Fast service. Repair was perfect. Broken window was replaced with perfectly matched tint. Couldn't…read morehave asked for a better outcome.

I needed both windshields replaced on a Chrysler 200. They came to me in downtown Augusta and did a…read morefantastic job! I couldn't be happier with the final cost. No surprises.

The first pic is what it should look like the other photos are my car and the poorly installed…read morewindshield by Charlie Williams auto glass. The last picture is what it should look like. They damaged several parts of my car, Including: staining the interior passenger side roof, passenger sun visor, interior passenger a panel, paint damage scratch, cracked my screen, adhesive on my paint, missing plastic cover for my front trunk, and a poorly installed windshield. They installed a windshield on my car two times. The first time they cracked my Tesla screen and didn't even tell me I Had to figure out. They wrote me a check for $809.25 for the $1545.05 worth of damage to my screen, because I told them just write me a check for the difference being I have to spend $735.80 with them anyway for my windshield replacement. And when I got the 2nd installation that's when all the other damages was caused and the windshield was so much worse. They are refusing to refund me, and they are saying they will replace it again for free. They did thousands of dollars worth of damage to my car I just can't let them touch it again it's to much of a risk.

Driving down 520 from. Charleston to Atlanta my driver's side window popped and shattered. I was…read moretraveling with my children and not from the area, they were quick to help, found a replacement glass that evening and had it installed the next morning, letting us leave our car in their shop overnight so it didn't get wet. They were kind enough to pick us up from the hotel when the car was ready. I am always happy to support a local family-run business, but even happier when that family goes out of their way to help and to make sure you are taken care of. Every other business we called told us that we would have to wait until the next week, they showed us compassion, understood our need and took care of us right away. I couldn't recommend them more.

I had a broken window on my car I had been online searching for glass companies and found Quick Pro…read moreand I called a few companies for an estimate, but Quick Pro response was the first and they had the best deal, it took about 10 minutes to set up everything on the phone. Very professional and friendly knowledgeable on what I needed to have. The service was fast it literally took 15 minutes to complete the job and they are mobile so I didn't have to leave my home which was perfect for my situation. I would recommend this company to get the job done for yourself window fixing. Great work I an satisfied.

I appreciate Cassie (Estimator). She went over and above to help me with my car repair. It is very…read morefew times that you have great customer service rep that helps you save money and time. She made it very convenient for me. I went to other body shops but this was the best cost and service. I highly recommend them. Ask specifically for Cassie.

Updated Review: Gerber Collision - Workmanship Warranty Experience…read moreBottom line: Their "one-year workmanship warranty" appears to mean little in practice. When I brought the car in for a clear fitment issue related to their prior repair, the response was a quick visual/feel check only--no lift, no parts removal, no review of the original paperwork--and an immediate assumption that the problem was my fault. About six months after this location repaired my 2025 vehicle (damaged in a parking-lot hit-and-run that was covered by the other driver's insurance), the front bumper cover began popping out from under the headlight. The clip holes were visible, and the cover would not stay seated. Online references and common sense indicated the bumper attaches to the underside of the headlight assembly; the original impact that tore the bumper off could easily have compromised those tabs. The issue was purely cosmetic at first, so I waited until roughly two months before the warranty expired to schedule an appointment. The same appraiser who handled the original repair came out. She felt under the bumper, immediately mentioned "curb scratches," briefly looked underneath while lying on the ground, tried (unsuccessfully) to push the cover back into place, and then stated there was nothing they could do because they could not rule out a curb scrape as the cause. She offered no further inspection, no verification that the tabs or related fasteners had been properly addressed during the original repair, and no willingness to take the car inside for a proper look. Photos I took the day I picked the car up after the original repair already showed imperfect alignment at the bumper-to-fender seam, visible clip holes under the headlight, and an uneven gap at the lower plastic pieces. The bumper looked acceptable and was the correct color, so I relied on the stated workmanship warranty if anything worsened. It did. A light curb scrape is common; a scrape forceful enough to dislodge the bumper cover from under the headlight is not. Yet the shop defaulted to that explanation without checking whether the problem stemmed from their own work. The interaction left the clear impression that the priority was avoiding any warranty obligation rather than determining whether their prior repair was still sound. I understand businesses must manage costs. However, a warranty that is dismissed after only a superficial look and an unproven alternative explanation does not inspire confidence. I cannot recommend this Gerber location, paid or under warranty. At least the bumper is still the right color and has not fallen off--yet.

