Customer service is amazing so far at this location and all discount tires within the area. I've been to them all for tire purchases and rotations and I've always been helped by knowledgeable staff who were efficient at their craft. The wait times for walk ins can be a while, so I highly recommend putting in an appointment. The staff are pretty good at rotating customers through, but you can still wait few hours pending time of the day. I've always purchased Tesla tires here. The gentleman who helped me looked out for my best interest in sourcing the best, yet most cost effective tires. We were able to put in an appointment and come get my tires swapped out seamlessly. Highly recommend this location and honestly any other discount tire establishment within the area. All ran by staff who care and efficient in what they do. read more

Great place with great service and prices! They get you out fast and pain free. I have purchased 2 sets of tires so far, a set of rims and many alignments. They have always been great! read more

Had an appointment at three for tire rotation and balance, was out by 3:30, but I watched the entire operation, first, saw the kid putting the lug nuts on, and the wrench slipped and damaged two places on the wheel, second a kid got into back the truck out of the bay and two jacks were still under the rear, had to yell at him to stop. read more

Discount Tire - Damage upper right lug - Tires Near Me - Augusta, Georgia

Had a leaky tire due to a nail and they patched it for free!! Everyone there was super nice and the customer service was too notch. So nice in fact, even if it wasn't free, I would go here just because it was the least intimidating auto shop I've ever been to. Everyone go here!!! read more

Hands down, the top spot to have your oil changed and windshield wipers replaced. The staff is super welcoming, kind, and well-informed. Fast, tidy, and hassle-free. read more

Once was great now its going down may be contacting the Attorney General - Georgia They will talk you into repairs they cannot diagnose after they fail? read more

Absolute waste of time. Came in for a 2:30 appointment and keep in mind I ordered tires to be delivered there, so everything was all set to go. I wait until 3 and I get a notification on my phone saying arrival time 4:15, estimated completion time, 5pm. So I go up and ask what the deal is, guy named Zach says "oh it's just an error that's not accurate you'll be the next car or the one after that" I'm like "ok great, so it shouldn't be like an hour right?" And they basically laugh like oh no don't worry it won't be nearly that long. Fast forward an hour plus to 4:10 and I'm like "what's going on you said it wouldn't even be close to an hour and my car still isn't in the bay" and he scrambles and goes and pulls my car in and says we'll get you out of here in 15 minutes or less. 30 minutes goes by and it's finally done. So long story short, had a 2:30 apt with tires already delivered, and it took me asking 3 times, and waiting 2 hours and 15 minutes to get TIRES PUT ON, it's so simple. They lie about the wait times and don't let you know what is going on. Don't come here unless you want to waste a day, go to a local tire shop. read more

Waited an hour to try and get tires. Never actually seen, they only checked me in. Noticed people who came in after me called and by the 3rd one I just left. read more

Horrible place come in to buy one tire and get put on a waiting list just to buy a tire and carry it out getting nothing else from them but carrying out a tire and have to wait 20 minutes for them to even talk to me read more

Today 24 October 2025 about 3:45pm, I went into Discount Tire because I had what I thought to be a nail in my tire only to find out once I got there, it was discovered that I had two nails. Ok, got checked in and literally was there from about 3:45pm until 6:05pm to get a tire plug. Now mind you I purchased these tires last month with insurance and the guy who checked me in brings me back inside to look at the tire chart. I was dude I just bought these tires. I was not pleased with service today not at all. I'm not saying that it's not a good company nor am I trying to deter anyone from doing business there but a tire plug(s) should not have taken 2 plus hours. Heck it didn't take that long to get them put on. APPT. OR NOT! read more

Ease and speed of service, very friendly & knowledgeable, and Anthony is very helpful!

Alex went above and beyond to help me and efficiently assisted me with finding a nail in my tire that was hard to find and incorrectly identified by a previous mechanic. He made sure I left safe and gave me a great deal on a tire. read more

Best tire repair experience I have ever had. They were friendly and helpful despite the fact I came in right before closing time. Best of all, they told me they do not charge for flat tire repair! Waiting area was clean, spacious, and comfortable. I will drive out of my way to only come here in the future! read more

Discount Tire - Receipt - Tires Near Me - Augusta, Georgia

Jacob is the MAN! Went it to get the cheapest tire possible because a nail was in my tire from the roofers down the street. I had $60 to my name at the time. He went and inspected the tires and when he came back he said he was going to put another tire on the back along with the tire they were going to change. "I wouldn't have my family ride in that, so don't worry about it". I was speechless I was so thankful. I could have cried honestly. My total cost was $58 and some change for two tires. Thank you Jacob at Evans Discount Tire. Thank you so much. read more

