not go here unless you want to be scammed. I had been to this location before for an oil change and magically my headlights were broken meanwhile they worked as I pulled in. Disgusting establishment, the moment you walk in it is grimy. read more

I don't know how I feel, I think it's natural and unfortunate that we always feel scammed by mechanics. I think with Medford fast line it just depends on who you speak with and who's got your car. It's tough. I've had good and okay experiences, nothing crazy awful yet, who knows. They'll work with you read more

Went there twice and the service is HORRIBLE they are very rude and always try to find ways to make you spend more money. About a month ago I went there for an inspection and magically one of my headlights were out and both break lights. (They were completely fine before I entered the place) don't get me started on the groupons either they do not honor them because they'll always find some BS excuse like "it's too late to use it" or "we don't take them on certain days." Worst shop I've even been too. I make sure to tell my friends and family never to go here. read more

I've been there a few times for an oil change- reasonable price and got me out within 3o minutes. staff always friendly!

Carmen whom is the owner, is a very honest and trustworthy mechanic. I always recommend this mechanic they do honest work and sometimes don't even charge over little things ! read more

Rude service from the "karen" at the front desk i needed an inspection she said no if somethings wrong it takes time ...i said if it fails ill just leave and she slammed her arm on desk and said no inspection after 4 ...meanwhile theyre open till 6 (i was there at 4:30) im a first responder and don't have much time to get this done so thanks for ruining my day karen read more

Brought my car in with a Groupon for an oil change and tire rotation. They said I'd have to leave it, which was inconvenient but ok. 6 hours later I picked it up and they never did the tire rotation even though they swore that they did. One of the rims had a knick in it and it was in the same spot! Ripoff! The last time I was there in the summer for an A/C recharge it only lasted a week and leaked out even though the tested it ($149) and said there was no leak! Avoid this place and pay the extra to go to an expert at the dealer. read more

THIS IS THE WORST PLACE ON EARTH!!! DONT GO THERE!! THEY RUINED MY LIFE!! WENT FOR A SIMPLE OIL CHANGE TO Differentials to an axle a couple of days later my car misfires smoke is coming out of my exhaust. I take it back to him. He tells me that I have to change. The coils paid a few hundred for that I leave the shop my car still misfiring I go back again. He tells me it's faulty they change it again, a few days later, my starter doesn't work. I get my car towed to his shop for him to call me the next day and tell me that my motor shot. I need a whole new motor paid them for a whole new motor. My car stayed in the shop for weeks, when I took my car back out of the shop, there was a rattling noise. He said he had to put a bolt by the brake pad the next day my check engine light comes on. It was my O2 sensor the next day after that my shifting gears didn't work. My car got stuck went back to the shop. They said the transmission fluid was a little dirty they claim they put new transmission fluid. They didn't take it for a second opinion they put all the wrong fluids in my car now I have a shot transmission, this place is the worst place on earth they are crooks. Do not take your car there do yourself a favor. All these issues occurred with me within one week, and after the new motor was put in now I have no transmission they will be hearing from my lawyer read more

It took them three hours to change the rear brakes, even though I was told it would only take about 45 minutes to an hour when I was making the appointment. I watched walk-in customers come in after me and leave before me. They practically served every walk-in before they fixed my car. This wasted my whole morning because I had no ride home. I sat there with no updates from anyone for three hours. I will definitely never go back there. read more

Just moved into the area was looking for a quick place for oil change . Saw other reviews and tried it out.The staff is very friendly . They get you in and out quickly and they are open on Sunday which was a plus . read more

Medford Fast Lube - Quick place for oil change - Auto Repair Near Me - Medford, New York

Told me a part was broken not knowing I've been a mechanic for quite some time,then told me it's a$500 job for a part you can buy for 30-50 dollars and can be changed in less than an hour read more

Inspection was done SO quickly! Didn't even have time for my kids to get restless! Friendly staff, also! Thank you!

OUTSTANDING! These guys are the best I have went to in decades on earth! They processed our government payment in record time unlike all the big auto repair places fail to do. The oil change and service work is done by professionals who outperform all the larger companies! Highly recommend them. Try them out and see for yourself! The owner is on location and actively ensures everything is running perfectly which is does. The front end staff lady is great as are the other personnel. read more

The guys are great. Needed an inspection and got all my things done within 1.5hrs. However, the front desk clerk they have has me questioning if I want to return. She will definitely drive away customers as I've heard her answer phone calls and immediately talk trash on ppo as soon as she hangs up. She has given me an attitude every time I've been there which has been about 5 times now in the past 1.5year. As a small business perspective, shes gotta go. read more

Avoid this place like the plague. Disregard the prices they advertise because they WILL find a way to charge you more. Been thru it twice, first time shame on them second time shame on me.. read more

Would not recommend to family or friends, very unprofessional. Groupon was not honored and is is bait and switch

Beware! This merchant put coupon on Groupon, but have to show it before , I am ok with that but please be nice when your customer did not know it! The owner's attitude was terrible when I showed the coupon . Honestly, it is the most fastest oil change that I have even seen, but never come back to use the coupon next time read more

Went there for an oil change and they didn't change my oil filter, I went back and they played dumb and said they would check it. So the replaces my filter and added oil and apologized, told me they were very busy earlier and sorry. Really? Too busy to change my filter? You're under there draining the oil. My fiancée then got nervous and took his car to another service station to have his filter checked because he had an oil change done there recently and guess what? His filter was the same old one too. SHAME ON YOU! read more

