scam scam scam! went in for a wheel alignment today and next thing you know I was told 3 different…read morethings were wrong that was never wrong prior to coming & they half a*s did the wheel alignment. Car drove better before the wheel alignment than it did after. money hungry people. do not come here!

I would give them more stars if they didn't feel a little bit condecending when I talk to them on…read morethe phone. The service is other wise is good. They were one of the only shops that was able to look at and fix my car same day before Xmas. I can't tell you how amazing it was to have a car during the holidays and not be Ubering all over the place or worse not being able to see my family during the holidays. The value seems good. I don't think I got over chanrged or anything. I would go back.

I had my non-starting car towed here and the service team here was very helpful. My car isn't new…read morebut I was planning to drive it a few more years. The team was very thorough with the diagnosis of the main issue, which turned out to require a new engine. The team listened to me even though the repair was to cost about what the car was worth - due to some other things going on in my life, I just wanted my car back in working order. The service team diligently pursued finding a used replacement engine for me to attempt this repair, but were very honest that both replacements had the same issue at least as bad as my existing engine. I appreciate that the team went the extra mile trying to get my car back into a shape that would meet my goal of being able to drive it for a few more years, and conferred with me each step of the way. In the end, I paid only for the work they had done to diagnose the issue and get my car starting reliably again. I would trust these folks with any repairs I need in the future for certain. They listened to me, were honest about the issues they encountered, and gave me good advice through every step.

I dropped my car off for a front end alignment, which they charge $159.95 for. Fair enough…read more I was told that during their pre-alignment inspection they discovered that the passenger side outer tie rod end was worn and needed to be replaced in order for the alignment to be done. This makes sense, so I said ok go ahead and do it. I was then told that with the alignment and tie rod end replacement, the total cost would now be $565.04! I decided to do it because my car was already there in the shop and it needed to be done, however this price is insane for the work that was done. They charged me $98.92 for the tie rod end, which is a very large markup. They charge $239.81 PER HOUR for labor, which is completely crazy. I was charged for an hour of labor, when I know for a fact that changing out one single tie rod end should only take a decent mechanic 15-20 minutes. It is ridiculously easy. Finally, they charged me $57.83 for "RO Fees" which include recycling, environmental, shop supplies and hazardous waste disposal. This makes no sense to me because I had no fluids changed that needed disposal, and the only shop supplies they would have needed for a tie rod end and an alignment would be paper towels, maybe a dab of anti-seize, maybe a pair of nitrile gloves. Nearly $60 is straight up robbery for the job they did for me. Yes, they are friendly. Yes, I think the work they do is fine. What they charge, however, is not reasonable and I think they are taking advantage of the many people who need their car fixed and don't know a whole lot about mechanical work. This is why I try to do most of my own repairs, but some things (like alignments) a guy just can't do in his driveway.

Relatively new to the area i received a free oil change mailer. Nicklaus was friendly & chatty as…read morewe set up my profile....making chatter about the Blaine i grew up in.... out steps Jeff "hey i grew up over there". Ha commence discussing our neighborhood & high school! My oil change & overall inspection was done in under an hour, thanks. I was emailed the list of suggested issues & a print out on the back of my receipt. Thanks as the $ was overwhelming so i can take it in... slowly. The guys were friendly & provided quick service, thanks! The lobby was comfortable & welcoming. A leather couch, sofa & chair all spaced out so you dont feel crowded. Thanks for the great & quick service Christian Brothers, cheers!

Stay away from this place. I was quoted 1027.00 to repair my car and when I went to pick it up the…read morebill was 1350.00. The wheel bearing on Amazon ranges from $50 to $100 and they charged $800.00 for 2. This place will try and nickle and dime you. Live and learn from this one.

Been here a few times. They do good work. Mike and Nick at the front desk were amazing. Gave me a…read moresweet calendar too. There's another employee (don't know his name) but he's always in the room off to the side looking at the computer. Big fella. I got attitude from him on 2 different occasions after asking questions about my vehicle. Normally I wouldn't write a review but it happened more than once. Everyone I've dealt with there has a great attitude. Minus that guy.

Seemingly vastly overpriced work, technically didn't even fix the problem…read more850$ to not even fix the issue 250$ to diagnose is crazy

Brenley, I believe she was in charge of the lube techs there, she was very nice at first. However,…read morevery unprofessional. She was talking about giving blowj*bs for 40$ when she was a stripper around customers. Very disgusting and unprofessional behavior. I will never return and I will be sure to make sure none of my friends do until she is gone. I'm sure she did the same to get this job!