I ran over a nail on my way to work so I looked up the nearest well reviewed tire repair shop closest to me and now I see why Discount Tire has the rating it does. Their customer service is absolutely impeccable. Associate Cameron was super helpful and friendly. The repair was super quick and when I went to go pick up my vehicle, another associate informed me the repair would be free of charge! Couldn't believe it in the moment, but I am truly thankful for the service I was provided and will for sure be returning for any tire related issues I have going forward. read more

Value is there but this location is so busy that despite making a service appointment, they won't take of you for more than an hour. Meaning, you'll check in but nothing will happen for more than an hour BEFORE they actually initiate your service appointment. Better to go elsewhere. read more

I was in and out... Great service and highly recommend... Had a issue with the online but it was fixed... read more

Discount Tire - Fresh tires - Tires Near Me - Augusta, Georgia

purchased tire pressure sensors to be installed and not only did they snap off the tire lock they couldn't complete the service as a result. now I still don't have tire pressure sensors, but I incurred the cost of a repair. absolutely unbelievable. I'd rather drive half way across town or the next city over instead of experiencing that ever again. what's pathetic is instead of taking ownership over the accident, they blamed it on the previous technician and stuck me with a stripped nut. read more

Discount Tire - Tires Near Me - Augusta, Georgia

Great attitude, good prices, quality service. Only tire place in town that I do business with now.

Humble beginnings Discount Tire first opened its doors in 1960, when Bruce T. Halle rented an old plumbing supply building on Stadium Boulevard in Ann Arbor, Michigan. Bruce cleaned out the building, built countertops, repainted the sign outside, and displayed his initial six-tire inventory. As the store's only employee upon its opening, Bruce served as the tire technician, cleaning crew, salesman, and accountant. Because he didn't have an air compressor, Bruce would even haul a portable air tank to and from a nearby gas station so that he could inflate the tires he sold.  That type of service continues today! So let me start with this isn't your average tire place. The customer service is great! I have been using Discount Tire for over three years. Every interaction is fair and honest. They never try to sell me something I don't need. I'm no expert but I know enough to take it to an automobile shop if there is an issue. I had taken my car to a quick lube place.... and they tried to upsell me some tires but the quote was ridiculous! So I got out and looked at the tires and said oh they are wearing irregularly. So on down the road we go and I talk to the guys at Discount Tire and wouldn't you know it's almost $300 cheaper! That's right $300! So look no further than this place right here this is the tire place for you! Honest service and honest pricing! read more

The manager and all of the workers are on the same page. If something happens to your car while it's getting tires it's your fault, when you bought your car in whatever they broke was already broken. Doesn't matter how much you argue. Poor customer service. read more

This place is amazing! Shout out to James and Douglas West! I had a nail in my tire (which I did not purchase from them) and by time I got there they had just closed. They still got me in after closing, did an awesome patch and plug, and also shined and checked all of my tires...FOR FREE! I will definitely be going to them from bow on for all of my tire needs! Wait time was short, Amazing customer service, and they put me at ease! read more

I been dealing with this company and location for years. Today I was totally disappointed. I purchased a set of rims for my truck and one of the rims was the wrong size shipped in the wrong box.. ok I kinda understand that. But they told me that they would have the correct size in the morning and would give me a call... so I waited keeping in mind I have already paid them. I waited for them to call me no one called . So I called them at 1:30 they said yes we have it, it came this morning. Wow half of my day and time wasted. I told them I was on my way. Got there at about 2:00 it's 3:15 and I'm still waiting for my vehicle to be move in the bay .....little pissed at this chain of events.. I would think a value customer that have already paid you for service would be gladly moved up ... no not at all. Customer Service.. Just call as you said you would. read more

I had a complete rear tire blowout on I 20. Showed up at this Discount Tire and was seen quickly. They replaced all my tires in less than 30 minutes. There was even a Labor Day sale! Thank you for getting me back on the road quickly and safely! read more

Excellent customer service, very professional. Highly recommended and short wait and I was walk-in.

