In this day and age exceptional service is hard to find, not at Grandview…read more My daughter took her car in to get an oil change and estimate on a door closure issue and a window malfunction. Grandview not only gave her a reasonable cost on the oil change, they fixed her door issue for free. They gave her the right advice on quoting the window issue and did the work in less than half the already reasonable cost quoted. I live in Wisconsin and not being close is not ideal. I can't tell you how impressed I am and what a comfort it is to know you are there to help her. Cheers Grandview staff!

I ended up at Grandview Tire & Auto on total accident. I didn't realize I had 4% oil life and when…read moreI put the dealership into my phone I must've clicked the wrong one and I ended up at Grandview Tire & Auto. It's a little hard to get to with the construction- but I'm hoping it'll be finished by the end of the season. I waited in line for a quick service oil change for a bit before anyone noticed me. I interacted with two employees- one was a woman who was a 10/10 and had amazing customer service. The other was a gentlemen who directed me while pulling in my car, he gets a 3/10 because well he was rude. Had I not interacted with him I would've given this place 5 stars. I was given the option to stay in the car or go inside, I was pressed on time so I waited inside. It took about 15/20 minutes from the time I pulled in to when I left. There was a coupon online which brought my oil change to about $70, seemed a little high but at that point it didn't bother me- I assume they charged what was needed. If you're in need of quick service oil changes this could be a solid option.

This location is Amazing! Brought my car in for some maintenance and after some work it was working…read morelike brand new. Ever since then I bring my car here. The manager Dustin along with Jonathan and Isaac always make you feel welcomed and appreciated. Since I've moved here to Minneapolis this is the best customer service I've received being here, they really make you feel valued. Thank you to the staff for helping get my car back and at it. Value your service and knowledge.

I brought my vehicle to the Tires Plus on Lake Street to replace a tire that was covered under…read morewarranty after a bulge was identified. The repair was completed, and I left assuming everything was taken care of. The next day my tire pressure light came on. I figured it probably just needed to be reset after the service. By Monday morning, the tire was completely flat. I called the store expecting them to take responsibility and help resolve the issue, especially since the tire was under warranty and they had just serviced it. Instead, I was told I would need to tow the vehicle back in. I explained that I didn't think I should have to pay for a tow when the problem appeared to be related to the work they had just done. Rather than working toward a solution, the manager, Jonathan, became combative and argumentative. The tone was defensive and dismissive, not helpful. When I asked for the name of his manager or someone I could escalate the issue to, he refused to provide it and acted like there was no one above him. I ended up having to call the main customer service line myself to try to get this resolved. I did not create this issue. The tire was covered under warranty, I brought it in for repair, and shortly after the service the tire was completely flat. A reasonable response would have been an apology, arranging a tow, and correcting the problem. Instead, I was met with resistance and poor customer service. Really frustrating experience, and not what you want when dealing with something that directly affects vehicle safety.

Scheduled an oil change for 10 am and it took them two hours to begin the service. By then I had…read moreasked to be taken home to wait because they quoted me over an hour when I checked in. Then 2 pm rolls around and I hadn't gotten a call, so I called and they said it was done. Absolutely bananas insane that a routine oil change made by appointment would take 4 hours.

It's hard to believe that it was 10 (ten!) Years ago, when I gave this place a 5* review. Well, my…read morelast experience here changed EVERYTHING. My wife brought in the car for an oil change, and on pickup the manager discussed the condition of the drive belts.. He told her that they were "the worst he had ever seen" and that they were "ready to fail at any moment". Now get this.. he quotes her over $350.00 for replacement! Yes, three-hundred and fifty dollars for one hour of labor and $30 in parts. I'm sorry, but that's nothing short of criminal. Absolutely shameful, trying to take advantage of a lone woman (who just happens to be married to a retired mechanic, unknown to him). Needless to say I'm thoroughly disgusted with his behavior and we will never return. Oh, I ordered the new belts (Continental brand, mid-range quality) from Rock Auto for under $20 total. A good neighbor installed them for us, for which I paid him $60 cash. Took a little over an hour.. for an amateur, who knows how to do basic to intermediatec car work.

I have been going to this Precision Tune for many years. They have always treated me with dignity…read moreand respect. They have never tried to "over sell" a service or suggested a service I did not need. I recommend this shop to anyone seeking honesty and integrity. Michelle B.

