Honestly ... I only spent 30 minutes here and they gave me a discount on my oil change love this place read more

Jiffy Lube - The most helpful guy around town - Auto Repair Near Me - Orange, California

I need it a oil change, was taking care of by a hard-working young group they were all amazing I will definitely make this my spot, very convenient and they were on time as far as timing, that was important to me, as was doing this during my lunch break read more

Went to get an oil change and it was quick and easy :) Miguel was really nice and helpful !

The service here is high quality with little to no wait time. All prices are discussed and clearly seen by the customer. Miguel is great at his job and is always kind to the customers. If your looking for a quick, enjoyable car maintenance experience, come here! read more

Drove 30 mins to this location for an Uber vehicle inspection. On the Uber app, they recommended multiple locations that offer free vehicle inspections. I chose this one because it was the closest. Upon arrival, I'm told that the inspection will cost $40. After showing the employee that the Uber app advertises their location as offering this service for free, I was told something along the lines of "they don't have control over the website." Confused but understanding, I let them do the inspection anyways. Upon first glance they tell me that I have to go to "Uber Hub" instead to get the inspection done, the reason being that a minor crack in my window is "an automatic fail at this location." Firstly, the crack is barely visible and literally smaller than a dime. Secondly, why would it only be a fail at this location? Again I was confused, and this time unhappy because I felt like I drove 30 mins for nothing. Without disputing them, I left and went to the next nearest Jiffy Lube. My experience at the location in Santa Ana was very different. I pulled my car in and the employee started the inspection without mentioning any fee. Mid-inspection I ask if there's any charge, and he says no. I mention that the Jiffy Lube I just came from was going to charge me $40, and the employee says "Was it the one on Katella?" I say yes. He says "Yea...they're just saying that actually. It's no charge because we're charging Uber for the inspections actually." He finishes the inspection, hands me back my completed form, and I'm on my way. The fact that this employee already knew which location I was talking about speaks volumes. Does this mean that this location knows what it says online and is lying? Or does this mean that they don't have control over what it says online and they're trying to take advantage of people? Regardless, I am very glad I went to the location at 2025 N Tustin Avenue to get my inspection done for free instead of $40. The only positive thing I have to say about this location was that the employees were kind. read more

Quick service. Miguel was very helpful and nice. Definitely would cone back here again.

This location is great! They were able to get me in and change my oil no problem. Miguel helped me out, and he was very helpful. Will be returning here next time I have any car troubles. read more

Really great service, very clean location! Kat helped me get my car serviced and was very informative and concise. She even helped me realize that I'd need to replace my filters. Any up-sales here weren't a money grab, everything was justified and necessary for prevention of future issues with my vehicle and care! The team here worked quickly, didn't goof around like most places! Very welcoming and quick! Conveniently around food places as well in case of time required to be here. No laziness found here and I trust my vehicle in the hands of the team here! This location and its employees are exemplary! Great job staff! And thank you Kat for making my visit informative and transparent! Highly recommended to go here! read more

Jiffy Lube - Clean waiting area and facility - Auto Repair Near Me - Orange, California

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Such a strange experience. When you go here, they act like you're trespassing. Thats how bad the customer service is.

Hello!! Last week I took my car for the oil change, and I had an excellent experience, it was one of the best services I have had in jiffy Lube. THANKS TO MIGUEL'S KIND SERVICE, THANK YOU. read more

Another great experience at my favorite Jiffy Lube! Today I came in with an unusual problem: I had heard the cries of a distressed kitten coming from my car. Miguel was very kind and professional when I explained my problem, and he promptly got one of the techs to inspect my vehicle. Unfortunately the kitten wasn't found, but I truly appreciate how my situation was handled. I was not charged for the inspection either. This is why I always come to this shop for maintenance on my car. P. S. It turns out there was indeed a kitten trapped in my car. The kitten had gotten itself stuck in the fender behind the shielding of the wheel well, which required the expertise of a body shop. read more

Took my car in for inspection today. Miguel was very helpful and also has a great sense of humor! I'll be back for my regular maintenance check ups as the service was great and super convenient. read more

Came to get the car's oil changed. And dang, the service was fast, affordable & good quality! The staff were also very friendly during my visit! Highly recommend this location for your car maintenance services :) read more

The best jiffy lube I've been to. The place is clean, Miguel and his team are top notch and the price is always right. Thanks guys!

