Car: 2010 Mercedes Benz C300 Problem: Brakes feel mushy, add…read moreBrake Fluid-ok, but next day same problem. Need oil change- so take vehicle to a local Fast Oil Change/ Brake shop- Oh, hey-vehicle is leaking brake fluid from Very badly rusted brake line. Get estimate-- $2400- as labor is about 14 hours plus parts. Need second opinion- Next well known shop- "seen these problems before- can be as high as $5,000. Wow! Ok, time for third opinion: Tommy Mathewes- We can fix it- about 8 hours of labor. $1600. Well OK. Took only 5 hours of labor and price drops more. Now: Prices may vary as each repair job will be different. Costs shown was for one particular car and one particular problem. Every repair job may and will have different costs. All I am saying is yes it pays to shop around- get different opinions and see which one works best for you. Tommy Mathewes give a good estimate price, and it was actually lower when the job was done. How often does that happen? So, friendly service, on time repair work, and no hassle. Recommend Tommy Mathewes Auto Repair for professional repair on your vehicle.

Dropped my car off ('07 550i) the night before for total front bulb replacements- due to complexity…read moreof job, i wanted all bulbs changed at the same time. While there, i wanted an oil change too. I had an 11am appointment scheduled. They kept my car "all day"and after not hearing from the shop at ~3pm, I called the shop for an update? I was then told at 3pm that my car was "next to be pulled in" (I had an 11am appointment), so to hear that my car was next at "3pm" was a little concerning.....fast forward to 5pm/closing time and I get to the shop to settle up. I pay nearly $800 for bulbs to replaced along with the oil change.....jump in my car to leave and low and behold, the right lamp fault is still there on the dash (why i brought the car in the first place). This is when they tell me as they are closing that the fault wont clear because i need new headlight assemblies for the car?? No one called to give me an update along the way and I get the "we just took your car down off the lift along with we are short a technician" today....excuse. I expressed my dissatisfaction...have brought my car in for service on multiple times...time before being a ~$5k job worth of work. Very discouraging to fork over nearly $800 for bulbs and oil change and get a rushed job at closing and excuses. Don't mind paying for quality work but don't insult a customer's intelligence with guesswork and no communication. Also, was given an "updated" receipt of service after the tech went back an added in the comments why the fault light wouldn't clear and the need for new headlight assemblies. This information was not in the original receipt when I paid for service and was headed out before I caught the fault code still illuminated on the dash.

Came in with a broken hard brake line on the driver side of a 2014 Ford F140 ecoboost. They took me…read morein ASAP. They performed honest, professional and clean work, test drove my truck to make sure it was safe to drive, and all in 1/2 a business day. Cost was equally proportional to the work done and thoroughly written out. I WILL be coming back only to Craig's for any future work from now on.

They are amazing in their work and price. Chris is the sweetest. Mot only did they give me a great…read moreestimate after the work it was even a better price and they do the best work ever. I have never seen such hard workers to get the job done. Thanx guys, justine

I've been taking my family's cars here for service for over 15 years. ZERO complaints. Honest…read more Fair. They do good work and I've never once had to bring one of our vehicles back because something was neglected or failed. We don't live as close to the shop anymore, but I still drive across town. It's hard to find a mechanic you trust AND for a good price.

Ripoff place. Replaced shift cable to transmission linkage. Charged $190 for. $55 cable. Charged…read more$190 labor for a 30 minute job. Excessive pricing. Stay way away from this place

Randy is honest. He's not going to cheat you. In my opinion, he's the best mechanic in Augusta.read more

Was very helpful and got my car back to me quickly without charging a ton of money. I also took my…read moredaughter's vehicle to him and instead of ripping me off knowing it wasn't worth the money to try and fix he was honest and recommended we trade it in for something more reliable.

Called to see about getting my brakes and rotors done, they told me that I can bring it in next…read moreweek on Monday. I told him I will have to cancel my appointment at the dealership to bring it in, but I was assured. I canceled my other appointment, I showed up Monday only to be told that they couldn't do it and don't know when it could be done by. Even better I ended up with a screw in my tire from going over there, now I have to get my brakes/rotors done AND now my tires fixed... I left this shop with more work needed than I went in for... Don't tell me you can do something then make up excuses when I show up. YOU told me to be there, I showed up and YOU failed.

Great place & great service. We got in pretty quickly and they found the problem with no extra…read morefees, didn't try to make us buy anything extra! Super friendly, no BS, great prices!! Definitely come here if you need!

Fast and very reasonable prices. Had my brakes done here and it took under an hour for the job to…read morebe finished. Very friendly and fast service. Would definitely recommend them.

asked a simple question if they can use the oil and filter I already purchased instead of theirs…read moreand the man told me to go somewhere else and hanged up without letting me reply back. very disrespectful

Reasonable price. Very professional. Walked in for brakes ,…read morefront and back, and was out the same day.

This shop doesn't value their time or your time. I was quoted $45 for diagnostic which I thought to…read morebe a little too cheap, but I was referred to them by a friend. I've concluded that the price was cheap only to be told by the receptionist a week later they don't charge for diagnostic. BEWARE! As a small business owner myself I would never not charge for my time, even if I'm only looking at the situation.If they don't valve their time to look at your vehicle or any equipment then what is their incentive to give you an honest and thorough report, which they also did not due. They didn't even take my name and number down. When Enrique is out, nobody has a clue what is going on and you can hear the shop commotion in the background while they talk to you over speaker phone. We took our car in on a Monday and were told the parts would be in on Saturday and to call back on the following Monday. The following Monday came around and we didn't hear back. I then called back on Tuesday and they said they couldn't find the parts locally. Tried to offer more money for shipping or even after-market parts. No luck. Then when I requested the part numbers because I find material for my business in the oddest places, but they couldn't tell me the part numbers because Enrique Is sick! The price might be right, but the service is terrible!

I have had many occasions to visit Martinez Auto Repair..... complete brake job, transmission fluid…read moreexchange, new tires and alignment. They do it all and do it all very well. Brian and his team are professional, courteous, and honest. All the work they have done for me was done right the first time and on time. Thank you Brian, Mike and Johnny!

Definitely a hidden gem in Augusta for good morals and customer satisfaction. Will continue to take…read moremy truck here, as they might be the last honest mechanics in Augusta