Express Oil Change is a great establishment. Law, particularly my mechanic, gave me some wonderful…read moreinformation about my truck. He was very honest and very caring to make sure I understood the important mechanics and maintenance for my truck. Most places I've been with my truck would just completely do the job WITHOUT asking if that is what you want to do. I love how I was given an ACTUALLY printout of my diagnostics of what is recommended and I can take it home and look at it. Came for an oil change which took 10-12mins. You definitely will be paying for maintenance but that is the price for keeping your vehicle in service and not broke down. It is honest service price in my opinion. Thank you Law for a job well done. I'm writing a Yelp review for this establishment as well. Get your routine oil or any issue for your vehicle done here. Law you the man!

On August 22, 2026, I took my vehicle to Express Oil in Grovetown, GA, for an A/C repair. The…read moretechnician diagnosed the issue, provided me with a quote, and told me the vehicle would be ready later that same day. Approximately 30 minutes before closing, I received a call asking if the shop could keep my vehicle until Monday because the repairs were not yet complete. I explained that I needed my vehicle that day. The caller stated that they would call me back, but I never received another call. I went to the location myself and found that my vehicle had been disassembled, making it impossible for me to take it home that evening. On Monday evening, I was contacted and told that my vehicle was ready for pickup. I arrived, paid the service fee, and left. While driving home, the hood of my vehicle unexpectedly flew open, causing damage to both front fenders. Upon inspecting the vehicle, it was discovered that several bolts had not been replaced and that the hood latch was missing. When I returned to the shop, I was extremely concerned by the lack of urgency regarding what had happened. No one offered an apology, and a manager was not available to address the situation. I was asked to leave the vehicle at the shop and was told that a manager would contact me. I never received that call. The following day, I returned to the shop and spoke with the manager, Terry, in hopes of resolving the situation. He asked what could be done to make things right. I requested that my vehicle be repaired, that I be provided with a rental vehicle, and that my original service fee be refunded. Terry stated that he would submit these requests to corporate and keep me informed. Later that day, Terry contacted me and stated that the shop's insurance would cover the repairs to my vehicle. Two repair estimates were obtained. While waiting for the repairs to be completed, I was able to drive the vehicle. Unfortunately, after driving it for several days, the A/C stopped working again, so I returned the vehicle to Express Oil. Express Oil subsequently took responsibility for having both the A/C repaired again and the body damage addressed. Unfortunately, the bodywork performed by the repair shop they selected was also unsatisfactory. The fenders had noticeable gaps, and the hood did not sit flush with the body of the vehicle. I was contacted twice and told that my vehicle was ready, only to discover that the A/C was still blowing hot air. Overall, Express Oil had my vehicle for nearly a month while attempting to resolve the issues. I eventually contacted the Regional Manager, but my call was never returned. Additionally, I never received the refund that I had requested. This experience was extremely frustrating and disappointing. I expected my vehicle to be properly repaired and returned to me in safe, working condition. Instead, the initial repair resulted in additional damage, followed by repeated repair issues, poor communication, and an unresolved refund request. Based on this experience, I will not be using this location for future vehicle services, and I cannot recommend it to others.

Wonderful and friendly staff! They replaced my wiper blades, changed my oil, and replaced my tail…read morelight. They immediately took my car in and started working on it. By far the best jiffy lube I've been to and I've been to several locations across the CSRA!!!!

Last week, I don't think that I was in the building for 10 minutes. They had a car in front of me,…read morebut they were so fast. I ended up getting an oil change and new windshield wipers. I know that I paid less here than Wally World. The staff were uber helpful and lightning fast. I'll be making this my regular location for a quick and speedy oil change. No hassle and speed are wonderful at this place.

called this place on Tuesday, March 10th and they said they'd scheduled an appointment for Thursday…read morethe 12th at 1pm. I get there and they say they never scheduled it, even though I literally called back the number I scheduled it from and said it never happened. Absolute horse shit. I had to take time off, which I don't get a lot of, to get this done and now I'm still without working AC and who fucking knows when I'll be able to get it fixed now. Thanks for nothing.

I went here because I've had a low pressure light on in my car and suspected a nail in the tire…read more They were close by and could get me in before a road trip so I first tried to go without an appointment but since I had my toddler with me and there was going to be a wait, the guy heading things up scheduled me for a spot later in the day when I wouldn't have to wait as long. I appreciated that a lot and came back, but they realized the nail in the tire is in a place they can't patch, and he said they don't do plugs at their shop. He didn't charge me for any of this and actually told me of a couple other places I could try IF I wanted to try a plug versus just getting a new tire right away (the tire still had lots of life left on it). I ended up trying the plug and so far so good, but I likely will go back to Mavis when it's time to get a new tire altogether. One star off because their waiting area isn't great and when you offer services that require more of a wait like they do, they really need a better waiting area. With a toddler it's hard to keep them from touching outlets or gross surfaces. Otherwise a fine experience.

If chuck is who your talking to, go get a second opinion. Everyone that works here prays you know…read morenothing about cars so they can tack on endless more work. Chuck straight up lied on the phone and tried to charge me 1300 for a singular fuel injector. Will not be using them again, and I suggest to everyone else to stay far away.

Best service! great staff! Fast excellent pricing! they do not try to upsell you or overcharge you…read morefor items that you do not need. Hats off to the management for finding such an amazing staff.

