Poor communication, staff was nice but did follow through with giving me information about my car…read morewhen they said they would.

Badly needed an oil change so scheduled one this morning here. Pulled in and they grabbed my…read morekeys and got my vehicle started in a very timely manner. Sat in their warm large waiting area. Only two drawbacks-no sign for their guest wi-fi password and choice of channels on the tv. No big deal-I was in and out super quick. I did like that they gave me a list of suggested work on my vehicle with no pressure. Would recommend and will return

Great guys. Trustworthy. But small outfit, can be a long wait for service. Not a place you can…read morenecessarily drop into and have something fixed.

Honest, dependable and hardworking crew at Denny's! Scott and Brandon are wonderful guys that will…read morenot try to sell you something that you don't need. I know that I can trust them and that they'll always take great care of me! VERY important as a female who has felt taken advantage of many times. Fair pricing and Christian values.

Sean was fantastic with our front end suspension issues. Very professional and clear on causes and…read morenext steps. Quick turnaround and fair about everything. I do recommend this shop.

They will actually properly diagnose your vehicle and figure out what the hell is going on with it…read more Go to them with your car if you have problems.

A twenty-year customer, I was towed to the shop one day this week. Jesse promptly and politely…read moreprocessed the paper for work and a loaner. The loaner was a dream to drive. Jesse called with an update and the next day Jamison called with results and processed paperwork, and I drove away with two new tires and a healthy vehicle. This crew is pleasant and professional and works for the customer. I value the team highly. jhw

Had rear differential replaced here. They gave two options to help lower costs…read more We did go with the used/rebuilt option. Unfortunately we had issues with the one installed. They ended up working to get it replaced. They do very honest work for a reasonable price.

Tricia as a manager needs to take a class on customer service, I brought my truck in for some wheel…read morebearing work, they took off my lug nuts and stripped em. I politely asked her if I'm able to take them off when need be, she got all super defensive about it and told me that I stripped them. Lol.....we exchanged words and then asked if I'm not able to get my lug nuts off will they take em off for me. Tricia and the mechanic Bill said once I leave the parking lot I'm on my own. Tricia is the worse manager I've ever seen in the history of an auto shop. Who calls their customer names? She called me a dumbass and so on, in exchange she got an ear full from me as well. Even the other customers said I wasn't in the wrong and AutoMax broke their engine by doing some work and not putting any oil in it. AutoMax is has the worse customer service ever...if anyone needs work done I recommend Vidal Auto Services across the street from them. I took my truck right across to Vidal's, they looked at the lug nuts and said they are pretty much stripped. They said if they were the ones who stripped the lug nuts while taking them off they would of replaced them or been honest with me about it.

One day, my old Honda transformed into a racing car. At idle, it would go vroom and when I hit the…read moregas, it would go VROOOM. The new auto experience was sublime but then I realized I was only going 20 mph and making farting noises. An auto repair shop recommended Auto Max for exhaust problems, so I called them up and they told me to bring the car in. There was no wait and my Honda was immediately inspected by a mechanic. He showed me what was causing the problem and gave me a quote. He didn't use any salesman tactics on me or pressure me into a decision. Based on my few minutes of Google research, I thought the quote was fairly reasonable. Within the hour, my car was back into its old self and not making farting noises. While I sat in their waiting room, I watched the front desk person interact with customers and I noticed they were friendly and did not use dirty sales tactics. If you got car issues, you'll be in good hands at Auto Max.

Stopped in after work to ask some questions and get an estimate for my cars brake issues. It had…read morebeen over a month, and I reached the point of feeling nervous while driving (I know... awful). Lane, at the front desk answered all of my inquiries without making me feel like a bother; especially given it was an hour before closing. Despite having a full load the following day, and due to limited hours later in the week, he advised that if I came first thing next morning, they would squeeze my car in. I had him add me to list for 7:30am (just in case) and advised that I was going to check out one more mechanic (nearby). Ultimately I went with Lowell's! The interaction with Lane felt more authentic. I appreciate that he was willing to give a range, and advise how price would vary based on if it was a this problem, verses a that problem. The next morning I dropped my car off. Without knowing when they'd get to it, I just took a Lyft to a restaurant in NE for breakfast and figured I'd walk to work from there. My car was ready by 10am and while I could have gone back for it, I decided to wait till later in the day, which they were fine with. The other place had a loaner car, a waiting area, and would have cost less (based on the diagnosed issue, front brake pad & rotor). However, although I would have LOVED to save money, I'm happy I went with Lowell's... the place that made me feel assured. I would return.

Been going to Lowell's for years for oil changes. Always courteous. Prices are fair. Never felt…read morelike they were trying to upsell me on anything.

Today was an interesting day at Goodyear. I went in to get tires tires and I ended up needing an…read morealignment, a brake light, and a battery. My vehicle had to be brought in a total of three times. The guys there felt so bad for me and I just laughed and went and sat down and drank some more coffee that I didn't need. Things happen and there's no reason to get upset about it. None of this was their fault that I needed all this stuff but they were very cordial and it was actually fun. $1300 later isn't that great but that's part of owning a vehicle. I've been going to this Goodyear for seven years and I just think everybody is so nice there and easy to get along with. I just felt that I should give them a review and let everyone know that they're a good group of guys and I appreciated everything they did for me . Jackie K

Made appt for Lyft inspection. On website it lists the price $35. Go to appt and was told it is…read more$97.50 Could you have told me when I made appt?

I paid thousands of dollars to get an engine replaced. Did not receive the warranty promised. My…read moreengine then went out again a month later. They did not respond to my calls. A different auto technician said that they did not do what was promised and even recommended I take them to court. I DO NOT recommend them.