After looking online, it became clear that Poquet had the most to offer of the cars I was looking…read moreat and the best pricing. Glad we decided to stop here first (didn't need to go anywhere else!)! The second we pulled in and started to look around, we were greeted warmly, but not in a pushy way, by Dan. Just told us he'd get whatever cars we wanted to drive ready for us! Answered questions and was readily available, but didn't hound us at all. The entire staff on the grounds was very friendly. Even on a very busy Saturday, we were well taken care of and were in and out with a new car in no time at all! I agree with another reviewer that said they are generous with what they give for trade ins. I feel 100% like I got a great car at a great price and couldn't have been treated better. I immediately told a half a dozen friends/family who are in the market for a newer car to go there! Couldn't be happier!

Had a car being saved for me and they were the one holding up the sale of the vehicle to repair…read moresomething. Turns out while being held for repair before purchase they sold it to another party. Very shady and misleading. Wouldn't recommend

One thing in life I absolutely dread is going to an auto shop and hunting for the "best deal." Too…read moreoften, I've walked away feeling uncomfortable, judged for not knowing as much about my vehicle as the professionals, or worse -- wondering if I'd been taken advantage of by places that inflate prices or push unnecessary services. Thankfully, that was not my experience at Turbo Tim's. From the very start, things felt different. Before my appointment, I received a fair and transparent estimate for the AC issues I was concerned about. When I arrived, Mike greeted me with a friendly smile and explained the process clearly -- no jargon, no pressure, just honesty. One big bonus? They offer a free ride service for locals to and from the shop. I've never had that before, and it made dropping off my car so much easier. They also communicated throughout the day via text with updates, which I really appreciated. When I came back to pick up my car, the bill was walked through step-by-step, and I was told that if the issue worsens, I can bring it back within a year for a free assessment or fix. It's clear they strive to make everyone feel welcome, no matter their level of car knowledge -- and it shows. I'll definitely keep Turbo Tim's in mind for future repairs. And on a lighter note, the shop's fish tank is pretty cool... and there are multiple friendly shop cats wandering around. I hope they're paid generously in treats and love.

If you need cats and your car fixed then this is the place to go. Staff is always great at…read morecommunicating. I appreciate their efforts to let me respond throughout the day via text. As a busy Northeast teacher, it can be difficult to answer the phone in the middle of the day. Their service always makes it easy and goes above and beyond! Prices are easily comparable to the rest of the market if not even a little cheaper!

These guys are some of the best in the business! They are fast, inexpensive, fair, gracious and…read moresuper nice people! I have been getting my junkers fixed for over 40 years at various places in the metro area.....these guys are hands down the very best! You should go there!!!

I brought my car in as the left front brake was making noise (Midwest replaced the right one when…read moreit literally broke off years ago). He said "It's all good. You just must not drive much because they have build up". That is the case! It didn't make noise so he must have cleaned it up. How honest is that!

I made the mistake of dealing with with them twice first…read moretime shame on them second time shame on me but I felt like giving them a second chance. the. reviews say a lot! they are NOT BBB accredited so they must not want to comply with basic business standards as a buyer be careful and take the car in for inspection

One star for a good recent car, much newer than the one I had that broke down. Salesman was nice…read moreenough but careless about the issues and I was in too big of a rush to take it despite it being the most expensive car I ever bought. He knew it was burning oil from a front leak but said nothing and for some stupid reason I thought it was normal. Also had a check engine light later the same day but fortunately it was an easy fix with AutoZones help. Took some time to figure out the oil leak and finally got it fixed over a month later for a few hundred extra bucks. Front outlet and USB fuse went out too but shop took care of them. Fortunately these idiots seem to have gone out of business so they can't pull this crap on anyone else. F them!

Friendly staff. Great customer service. I bought a Toyota Camry works amazing, great quality. If…read moreit's time for you to get a new vehicle, definitely recommend tower auto mart in Crystal, MN

From the owner: tower auto mart is founded on trust, integrity, and respect. We are proud to offer these values…read morein our sales and business practices so our customers keep coming back. The vehicles on our lot have the best prices and quality in the area so come by and see us today!

Great service, owner is super friendly. It's a family owned business and the cars are super…read moreaffordable!

I had my car towed to UI 12/30. I had the computer module replaced on my Saab for a second time at…read moreUI (first time 9/2023). I had to replace the computer because we are going to sell it and also a few other items...almost $2,100. I picked it up from their parking lot and the power steering is so tight I can hardly move the steering wheel To drive it onto the road. I drove it across the road to Holiday to see if I needed to buy power steering fluid as I had a 25 mile drive home. Power steering level good. I got to Plymouth and called the shop before they closed Tuesday night. John called Wednesday about 3pm. I asked if the mechanic drove it. He said yes around the neighborhood. Literally, steering was almost locked, front end sounds like a dinosaur yawning. A tense 25 miles home. How could this be missed post computer fix as they parked it in the lot? i could have had them either diagnose and fix the issue at UI (saving me a ride in rush hour downtown) or towed to my other mechanic in Eden Prairie. Friday it's being repaired in EP. It is most likely either a power steering pump or seal issue or possible cv joints. Frustrating.