Extremely personable, informative staff…read more Was able to get a same day appointment for an oil change on our Macan. Service was quick, accurate and extremely fairly priced. Will absolutely put this location at the top of my list for any future needs.

I have reported this to BBB as well. WARNING: DO NOT GO TO THIS shop. I will never use any Butler…read moreAutomotive for anything EVER again. On 06/23/2026, I took my vehicle to Butler Automotive West, Inc. for diagnostic and repair services. I was charged $2,500 for the repair. Within the same hour of picking up my vehicle on 07/02/2026, it broke down again with the same issue that was supposed to have been fixed. When I contacted the shop to report the immediate failure, I was told it must have been something I did, even though the vehicle had barely been driven since leaving their shop. They refused to take responsibility for the failed repair or offer a reasonable explanation. I had to pay the tow service because I wanted it towed to my residence instead of being towed to Butler Automotive again. The business charged a substantial amount, did not fix the problem, and then suggested towing the vehicle back to their shop--potentially to charge additional fees. After paying $2,500, my car should not have broken down the same day. I paid nearly $200 for diagnostics alone; they did not even diagnose the issue properly. The tow man told me immediately that the alternator or the battery is the issue; it's the fuel injection system. I asked that it be checked when I gave them my car to fix, and they clearly ignored me and obviously didn't even do a diagnostic test, and their mechanics can't be smart. Butler Auto is A SCAM. Money-hungry liars. I cried to them, literally cried, begging them for help with the bill. I let them know my situation that I couldn't pay $2500 upfront, begged for in-house financing, and they refused to help in any way. Desired Resolution: A full refund of $2,500 for ineffective repair services. A written explanation of the diagnostic and repair process. Accountability for the immediate breakdown following service.

Simply the best, after being abused by Safelite they fixed problems caused by Safelite and did a…read morefantastic job. They were fast professional and courteous. TG

Gentleman up front was very kind and outspoken. He made me feel comfortable while I was dropping…read moreoff my girlfriend's car to get the back windshield replaced. They got it done the same day after the glass was delivered and when my girlfriend and I weren't able to pick it up that afternoon, he stored it in his garage on site for us! Very considerate. Well priced. Would recommend this place to anyone

Had both of my vehicles tinted at this establishment. They did a great job at a reasonable price.read more

We were able to get same day service and the prices can't be beat. The professionalism of the staff…read moreis outstanding. I highly recommend The Tint Shop to anyone looking to get their glass tinted. This is the second time we have used the tint shop and we won't go anywhere else.

Arguably the fastest, most efficient installation of four new tires earlier today in 45+ years of…read moreservicing cars. Purchased tires online yesterday, made an 8 am installation appointment for today and was back on the road with newly mounted and balanced, properly inflated tires before 8:45 am. Pricing was extremely competitive, and service writers were friendly and efficient. Only (very minor) gripe: tire pressure sensors were not recalibrated (i.e.: no test drive on Discount Tire's part)--totally fine, but I would have appreciated a heads-up as opposed to driving around for ten minutes prior to the sensors actually reading again and confirming that the tires were inflated properly.

Got my bmw i8 tires mounted here and the customer service was top notch. I was able to purchase 4…read moreBridgestone tires from their website, have them shipped to this location and have their mechanics install them. Way cheaper than going to the dealer and I was able to get military discount and the Discount tire pay over time with 0% Apr benefits! No scratches on the rims, job done perfectly. They were unable to do the alignment because components of the vehicle needed to be taken off, so they told me to get that done at the dealership. Also, while I was there, the staff helped me source quality Tesla tires and will be going in next week for the installation appointment. Top service and professionalism. Highly recommend!