Carmine and his entire team are the best. Always courteous and professional. Comfortable waiting room, clean. Came in for State inspection, first come first serve, and headlight. I do local driving and last year at my State Inspection Carmine advised that my two front tires have some time left, but not too much.....today he said "it's time".....I said "change all four".....his reply "no! Your rear tires are just fine!" ...... honesty, you don't see that very often. Thank you to Carmine and his team, I will see you in a few miles for my next oil change. read more

This review is long overdue. I along with my family have been coming here for years. I have only great things to say about them. I have always had great service and once again today I stopped in because of an issue with my car that was a direct result of a glass company's mistake. I was happily on my way home within 20 minutes, sent off with a smile and a have a nice day!! Could they have said it was something else and charged me ( after all how would I know) yup... but they didn't and never did in all my years going there . I highly recommend Medford Fast Lube!! read more

i get monthly oil changes because i drive a lot to work. I went to get my oil changed in November, and they told me i needed new breaks. I passed because i was broke, but planned on getting them in December. The day before I go in for my dec' oil change, the engine light goes on. I pull over and notice that the coolant is bone dry. Obviously they never checked the fluds. Anyway, i go in the next day and tell them i need an oil change and new front brakes. The guy tells me that my brakes are FINE, there is no coolant leak, but i have a small oil leak and i need this "additive". SO i let him add it.The next day I am driving to work and my "Check engine light", "VSA", and an "exclamation light" go on! long story short , I bring it to my personal mechanic and he says that I am 2 quarts low! and he cant find and oil leak! The diagnosis - "a fucked up oil change"! So be careful!! read more

I brought my car into medford fast lube because it was overheating. They advised me that I needed a clutch fan and the original quote was for $120 and they said it would be done in a day. Their parts were so overpriced I asked for a quote with the part I needed so I could purchase it myself and bring it to them. I purchased the part and dropped it off. They told me it would be done that day. Three days later I never received a call. I called to see if my car was ready and they told me I brought them the wrong part and that they needed another part that now the fix was going to cost me $375. They never called me to tell me this nor did they tell me it was the wrong piece when I dropped it off. I received another printed quote so I could purchase the second part. I purchased the second part and dropped it off and they told me the car would be finished that day. The car was not finished that day. The next day at about 4 pm I called to see if the car was ready. They then advised me that they broke the part I had dropped to them, that is was their fault and they would replace it for me. At this point my car had been there for over a week for a job they said would take a day. I made the decision to pick my car up and bring it elsewhere because I was so unhappy with the service I had received thus far. When I went to pick up my car I asked if they would reimburse me for the parts they had broken that I paid for. The gentleman refused to refund my money and continued to be extremely rude, cursing at me and he was being belligerent. He told me to speak to the owner and when I asked for his business card he told me I could not have it that the owner was on vacation to come back at a later date. When I left the shop I drove about 100 yards down the road and my hood flew up and shattered my windshield because the shop had not latched the hood after they worked on my car. I had to file a police report and am now out of a car with no answers from the shop, and am having to take legal action. read more

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People beware of this place!! Got an oil change and my car didn't run right after it brought it back and he wanted to charge me 950$ for a new gasket valve cover and it was a bad oil filter all along Cost me 600$ in rental fees and 3 weeks of aggravation!! I'm the one that figured it out!! If I would of listen to them it would of cost me more money!!! Please stay away!!! read more

Hello: I have never written a review of any kind before. Tried to use Groupon for oil change and tire rotation. Called to make appointment. I was told it was not necessary, just come before 4PM. Today, I arrived at about 1PM. I was told by an extremely rude service manager that I would have to make an appointment to come back because he doesn't have a jack for a pickup in the oil change bay. Was not asked by employee my car type when I tried to make the appointment. I live 20 miles away. Will never use again. Price seemed too good. Maybe Medford Fast Lube should stop accepting Groupons. Would have given 0 stars if possible. read more

Only people I trust w my car and my wallet. I saw a woman come in because her ABS wasn't working on her car. They fixed the fuse didn't charge her and told her to come back for oil changes in the future. Now that's honest. read more

Carmine and his team are amazing! They always get me in as soon as possible and are super helpful. My car was misfiring last week and they replaced a coil, and then this week it happened again. As frustrating as this is, I called right away and went in after work. They fixed it quickly and didn't charge me a penny because the part was defective. My windshield wiper was in bad shape too and he gave me a new one! There is no doubt in my mind that this is where I'll come for my repairs in the future. They're fair and don't overcharge like most commercial and many private places. Thank you Carmine! read more

Hi I went to Medford Fast Lube for my car carmine gave me a good price for my repair it was a lot less then other shop's and he did a few extra thing's for the same price I would say he is honest and reliable very good place for your repair read more

This business has some of the most untrustworthy and shady characters I've ever encountered in the automotive repair industry around Long Island. They even did an investigative report show on scamming customers, i guess that's where they learned. They broke my studs by purposely over tightening them because i wouldn't get my brakes done there after a failed inspection. After 2 attempts in getting that taken care of, i find i'm missing a bolt off my caliper. I know i couldn't prove this in a court of law, but i'm 100% convinced that it was maliciously intentional by the way i treated and spoken to by the manager and his staff. It was basically a 4 on 1 standoff while i stood there after working 14 hours in my nursing scrubs. Just a side note, i have been going there for years to get oil changes and every time, there's something additional they attempt to sell me on....i guess i'm the dummy for giving them my continued business. My advice to anyone reading this, STAY AWAY!!!!!! read more

My first good experience here was buying windshield wipers and was sold only only one because they didn't want to sell me something I didn't need. They even put it on for me. It has always been like that. I have always had great experiences here. All work was always fair and honest, and they are always reliable. Several times there has been no charge if they didn't find anything wrong. In short, they have always been great. And, they are friendly. read more

Great service , very friendly and professional. They service all my personal & business vehicles