Avoid this place at all costs, they're either completely clueless or intentionally manipulative. I…read morebrought my truck in because the check engine light kept coming on -- code said it needed a new thermostat. They charged me an arm and a leg for the repair, which I decided to just eat at the time. But when I got the truck back, it was overheating after about twelve minutes of driving, to the point the A/C was blowing hot air. Which it was not doing at all before they'd touched it. I called them up, explained the issue, and they told me to bring it back so they could "take a look." I dropped it off the next day, and they claimed they couldn't find anything wrong. Then they offered to "fix" my A/C with a $300 freon recharge -- which made absolutely no sense. Even though I'm no mechanic, I wasn't born yesterday. When I got back in my truck, I also noticed they'd somehow damaged my driver's seat adjustment controls. At that point I took it to another mechanic in town, who immediately spotted the issue: the thermostat they installed was a cheap, faulty part. The second shop replaced it for half the price and I've had zero problems since. If they want to reply with some generic apology, that's fine -- it's too little, too late. I gave them a chance to make this right, and instead they tried to upsell me on something I didn't need. Either they're completely clueless or intentionally manipulative. Either way, I wouldn't touch this place with a ten-foot pole.

Highly recommend this place. These guys are always great to work with it! Very friendly and…read moreknowledgeable staff. Thanks for keeping my Buick Rainier running. Update- Yesterday I called with car issues. I told them my car wouldn't start and that I'd most likely need a tow to their shop. The employee gave me trouble-shooting advice to do on my own and it worked! It saved me money and time. Thanks again!

Brenley, I believe she was in charge of the lube techs there, she was very nice at first. However,…read morevery unprofessional. She was talking about giving blowj*bs for 40$ when she was a stripper around customers. Very disgusting and unprofessional behavior. I will never return and I will be sure to make sure none of my friends do until she is gone. I'm sure she did the same to get this job!

Had a great experience late night, 7:40, I was picking up some fast food and saw they were open…read morenext door! Complimentary COLD water bottle upon arrival! They helped me in despite obviously cleaning the shop for end of day, they waved me over with no hesitation. Service was friendly and easily explained. I inquired about their wiper service and they were able to quickly help replace those for a fair price 18.99 and 21.99 for the respective wipers. Coupons online and every day 25% for veterans! They topped off all fluids and handled everything quickly, all in all took about 10 minutes. It was simple, relaxing and fast. I definitely would go back for service. No products were pushed.

brought my vehicle in for a routine oil change, and it was running perfectly fine beforehand -- no…read morewarning lights, no drivability issues, no mechanical concerns. Immediately after the service, my car began running rough. It started jumping at startup, struggled to move properly when put into Drive, and shortly after the check engine light came on. There were absolutely no issues prior to the oil change. The timing is not a coincidence. I contacted the shop right away. I was told to check back on 02/28 and that the manager would handle it. When I followed up, I was told the manager wasn't available until Monday and that I would "have to wait" while they conducted an "investigation" and reviewed camera footage. They claimed the technician did not touch the sensor. However, their own higher-up acknowledged that the sensor could have been cleaned and reset -- which their technician did attempt. That reset did absolutely nothing to fix the issue. Despite this, they continued to deny responsibility. I sought a second opinion from a mechanic I know personally who works as a mechanic for a landscaping company. Instead of addressing the mechanical findings, the shop repeatedly tried to discredit him by referring to him as "a landscaper," even after being clearly informed that he is employed as a mechanic for that company. That felt dismissive and unprofessional. Ultimately, my mechanic repaired the issue and the vehicle is now running properly again. This confirms that there was in fact a problem that needed to be corrected -- a problem that began immediately after the oil change service. As a result of this situation, I incurred $556 in total expenses, including: - $115 for the oil change - $190 for the sensor - $150 for labor - $56 Uber to return to the shop - $45 Uber home because the vehicle was not safe to drive This has caused financial loss, stress, and significant inconvenience -- all from what should have been a simple maintenance visit. I am extremely disappointed in the lack of accountability and the refusal to take responsibility for an issue that began immediately after their service. I will update this review if the business chooses to properly address and resolve this matter.

Brought my car here for an oil change because it was convenient; that part was fine. But they told…read moreme I needed a new motor mount, so I agreed to have the work done. After that, my car started making a rattling noise, which they claimed they "didn't hear" when I brought it back. They also said diagnosing an oil leak would be free, but then charged me. After driving about 100 miles, they told me they still couldn't find the source and that I'd need to pay more for them to remove the oil pan and keep looking. Took it to a real mechanic who found the issue in under 15 minutes. These people are full of it. Do not get anything other than an oil change done here.

I had a very disappointing experience at this Meineke location. Last week I was told to return…read moreTuesday for an oil change appointment through Hertz. When I arrived, the employee immediately said I had no appointment without asking for my name or checking anything. I showed my Hertz paperwork, but instead of reviewing it, he handed it back and told me to leave. The interaction felt disrespectful and unprofessional. Customers deserve respectful communication and proper appointment verification before being dismissed.

I take my car in regularly for oil and tire changes, and I usually have them check the rest of the…read morecar for issues. They get it done quickly and at a good price and let me know if I need more work done. I never feel like they are trying to upcharge or treat me unfairly.

Great service and great value! The gal working up front is very helpful and has a great attitude…read more We will bring all of our vehicles here from now on.