Making an appointment online was very easy. I immediately received confirmation via email. I got there a few minutes early and they were very busy. They took me right in - removed and fixed my tire - all in under 20 minutes. Very nice, personable and professional customer service. I will definitely go there again and certainly highly recommend them. read more

Ambiance/Decor: A Service: A+ Price: A Probability of a Return Visit: Most likely ------------------------------------------ I purchased my third set of tires from this location this week. No, not all on the same vehicle. Ambiance/Décor: A. The store is new looking and well kept. Service: A+. I have always received fast, friendly, and reliable service here. They check the on hand stock over the phone and schedule appointments, usually there is one available that day. Installation is fast too. Price: A. Check the prices online at their website and you have all you need when you make the call. They provide an out the door price, which is nice. You know exactly what the cost is up front. Probability of a Return Visit: Definitely! read more

Fast an efficient service! I wouldn't take my vehicle any other place for tires. Whenever I come in for a balance and rotation, within a hour I'm on my way! A++++++++ read more

Discount Tire - Tires Near Me - Augusta, Georgia

Tires are good, service suck so bad. I had an appointment for 10am for rotation, I check in and was told it's at 11:45! Total crap because I work at 12am. Anyways I'm pissed because it's 40 minutes of waiting, I'm still waiting. I've seen other cars that had parked right next to me, after I've been waiting (4ever) received service before me. I made an appointment so I can be in and out, not wait longer. Disappointed with this shop. I always go to Discount Tire, I'm one of the loyal customers here. Today was a total disappointment. read more

I have purchased all of my vehicles tires at Discount Tire for the free rotations, ease of appointment and variety of locations. Never before until visiting this location have I had a car tech drive my vehicle valet style to where I was standing, greet me by name and open the door for my wife. Totally unexpected and I will be recommending this place to everyone I know. - Friendly - Fast service - Easy to find location - Low prices Fast quick and easy. You can't beat the speed and quality for the price. I was really happy when this spot opened up because I was due for a rotation and didn't want to pay. I purchased my tired from Discount and have free rotations for life! Wellington is the man! He opened the door for my wife, explained the service to me, and shook my hand. Awesome dude! read more

Discount Tire - From Bobby Jones Expwy. - Tires Near Me - Augusta, Georgia

This is the second time I have been waiting in a vehicle. The first time I called in in the morning and they told me to come in. I then came in to find a 2 hour wait and people who came after me were finished before me. When I asked about it I was told they had appointments. So I thought fair enough but it would have been nice to know that and I would have booked. Lesson learned! Second time I booked a 4:30 appointment and then bumped into a friend who had a 5:00pm booking. Guess what ... here I am a hour after they left and still waiting on my vehicle .... oh well guess that was twice. Fool me once shame on you... fool me twice shame on me. Guess I know the answer to this. read more

Unreliable service and scheduling. Had an appointment for a single tire replacement at 3:30 and not until 4:15 was I informed that the tire was not only not on site but still on route and a call or text was never placed beforehand to even let it known before I wasted my time showing up. Having a busy day is not an excuse for my time to be wasted. Aiken will always be the better store read more

Travelling from SC to TX and with a tire pressure light on I knew I was going to have to make a stop after walking in and finding out that the wait was going to be over a hour I was pleasantly surprise when Nathaniel ensured me they would have me in and out quickly and we came up with a game plan to assure that the best service was provided. The customer service was great as well as since I knew a little about tires and what a tire should look like I was able to follow along with what he was telling me. I'm happy to say that in my new location I have Discount Tire Stores and I look forward to visiting them here in Texas. read more

