I had my non-starting car towed here and the service team here was very helpful. My car isn't new…read morebut I was planning to drive it a few more years. The team was very thorough with the diagnosis of the main issue, which turned out to require a new engine. The team listened to me even though the repair was to cost about what the car was worth - due to some other things going on in my life, I just wanted my car back in working order. The service team diligently pursued finding a used replacement engine for me to attempt this repair, but were very honest that both replacements had the same issue at least as bad as my existing engine. I appreciate that the team went the extra mile trying to get my car back into a shape that would meet my goal of being able to drive it for a few more years, and conferred with me each step of the way. In the end, I paid only for the work they had done to diagnose the issue and get my car starting reliably again. I would trust these folks with any repairs I need in the future for certain. They listened to me, were honest about the issues they encountered, and gave me good advice through every step.

I dropped my car off for a front end alignment, which they charge $159.95 for. Fair enough…read more I was told that during their pre-alignment inspection they discovered that the passenger side outer tie rod end was worn and needed to be replaced in order for the alignment to be done. This makes sense, so I said ok go ahead and do it. I was then told that with the alignment and tie rod end replacement, the total cost would now be $565.04! I decided to do it because my car was already there in the shop and it needed to be done, however this price is insane for the work that was done. They charged me $98.92 for the tie rod end, which is a very large markup. They charge $239.81 PER HOUR for labor, which is completely crazy. I was charged for an hour of labor, when I know for a fact that changing out one single tie rod end should only take a decent mechanic 15-20 minutes. It is ridiculously easy. Finally, they charged me $57.83 for "RO Fees" which include recycling, environmental, shop supplies and hazardous waste disposal. This makes no sense to me because I had no fluids changed that needed disposal, and the only shop supplies they would have needed for a tie rod end and an alignment would be paper towels, maybe a dab of anti-seize, maybe a pair of nitrile gloves. Nearly $60 is straight up robbery for the job they did for me. Yes, they are friendly. Yes, I think the work they do is fine. What they charge, however, is not reasonable and I think they are taking advantage of the many people who need their car fixed and don't know a whole lot about mechanical work. This is why I try to do most of my own repairs, but some things (like alignments) a guy just can't do in his driveway.

Javier has now also achieved the seemingly impossible and fixed my air conditioning (for far less…read morethan I thought it would cost). I've had this car since 2006, and for six years the a/c has never worked. Other mechanics have told me that both the heater core and a/c core themselves are faulty (the heat doesn't really work either). Because of where they are in my car and the amount of time/labor it would have been required to replace them, I did not consider it worth it to pay to have the cores ripped out and replaced, especially on a 10-year-old car. At one point I thought maybe the freon was leaking, but that wasn't the problem either. But oddly enough, in the years when the a/c was broken, it occasionally did work, for brief, fleeting, heartbreaking little blips of cool relief. Then hot air would start streaming out of the vents again. Last summer, when we had that stretch of 100-degree weather for a couple of weeks in July, my son and I would just sit in bumper-to-bumper traffic on 94 with the sun beating down on us and the open windows achieving nothing (except raising the noise level), hoping for one of the blips when the a/c would choose to turn on. The poor kid would get home, chug half a gallon of water, and lie under and air conditioning vent for 15 minutes. I think we both had a little heat stroke. Anyway, after spending a couple of days poking around, Javier discovered that the problem with the a/c was not the core, but the air conditioning compressor and the clutch cycling switch. This explained why it was working some of the time and not others. Since he fixed it (a few weeks ago) I have been reveling in the luxury of ice-cold air pouring from my a/c vents on hot days with the windows firmly shut. I'll never take air conditioning for granted!

Absolute gem in the Twin Cities! Javier, the owner, couldn't be nicer and more attentive, and he…read moreoffers truly the best and most honest prices of any mechanic I've visited. Can't imagine going anywhere else at this point.

It breaks my heart to be writing this review because I have finally found the best auto mechanic in…read moretown and unfortunately I will be moving out of state next week. Like many other car owners, I used to despise going to the mechanics for fear of being scammed out of money by being told of repairs that my car does not need. I did not have this fear the past year after finding Trinity Automotive. Dave and Jessica, the owners, and their team are SO nice, honest, and professional. They make sure to explain every service that goes to your car. Not even specific to auto mechanic shops, their customer service is unmatched by any other store I have ever been to! Even seeing their interactions with other guests you can tell they genuinely make personal connections with each of their customers. Bonus : Their waiting room is probably the most well-stocked and clean waiting room of a shop I have ever seen.