Lost my trust. I have always gone to jiffy lube for the value. This is my first time at this location. Upon waiting I noticed two other people being told by the technician that they inspected the vehicle and suggested wiper blade change. When it came to my turn they said that my wiper blades will need to be replaced or suggested to be as it's in the yellow. I found that highly unlikely as I just replaced them 2 days prior. They claim to have inspected the vehicle. Auto maintenance mechanics are supposed to be trusted. This incident left me concerned that they are here much more than to provide honest service but upsell to the point of dishonesty. At best this is the only thing they are lying about. At worst they are scam artists and not doing the service they claim to be doing read more

Miguel got me in and out during my lunch break as promised! Will be returning in the future!

Just stopped by after work to get an oil change on my car n it was super fast n easy made me feel super comfortable thank you to Miguel who did the work on my car!! And Stephen was super nice as well!! read more

Got my oil changed here. It was quick and easy. They told me what I needed done and did not pressure me into getting it done there. Will be come back read more

If I could give less than one star. I would. First off. 5 people are staffed outside and there's only 2 vehicles trying to get serviced. Another Gentleman and myself. So I can't fathom why it's taken me an hour to get a simple inspection. The Worker who goes by the name Miguel is over here walking around, having non work related conversations, ordering lunch. Receiving lunch, ect. Look. If you got places to be. DON'T GO HERE. read more

great service! it was very quick and a good price as well. they check numerous different aspects of my car!

Great customer service...Friendly Very helpful. Did not try to push any more services than what I needed. MIGUEL was very profesdional

Came to get my oil change and they were pretty fast! Everyone was nice here. Really recommend you guys to come here.

been coming here for a couple years now. prices are reasonable and service is always great and efficient. Miguel and Dionate are excellent and always provide great customer service! read more

I came in here because I had a $20 off coupon for an oil change- after they tried to up-sale me- I passed in all the little extras- THEN they tell me they can't get the "check oil light" to go off in my car! They acted like I was inconveniencing them by asking them to just change the oil in my car! I will NEVER come back here. read more

Always have a great experience with this specific location. The team is fast and always helpful.

Always thorough and quick service. This jiffy lube always makes the process easy and reviews everything beforehand

Fast and easy, Miguel was the man. Got my Uber inspection for a steal, $14.00 instead of $25.00. Professional service, friendly employees and clean venue. read more

brought my truck for an oil change and the service was amazing. Thank you, Miguel! I will be coming back. :)

Miguel B, the assistant manager, was so kind and helpful to me during my last minute oil change. Make sure to offer him a cold bevi, he works hard! read more

Great service. Came in for an oil change and service was fast. Very informative mechanics + have reasonable, fair prices. Thank you!

This place gave us a great deal on an oil change! Super friendly and reliable. Even taught me and my mom about the different kinds of oil that go into cars. Miguel was incredibly helpful. read more

I HIGHLY RECOMMEND THEM! I was referred over to them by my employers mechanic, Abraham the manager was so helpful from the beginning to end! He answered all the 30 questions I asked & not once did I feel he was getting irritated by it which to me is great customer service!! Especially since I wanted to know about all the things my car needed. He was helpful, thorough and the service was quick! I even went on my lunch break today which was around the corner from me! Thanks again jiffyube, Abraham and staff you are terrific!! I also got a free top off on all my liquids! I will definitely be returning for my next oil change and will refer everyone here! read more

Don't ever come here this place has bad customer service. Would not let me use my $20 coupon when it is advertised that is it is a good coupon. read more

This Jiffy Lube was packed on Labor Day Monday, I really needed some car service done here and they were understaffed, however even with 5 cars ahead of me and a slight wait time, the store manager was able to fit me in and provide me excellent and prompt service! I want to commend Abraham Jimenez on great customer service and excellence on running this Jiffy Lube location. I highly recommend this location, they will take care of you here! read more

Jiffy Lube - 5 cars ahead - Auto Repair Near Me - Orange, California

This place has amazing customer service! I've been to another location that didn't help me out as efficiently as Miguel did here today. I came around 1ish and was not busy at all! This place is quick and efficient 5 stars definitely read more

Miguel was very helpful in assessing my car issues and gave great advice on what needed to be fixed!

Great oil change and they noticed my coolant leak from the water pump. Excellent service

Miguel was amazing. He educated me on the oil that I needed for my car and why why other oils wouldn't work. He also when I was worried about the price he offered the Yelp review discount so I am feeling this out for him. Thank you very much Miguel. Hope you have happy holidays read more

With the amount of stars, I thought I'd be treated fairly. But NOPE! I was quoted the highest price possible for an oil change. I wasn't even given options and I was very clear with the employee that I didn't know what kind of oil the car needed. When I declined because the price seemed too high, the guy said, "Ok, well your keys are on the car." I was just trying to get a quick oil change in the morning and walked out feeling like they could care less to help me. Very disappointed! read more

Amazing quick service Polite stuff Highly recommend Love when people appreciate your and their time read more