I found a set of tires I wanted to have installed on my truck. I picked them out and called the store. I provided them the item # and they stated they would have to order them and they would be in next week. Around 10 days goes by and I receive a call from Nate telling me that my wheels are in and booked me an appointment for March 22 2021 @10:00 AM. I arrive 30 minutes prior to my appointment and stand in line. I'm checked in and told it will be about an hour wait. I go find a seat and patiently wait to be called. Nearly 3.5 hours later Nate approaches me and tells me that apparently they put my wheels on someone else's vehicle and that person has drove off. Nate advises me that if I'm willing to wait for the customer to drive back and take the wheels off, he would then put them on my truck and give me a discount. I told him I wasn't crazy about getting used wheels put on my vehicle, but reluctantly agreed pending the wheels would still be in like-new condition. Nate told me whether the wheels were new or used he would give me a fair discount to compensate me for my time and inconvenience. So after waiting for nearly 4 hours I go home empty handed and 1100 dollars lighter in my wallet. I receive a call later that night from Nate telling me that the customer who received my wheels is refusing to come back in so they're going to have to order more wheels and they would call me when they came in. The entire situation almost seemed like a bad joke, but apparently I was the punchline. 8 more days pass and I finally receive a call asking me to come in. I take the day off work, I drive back and check in and am told it would be 30-45 min max, they were going to "bump me to the front of the line". I wait for over an hour before being asked to pull into the bay. At nearly the 2 hour mark a bigger gentleman comes up to me and tells me that they didn't have the correct size lug nuts for my wheels despite them reassuring me everything was going to go smoothly this time. So they asked that I keep the OEM chrome lugs on my black wheels and come back AGAIN tomorrow so they can fix yet another mistake. Nate makes no reference of providing me a refund until I approach him to remind him. Nate types away in the computer for a few minutes and offers me 90 dollars off my original purchase price. 90 dollars. 90.... 90 dollars is apparently what 6.5 hours of my time sitting around is worth to discount tire. I tell Nate that the discount offered isn't even 10% of my purchase price (which i'm military so I didn't even get offered or utilize the 10% discount to begin with). Insulted by the offered would be putting it lightly. He types away on the computer some more and tells me 154 dollars back is the best he can do. This is after wasting 4+ hours of my time the first visit, then nearly tripling than the "30-40 minutes" I was quoted upon arrival. Then with the cherry on top telling me that I have to come back AGAIN for a third time to make up for their incompetence. Well unfortunately for me, I make more per hour than he offered me as a refund. So this entire wheel adventure costs me another thousand dollars in time missed from work accommodating discount tire for their mistakes. The entire experience was extremely arduous and unprofessional. For a company that makes their slogan "lets get you taken care of" this experience missed the mark by quite a bit. I have noticed the quality, professionalism and efficiency of the Augusta store has substantially decreased over the past few months. I'm not sure if they've had a change in management or what, but I can assure you my family, friends and I will steer clear of Discount Tire in the future. My personal opinion, I'd rather pay a little more at the dealer and ensure these clown car antics don't occur again. read more

My go to tire company. Always get great service and a fair price. I have been patronizing this company for as long as I can remember, in multiple states and the service is consistently good. I've yet to feel the need to throw a tire through their window, lol read more

I came in today for a usual tire rotation. The second I walked in, I was greeted and helped to find out what I needed to be done. The gentleman took my information as we walked to my car to get the numbers of the wear on my tires and the mileage. He showed me the wear through the chart in the building and that was helpful for a visual. After the in processing, they took my car within minutes and rotated, balanced, and checked my tires and I was out of there in 20 minutes. They have great customer service and are very quick so I definitely recommend this location! read more

Fantastic place. Reasonable prices. Great service. They are really dependable. Everything was as advertised.

Super cheap oil change and tire rotation, the guys were all very friendly and the man who rang me up applied a discount he found that wasn't advertised. They also finished with my car early. Overall great experience. read more

I really wanted to like this place but after dealing with a issue on one of the four new tires I purchased, unfortunately I cannot. I didn't make it a quarter mile down the road when I realized something was wrong and pulled over to see but didn't notice anything unusual about any of the tires. After scheduling two rotations and balance two weeks apart soon after, they explained to me that all tires were fine. I knew this wasn't true because one of the tires definitely felt like it had some kind of a hump and was bouncing my vehicle around. Even after one of their guys drove it and said he too felt it they still couldn't explain it. I took it in to another shop for a front alingmeand still the same issue. It wasn't until I had someone follow me on the highway they could see one of my wheels bouncing slightly as if was vibrating while the others were normal. So here I am still stuck with this bad tire. You'd think that they would have found this being a tire shop and all. It's almost to the point I don't even like driving my vehicle now with the bouncing. Update: I felt it was appropriate to let the rest of the viewers of this post to know that I never got a call back from customer service. I finally replaced the tire and no more vibrating vehicle and rattling feeling through the steering wheel. Discount Tire don't give a damn and I can feel their middle finger being pushed into my face. I don't care about the free rotation anymore. I'd rather someone else do it than to ever deal with these clowns again. read more

I went to Discount Tire this morning at 11:40 am this morning. I was told my car would be taken at 12:30. It wasn't. I gave them my keys and sat in the lobby. AT 2:40 I FINALLY ASKED ABOUT MY CAR!!! 2:40!!! Do the math! 3 f@€king HOURS! No one asked if I was waiting!! Not one single "customer service" rep said ANYTHING to me!!! I finally had to walk up and say "Hey! I've been here since 11:40 am for a balance and rotate. My car has been moved. Did y'all work on it? Is it done?" Then and ONLY then was I spoken to! I am absolutely livid!!! Y'all dropped the ball!! If I could give no stars I would!!! My entire day is SHOT! Thanks a lot!!!! read more