Trinity Auto Care genuinely care about their customers, even first time customers such as myself…read more I worked with Jason and Mechanic Phil who literally brought tears to my eyes when I found out I had a very expensive repair that I couldn't afford and was not prepared for. I am a single Mom, Special Ed Teacher work two jobs. I could NOT be without a vehicle, but yet mine wasn't running and I had no money for the repair. Jason helped me come up with options that were feasible for my situation and even offered up a complimentary loaner car to help get me by. I was so grateful and truly moved by their empathy and support with this situation. I felt that someone FINALLY cared enough about my struggles (financially) to help me when often times I had felt alone with no options. I will be a forever customer and spread the word on their impeccable customer service and dedication to their customers. Thank you Jason and Phil!!! You made a very tough, and embarrassing situation to a broken single mom feel comfort and at ease. Forever grateful and hope to pay it forward someday :) RS

I left work nearby and had low tire pressure in the middle of a snowstorm and couldn't find self…read moreserve air. I stopped here for anything they could do to help get me home. I had to wait a couple of minutes because the manager was helping an older gentleman who's car they had just serviced and noticed that the windshield wiper wasn't working and grabbed his tools fixed it quickly for free so he could get home safely in the storm. Then he saved the day for me and helped me with my tire issue within minutes. I will be back when I need more service because the amount of care they show customers is astounding. Thank you!!

Why would I reach back out to you? You offering me money to…read morebring my car back speaks for itself! Not to mention the hostile voicemail that you left me about bashing you on the internet. Please leave me alone. I will not be using your services, recommending you to anyone, or contacting you again.

Popped a tire nearby, and had to roll up with a flat spare tire. ‍ They were very helpful in…read morehelping us get back on our way. Recommend!

Great service, but they do not like to work on older cars…read more Called for my 2007 and was told a month out at least. Called about a 2019 (and to be fair an easier fix) but he got us in that afternoon.

Spoke to Jim through yelp. Quick response time and setting up an appointment…read more Got there early and they took my car in. Took about 45 minutes. Definitely recommend.

Got my truck done, no hassles I'll definitely be back. Everything was as promised! Thanks guys!read more

I brought my car in for a brake job after a couple years of general negligence. I am just over 100k…read moremiles so it was no shock that they had many recommendations for additional repair other than brakes. They called before doing any work and explained in detail what was needed. I was able to decide what I wanted done and what I would like to postpone or do myself. When I advised what I would like them to skip doing, they didn't lecture me or question why I didn't want that particular service done. They were very patient. I felt that their prices were very fair. Much less expensive than chain shops. My total ended up being less than what was quoted as a particular job (replacing a seal) took less time than they had anticipated. Through personal experience, I know a lot of shops charge for the hours that is standard for a particular job regardless of the hours it ends up taking. I almost expect it at this point and was shocked that they were honest about the hours worked. I tend to avoid car repairs due to the fear of getting ripped off and generally dealing with poor business practices that are common with car repairs. I was so pleasantly surprised that this is not at all the case at Action Auto. I will absolutely be back and will likely take better care of my car because I feel comfortable with the staff and the business.

DO NOT GO HERE This place was recommended for their…read morereasonable pricing & professionalism. They were FAR from reasonable or professional. They misdiagnosed & fixed what wasn't broken CHARGED US $685 for it. Then fixed the correct part and left my cigarette lighter cords out. My consul display is now DIM and they charged an additional $1800 after taking over a month. We finally got in touch with the manager & requested a discount he never returned our call. But did leave a message saying they were gonna start charging a STORAGE FEE!!! He made sure he was not there when we picked car from shop. NEVER AGAIN

I have been a customer at Hazel Park Auto for twenty years, always quality work, good prices, great…read moreadvice, friendly and helpful. Won't go anywhere else.

These guys are great. They are available, reasonably affordable compared to other mechanics in…read moretown, and friendly. The best thing is that they are honest about their work. They won't try to up-sell you on work that you don't need done, and if they are troubleshooting a problem, then will start small and inexpensively to try to solve the problem before they try more expensive repairs. We had them repair the faulty turn signal switch in our minivan, and when they finished it up and we got it back, the airbag dash light was on all the time. So I called them back, they apologized and checked it out, found they installed a faulty part, and they replaced it and did the labor for free. That's quality and honesty right there! They're a real stand up crew!