I am going to post my complaint to the BBB, the owners response, and finally my rejection of his…read moreoffer to make good on this transaction. Judge for yourself, but I'm sharing my story so not one more customer is defrauded by this shop. Seriously. Be warned..... I brought my car in on 12/20/22 @ 8:30 am and advised Dana, 'I hear a grinding noise coming from the front end. It occurs when I accelerate and when I'm moving at all. I had the vehicle last serviced with Hoover Wheel in August and they replaced parts. I have the detailed work order of what they've already done and it's on the passenger seat.' She had me sign an estimate that showed $738 for a wheel bearing replacement, which I signed saying to her, 'I want the grinding noise to be fixed.' She said 'no problem, we'll get you taken care of.' Dana calls me around 4pm to tell me that I can pick it up. I arrive and the bill is $938.77. I paid it even though it was a lot more than originally quoted. I just wanted the noise gone and they said they could do it. I drive the car away and the grinding is even louder. I called and they didn't answer my call. The next day, I waited for a return call because I did leave a voicemail at 5:22 pm. No call back. I called her and said they didn't fix it. She said bring it back and we'll get it fixed. They charged me AGAIN for doing what I had asked in the first place! I was told that the drivers side wheel was hanging there by the owner. I asked how that was possible when I just paid $938 for that to be fixed. They fixed the WRONG SIDE OF MY CAR AND THEN CHARGED ME AGAIN FOR WORK THAT DIDN'T NEED TO BE DONE. I never signed anything agreeing to pay them extra to do the job correctly. This garage has scammed me! I'm out now $1913.25 on a repair that should have costed me less than $500! These people have to be stopped! I told the owner everything and he did not have any sympathy. He gave me $100 off the second bill. I was defrauded by this garage. I understand making a mistake but to blame me and then make me pay twice is outrageous! I want the second bill repaid to me because I shouldn't have had to pay for something that didn't need to be fixed. Again, there is serious fraud going on here and I'd like the BBB to investigate please!!! The owners response: Let me start by saying I am truly sorry about Daniel's experience. He wanted a wheel bearing replaced. We asked which bearing he wanted replaced, He replied "I believe it to be the front passenger side" (call file at 40 sec). Dropped off the car and gave us paperwork from another shop. He did not ask to have anything confirmed about the bearing. Told Daniel that if the hub needed to be replaced with the bearing it would be extra. Parts were replaced per request no diagnosis was performed. A new hire performed the work he did not test drive prior or after the work was completed. Our repair process states to drive before (if driveable) & after repairs. Tech is NOW aware that EVERY vehicle is to be test driven before and AFTER repairs. The 2nd day we looked at the driver side & found the nut was loose. We tightened the nut, the bearing still was noisy. We told Daniel how much it would be to replace the driver side bearing & hub. Finished repair test drove the noise was gone. At pickup he said it was a lot of $$. Gave a $100 discount. I gave him both bearings. I turned the passenger side bearing and said that it felt notchy. Called Daniel twice on 12/30/22 to resolve this. He didn't answer or call back. My solution is as follows. Bring the car back, I will provide a loaner. I will remove the passenger side bearing and install the old bearing. Document taking the new bearing and hub assembly off and installing his old bearing. If there is no noise I will reimburse him for the 1st repair. If there is still noise we can work something out for the passenger side bearing/hub assembly. I am not going to give Daniel the new bearing/hub for free. I need the parts so I can return them and be reimbursed by my supplier. I also want Daniel to take his review off Google and the BBB too since I am accommodating him. I am providing the recorded phone call file from 12/19/22 and a screenshot of the call log showing the times I called Daniel on 12/30/22. My response to the 'solution' offered: I no longer have faith in this business to handle absolutely anything with my car competently or honestly. I reject the 'accommodation' offered. It's simply insufficient. As far as removing my reviews; absolutely not. As a matter of fact, I have told everyone about the scam happening here. John, your response is unacceptable. I complained of a grinding noise. Your website falsely advertises it fixes grinding noises right the first time! Excuses is all you've offered. I will accept the labor costs if you're okay with my continued protest that I should not have had to pay twice. You and your staff are perpetrating fraud by falsely claiming you've done work you didn't do! You even admitted-see BBB