If I could give this particular place NO STARS I would !!!! Be very careful doing business with…read morethese folk. They are very fraudulent, they will take your money and allow your car to sit up for MONTHS!! We paid our money up front for an engine, they kept the car claiming to do so much extra work trying to get more money from GM .. so many text messages stating they were working on getting "funds released" for customer satisfaction since it went way past the deadline for the car to be fixed shirley claims the car was finished with a "NEW engine , Throttle Bottle , Sparks , Etc the list goes on"..... All for the (REAL) GM (General Motors) to say these folks aren't in there authorized dealers, that they hadn't had any communication with Precision Tune Auto. she also gave me "fake tracking numbers" to a "check" that supposedly had both our names on it ...... she also gave " fake case numbers from GM" to make it look like cases were created and they was NOT They have had my car since late February, early March and on today August 9,2025 ... my car has never been touched !!! EVERYthing was made up and was a LIE ... car Still sitting up collecting dust. So many lies, schemes to claim money they did not earn !!! I sternly WARN YOU, STAY AWAY. I Have Plenty of Text Messages From Mrs. Shirley.

If I could give this particular place NO STARS I would !!!! Be very careful doing business with…read morethese folk . They are very fraudulent, they will take your money and allow your car to sit up for MONTHS!! We paid our money up front for an engine , they kept the car claiming to do so much extra work trying to get more money from GMC , so many text messages stating they were working on getting "funds released" . All for GMC to say these folks aren't in there authorized dealers, that they hadn't had any communication with Precision Tune Auto . I stop by the shop after being told by the Manger Shirley that they were closed and to my surprise they were open and running ! They have had my car since late February, early March and on today August 9,2025 ... my car has never been touched !!! Still sitting up collecting dust and on flat tires !!!!. So many lies , schemes to claim money they did not earn !!! If you are a military veteran I sternly WARN YOU , STAY AWAY FROM THIS BUSINESS !!!

Went in for a routine oil change, dropped my truck off in the morning, and picked it up after work…read more Not only was the service done right, but the price was excellent. They also provided a printed report and a text summary outlining what my vehicle needs to stay reliable long‑term. A lot of shops throw out recommendations just to upsell, but I have mechanical knowledge and did my research -- their suggestions were spot‑on. No games, no pressure, just honest work from people who know what they're doing. Top‑notch establishment. Highly recommend.

I trust C&C with my cars because they have shown me over the years to be honest and the mechanics…read moreare good at what they do. I went in telling them what I believe to be a clutch master cylinder going bad and they flushed out the old fluid and they said it felt better so try this before I replace the clutch master cylinder, and drive it a few days and we'll go from there. It did feel better but time will tell if I need to go back. At least they tried to save me some money first.

First time I went i was quoted a different price then when I got there. Took 2 days just for…read moresomeone to call me and tell me what was wrong with my van. Then when I picked it back up it was making a new noise and the guy tried to act like he didn't hear the noise. So I said forget it and went home. Called back the next morning because of how it was driving. Tried to speak to Mr Rick because he is who told me to only speak to him but when I asked yo speak to another person that would listen to my concern I was then hung up on. After giving this place almost 2000.00. Nevet again will i ho back. Now I only take my cars to atc in grovetown.

My wife jumped a curb and popped a tire. I called Gate 2 Tire & Auto and they said "we're not too…read morebusy today - come on over and we'll fix you up!" Tire replaced & balanced in less than an hour. I have been using Gate 2 for a couple of years for almost all of my auto service. Normally you need to schedule an appointment but if you're in pickle they will go out of their way to help. Honest and trustworthy - fair prices and prompt service. What more could you ask for? Highly recommend.

Extremely personable, informative staff…read more Was able to get a same day appointment for an oil change on our Macan. Service was quick, accurate and extremely fairly priced. Will absolutely put this location at the top of my list for any future needs.

I have reported this to BBB as well. WARNING: DO NOT GO TO THIS shop. I will never use any Butler…read moreAutomotive for anything EVER again. On 06/23/2026, I took my vehicle to Butler Automotive West, Inc. for diagnostic and repair services. I was charged $2,500 for the repair. Within the same hour of picking up my vehicle on 07/02/2026, it broke down again with the same issue that was supposed to have been fixed. When I contacted the shop to report the immediate failure, I was told it must have been something I did, even though the vehicle had barely been driven since leaving their shop. They refused to take responsibility for the failed repair or offer a reasonable explanation. I had to pay the tow service because I wanted it towed to my residence instead of being towed to Butler Automotive again. The business charged a substantial amount, did not fix the problem, and then suggested towing the vehicle back to their shop--potentially to charge additional fees. After paying $2,500, my car should not have broken down the same day. I paid nearly $200 for diagnostics alone; they did not even diagnose the issue properly. The tow man told me immediately that the alternator or the battery is the issue; it's the fuel injection system. I asked that it be checked when I gave them my car to fix, and they clearly ignored me and obviously didn't even do a diagnostic test, and their mechanics can't be smart. Butler Auto is A SCAM. Money-hungry liars. I cried to them, literally cried, begging them for help with the bill. I let them know my situation that I couldn't pay $2500 upfront, begged for in-house financing, and they refused to help in any way. Desired Resolution: A full refund of $2,500 for ineffective repair services. A written explanation of the diagnostic and repair process. Accountability for the immediate breakdown following service.