Stopped in after work to ask some questions and get an estimate for my cars brake issues. It had…read morebeen over a month, and I reached the point of feeling nervous while driving (I know... awful). Lane, at the front desk answered all of my inquiries without making me feel like a bother; especially given it was an hour before closing. Despite having a full load the following day, and due to limited hours later in the week, he advised that if I came first thing next morning, they would squeeze my car in. I had him add me to list for 7:30am (just in case) and advised that I was going to check out one more mechanic (nearby). Ultimately I went with Lowell's! The interaction with Lane felt more authentic. I appreciate that he was willing to give a range, and advise how price would vary based on if it was a this problem, verses a that problem. The next morning I dropped my car off. Without knowing when they'd get to it, I just took a Lyft to a restaurant in NE for breakfast and figured I'd walk to work from there. My car was ready by 10am and while I could have gone back for it, I decided to wait till later in the day, which they were fine with. The other place had a loaner car, a waiting area, and would have cost less (based on the diagnosed issue, front brake pad & rotor). However, although I would have LOVED to save money, I'm happy I went with Lowell's... the place that made me feel assured. I would return.

Been going to Lowell's for years for oil changes. Always courteous. Prices are fair. Never felt…read morelike they were trying to upsell me on anything.

Poor communication, staff was nice but did follow through with giving me information about my car…read morewhen they said they would.

Badly needed an oil change so scheduled one this morning here. Pulled in and they grabbed my…read morekeys and got my vehicle started in a very timely manner. Sat in their warm large waiting area. Only two drawbacks-no sign for their guest wi-fi password and choice of channels on the tv. No big deal-I was in and out super quick. I did like that they gave me a list of suggested work on my vehicle with no pressure. Would recommend and will return

Had rear differential replaced here. They gave two options to help lower costs…read more We did go with the used/rebuilt option. Unfortunately we had issues with the one installed. They ended up working to get it replaced. They do very honest work for a reasonable price.

A twenty-year customer, I was towed to the shop one day this week. Jesse promptly and politely…read moreprocessed the paper for work and a loaner. The loaner was a dream to drive. Jesse called with an update and the next day Jamison called with results and processed paperwork, and I drove away with two new tires and a healthy vehicle. This crew is pleasant and professional and works for the customer. I value the team highly. jhw

I worked with Jeff and he was great! Jeff has a lot of industry experience, was very professional…read moreand answered all of my questions with honest info. I didn't feel like he was trying to over sell me on anything. I originally got my struts replaced (all 4) and had a few problems after but when I brought it back, Jeff took care of it with no hassles other than the time it took to make the fixes. He stood behind his service and/warranty and made it right. I will be going back for my next repairs and will work with Jeff and this Midas location again. Five stars Jeff and thank you very much!

They will actually properly diagnose your vehicle and figure out what the hell is going on with it…read more Go to them with your car if you have problems.

Bought 2 different vehicles from David in 2025 - one for my wife and one for my son. Fair pricing,…read moreboth vehicles are fantastic. I would absolutely buy from David's again.

Purchased a Sentra Nissan had a couple days brought back said it acting funny ,I took to a more…read moreknowledgeable auto mechanic and he said transmission is about to go ,he wasn't lying the car can go short distance and start s jerking .I brought said car to me David a total of 3 times stating what the other mechanic said he denied .I live on social security and just getting over total knee I can't afford another vehicle .

Highly recommend!! They do all the service on my vehicles including detailing. Have never had an…read moreissue and very fair pricing. I have always been able to schedule around my availability which is a plus as far as I'm concerned. If you are looking to purchase a vehicle great place for that too we have purchased several and been very happy. They are always happy to see us and treat us like family! Definitively 5+++ stars

I bought a Groupon and when I called to redeem I was immediately told there was a $30-40 up charge…read morebased on my vehicle (midsize suv). Then when I arrived I was told there'd be another up charge for pet hair. In total I paid almost 200 so the Groupon is misleading IMO and all they did was vacuum the car and put tire shine on the wheels. As for quality of the service? There's still dirt all over my doors, they don't dress or shine the dash/doors, they didn't even clean the interior of my tailgate, and the ketchup on seatbelt? Still there.

Just had one thing after another go wrong here. Broken part received =1 week delay, broke part off…read moreinstalling new part = 1 week delay, tool needed to install part in ND= 1 week delay. So one month it took to get my car back. Meantime, the 1st loaner van doors wouldn't open, then prolonged beep occurred for entire ride, also radio not working made it impossible to cover up the constant beep. Brought it in twice until they gave a replacement car that smelled like cigarettes and the rear passenger seat belt not working meant my 4 year old had to sit in the middle seat for one month. The least safe seat. Still I was very kind and patient with them. Also I was told I would receive a discount, then very disappointed to find no discount whatsoever or anything compensatory upon pickup. So spoke to Vern who was very nice and understanding but said he could only offer me a credit for half of what I had to pay. They did get most of it covered by my warranty so thanks for that. And Drew and Matt were very nice also. Also washed my car so one extra star for those things. But how can I go back and get more work done, knowing the state of the loaner cars? It really sucks because I really thought I had found a new great shop to go to and had been a returning customer and even recommended it to other people. (Which I now have to go back and awkwardly undo.) If they had offered any kind of compensation (without me having to complain) for all the absolutely ridiculous issues on their end I wasn't going to leave a bad review. At least they attempted to make it better so that is something. A lot of people probably wouldn't even had tried.

Spend an extra 5 min and shop around. It will save you hundreds if not more, not sure how they…read moresleep at night taking advantage of customers the way they do. I will never go back to this place. So many other shops around. Definitely learned my lesson. They also restrict reviews.

I want to go get a tire put on there today yeah all my lug nuts were stripped on this tire so I…read moreknow it was going to take some time from to get it off but you break one stud then they expect me to pay for a new stud no I'm good on that so my bill was 262 dollars ask him how much the five lug nuts would be then my bill jumps from that $262 to $293 really $30 for five lug nuts come on now That's crazy but the bad thing about it is the stud you couldn't even help me out on that never going back there

Honestly, I'm a pretty frugal/stingy guy, and these guys check all my boxes. They deliver…read moreconsistently on quality, at the price agreed upon, without price gouging...and honestly, are just cool dudes. It's ridiculous to me that there's 1 star reviews. After reading them, they seem petty tbh. Take note that they only complain about $100 or less, and never about quality of work. I've brought multiple vehicles to them multiple times and there's only ever been one hiccup-- which they fixed and took full responsibility for. Consider me a loyal customer