Out from Utah when my power steering pump went out. Mark got me in, next day, to have his amazing…read moreTech Bill complete the job. Honestly I couldn't be happier with their professionalism and service. HIGE fan of Steve's Tire & Auto.

I had a Groupon for an oil change. Everything seemed to go okay. But when I got in my car to…read moredrive home, the engine sort of "balked", and continued to do so, as I was driving. Not sure why I didn't just turn around and go back to them, but as it so happened, the car literally DIED on E. Lake St. right in front of another Precision Tune! Some good Samaritans pushed me into their lot. When they examined the car, they found some vacuum hoses had been TORN OUT! I explained that the car was just fine before that. They fixed the problem and sent the bill to the Roseville store. (I didn't know that Roseville is corporate owned and the one on 33rd Ave. and E. Lake St. is a franchise.) I will NEVER go back to that shop on Larpenteur in Roseville!!!!

There were a couple reasons why I chose to go here for my oil change. One, I'd been looking for a…read morenew shop since moving so thought I'd try here cuz it was close enough to where I work. Two, with the coupon from their website I was also able to get my tires rotated for a very affordable price. Unfortunately, the convenience of the location was reduced when you take into account the parking lot had zero place to park (not including the single cramped handicap space) to even check in, and no room to even turn your car around. When my car was done, the guy at the desk said one of my tires was going to need to be replaced. I asked to make sure my tires were rotated, he said he thought so. I didn't feel confident about the answer but didn't feel I had a way of checking it. He also told me I needed a new battery, even though it had recently been replaced. When I got home later I noticed my personal info I dictated (and spelled) to him was all wrong on the paperwork, minus my phone number. Additionally, they also had the wrong size tires recommended on the form (but somehow they'd rotated mine?). You can easily see the correct size on the tire sidewall but they have down 215/60R16. So I felt even less confident things were done as I was told. 'Fortunately', I remembered that there's a mark on my right rear tire from some damage in a parking ramp a few months back. When it originally happened, I took photos. Sure enough, same mark on the same tire (right rear) still exactly lines up with my wheel. What's more, my left rear tire has been consistently losing a tiny amount of air faster than the others. Had they been rotated, it should show in a different location that it's losing air, but it's still the left rear tire (they did put air in all the tires). I understand this was an incredible deal, and it seems like they are understaffed and overbooked. I would have just appreciated the truth, or even having been told up front that they couldn't rotate my tires that day. And perhaps, when making the appointment, letting people know where's a safe place to drop off/park their car.

Asked for them to install new spring in front of my already lifted Excursion, But I guess they do…read morenot work on lifted 4x4's anymore, told me they stopped doing that a few years ago. They advertise or claim they do this kind of work and having experience working on 4x4's???

AVOID AT ALL COSTS! Do not bring your car here unless you have money and time for MORE repairs. I…read morehad my car towed here when my battery and alternator went out. I WAS CHARGED NEARLY $1200 FOR A BATTERY AND ALTERNATOR. I picked up my car and within 2 months my battery died. I had to jump my car to get to and from anywhere! When I brought my car back, they made sure to tell me that my new battery warranty only included one new battery~ DESPITE THE 5 YEAR WARRANTY IN THE RECIPT. The front desk guy who is old and looks disheveled is a complete ass. He was trying to provide me with their complimentary uber service despite me seeing him do it for another customer. The store manager or owner even told me, "it's time for him to retire." After getting my car back from having my 2nd "new" battery from TGK, my stereo didn't work, my USB charger didn't work and the radio would not play sound. I took my car back to TGK as it had been only 2 weeks since they repaired my car for a second time. The admitted to likely blowing a fuse and then proceeded to REFUSE to fix the problem because they could cause FURTHE damage. STAY FAR FAR FR AWAY. They definitely prey on single women and those with little to no car knowledge. Now 6 months after getting the 2nd "new battery", it completely died. When I took my car to Autozone, they told me that the battery that they gave me was USED and the alternator they installed was REFURBISHED. BUYER BEWARE!!!!!

Steve and the team do a great job. I had an issue that was difficult to solve but they were able to…read morefind the issue and explain to me what it was. I would recommend to anyone if you need service on your car take it to Victory. They provide great service and at reasonable rates.

We had a comfortable experience waiting in the lobby, enjoying complimentary beverages and snacks…read morewhile the oil change was done efficiently. Chase was very friendly, knowledgeable and helpful. He quickly gave me a quote on a repair needed for another vehicle. We get our oil changed here; the price was on the higher end of average, but we choose to return here and it is convenient. They offer coupons as well as cash point rewards toward future services. They will also explain if any maintenance or noticeable repairs are recommended in the near future without pressure.